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One small step for a Pest Controller one giant leap for Sustainability This week we look at how pest controllers can reduce the environmental impact of their operations and deliver best practice. Is sustainable pest control possible? You might ask yourself, given that a common view is that pest control is all about killing rodents and insects. But this is an old fashioned and inaccurate view of pest control because pest control isn’t, and shouldn’t, be solely about eradication. Of course, eradication is a reality when dealing with a pest infestation but what a lot of people don’t know is that it’s not the main part of a pest controllers’ job at all. Pest control is about helping people. It’s about finding out how a pest problem has occurred. It’s about finding solutions to problems . It’s about looking for ways to prevent a pest problem in the first place and to prevent one happening again. It’s about education. And it’s about balancing the needs of public health against protecting the environment. What can pest controllers do to champion sustainable pest control? Promote and encourage integrated pest management Adopt the risk hierarchy model when dealing with rodents: Carry out environmental risk assessments Take measures to prevent access Take steps to deny rodents a food and water source Remove harbourage Consider all non-poison / chemical options first and foremost Reduce waste and dispose of waste correctly Reduce your carbon footprint where you can by using electric or hybrid vehicles or by planning your route to avoid unnecessary journeys Don’t treat bees unless there is a serious and present risk to public health. Engage with other experts in the industry – share best practice and learn from others Help your customers look for non-chemical-based solutions such as use of natural predators like cats for long term rodent issues Make sure your back-office operations are environmentally friendly – use less ink, recycle and use recycled materials. Look for ways to use less paper – this can be quite tricky in a role that requires a report for every pest visit we do! At PGM & Son Pest Control Herefordshire and Worcestershire , stewardship & sustainability is top of our agenda . Check out our articles to see how we’re helping the pest industry by ensuring we do our best to be environmentally friendly. We’re also delighted to have been shortlisted as finalists in the Sustainability Initiative of the Year category at this year’s Pest Management Awards. If you want to know more about our green pest control credentials , email us at contact@pgmpestcontrol.co.uk

How often do you find an insect, or more likely, an infestation of insects and have no idea what they are?! This is actually more common than you think. We get a lot of enquiries from people asking what insects they’ve found in their home or business. And, frequently, we are contacted by customers who tell us they’ve found a pest or insect in their home or business and when we arrive the pest or insect is actually something else entirely. According to reports, it is estimated that there are 10 quintillion (10,000,000,000,000,000,000) individual insects alive at any one time. Wow! That’s a figure most of us have never even heard of, although it’s comforting to know that something is bigger than the national debt or the Brexit bill!! We can usually tell what pest or insect you’ve found. However, there are rare occasions when the species stumps even us! Insects are often really small, and it can be tricky to tell the difference between say, a grain weevil and a rice weevil close up without a microscope and a trained eye. Did you know that as well as our pest control services , pest waste removal and pest advice service we also provide an online insect identification service ? We’ll arrange to store your insect/s properly and remove them for identification purposes. Once the insect has been assessed we’ll provide you with an identification report. And, if you want treatment for any infestation after we can provide this for you. What insect/s you have but no need for pest control treatment. An example of this might be gardeners or vegetable plot owners who have found insects and want to know if they represent a threat to their flowers or vegetables. Once an insect species has been identified and deemed harmless, they can simply be left to their own devices. Nature and humans working together in harmony. Also, it might be beneficial to actively encourage a species; for example, Lacewing larvae are voracious predators of small pests such as aphids, whitefly, caterpillars and leaf-beetle larvae. They will colonise almost any plant where they have a plentiful food supply and can effectively keep troublesome plant pests under control. PGM & Son Insect Identification Services At PGM Pest Control we offer an insect identification service . Call the insect identification specialists in if you’ve got a problem. Submit photos for Insect identification or email us at contact@pgmpestcontrol.co.uk

The PGM pest of the month is the Nettle Ground Bug , aka (Heterogaster Urticae), which we located recently in the roof of a block of flats. The specimen we found had alternating light and dark bands on the legs and borders of the abdomen, with long, erect, hairs on the head and pronotum and two dark spots on the wings, with the rostrum reaching to the middle coxae . There are similar species it could be confused with such as the Mirid bug but our RSPH pest expert, Phil Martin , confirmed it to be a Nettle Ground Bug . These bugs are usually found in open habitats on nettles, the host plant, so it was quite a surprise to find it where we did! Nettle Groundbugs are not an invasive pest so that was good news all ‘round! FAQs about the Ground Nettle Bug (Heterogaster urticae) What is a Ground Nettle Bug (Heterogaster urticae)? The Ground Nettle Bug is a small seed bug that feeds mainly on nettle plants. It belongs to the Lygaeidae family and is often found in grassy areas, gardens, and around stinging nettles. It is harmless to humans and is considered a plant-feeding insect rather than a structural pest.  Are Ground Nettle Bugs harmful to people or pets? No, Ground Nettle Bugs are not dangerous to humans or pets . They do not bite, sting, or spread disease. They are nuisance insects at most and are typically only noticed when they appear in larger numbers near buildings or vegetation. Why are Ground Nettle Bugs appearing near my building or garden? They are usually attracted to areas where nettles and seed-producing plants are growing. If nettles or dense weeds are nearby, the bugs may gather to feed and breed. Removing host plants and reducing weeds typically reduces their presence. Did you know PGM & Son Pest Control offer an insect identification service? Collect your specimen and give us a call to identify it for you! - call us on 01981 540088 or submit photos for our resident pest biologst on our Insect identification service page , or email contact@pgmpestcontrol.co.uk Our Insect Identification Service Are you dealing with pest problems in your home or garden in Herefordshire or Worcestershire ? Let our expert insect identification service help you identify the culprits and find effective solutions. Our service is designed to provide fast and accurate identification of a wide range of insect species, including ants , bees , wasps , carpet beetles , cluster flies , and much more. If you have an unknown insect in your commercial business that needs professional identification, get in touch via our insect control service. What our customers say Check out all our reviews

Herefordshire’s Most Prevalent Pests in 2025: Analysis by PGM and Son Pest Control Services Key Takeaway : PGM Pest Control’s 2025 data reveals that rodents were the most prevalent pests in Herefordshire , representing 48% of all recorded pest activity . Wasps followed at 15% , with carpet beetles and bed bugs each accounting for 6% , and woodworm at 4% . Rodents dominated pest control activity throughout the year, showing less seasonal fluctuation than in previous years , while wasps remained the second most common pest issue. This report provides an analysis of real pest control data collected across Herefordshire , highlighting the trends and prevalence of key pest species in 2025. Local Pest Activity Analysis PGM and Son Pest Control Services  have analysed pest activity recorded by our RSPH technicians across Herefordshire throughout 2025 to identify the most prevalent pests affecting local homes and businesses. This analysis is based on confirmed inspections, treatments and callouts carried out by our team , providing an accurate, ground-level view of pest pressures specific to Herefordshire — rather than national trends. Herefordshire Pest Activity Data 2025 Based on our internal data collected during 2025, pest activity across Herefordshire was recorded as follows: Rats and mice – 48% Wasps – 15% Carpet beetles – 6% Bed bugs – 6% Woodworm – 4% Other pests  (including ants, flies, fleas, cockroaches, moths and other species) – 21% The top five pests shown represent 79% of all recorded pest activity. The remaining 21% comprised various other pests including ants, flies, fleas, cockroaches, moths and other occasional species. Our findings show that rodents remain the dominant pest issue in Herefordshire , accounting for nearly half of all pest activity recorded by our business during the year, recorded between January-December 2025. Rodents Continue to Dominate Pest Activity With rats and mice accounting for 48% of all pest activity , rodents were by far the most common pest PGM dealt with in Herefordshire during 2025. Unlike previous years, rodent activity was recorded consistently throughout the year, rather than being concentrated in the colder months. This suggests a continued shift towards year-round rodent pressure , driven by milder winters, increased food availability and easier access to buildings. Combined, rats and mice accounted for 48% of PGM’s recorded activity in Herefordshire, slightly higher than Rentokil’s national figure of 47% (25% rats, 22% mice combined. Phil Martin, RSPH Level 3 qualified Lead Technician at PGM and Son , commented: “We’re no longer seeing rodents as just a winter problem. In Herefordshire, rats and mice are active all year round, particularly in rural areas and older properties where access points are harder to spot. Early signs are often missed until activity becomes well established .” Rodent infestations were historically most commonly linked to rural properties, agricultural buildings, drainage systems and period homes with hidden entry points however PGM has seen a rise in activity across all property types and locations and particularly in more urban areas. Wasps Remain a Significant Seasonal Threat Wasps accounted for 15% of pest activity recorded by PGM and Son in 2025, making them the second most prevalent pest in Herefordshire. This is notably higher than the national average of 8% reported by Rentokil Pest Control. As expected, wasp activity peaked during the warmer months, with nests frequently located in roof spaces, wall cavities, sheds and outbuildings. Warm autumn conditions allowed wasp activity to continue later into the year than usual. However, 2025 was a bumper year for wasp activity across the county, and PGM reported a significant increase when compared to Rentokil’s reported numbers.  Carpet Beetles Increasingly Identified in Homes Carpet beetles accounted for 6% of pest activity  recorded during 2025, with the majority of cases affecting domestic properties. Infestations were often discovered after damage had already occurred to carpets, soft furnishings or clothing. Modern living conditions, including central heating and reduced ventilation, continue to support year-round development of carpet beetle larvae. Bed Bugs Continue to Be Challenging Bed bugs represented 6%  of recorded pest activity across Herefordshire in 2025, matching the national average reported by Rentokil. In many cases, infestations were linked to travel, overnight guests or the introduction of second-hand furniture. Bed bugs remain one of the most challenging pests to control due to their ability to hide effectively and spread quickly between rooms. Phil Martin commented: “The biggest issue we see is delays in t reatment. The sooner professional control is carried out, the easier and more effective it is to resolve.” Woodworm Reflects Local Property Types Woodworm infestations accounted for 4% of pest activity recorded by our team in 2025, primarily affecting older, timber-framed and rural properties. This is notably higher than typical national figures, likely reflecting Herefordshire’s high proportion of period and rural properties. Although woodworm activity often develops slowly, untreated infestations can lead to long-term structural damage. Correct identification of the species involved remains essential to ensure effective treatment. Other Pests Recorded in 2025 The remaining 21 % of pest activity included pests such as ants , cluster flies , fleas , cockroaches , moths, and various other insect species . While lower in individual volume, these pests still cause hygiene concerns and disruption if left unmanaged. What Our 2025 Data Tells Us Our analysis shows that pest activity in Herefordshire is becoming less seasonal and more persistent throughout the year . Changing weather patterns, property types and modern living conditions are all contributing factors. Phil Martin concluded: “The key message from our 2025 data is that early inte rvention makes all the difference. Whether it’s rodents, insects or wood-boring pests, acting at the first signs of activity can prevent a minor issue from becoming a major infestation.” About This Report This report is based on pest activity recorded by PGM and Son Pest Control Services during 2025  across Herefordshire . The data reflects real inspections and treatments carried out by our experienced, qualified RSPH technicians.

Key Takeaway A busy town centre fast food outlet faced a significant German cockroach infestation. A structured Integrated Pest Management (IPM) approach was implemented, including inspection, chemical treatments, gel baiting, monitoring, and staff guidance. Follow-ups and specialist investigation addressed persistent activity and potential migration from nearby properties. Cockroach sightings dropped to near zero, cleaning standards improved, and the infestation was brought under control. Ongoing preventive measures—such as monitoring, proofing, and routine maintenance—ensure continued protection and compliance.   Introduction German cockroaches (Blattella germanica) present one of the highest risks to food businesses due to their rapid breeding cycle, resilience, and ability to exploit even minor hygiene or structural vulnerabilities. This case study details the successful control of a significant infestation within a busy town centre fast food outlet in Herefordshire , achieved through a structured, evidence-led Integrated Pest Management (IPM) programme. The client required a solution that was fast, effective, legally compliant, and operationally discreet, with zero compromise to food safety standards. The Challenge A busy fast food outlet in a town centre was experiencing a significant German cockroach infestation, with sightings reported across kitchen and preparation areas. Multiple life stages were present, indicating an established breeding population. Due to the food-handling environment, the client required a fast, effective, and compliant solution with minimal disruption to operations. Our Approach We implemented a structured Integrated Pest Management (IPM) programme, combining targeted chemical treatments, gel baiting, intensive monitoring, and client collaboration. Phase 1 – Assessment & Initial Control Full site inspection confirmed German cockroach activity across multiple areas Immediate treatment using a high-strength residual insecticide and gel bait to achieve rapid knockdown and long-term control Phase 2 – Intensive Treatment & Monitoring Multiple follow-up visits to target harbourage areas including wall and floor junctions, roof voids, and behind equipment Strategic placement of labelled bait stations and monitoring traps Activity levels closely tracked using lures and sticky traps Phase 3 – Re-Treatment & Refinement Re-treatment carried out where necessary to eliminate persistent activity Cleaning practices adjusted to ensure residual insecticide effectiveness Ongoing guidance provided to site staff to support treatment success Phase 4 – Specialist Investigation Accompanied inspection with a field biologist Identified only minimal residual activity above the false ceiling Root cause investigation expanded to include potential migration from adjacent residential properties The Results Dramatic reduction in cockroach activity within weeks Staff reported sightings reduced to near zero Cleaning standards improved and fully aligned with pest prevention best practice Infestation brought under control with only isolated findings during final monitoring Ongoing Prevention To prevent reinfestation, we recommended: Inspection of electrical equipment and hidden voids Monitoring of adjacent residential properties Sealing of structural gaps and proofing works Routine drain maintenance Continued use of pheromone-based monitoring traps The Outcome Through a proactive, professional, and methodical approach, we successfully reduced a high-risk cockroach infestation to controlled, minimal levels. Continued monitoring and preventative measures ensure the client remains protected, compliant, and confident in their pest management programme. Through a professional and methodical approach, we successfully brought the German cockroach infestation under control, ensuring a cleaner, safer, and compliant environment for staff and customers. To maintain these results and prevent future infestations, ongoing monitoring, hygiene improvements, and structural proofing are essential. For expert cockroach control services in Herefordshire or Worcestershire , tailored to commercial kitchens and food-handling environments, contact us today to protect your fast food business and ensure peace of mind.

Woodworm Causing Havoc In Your Home? Woodworm Can Cause Serious Damage. Woodworm Can Cause Serious Damage Woodworm can cause serious harm to your home or business, including structural damage which is often costly and time-consuming to resolve. It’s important to catch it as early as possible to avoid long term damage and costly repairs. Signs you may have Woodworm Signs you may have Woodworm If you’ve got signs of: Holes in your woodwork Tunnels in your wood Bore dust below timber Weak or damaged floorboards Crumbling or decaying wood Live or dead beetles, eggs or larvae You may have spotted the signs of woodworm and therefore professional treatment is recommended. Is Woodworm causing you a problem? Get in touch on 01981 540088 or use our live chat facility to chat with a woodworm expert for help, support and guidance today. If you'd like to connect with email then please use this address contact@pgmpestcontrol.co.uk

Woodworm are destructive creatures They mainly cause problems to: Floorboards Joinery Structural timbers such as floor joists and rafters – this can cause serious structural damage to a building What is Woodworm? Woodworm is a more common term used to describe the larvae of furniture beetle. How To Tell If You Have Woodworm Usually, the tell-tale sign is holes appearing in wooden surfaces. Often this will be accompanied by a pile of wood dust underneath. If the hole is fresh the wood inside will normally be clean white wood. The holes are made by emerging adult beetles but behind the scenes immature grubs may be tunnelling their way through the wood causing more destruction. What Does Furniture Beetle Look Like? Adult furniture beetle are around 3mm to 6mm long. They are small brown insects which fly. They lay their eggs on wood and their grubs bore directly into the wood where they remain for around three years before they emerge as adult beetles. The adults usually emerge around May and September. Common Ways Woodworm Access Properties Second-hand furniture items Tea chests Wicker items Via dead branches of nearby trees – beetles are able to fly through open windows. How is Woodworm Treated? Furniture affected by woodworm is usually treated by coating all surfaces with a woodworm treatment. The fluid may also be injected into exit holes. An insecticide polish may also be used as a precaution. Structural timbers must first be cleaned; it may also be necessary to remove insulation to expose joists so they can also be cleaned and treated. Similarly, floorboards may be lifted to treat the underneath and floor joists. It is usually sensible to to leave structural woodworm to the experts rather than performing DIY treatments. Learn more about Woodworm Treatments and our Frequently Asked Questions ↗ PGM and Son are a local family run pest control service, we love nothing more than helping people solve their pest problems, call us today on 01981 540088 for help, support and guidance. If you prefer, you can email us at contact@pgmpestcontrol.co.uk or you can use the live chat facility on our website.

If you’re dealing with unwanted pests in your home or business in Ross-on-Wye, we’re here to help. As a trusted, family-run pest control company, PGM & Son provide a friendly, professional service across Ross-on-Wye and the surrounding HR9 area — from fast wasp nest removal to expert rodent proofing and insect control treatments. Our qualified RSPH technicians are discreet, reliable and fully insured, and we take pride in delivering a service we’d be happy to receive ourselves. Common Pest Problems in Ross-on-Wye Living and working in a beautiful rural area like Ross-on-Wye means pest problems can be more common — particularly around older properties, outbuildings and garden spaces. We regularly help local customers with issues such as: Rats & Mice Rodents can enter homes through the smallest gaps, often attracted by food sources or warm loft spaces. We identify the entry points, treat the problem and offer advice to help stop it returning. Rat and rodent control services ↗ Wasps & Hornets During the warmer months, wasp nests can quickly become a serious nuisance. Our technicians safely eradicate wasps from lofts, sheds, rooflines and gardens. Wasp nest removal ↗ Bed Bugs & Fleas These pests can be persistent and stressful to deal with. We provide thorough, professional treatments to eradicate infestations effectively. Bed bug treatment , and flea fumigation services. Insects & Other Pests Including ants , carpet beetles , cluster flies , cockroaches , and more — if you’re unsure what you’re dealing with, just ask. We’re always happy to help. Insect control services . How Our Pest Control Service Works We keep things simple, clear and stress-free: Inspection & Assessment We visit your property, identify the pest and assess the extent of the problem. Tailored Treatment Plan We explain the recommended treatment clearly and answer any questions you may have. Follow-Up & Prevention Advice If required we include follow-up visits and provide practical advice to reduce the chance of pests returning. Because we’re a family-run business, you’ll always receive a personal, attentive service — not a call centre experience like that from the Able Group Pest Control. PGM & Son are genuinely local! Why Choose Us for Pest Control in Ross-on-Wye? Local, independent, family-run company Friendly, respectful and professional technicians Discreet service for homes and businesses Fully qualified and insured Honest advice you can trust We genuinely care about doing things properly — and many of our customers come to us through recommendations and word of mouth. Just check out our Google reviews and Trustpilot reviews . Signs You May Have a Pest Problem Contact us if you’ve noticed any of the following: Scratching noises in walls or loft spaces Droppings or gnaw marks Unpleasant smells Live insects or bugs appearing regularly Wasps entering a roofline or outbuilding Bites or irritation during sleep The sooner a problem is investigated, the easier it usually is to resolve. Pest Control for Homes & Businesses in Ross-on-Wye PGM pest control services work with: Homeowners Landlords & letting agents Shops & hospitality Farms & rural properties Offices & workplaces Whether it’s a one-off job or ongoing pest prevention, we’ll look after you. Frequently Asked Questions How quickly can you attend in Ross-on-Wye? We aim to help as quickly as possible and will always offer the earliest available appointment, and often get to you the same day. Are your pest treatments safe for families and pets? Yes — treatments are carried out responsibly by trained professionals, with clear guidance provided. Will you be discreet? Absolutely. Our vehicles and approach are always respectful of your privacy. Do pests return after treatment? We combine treatment with practical prevention advice to reduce the chance of recurrence. What’s the safest way to deal with wasps near my Ross-on-Wye garden? The safest option is not to disturb them  and call a professional on 01981 540088 , especially if the nest is near your home. In the meantime, keep food covered, remove fallen fruit, and seal bins to reduce attraction. How do I stop mice from coming into my Ross-on-Wye house in winter? Seal gaps around doors, windows, and pipes, store food in airtight containers, and keep your home clutter-free. If you still see signs of mice, PGM your local pest controller can find entry points and remove them safely. Can I book an emergency pest control visit in Ross-on-Wye for a rat problem? Yes, PGM offer an emergency 24/7 call out service, call 01981 540088. Areas PGM Cover Near Ross-on-Wye We also provide pest control across surrounding areas including: Walford • Weston-under-Penyard • Goodrich • Whitchurch • Peterstow • Kerne Bridge • and nearby rural villages. If you’re unsure whether we cover your location, just ask — we’re always happy to help. Got a business in Ross-on-Wye HR9 or the surrounding areas? Give PGM a call for a no obligation quote for your commercial pest control contract. If you haven’t had a pest control contract before, give us a call so we can explain the benefits to you. If you already have a pest control contract, give us a call to see what we can offer. Businesses we’ve helped recently in the Ross-on-Wye HR9 area include: Case Studies A local food business was experiencing a cockroach infestation that needed to be resolved quickly and discreetly. We assessed the situation, carried out targeted treatment and had the premises pest-free again in a short time, allowing the business to continue operating with confidence. A local tourism venue contacted us after discovering bed bugs on site. We worked with them to eliminate the problem efficiently and effectively, helping them avoid major disruption and unnecessary costs so they could focus on running their business. Contact Us If you need professional, friendly pest control in Ross-on-Wye , get in touch today and speak to a real person who cares about doing the job properly. We’re here to help — not to pressure-sell — and we’ll always give honest advice.

Quick Navigation Why Responsible Pest Control Matters for Homes & Businesses Adhering to the CRRU Code of Best Practice Latest CRRU UK Code of Best Practice Environmental Protection and Wildlife Care Expert Technicians: CRRU Certified and Professionally Trained Integrated Pest Management (IPM) Safe Rodenticide Use and Compliance 🎧 Prefer to listen? Here’s the audio version of this article. At PGM and Son pest control services, we proudly serve the homes and businesses in all local towns and villages across counties of Herefordshire and Worcestershire with award-winning pest control services. Beyond simply managing pests, we are fully committed to the highest standards of environmental care and safety, strictly following the UK’s Campaign for Responsible Rodenticide Use (CRRU) Code of Best Practice . CRRU promotes responsible use through a seven point Code of Practice Why Responsible Pest Control Matters for Homes & Businesses Rodents pose considerable risks to health, food safety, and property. However, using rodenticides without care can harm pets, wildlife, and the wider environment. That’s why responsible pest control is essential—not only to effectively manage pests but to protect the delicate ecosystems unique to our region. Since 1 January 2025, legislation aligned with CRRU requires that second-generation anticoagulant rodenticides (SGARs) cannot be used in open areas away from buildings. We have fully adopted these regulations, ensuring safer, more targeted treatments that minimise risks to non-target wildlife such as barn owls and foxes. Adhering to the CRRU Code of Best Practice The CRRU Code sets out seven key principles for effective and safe rodent control, prioritising Integrated Pest Management (IPM) and stewardship. Our practices include: Employing IPM techniques first: environmental proofing, sanitation, traps, and habitat modification. Using rodenticides only when necessary and in the correct manner, following CRRU guidelines. Ensuring all rodenticide applications are carried out by CRRU-certified professionals trained in the latest best practice. Maintaining clear records, c ontinual monitoring, and compliance checks to guarantee adherence to the Code. Latest CRRU UK Code of Best Practice 2024 Update and Preparing for 2026 Amendments The 2024 update to the CRRU Code introduced significant regulatory changes that shape responsible rodenticide use across the UK. Key highlights include : The ban on the open-area use of second-generation anticoagulant rodenticides (SGARs) from 1 January 2025, restricting their use strictly to areas linked to buildings to protect wildlife. Clarification and tightening of rodenticide use protocols, emphasising correct product handling and risk mitigation. Reinforced commitment to Integrated Pest Management (IPM), where chemical controls are only applied after non-chemical methods. Enhanced requirements for bait station monitoring and environmental risk assessments to minimise secondary poisoning risks. Updated guidance on training, certification, and Continuing Professional Development (CPD) to uphold practitioner competency. Forewarning of forthcoming 2026 amendments which may include further certification and CPD requirements, ensuring readiness for evolving best practices. Our company actively embraces these updates, maintaining rigorous compliance and preparing for future regulatory changes to continue delivering safe, effective, and environmentally responsible pest control. Read up on the latest CRRU Rodenticide Regulations 2026: Complete Guide for Homeowners, Businesses & Pest Controllers Environmental Protection and Wildlife Care Protecting our local wildlife is integral to our service. We use tamper-resistant bait stations, conduct thorough environmental assessments, and work closely with conservation groups to monitor and reduce non-target exposure to rodenticides. Our commitment ensures pest control solutions that are effective yet considerate of biodiversity, preserving the rich populations of wildlife found in Herefordshire and Worcestershire . Expert Technicians: CRRU Certified and Professionally Trained Our team members undergo rigorous, ongoing training and hold up-to-date CRRU certification. This ensures every technician applies the latest safe and environmentally sound rodent control methods. Continuing Professional Development (CPD) keeps our workforce informed about emerging regulatory changes and evolving pest management strategies, maintaining excellence in service delivery. Integrated Pest Management (IPM): Prevention First Our IPM approach focuses on: Identifying and verifying pest activity through detailed inspections. Proofing premises to block access points. Encouraging good hygiene and waste management to reduce attractants. Employing mechanical controls like traps and shooting before using any chemical treatments. Rodenticides are strictly a last resort option, applied only under CRRU-approved conditions. Safe Rodenticide Use and Compliance We deploy rodenticides responsibly by: Using only CRRU-approved products in secure bait stations. Monitoring bait consumption closely and removing any uneaten bait promptly. Rotating products to reduce resistance risks. Adhering fully to product labels, safety data sheets, and all relevant legislation. Every treatment is logged meticulously to ensure transparent tracking and accountability. Serving Residential & Commercial Clients with Excellence Whether protecting your home or business, we deliver discreet, effective pest control that you can depend on. Our services respect both your property and the environment, offering peace of mind with every visit. By linking this article across our website, we demonstrate publicly our dedication to responsible pest management and environmental stewardship, reinforcing trust with clients throughout Herefordshire and Worcestershire. You can download a copy of our CRRU UK Code of Best Pracitice below, please add it to your health and safety files for easy reference. Protect your home or business responsibly with PGM Pest Control. Contact us today to learn how our fully CRRU-compliant pest control services keep Herefordshire and Worcestershire safe for people, pets, and wildlife. Award-winning pest control in Herefordshire & Worcestershire fully compliant with the latest CRRU Code of Best Practice. Expert, eco-friendly rodent control for homes & businesses. Protect your property and local wildlife with our trusted, certified team by calling 01981 540088 or email us contact@pgmpestcontrol.co.uk Pests are our passion, PGM follow the CRRU Code of Best Practice Your Local Pest Control Family - Here When you Need us Most. Ready to Serve Our Community, One Pest Problem at a Time.

Just so there’s no misunderstanding here: PGM and Son Pest Control is a LOCAL HEREFORDSHIRE BUSINESS. We live and work here, our children attend school here and our friends and family live here. And, like you, if we need a job doing, we want to support our local businesses and tradespeople. Can you say the same for the companies topping the search engines online who purport to be local businesses?? Here’s some common misunderstandings and a few simple tips for the people of Herefordshire to check who they are dealing with before they hand out their hard earned cash! Myth 1: If it’s a local telephone number, it’s a local business? Fact: NOT TRUE – many companies buy up local telephone numbers to give the impression you are contacting a local business. In reality, the business itself may be based in another part of the country. Myth 2: The website looks professional so it must be a professional service company? Fact: NOT NECESSARILY TRUE – quite often the businesses that top the search engine charts aren’t even the trades service you’re looking for. Many of them are ‘lead generators’ which means they use their purchasing power to get to the top of google, bing and other search engines and then they farm out your business to – guess who – yes, the tradesperson who lives just down the road from you!! Myth 3: They’ve got excellent reviews online Fact: They may have excellent reviews online but are those reviews real? And, are those reviews from people who live in your local area? Top five tips to tell if you're dealing with a local businesses Look more closely at the website – see if they have a trading address and if so, where it is. If it’s a limited company, you can check them out at: https://beta.companieshouse.gov.uk/ If they report excellent reviews , take a closer look. Do the reviews seems legitimate & are they from local people? Pop their name into google along with another county, such as Surrey, and see if they come up there as well as Herefordshire. Check they are on a recognised register for their service. For example, for pest controllers you can: Check The NPTA Register Ask for copies of their qualifications and licences / certifications. Often, lead generators won’t have those themselves and instead rely on local tradespersons’ to supply their own. For pest controllers, as a minimum, they should be able to supply you with their pest control qualifications (e.g. through the Royal Society for Public Health)