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  • Writer's picturePGM & SON Pest Control

The Power of Happy Customers: Hereford's Pest Control Reviews that Speak for Themselves!

PGM & SON; Pest Control Excellence: Hereford's Pest Control Business Receives Phenomenal Customer Reviews!

At PGM & SON we take great pride in the positive feedback we receive from our valued customers. Your satisfaction is a testament to our commitment to delivering outstanding service and effective pest management strategies. In this blog post, we want to share some of the glowing reviews we've received, giving you a glimpse into the experiences of our delighted customers which earned us awards in the pest control industry.

PGM & SON; The Power of Happy Customers: Hereford's Pest Control Reviews that Speak for Themselves!

Key Takeaway

This week we want to share some of our reviews and why we think we are the best pest control service in Herefordshire and Worcestershire.

Not only have we won awards for our pest control services but we are a leader in environmentally friendly pest control and well on our way to redefining the industry.

From prevention and protection to removal and elimination - We are the buzz in Pest Control. We hope you come along on our journey!

Pest Control Reinvented

PGM & SON are your trusted partner in pest control services serving homes and businesses throughout Herefordshire and Worcestershire. We understand the importance of maintaining a pest-free environment and the challenges that pests can pose to your property and peace of mind.

That's why we provide exceptional pest control solutions that ensure your home and business premises remains a safe and comfortable haven for you, your family, and customers.

But before we delve into the testimonials, let's take a moment to recognise the significance of professional pest control services.

Homeowners and businesses in Herefordshire and Worcestershire face various pest-related challenges, from persistent ants and cockroaches to elusive rodents and woodworm. These pests not only cause structural damage but can also pose health risks.

With our expertise and advanced techniques, we are here to alleviate your worries and provide tailored solutions for your specific pest control needs.

So, without further ado, let's explore the remarkable feedback we've received from our satisfied customers and discover why PGM & SON is the go-to choice for local pest control services.

Don't Just Take Our Word for It: Discover Why Customers Are Raving About Our Services!

We know that the most important factor in our success is you. It’s a simple concept but there is no getting around the fact that happy clients lead to return visits as well as friend & family referrals.

Feedback is of utmost importance to us and we love to hear back from you to ensure that we have not only fulfilled, but exceeded your expectations. Read a selection of our positive testimonials from satisfied customers, with over 93 reviews you may want to <read more>


Case Studies

Pigeon Guano Cleaning Service

See how effective our pigeon guano cleaning service is from the photos below of a pigeon guano cleaning job we carried out at a public house in Herefordshire.

PGM & SON; Pigeon guano removal before image
Pigeon Guano Removal Before

We’ve worked with expert buildings restoration partners to ensure historic buildings are clear of pest waste prior to restoration works being carried out so we’ve got the experience and contacts to help you to restore your historic building to its former glory.

And, we don’t just handle pigeon guano. We carry out cleaning and waste removal for all sorts of pest waste problems including bird mess and rodent droppings and urine.

PGM & SON;  pigeon guano removal after image
Pigeon Guano Removal After

PGM & SON Pest Control Hereford also works with landlords to ensure that property lettings are free from pest activity and pest waste prior to and after tenancy.

We provide a clean bill of health service for landlords which can help with release of deposits from Tenancy Deposit Protection Schemes.


Pigeon guano is acidic and can corrode stonework, metal and brickwork so it’s important to ensure early intervention to ensure that problem does not become worse. If you’re a business, having a building covered in foul smelling bird droppings isn’t a great image!

Customers may not want to do business with you or visit your premises if you have a serious pigeon guano problem.

Pest Prevention Services - Pest control isn’t all about eradication

PGM & SON; Rat proofing image
Rat Proofing

At PGM & SON we educate our customers on the importance of pest prevention for your home or business to help you experience fewer pest problems.

Here are 3 great reasons why pest prevention is so beneficial as part of your pest control strategy:

  1. Prevention eliminates the need for pest control treatments, thus reducing your costs and protecting your bottom line.

  2. Prevention can have alternative benefits you may not have expected. For example, using weather stripping around doors and windows can help prevent insects from entering your home, as well as making your home more energy efficient.

  3. Prevention eliminates the contact you have with bothersome and sometimes damaging pests.

Our expert rodent proofing BPCA technicians have a range of knowledge when it comes to dealing with rodents and have experience of dealing with multiple different customer types such as businesses, residential properties, offices, restaurants and more.

We can provide you with a professional rodent proofing service which is both safe and legally compliant, which is why are the number one choice in pest control throughout Herefordshire and Worcestershire.

Loft Clearance, Removal of Contaminated Pest Waste

PGM & SON; Loft clearance, removal of contaminated waste image
Loft Clearance, Removal of Contaminated Pest Waste

When pests such as rats, mice, squirrels and birds take up residence in a loft widespread damage is caused to pipe lagging and loft insulation.

Diseases such as Psittacosis, Salmonella, from bird pests - such as pigeons - are passed to humans from contact or inhalation and leptospirosis from contact with rat urine.

Many of the lofts we visit have poor insulation and most are not worth trying to save, so we believe taking everything out, cleaning up the mess, spraying to remove dangerous germs and diseases, then re-insulating to government recommendations is the best policy.

Don't delay, check your loft today!

Our Pest 101 Trump Series

We launched many of our pest trump information cards about pests so our customers can understand more about our work and how pests have a place in our world. We provided a download to each file for free to use at workplaces to help identify pests for the safety of staff and visitors. The collection of the PGM 'Pest Control Trump' information cards are produced to help with pest-related problems within UK.




Why our customers choose us

  • Putting our customers first is the key to our exceptional service at every visit

  • Local & family owned

  • We bring family values to our business

  • Our local presence enables quick communication and response

  • We put our customers at the heart of our business

  • Animal welfare is high on our agenda

  • Operating a fair pricing policy

  • Abide by strict health & safety guidelines

  • ​Fully qualified, professional and trustworthy

  • Fully insured, £5 million+ Liability Insurance

  • 100% Qualified Staff

Because we’re a local, family run business we genuinely care about our community. Residents and commercial businesses of Herefordshire and Worcestershire who deal with PGM & SON recognise this in their support of our business by coming back to us in future and referring us to others.

Let our BPCA and NPTA certified and award winning pest controllers help you with your pest control today, contact us on 01981 540088 or email us at

Our Commitment to Pest Control

PGM & SON is a member of the British Pest Control Association (BPCA) – the trade body for the pest management industry in the UK.

Our member's logo is earned and we’re proud to display it because membership is a sign of professionalism and a mark of quality.

BPCA promotes best practice and being part of the organisation provides independent proof that we’re committed to excellence in every part of our business.

Award Winning Pest Control Services

As a responsible pest control company our focus is on sustainable, proactive management of pest issues, so a significant amount of the time technicians spend at our customer’s sites, is utilised on inspections, proofing and integrated pest management, gaining us recognition in our field.

Our Expertise and Experience

At PGM & SON Pest Control, we pride ourselves on our team's extensive expertise and experience in the pest control industry. We understand that each pest infestation is unique and requires a tailored approach for effective eradication. That's why we have assembled a team of highly skilled BPCA trained technicians who are dedicated to staying at the forefront of pest control practices.

Our technicians undergo rigorous training and possess in-depth knowledge of various pest species, their behavior, and the most effective methods to eliminate them. Our technicians are equipped with the latest tools and techniques to provide you with the most comprehensive pest control solutions available throughout Herefordshire and Worcestershire.

We believe that continuous learning is vital in an ever-evolving industry. As such, our team regularly participates in pest control training programs and industry seminars to stay updated on the latest advancements in pest control technology, treatment methods, and best practices. This commitment to ongoing education ensures that we deliver efficient and innovative solutions to our customers, no matter the scale or complexity of the pest problem.

Furthermore, we hold certifications from reputable organisations and maintain memberships in industry associations, such as BPCA, NPTA, Environment Agency, Prompt Verified. These affiliations not only demonstrate our commitment to professionalism but also provide us with access to valuable resources, research, and industry insights. Rest assured that when you choose PGM & SON, you are entrusting your pest control needs to a team of experts with a deep understanding of the industry.

Our experience extends beyond residential pest control. Over the years, we have successfully served a diverse range of clients, including commercial establishments, industrial facilities, and educational institutions. This breadth of experience has equipped us with the knowledge and expertise to handle pest control challenges in various environments.

When you hire PGM & SON, you can have confidence in our ability to accurately identify the source of the infestation, assess the extent of the problem, and implement targeted solutions that eradicate pests efficiently. Our goal is not just to eliminate the immediate issue but also to provide long-term prevention strategies to ensure that your home remains pest-free.

We take great pride in our reputation as a trusted provider of pest control solutions. Our satisfied customers are a testament to our dedication to excellence, and we look forward to bringing our expertise to your doorstep and providing you with the peace of mind you deserve.

Choose PGM & SON for all your pest control needs, and let our experience and expertise make a difference in your home or business.


The overwhelming positive reviews and feedback we've received from our valued customers speak volumes about the quality of our pest control services here in Hereford.

At PGM & SON Pest Control, we are committed to delivering exceptional results and ensuring the satisfaction of every homeowner and business we serve.

Our dedicated team of experienced technicians goes above and beyond to tackle pest infestations with precision and care. From our initial pest assessment to the implementation of effective treatment plans, we strive to provide an unparalleled level of service that exceeds our customers' expectations.

The numerous testimonials we've shared, along with our dedication to our industry highlight the transformative impact our pest control solutions have had on homes throughout Herefordshire and Worcestershire.

Our commitment to ongoing training and staying up-to-date with the latest technologies in pest control allows us to provide you with the most efficient and effective solutions available.

Customer satisfaction is at the core of our business philosophy. We value your trust and prioritise open communication, prompt responses, and complete transparency throughout the entire pest control process. Our dedication to exceptional service doesn't stop at the completion of a job; we're always available to address any concerns or questions you may have.

If you're dealing with a pest problem in Hereford, don't hesitate to reach out, let us bring our expertise and proven solutions to your doorstep, helping you reclaim your home from unwanted invaders.

We invite you to experience firsthand the exceptional pest control services that have earned us our outstanding reputation. Join the growing list of satisfied customers who have benefited from our expertise and professionalism. Contact us today to schedule a consultation and take the first step towards a pest-free home and business.

Remember, when it comes to pest control, choose PGM & SON – where customer satisfaction and pest eradication go hand in hand. Our Pest Control Services throughout Herefordshire and Worcestershire include;

PGM & SON; Pest Control Reinvented: Hereford's Best Kept Secret Revealed Through Thrilled Customers!"

Inspect. Detect. Protect.

The Right People, The Right Solutions.

A family run business, proud to say that we put our customers first.

Award Winning Pest Control Services, serving Hereford & Worcester

T: 01981 540088 | M: 07964 370480

PGM & SON; We are redefining the pest control industry, one pest at a time image


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