UK CRRU Rodenticide Regulations 2026: Complete Guide for Homeowners, Businesses & Pest Controllers
Mandatory CRRU certification now required. Complete compliance guide for homeowners, businesses & pest controllers.

Philip Martin
17 min read
Home > Commercial Pest Control
PGM & Son is the leading commercial pest control company in Herefordshire and Worcestershire, dedicated to providing your business with efficient pest management systems to reduce pest risks. Utilising ServiceM8 to enhance scheduling, job management, and communication, allowing us to respond promptly, keep you updated in real-time, and deliver precise on-site reporting and invoicing.
Comprehensive Integrated Pest Management
Industry-Specific Treatments
Licensed & Certified BPCA Technicians
Eco-Friendly & Safe Solutions
Rapid Response & Emergency Services
Long-Term Pest Prevention Plans
Discreet, Friendly & Professional Service
Detailed Reporting & Compliance Support
On-Site Reporting with Real-Time Updates

By choosing PGM Pest Management, you will be partnering with a company that combines local expertise with industry-leading practices. Our commitment to quality, compliance, and customer satisfaction makes us the best choice for commercial pest control.
PGM support businesses of all sizes, from independent cafés and boutique hotels to multi-site operators and national brands. Our commercial pest control services are trusted across a wide range of sectors in all our locations:
Food manufacturing, processing & storage
Hospitality – restaurants, hotels & cafés
Retail outlets & supermarkets
Offices & corporate spaces
Warehouses & logistics facilities
Healthcare, care homes & medical environments
Education & public buildings
Facilities management contractors

Certified, trained technicians following UK regulations

COSHH documentation & RAMS provided

Care homes, social housing, hospitality & offices

Public liability & indemnity insurance

Detailed reports & compliance documents

12 Visits per year
Regular inspections
Proofing advice
Inclusive call-outs
Compliance support
6 Visits per year
Routine inspections
Proofing advice
Compliance support
Insect monitoring
EKF clean + proofing
Drone surveys
Pest consultancy

“Joe, and the whole PGM team, are excellent and highly responsive. We use them at work, a mixed rambling establishment of houses, offices, sheds, a guesthouse and a monastery: they always come quickly when called out, identify the problem, deal with it and come back to check a few days later.
They also provide a regular check which more than satisfies the local council's requirements.”
Delivering tailored pest management solutions across Herefordshire and Worcestershire, PGM protect all businesses, including offices, warehouses, restaurants, hotels, clubs, pubs, schools, and hospitals. Our mission is simple—eliminate pests efficiently with minimal disruption to your operations. Using an integrated approach, PGM target and eradicate common threats such as rats, birds, insects, cockroaches, and more, keeping your commercial space safe and compliant.
Beyond simply managing pests, PGM are fully committed to the highest standards of environmental care and safety, strictly following the UK’s Campaign for Responsible Rodenticide Use (CRRU) Code of Best Practice. By adopting a proactive integrated pest management approach, it’s possible to work towards a pesticide-free pest control meaning that many pest problems can be reduced or even completely eliminated.

PGM service all business industries throughout Herefordshire and Worcestershire: Food Establishments, Hospitality, Schools, Retail Shops, Offices, Hotels, Warehousing, Clubs, Pubs, Restaurants, Farms, Stables, Food and Animal Feed Manufacturers, Breweries, Factories, Social Housing and Letting Agents, Waste Incinerators, Recycle Centres.
Discreet commercial pest control solutions by PGM are designed to resolve infestations fast—without disrupting your operations. With tailored treatment plans, eco-conscious practices, and compliance at the forefront, helping you safeguard your business reputation and revenue. The commercial pest control checklist ensures PGM deliver quality, effective and long-term vermin solution. When you have a pest problem, it is our responsibility to ensure you have a responsible, reliable and trustworthy pest management in place that won’t let you down.
Pest infestation can occur in any location regardless if it is a commercial or industrial business.
Pest infestation is one of the major problems encountered any industry, be it food, hospitality, schools, retail, corporate offices, warehousing and more.
When there are pests close by, the daily business operations will be affected, causing loss of revenue, drop in the number of customers, and possibly penalties or fines.
In order to avoid any unnecessary business losses, you need to invest in commercial pest control.
One of the most important reasons why businesses prefer to use commercial pest management services is the need to maintain a completely clean, compliant, and healthy business environment.
For example, in a restaurant, it would be very difficult and unsafe to do any kind of business activities where cockroaches or rats are running around.
Similarly, it would be extremely dangerous and harmful if you operate a childcare facility and have pests that can harm children through bites or contamination through waste matter.
If you happen to spot any rats, cockroaches, cluster flies or any other pests within the premises of your business establishment it is advisable to remove the unwanted pests as soon as possible.

PGM consult and advise on any of the following:
Complying with the requirements of third party audits
Controlling a particular pest species
Identifying pests and the damage they cause
Cost-effective ways to improve pest control practices
The best pest defence systems
An improved hygiene regime
We're keen to educate our commercial clients and assist with proofing and preventative works to minimise the effect on the environment, your business, wildlife and other non target species.
Our customers are from the food industry, restaurants and cafes, healthcare and pharmaceuticals, packing plants, construction sites and every other industry.
By choosing PGM’s commercial pest control maintenance programme, we recommend scheduled service visits every 4–12 weeks to provide continuous monitoring, prevention, and compliance support. Our maintenance service includes:
On-site pest control documentation and service reports
Routine inspection and preventative treatment
Monitoring and recording of pest activity and risk areas
Clear documentation of actions taken, with tailored recommendations to prevent future infestations

PGM offer pest waste cleaning, removal and disposal services. A pest infestation can leave behind significant contamination, including pest urine and faeces, animal carcasses, nesting debris, harmful bacteria and strong, unpleasant odours. This presents serious hygiene, health and compliance risks for commercial premises.
PGM & Son provides professional pest waste removal and biohazard cleaning services for businesses. We safely remove dead animals, contaminated materials and pest debris, thoroughly disinfect affected areas and restore spaces to a clean, hygienic condition so you can continue operating with minimal disruption.
If you have discovered dead animals, bird guano, rodent droppings or other pest-related waste, our service includes:
Safe removal and disposal of animal carcasses and contaminated materials
Specialist cleaning of pest urine and faecal matter
Biohazard disinfection and sanitation
Odour neutralisation and environmental decontamination
Restoration of affected areas to hygienic, usable condition
Our process follows industry best practice for infection control, waste management and environmental health standards, helping you resume business operations quickly and safely.
PGM & Son is registered as an upper tier waste carrier, broker and dealer under the Waste (England and Wales) Regulations 2011. This ensures all pest waste is transported and disposed of legally, safely and in full regulatory compliance.
PGM are proud to be an award-winning pest control company. Our commitment to excellence and customer satisfaction has earned praise from industry experts and businesses across multiple sectors.
We stay at the forefront of the pest control industry by adopting the latest technology, techniques, and best practices. This ensures we provide safe, efficient, and tailored pest control services that protect your premises, maintain hygiene, and support long-term prevention
Commercial pest control includes inspection, monitoring, treatment, and prevention of pest infestations in business premises. Services typically cover rodent control, insect management, preventative treatments, compliance documentation, pest audits, and contaminated waste removal. A structured maintenance programme ensures ongoing protection and regulatory compliance.
Most commercial premises require pest control visits every 4–12 weeks, depending on the industry, risk level, and audit requirements. Higher-risk environments such as food production, hospitality, and warehouses may need more frequent inspections to maintain hygiene standards and compliance.
Yes. Businesses operating in food production, hospitality, and food retail are expected to have a documented pest management programme in place. Regular inspections, monitoring, and reporting help meet food safety standards, audit requirements, and environmental health regulations.
During a commercial pest control inspection, a licensed technician assesses your premises for signs of pest activity, entry points, harbourage areas, and hygiene risks. Findings are documented, preventative measures are implemented where required, and a service report is provided for compliance records.
Rapid response is essential for businesses experiencing a pest issue. Emergency call-outs can be arranged to address urgent infestations, minimise disruption, and reduce health or reputational risks. Ongoing maintenance clients typically receive priority response support.

Opening a commercial account with PGM Pest Control is simple and hassle-free. By completing the form, you'll gain access to unmatched tailored pest management solutions designed specifically for your business needs. Whether you're in retail, hospitality, agriculture, or any other sector, we’re here to protect your operations from unwanted pests.