top of page
PGM Pest Control Frequently Asked Questions


Frequently Asked Questions

A list of our most asked questions about pest control by our clients at first contact - If you don't see an answer to the question you have then get in touch

How much does pest control cost?

This very much depends on what pest you have, how large the infestation is and the size and nature of the property affected. For example, a treatment for fleas may cost more in a 4 bedroom detached house than a 1 bedroom flat because of the amount of chemical that is needed to eradicate the problem. Some pest infestations require more than one visit to resolve the problem; this is particularly relevant for rodent infestations where we would carry out an initial visit to assess the problem and put in solutions to address the matter. A follow up visit is required, normally within 2 weeks to check on activity and a final visit takes place to remove any equipment from the property once the problem has been resolved. When you call PGM & Son Pest Control Hereford and Worcester, we will spend some time on the ‘phone asking questions about your pest problem and your property. We will provide you with a quote in advance of any works. Sometimes, it is necessary to carry out a survey of your premises first however we will discuss this with you and agree a way forward.

I can hear scratching in my loft what is it?

Common sources include rats, mice and squirrels. We would need to go in the loft to see what evidence is in there. We would also spend some time asking you about the noises you’ve heard, for example, what time of the day and whether you’ve noticed any other signs of pests such as droppings, gnaw marks and smells.

How do rats get in?

There are various ways for rats to get into a property. Rats can climb up the walls, enter through the sewer system, faulty pipes, damaged walls and next door’s property. Something as simple as leaving external doors open can invite a rodent friend in.

Is the council responsible for pest control?

If the council owns the land, the council may be responsible however if the council leases out the land or property it may be written into the tenancy agreement that the tenant is responsible. It’s always best to check your agreement first to see whether you or the council are responsible for pest control.

How can I get rid of bed bugs?

Bedbugs can be difficult to get rid of, after all these insects have been around since pre-historic times so they are pretty hardy! DIY bedbug treatments rarely work so you’re always best to call in a professional pest controller like PGM & Son Pest Control Hereford who have access to pest control treatments and solutions not available to the general public.

How can I check if a pest controller is registered?

All professional pest controllers will hold a professional qualification which is needed to purchase professional pest treatments such as chemicals and poisons. The most recognised qualification is the Royal Society for Public Health (RSPH) Level 2 Certification in Pest Control. Pest Controllers should also be registered with a trade body which gives customers assurance that they are dealing with a pest controller who meets industry standards and good practice. The two main bodes in the UK are the British Pest Control Association (BPCA) and The National Pest Technicians Association (NPTA). All professional pest controllers should carry public liability insurance and hold a waste carrier licence. Don’t be afraid to ask to see qualifications and certifications, a professional pest controller will always be happy to show these to you.

Do you deal with rats?

Yes! We deal with pretty much all pests. The most common pests we deal with are rats, wasps, mice, bedbugs, fleas, cluster flies, moles, squirrels, harlequin ladybirds, pigeons, woodworm, ants, beetles, moth, rabbits and hornets. But we deal with other less common pests to our area such as cockroaches, thrips, mealworms, death watch beetle, woodlice and blow files.

Got a pest question you need answered?

We love to help our customers, so ask your question and we will add it to our frequently asked questions page.

Thanks for submitting!

Call us now and speak to a pest expert

"Pests are our passion,
we follow the CRRU Code of Best Practice"

Are you looking for the best and affordable Pest Control Company in Hereford or Worcester? We provide the most effective pest control treatments to eliminate any pest problem for residential and commercial properties.

Our team are trained and certified to protect your home or business from any pest. Why have pests if you can prevent them?

We abide by strict industry codes of best practice

PGM & SON Pest Control | Hereford | Worcester
bottom of page