How fast can you be on site?

Anywhere in Herefordshire or Worcestershire within thirty minutes, any hour of any day. Urgent jobs reported on our 24-hour line are escalated to a technician immediately.

How do we report a problem out of hours?

Call our 24-hour line and you are connected straight away: a ticket is raised against your site and the right technician is assigned, without waiting for the office to open. Anything graded an emergency is escalated to a technician already on shift.

Will anyone know we have pest control officers visiting?

No. We visit at times convenient to you, including evenings for daytime businesses, in unmarked vehicles, our service is discreet and confidential from first call to final report.

Do you handle multi-site contracts?

Yes. PGM Pest Control supports local authorities and commercial groups on some of the county's largest multi-site contracts, with a single accountable contact coordinating every site.

What documentation do we receive?

A written report after every visit, issued the same day, with RAMS and COSHH documentation available for your compliance files and audit support whenever you need it. All documentation is sent directly in real-time to your own dedicated client portal, available 24/7.

Are your technicians vetted?

All technicians are DBS checked, and the team holds security clearance.

How often will a technician visit my business?

Frequency depends on your industry risk. High-risk businesses (restaurants, food manufacturing) require monthly or bi-monthly visits. Low-risk businesses (offices, non-food retail) typically require quarterly visits.

Can we book a one-off treatment?

Yes. If you believe you have a pest problem we can complete a one-off treatment. Some pest types need more than one visit to resolve fully, and we will tell you that up front.

Are businesses required to have pest control in place?

Some businesses are legally required to maintain pest control under legislation including the Food Safety Act 1990. Our specialists advise on your obligations during every visit. Check our sectors for more compliance advice.

Home > Commercial Pest Control > Sectors

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GOVERNMENT APPROVED PEST CONTROL

Pest management for your sector

Every sector faces unique pest control, compliance and operational challenges. Whether you manage a food production facility, healthcare environment, warehouse, retail premises or hospitality venue, effective pest management depends on understanding industry-specific risks, legislation, audit requirements and regulatory standards.

Commercial Pest Contracts

Emergency Assistance

Industries PGM Protect from Pests

PGM Pest Control take the time to understand how your business operates. By assessing your site, identifying potential risks, and understanding your compliance requirements, we develop a tailored pest management programme designed around your needs.

From initial survey and programme design through to implementation, monitoring, reporting, and ongoing support, we manage every aspect of your pest control strategy. With proactive prevention, industry-leading technology, and complete transparency through our digital reporting systems, we help keep your business protected, compliant, and audit-ready—allowing you to focus on running your operation with confidence. Commercial services FAQs

Bars, Restaurants & Cafes

Pest control for restaurants, cafes, pubs, bars and food service businesses.

Professional Pest Control Services

Pest Control Services

Commercial Pest Control Services

Commercial Services

Sector-Specific Pest Management Expertise

Sectors

Pest management for your sector

Industries PGM Protect from Pests

Bars, Restaurants & Cafes

Facilities Management

Government & Public Sector

Leisure Centre & Gyms

Places of Worship

Warehousing & Logistics

Construction Sites

Farming & Agriculture

Healthcare & Care Homes

Museums & Heritage Sites

Property Management

Educational Facilities

Food Manufacturing

Hotels & Resorts

Pharmaceutical

Retail

Innovating Pest Control for a Safer Future

Frequently asked questions