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  • Pest Trumps - The Wasp 101

    Introducing The Wasp! This week we are excited to carry on with our series of "Pest Trumps" at PGM & SON Pest Control Services with The Wasp . Each file is available for free download , and you may use them at work to help identify pests for the protection of your workers and customers. The PGM "Pest Control Trump" set of information cards is created to assist with pest-related issues in the UK. THE WASP Fact File UK wasps are mainly Vespula vulgaris (the common wasp) and Vespula germanica (the German wasp). Both wasp types are large yellow and black striped buzzing insects. Wasps; Did you know Only female wasps have stingers, and these are for laying eggs. And unlike a bee, a wasp can sting you multiple times – ouch! Strength A wasp sting can be very painful, and in rare cases fatal. But that’s not all, distress a wasp and it will emit a pheromone that sends a signal to others in the colony nearby and that puts them all in defense mode. So, not only can a single wasp cause a nasty sting but in calling for back up the wasp has extra strength in numbers. Breeding The Queen Wasp is a warrior. Larger than normal wasps, the Queen wasp builds her nest with individual cells and rears the first worker wasps, within 3-4 weeks. One nest may produce around 3,000 - 8,000 wasps a year. Nuisance Factor Wasps trump most other insects as one of the UK’s most feared and potentially aggressive pests. Wasp stings are painful and at worst fatal. Unlike a bee, wasps. Agility Wasps build the most amazing nests that would give even the world’s greatest architects a run for their money. Every wasp nest is unique, and they build them anywhere to any size. The agility of the wasp to do this in such a short space of time is pretty impressive. Environmental Little known beneficial pest, the wasp is the gardener’s friend. Feeding their grubs on insects and caterpillars they reduce the pest population in the garden saving your plants, flowers and vegetables! An early pollinator, wasps are also great for the environment. Overall PGM Rating 7/10 We can’t help but be impressed by both the architectural skillset and their ability to cause pain despite their size. These are highly evolved insects which also benefit our environment. We’ve given them a high rating for their skills but marked them down for their nuisance factor. << DOWNLOAD FOR FREE >> To aid with pest-related issues in the UK, PGM & SON are creating a complete variety of "Pest Trump" documents that are available for the pest management industry and the general public to download for free. Please subscribe to our blog if you want to stay up to date with all of our current developments on the Pest Trump line. If you have a pest problem, it’s usually best to call in the professionals. For all your pest problems give PGM & Son Pest Control Hereford a call on 01981 540088 or 07964 370480 for a free no-obligation chat. If you prefer, you can email us at contact@pgmpestcontrol.co.uk or use the live chat facility on our website and if we’re not available on the live chat for any reason then there’s a handy message service for you to leave your details so we can call you back.

  • The Ultimate Wasp Q&A: Questions Answered by our Pest Control Experts

    This week we're answering some of the most popular questions we get asked about wasps and their habits. Lots of our customers have questions about wasps, find the answers to all your wasp questions with our latest blog post on wasp FAQs. Key Takeaway Embracing Knowledge to Coexist with Wasps As we unravel the mysteries of wasps and address frequently asked questions, a key takeaway emerges: by understanding these remarkable insects, we can coexist with them more harmoniously. Appreciating their ecological significance as predators of pests, respecting their space, and seeking professional help for wasp nest removal ensures our safety and preserves the delicate balance of our ecosystem. Armed with knowledge and a newfound understanding, we can navigate the buzzing world of wasps with confidence and appreciation in Herefordshire and beyond. Do you have a question about wasps ? Here are some of the most common questions we get asked. When do wasps die off? Wasps typically die off in the late fall or early winter, as the temperature drops and food sources become scarce. This period is known as the " fall die-off ." In temperate regions, the colder weather and reduced food availability cause the worker wasps to die. Only the newly mated queens survive the winter by seeking shelter in protected locations, such as cracks in buildings or underground burrows. These overwintering queens emerge in the spring to establish new nests and start new wasp colonies. How do I get rid of wasps? If you're dealing with a wasp problem and need to get rid of them, here are some methods you can consider: Professional Pest Control Hiring a professional pest control service is often the safest and most effective way to eliminate a wasp infestation. We have the expertise, the correct protective gear, and specialised equipment and chemicals to handle the situation. Removing Attractants Reduce attractants that draw wasps to your area. Seal rubbish bins tightly, clean up food and beverage spills promptly, and ensure outdoor eating areas are clean and free from harbourage. Sealing Entry Points Inspect your property for any openings or gaps that wasps can use to access your home. Seal these entry points with caulk or other appropriate materials. Natural Deterrents Certain scents and plants can deter wasps. Peppermint oil, cloves, lemongrass, and eucalyptus are known to repel them. Planting marigolds, mint, or wormwood around your property may also help discourage wasps but if you have a wasp nest then natural deterrents may not work. Remember , it's important to prioritise your safety when dealing with wasps. If you are uncertain or concerned about handling the situation, it's best to consult with a professional pest control service . How much does it cost to remove a wasp nest? The cost of removing a wasp nest can vary depending on factors such as the size and location of the nest, the accessibility of the area, and the specific pest control company you choose. As a general estimate, professional wasp nest removal in the UK can range from £65 to £200 or more. Complex or hard-to-reach nests may require additional equipment or techniques, which can increase the cost. Prices may also vary based on the reputation and expertise of the pest control company you hire. It's important to note that removing wasp nests can be hazardous, and it's generally recommended to hire professionals to ensure the safety of yourself and others. Professional pest control services are equipped with the necessary knowledge, experience, and protective gear to handle the task effectively while minimising the risk of stings or injuries. Do wasps sting? Yes, wasps are capable of stinging. They have a stinger located at the end of their abdomen, which they can use for defense when they feel threatened or provoked. Unlike bees, most wasp species can sting multiple times as their stingers are not barbed and do not get stuck in the skin. When a wasp stings, it injects venom into the victim's skin. This venom can cause pain, swelling, and redness at the site of the sting. Some individuals may have allergic reactions to wasp stings, which can range from mild to severe. In rare cases, severe allergic reactions can be life-threatening and require immediate medical attention. It's important to exercise caution and avoid disturbing wasp nests or making sudden movements around them to minimise the risk of being stung. If you encounter a wasp, it's generally best to remain calm and still, as swatting or aggressive movements may provoke them and increase the likelihood of being stung. What’s the difference between a wasp and a hornet? Wasps and hornets belong to the same insect family, Vespidae, but there are some distinctions between the two: Size Hornets are generally larger than most wasps. While wasps typically range in size from about 1 to 2 inches (2.5 to 5 centimeters), hornets can grow up to 2.2 to 2.6 inches (5.5 to 6.5 centimeters) in length. Coloration Wasps commonly have black and yellow or black and white stripes on their bodies. Hornets, on the other hand, usually have black and white or black and yellow markings. Some hornets, like the European hornet, may have more reddish-brown coloration. Nesting Habits Wasps often build nests in protected areas such as under eaves, in tree branches, or in the ground. They construct paper-like nests using a mixture of wood fibers and saliva. Hornets tend to build large, aerial nests typically high up in trees or other elevated structures. Their nests are also made of a paper-like material. Social Structure Wasps can be both social or solitary, depending on the species. Social wasps, like yellow jackets, live in colonies with a queen, workers, and males (drones). Hornets, on the other hand, are generally social insects that live in colonies with a hierarchical structure, including queens, workers, and drones. Behaviour Hornets are often considered more aggressive than typical wasps. They are known to be protective of their nests and can exhibit defensive behaviour if they perceive a threat. However, it's important to note that individual behavior can vary among species and circumstances. It's worth mentioning that the terms "wasp" and "hornet" can be used loosely and may vary regionally. In some cases, the word "hornet" is used interchangeably with certain species of large wasps. It's best to consult your local insect identification experts to identify specific species in your area accurately. How to treat a wasp nest? Treating a wasp nest can be dangerous and is typically best left to professionals who have the necessary training and protective equipment How Do Wasps Build Their Nests? Wasps construct their nests using a papery substance they create by chewing wood and mixing it with their saliva. They shape the material into intricate hexagonal cells, forming a comb-like structure that serves as chambers for raising their young. Are All Wasps Dangerous? While many wasp species possess stingers and can defend themselves if provoked, not all are inherently dangerous. Some species, like solitary wasps, are generally non-aggressive and pose little threat to humans unless directly threatened or disturbed. What Attracts Wasps? Wasps are often attracted to sweet scents, sugary foods, ripe fruits, and certain flowers. Additionally, bright colors and strong fragrances can pique their interest. It's important to keep food and all rubbish bins sealed to avoid attracting them. Can Wasps Recognise Humans? Wasps can recognise and distinguish individual humans to some extent. They rely on visual cues, such as body shape and movement, to identify potential threats or sources of food. However, their primary focus is typically on defending their nests and foraging for resources. Are Wasps Essential for the Ecosystem? Wasps play important roles in ecosystems as predators and pollinators. They help control populations of other insects by preying on pests such as caterpillars, flies, and aphids. Additionally, certain wasp species contribute to pollination by transferring pollen while foraging. How Long Do Wasps Live? The lifespan of a wasp varies depending on the species. Workers typically live for a few weeks to a few months, while queens can survive for several years. Males (drones) generally have the shortest lifespan, often living only a few weeks. Do Wasps Serve Any Beneficial Purposes? Despite their reputation, wasps provide several beneficial services. They control pest populations, help with pollination, and aid in the decomposition of organic matter. Additionally, some wasp venom has potential medicinal uses, such as cancer research. Are All Wasps Social? No, not all wasps are social. There are both social and solitary wasp species. Social wasps, like yellow jackets and hornets, live in colonies with complex social structures, while solitary wasps, as the name implies, live and operate individually. How Can You Prevent Wasp Stings? To prevent wasp stings, it's important to avoid attracting them. Keep food and drinks covered when outdoors, especially during picnics or barbecues. Wear light-colored clothing and avoid wearing strong floral fragrances. Stay calm and still if a wasp is nearby, as sudden movements may provoke it. Introducing our Wasp Nest Removal Services in Herefordshire: Answering Your FAQs Are you dealing with pesky wasps buzzing around your home or property in Herefordshire or Worcestershire? Look no further! Our professional and reliable pest control experts are here to provide award winning wasp nest removal services. We understand the concerns and questions you may have about these stinging insects but by exploring the fascinating world of wasps and addressing common questions, can help us better understand and coexist with these remarkable insects. If we haven't answered your wasp questions in this blog then call PGM & SON Pest Control Hereford and Worcester on 01981 540088 or 07964 370480 or email us contact@pgmpestcontrolc.co.uk with your questions, we are here for help, support and guidance. GOT WASPS? WE'VE GOT IT COVERED! "Pests are our passion, we follow the CRRU Code of Best Practice" Are you looking for the best and affordable Pest Control Company in Hereford or Worcester? We provide the most effective pest control treatments to eliminate any pest problem for residential and commercial properties. Our team are trained and certified to protect your home or business from any pest. Why have pests if you can prevent them?Our member's logo is earned and we’re proud to display it because membership is a sign of professionalism and a mark of quality. BPCA promotes best practice and being part of the organisation provides independent proof that we’re committed to excellence in every part of our business.

  • Pest Quiz - Do you know about Wasps?

    WASP QUIZ How confident are you in your knowledge of Wasps? Test yourself with our interactive quiz here. Pest control is an important part of good housekeeping practice for all food manufacturing premises, as well as in the home. Without good pest control measures in place, your business is likely to attract unwanted insects, rodents, birds and animals, which can pose a significant risk to food safety and food hygiene. Test your knowledge of wasps with our quick quiz below. Question 1. Answer is.. The answer is 1 & 2 – wasps can sting and for some people this can be very dangerous. Those sensitive to wasp stings can suffer a serious allergic reaction to a wasp sting. Wasps are also generally considered to be a nuisance pest particularly to hospitality businesses, no-one likes to be bothered by wasps when there are out for a meal. Contrary to popular belief, wasps DO serve a purpose and form an important part of our fragile ecosystem. Wasps are early pollinators and, importantly, a natural predator as they help control insects in the garden such as aphids; instead of eating your plants, the aphids are an important food source for wasps’ young. Question 2. Answer is... The answer is B . Although their lifecycle's follows a similar pattern to a honey bee, wasp Queens only live for around a year whereas a honey bee Queen can live for around 3-4 years. Having a problem with wasps in Herefordshire or Worcestershire ? Look no further! PGM & Son Pest Control offers wasp control throughout Hereford and Worcester. Are you Senior Citizen in Hereford and Worcester looking for wasp control? Take advantage of our Senior Citizen discount on wasp treatments. Are you a serving or former member of the Armed Forces in Hereford and Worcester looking for wasp control? Take advantage of our Armed Forces discount on wasp treatments. CALL PGM & SON PEST CONTROL HEREFORD AND WORCESTER TO GET RID OF YOUR WASPS NESTS NOW. CUSTOMER REVIEW I would like to say I found your service to be very prompt from start to finish. Phil was very friendly and gave confidence that he knew exactly what he was talking about. If ever needs must I would use your company again and will recommend to others as well. Client, Little Birch

  • Having a problem with Cockroaches? We’ve got you covered!

    As the Winter cold sets in and the heating cranks up, another Winter pest starts causing a problem: cockroaches . These resilient insects are drawn indoors by the warmth and humidity of heated homes, seeking out kitchens, bathrooms, and any dark, damp spaces where they can find food and shelter. Winter actually drives cockroaches deeper into buildings, where they congregate around heating pipes, behind appliances, and in wall voids—making them harder to spot but easier to attract as they forage for crumbs, grease, and moisture in our cozy, climate-controlled spaces. Top 5 Reasons to Get Rid of Cockroaches Disease. Cockroaches carry diseases which can cause serious illnesses to humans such as food poisoning, salmonella and streptococcus. These diseases are harmful to humans. Hygiene. Cockroaches move to human habitats through sewers and drains, contaminating everything they come into contact with which includes food, food preparation surfaces and crockery and utensils. They also emit partially digested food stuffs and faeces whilst on the move. Not a pleasant thought! Reputation . Cockroaches pose a reputational risk for Herefordshire and Worcestershire businesses and particularly those which operate in the food and drink sector. In the age of social media, images of businesses’ premises circulate rapidly and widely across the internet which can cause irreparable damage to a company’s reputation. No-one wants to share their dinner with a cockroach! Financial. Following on from reason number 3, loss of customers results in a financial impact to a business. It is essential customers have confidence in the hygiene measures in place particularly in food and drink establishments. Enforcement. Linked to reasons 3 & 4, Environmental Health Officers can, and do, issue enforcement notices to Hereford owners of businesses who do not have adequate pest management processes in place and if you’re found to have a pest problem you can usually expect to receive a fine. If you’re found to have repeated issues you may also face legal action. The range of legal powers affecting health and safety enforcement is very wide. Bans, fines and prosecutions are serious matters. Professional pest controllers have the experience and the know-how to treat a cockroach problem. Let’s take a look at where cockroaches like to hide: Inside buildings . Cockroaches don’t, as a rule, like the British climate. Some species can be found outdoors but most are usually found inside. By warm motors such as the back of ovens and fridges . The German cockroach tends to prefer hotter, humid conditions and so these are prime spots. Cool, damp areas like cellars, drains, basements. The Oriental cockroach is a lover of cool and damp places so check out these areas for signs of them. Food and water sources and dark spaces . Other areas to be vigilant around are bathrooms ( behind sinks, showers and baths ); around pipes and laundry appliances especially tumble driers. Heating ducts and boiler rooms are great places for cockroaches to harbour. Pay attention in accommodation where heating is shared such as multiple occupancy buildings. Squeamish Cockroach fact Cockroaches are omnivorous and they have been known to eat human flesh! However, fear not as it is extremely rare for cockroaches to bite humans. Whew! Need to get rid of Cockroaches in Hereford? Whilst there are DIY products that can be used to treat cockroaches, we find that they are rarely successful. This is normally because cockroaches are sturdy little characters. Professional pest controllers have access to treatments not open to the public so they can usually more effectively treat your cockroach problem. If you have a cockroach problem in Herefordshire or Worcestershire give PGM Pest Control Hereford a call on 01981 540088 or 07964 370480 for a free no-obligation chat. If you prefer, you can email us at contact@pgmpestcontrol.co.uk or you can use the live chat facility on our website. We’re always on the end of the ‘phone for advice so don’t worry about your pest problems, give us a call now.

  • How to Protect Rental Properties from Rodents: A Complete UK Landlord's Guide

    🔍 Quick Navigation To help you find what matters most, we’ve added links below that jump straight to each section. Understanding the Rodent Problem in UK Rental Properties Why Rodents Target Residential Buildings Exterior Prevention Strategies: Your First Line of Defence Interior Protection Measures Building Design and Maintenance for Rodent Prevention Tenant Education and Lease Provisions Professional Pest Control - When to Hire Multi-Unit Specific Considerations Legal and Safety Considerations Creating Your Rodent Prevention Action Plan The Value of Proactive Prevention Pest Control Consultancy Services FAQs Rodent infestations are one of the most common and costly problems facing UK landlords today. A single mouse or rat problem can lead to thousands of pounds in damage, tenant complaints, and potential legal issues. Whether you manage a single buy-to-let property or a portfolio of rental units, understanding how to prevent rodent infestations is essential for protecting your investment and maintaining tenant satisfaction. Rodent challenges can vary by region, and properties across Herefordshire and Worcestershire are no exception. Older rural buildings, barn conversions, farm-adjacent rentals, and period cottages in areas such as Hereford, Ledbury, Leominster, Malvern, Worcester, and Kidderminster often face increased risk due to nearby fields, waterways, and older construction. As a local provider serving both counties , we regularly see how regional building styles and landscapes influence rodent behaviour and entry points. This comprehensive guide provides practical, proven strategies for keeping your rental properties rodent-free whilst meeting your legal obligations as a UK landlord. Understanding the Rodent Problem in UK Rental Properties Common Rodent Species UK rental properties primarily face issues with three types of rodents: House mice  are the most frequent invaders, capable of squeezing through gaps as small as 6mm. They reproduce rapidly, with a single female producing up to 10 litters per year. These small rodents contaminate food, gnaw through electrical wiring, and leave droppings throughout properties. Brown rats  (also called common rats or Norway rats) are larger and more destructive than mice. They typically enter through drainage systems, damaged brickwork, or gaps around pipes. Rats can cause serious structural damage by gnawing through wood, plastic pipes, and even concrete. Grey squirrels , whilst less common indoors, occasionally nest in loft spaces and can cause significant damage to roof timbers, insulation, and stored belongings. Why Rodents Target Residential Buildings Rodents seek three basic necessities : food, water, and shelter. Rental properties often provide all three in abundance. Poorly sealed bins, accessible food storage, leaking pipes, and gaps in building fabric create ideal conditions for rodent colonisation. UK properties face heightened risk during autumn and winter months when rodents seek warm shelter from cold weather. Older Victorian and Edwardian properties with original features often have more entry points , though modern buildings aren't immune, particularly if construction quality is poor or maintenance has been neglected. Health and Structural Risks Rodent infestations pose serious health risks to tenants. Rats and mice carry diseases including leptospirosis , salmonella , and hantavirus . Their urine and droppings contaminate surfaces and food preparation areas, whilst their presence can trigger asthma and allergies. The structural damage caused by rodents can be equally concerning. They gnaw constantly to keep their teeth worn down, targeting : Electrical cables (creating fire hazards) Water pipes (causing leaks and flooding) Insulation (reducing energy efficiency). The cost of repairing rodent damage often far exceeds the investment required for prevention. Exterior Prevention Strategies: Your First Line of Defence Sealing Entry Points The most effective rodent prevention strategy is denying them access to your property in the first place. A thorough external inspection should identify all potential entry points. Gaps around pipes and utilities  are the most common entry routes. Where water pipes, gas lines, electrical conduits, or telecommunication cables enter the building, gaps often exist around the penetration. These must be sealed with appropriate materials. Use expanding foam for initial filling, then cover with wire wool and seal with cement or metal flashing. Rodents can gnaw through foam alone, but the combination of wire wool (which they find uncomfortable) and hard sealant provides effective protection. Foundation cracks and holes  require immediate attention. Even hairline cracks can widen over time, and rodents will exploit any weakness. Use external-grade filler or mortar for small cracks. Larger holes may require professional masonry repair. Pay particular attention to areas where different building materials meet, such as brick-to-wood transitions or where extensions join the original structure. Air bricks and ventilation points  serve important purposes but can allow rodent access if damaged or improperly screened. Install metal mesh (6mm or smaller openings) behind all air bricks. Check regularly for damage, as determined rats can sometimes dislodge loose mesh. Doors and windows  need proper sealing at ground level. Install brush strips or rubber seals at the bottom of external doors, ensuring no gap exceeds 6mm. Check that windows close fully and that frames are in good repair. Damaged window frames with rotting wood create easy entry points. Eliminating Outdoor Attractions Proper waste management   is crucial. Ensure bins have tight-fitting lids and are stored on hard standing away from the building if possible. In multi-unit properties, consider enclosed bin stores with metal or heavy-duty plastic construction. Arrange regular bin collections and ensure tenants understand the importance of bagging rubbish securely. Communal bin areas should be kept clean, with any spillages cleared immediately. Vegetation management  reduces rodent highways to your property. Trim tree branches so they don't overhang roofs or touch building walls. Keep shrubs and hedges at least 30cm away from external walls. Remove climbing plants from walls where practical, as these provide excellent cover for rodents scaling buildings. Clear ivy growth annually, as it conceals entry points and creates nesting opportunities. Storage and debris removal  eliminates potential nesting sites. Wood piles should be stored on racks at least 30cm off the ground and positioned away from buildings. Remove garden waste , old furniture, and construction materials promptly. Garages and outdoor storage sheds should be kept organised with items stored in sealed plastic containers rather than cardboard boxes. Pet food and wildlife feeding  attract rodents as effectively as any other food source. If tenants keep outdoor pets, ensure food bowls are brought inside overnight. Bird feeders should be positioned well away from buildings , and any spilled seed cleared regularly. Consider asking tenants to suspend bird feeding if a rodent problem develops . Drainage and Moisture Control Outdoor plumbing maintenance  prevents both water damage and rodent attraction. Fix dripping outside taps promptly. Ensure garden hoses are properly disconnected and drained during winter . Check that outside drainage gullies have intact grates and are kept clear of debris. Gutter and downpipe maintenance   should occur at least twice yearly. Blocked gutters cause overflow that damages building fabric and creates damp conditions rodents find attractive. Ensure downpipes discharge into proper drainage and don't simply dump water against foundations. Landscaping and grading  should direct water away from the building. The ground should slope away from foundations to prevent water pooling. Consider installing drainage solutions if your property suffers from persistent damp issues around the perimeter. Interior Protection Measures Kitchen and Food Storage Kitchens present the greatest rodent attraction within rental properties. Educate tenants about proper food storage from the moment they move in. All dry goods should be stored in sealed containers , not left in original packaging once opened. Discourage tenants from storing food in cardboard boxes, which rodents can easily penetrate. Worktops should be kept clean and free from crumbs or food residue. Ensure tenants understand the importance of cleaning behind appliances periodically, as dropped food in these areas often goes unnoticed until a rodent problem develops. The space behind and under kitchen units can harbour rodent activity . During property inspections, check for droppings or gnaw marks in these areas. If possible, seal gaps at the base of kitchen units to prevent rodent access to the void behind. Proper Waste Disposal Systems Internal bins should have lids and be emptied regularly. In flats, ensure the rubbish chute system (if present) functions properly and is kept clean. Blocked or damaged chutes create breeding grounds for rodents and spread problems throughout multi-storey buildings. Under-sink cupboards often provide rodent access via gaps around waste pipes. Check the seal around the waste pipe where it enters the wall or floor. Use expanding foam and wire wool to seal any gaps , then cover with a metal plate or collar if possible. Addressing Plumbing Leaks and Moisture Rodents need water, so fixing leaks removes a key attraction . During routine inspections, check under sinks, around radiators, and near water tanks for signs of dripping or moisture. Pay attention to tenant reports of drips or damp patches, as these may indicate problems within wall cavities. Bathrooms with poor ventilation develop condensation that creates ideal conditions for various pests. Ensure extractor fans work properly and encourage tenants to ventilate bathrooms after bathing. Address any signs of mould growth promptly, as this indicates moisture issues that may attract rodents seeking water sources. Storage Areas and Basements Cellars, basements, and storage cupboards often provide undisturbed nesting sites. These areas should be included in regular property inspections. Look for droppings , gnawed materials , or the distinctive musty smell associated with mouse infestations. Items in storage should be in sealed plastic containers rather than cardboard boxes. If tenants store belongings, provide guidance about proper storage methods to reduce rodent harbourage. Keep storage areas well-lit and organised, as cluttered , dark spaces are more attractive to rodents . Loft spaces require particular attention . Check that loft hatches fit properly and inspect for signs of rodent activity during annual safety checks. Ensure insulation hasn't been disturbed and look for droppings or nesting materials. Dealing with pests in your loft . Interior Gap Sealing Internal gaps around pipes where they pass through floors and walls should be sealed just as thoroughly as external penetrations. Check kitchen and bathroom pipe penetrations particularly carefully. The cavity behind bath panels can provide rodent access throughout the property if not properly sealed. Gaps between skirting boards and walls, particularly in older properties, may allow rodent movement between rooms and floors. Whilst maintaining period features, ensure no gaps exceed 6mm . Use appropriate filler or decorators' caulk to seal these areas. Building Design and Maintenance for Rodent Prevention Installing Door Sweeps and Weather Stripping External doors should have brush strips or rubber seals that leave no gap exceeding 6mm when closed. These serve dual purposes: energy efficiency and pest exclusion. Check door seals annually and replace when worn. Self-closing mechanisms on communal doors in flats prevent doors being left ajar. Internal doors in multi-unit properties, particularly those accessing communal areas or utility rooms, should also be properly sealed. This creates compartmentalisation that prevents rodents moving freely between units. Using Rodent-Proof Materials During Renovations When carrying out improvements or repairs, consider rodent prevention in material choices. Metal kick plates at the base of doors provide long-term protection against gnawing. Concrete or metal lintels around openings are preferable to wooden alternatives in areas prone to rodent activity. During kitchen or bathroom refits, ensure gaps around new pipe work are properly sealed before finishing work is completed. It's much easier to install proper rodent-proofing during renovation than to retrofit it later . Loft conversions and extensions create new potential entry points. Ensure builders understand the importance of sealing all penetrations and maintaining the building envelope's integrity. This should be specified in contracts and checked before final payment. HVAC Systems and Ductwork Heating and ventilation systems can provide rodent highways throughout buildings if not properly designed and maintained. Ensure all external vents have appropriate mesh screening. Internal ductwork should be metal rather than flexible plastic where possible, as rodents can gnaw through plastic ducting. Boiler flues and their entry points through external walls must be properly sealed. The gap around a boiler flue provides an ideal entry point for mice if not adequately protected. Use metal collars and appropriate sealant around these penetrations. Regular Inspection Schedules Implement a systematic inspection routine that includes rodent risk assessment. During routine property visits , specifically look for signs of rodent activity: droppings, gnaw marks, greasy rub marks along walls, or unusual pet behaviour (cats and dogs often detect rodents before humans do). External inspections should occur at least twice yearly, ideally in spring and autumn. Check all previously sealed entry points, as sealants can deteriorate over time. Look for new gaps caused by building settlement, weathering, or damage . Tenant Education and Lease Provisions Including Pest Prevention Clauses in Tenancy Agreements Your tenancy agreement should clearly outline responsibilities regarding pest prevention and control. Specify that tenants must maintain reasonable standards of cleanliness, dispose of rubbish properly, and report signs of pests promptly. Include clauses about outdoor areas if applicable. Tenants with gardens should be required to maintain them to reasonable standards, not allowing waste accumulation or excessive vegetation growth against buildings. Clarify who bears responsibility (and cost) for pest control in different scenarios. Typically, landlords are responsible for structural issues that allow pest entry, whilst tenants may be liable if infestations result from poor housekeeping or unreported problems that worsened through neglect. Providing Move-In Guidelines Create an information pack for new tenants that includes pest prevention guidance. Explain proper food storage, waste disposal, and the importance of reporting maintenance issues promptly. Make this practical and non-judgmental; good tenants appreciate clear guidance. Include photographs or diagrams showing where problems commonly occur. Point out specific features of your property that require attention, such as air bricks that mustn't be blocked or areas where food shouldn't be stored. Creating Clear Reporting Procedures Tenants must feel comfortable reporting signs of rodents without fear of blame or increased rent. Establish clear, simple reporting procedures. Provide contact details for reporting non-emergency maintenance issues and explain what constitutes an emergency requiring immediate attention. Respond promptly to pest reports. A single mouse spotted might indicate a small problem that's easily resolved, but it could signal the beginning of a significant infestation. Quick action prevents minor issues becoming major problems. Outlining Responsibilities Clearly Document in writing what the landlord provides (pest-proof bins, maintained building fabric) and what tenants must do (keep the property clean, report problems, not feed wildlife near buildings). This prevents disputes if problems develop. In houses of multiple occupation (HMOs) or multi-unit buildings, clarify how communal area maintenance works and how pest control costs are managed. Transparency prevents misunderstandings and encourages tenant cooperation. Professional Pest Control When to Hire Professionals Some rodent situations require professional intervention. If you discover active rodent presence despite preventive measures, professional pest controllers have access to more effective treatments and monitoring equipment than available to consumers. Signs that professional help is needed include : Discovering multiple rodents or multiple species Finding significant structural damage from gnawing Identifying rodent activity in multiple rooms or units Experiencing recurring infestations despite amateur control efforts Professional pest controllers registered with the British Pest Control Association (BPCA) have appropriate training, insurance, and access to professional-grade rodenticides not available to the public. They can identify entry points you might miss and implement comprehensive treatment programmes. Establishing Preventive Service Contracts For landlords with multiple properties or properties with recurring issues, annual pest control contracts provide good value. These typically include regular inspections, preventive treatments, and discounted response to problems when they arise. Preventive contracts are particularly valuable for HMOs, blocks of flats, or properties near known rodent hotspots such as restaurants, parks with ponds, or properties backing onto railways or canals. The regular professional oversight often identifies and resolves issues before they become serious. Documentation and Record-Keeping Maintain detailed records of all pest control activities. Document inspections, treatments applied, entry points sealed, and follow-up visits. This information proves valuable if problems recur, helps identify patterns, and demonstrates compliance with your legal obligations as a landlord. Photographs of rodent damage , droppings, or entry points should be dated and stored securely. If disputes arise with tenants about responsibility for pest control costs, this documentation provides evidence of the infestation's cause and your remedial actions. Coordinating Treatments in Multi-Unit Properties When treating rodent problems in flats or HMOs, a coordinated approach is essential. Rodents move between units through wall cavities , service ducts, and shared spaces. Treating a single unit whilst ignoring others allows rodents to simply relocate temporarily. Inform all tenants when pest control work occurs in communal areas. Professional treatments often require access to multiple units to install monitoring equipment or seal entry points in shared structures. Tenant cooperation is crucial for successful treatment. Multi-Unit Specific Considerations Shared Walls and Coordinated Prevention In blocks of flats or terraced properties, the building's interconnected nature means one unit's rodent problem quickly becomes everyone's problem. Mice and rats travel freely through wall cavities , roof spaces, and shared service ducts. Prevention requires building-wide approaches. Even if only one unit has poor housekeeping, proper sealing of shared structures , maintained communal areas, and coordinated pest control prevent localised problems spreading. Consider this when acquiring multi-unit properties; the building's overall condition matters more than individual unit states. Common Area Maintenance Communal entrances, stairwells, bin stores, and plant rooms require regular maintenance and cleaning. These shared spaces often harbour the first signs of rodent activity in multi-unit buildings. Ensure cleaning contracts include rodent sign monitoring and reporting . Bin stores in particular require robust construction and regular maintenance . Metal-clad bin stores with self-closing doors and concrete floors provide better rodent resistance than timber structures. The bin store should be positioned away from the building if possible and kept scrupulously clean . Addressing Infestations Before They Spread When rodent activity is confirmed in one unit, immediate action throughout the building prevents spread. This might include : Professional inspection of all units Sealing shared service penetrations between units Installing monitoring stations in communal areas Treating roof voids and other shared spaces Coordinating tenant education about prevention The cost of building-wide preventive action is almost always lower than dealing with established infestations in multiple units. Communicating with All Tenants When pest issues arise in multi-unit properties, communication is crucial but must be handled sensitively . Inform tenants about necessary pest control work without identifying which specific unit has the problem. This prevents stigmatisation whilst ensuring everyone cooperates with treatment. Provide clear instructions about preparation for treatments, such as covering food, removing pets temporarily, or allowing access for inspection. Follow up after treatment to confirm the problem has been resolved and remind tenants about prevention measures. Monitoring and Early Detection Signs of Rodent Activity Early detection allows intervention before infestations become established. Train yourself and any property managers to recognise rodent signs: Droppings  are the most obvious indicator. Mouse droppings are small (3-8mm), dark, and pointed at both ends. Rat droppings are larger (9-14mm), usually tapered at one end, and may be shiny when fresh. Large numbers indicate active infestation. Gnaw marks  appear on wood, plastic, cables, and even soft metals. Fresh gnaw marks appear lighter in colour than surrounding material. Rodents may gnaw even when not creating entry holes, simply to wear down their constantly growing teeth. Greasy rub marks  appear along walls, pipes, and beams where rodents repeatedly travel the same routes. Their fur deposits oils and dirt, creating distinctive dark smears. These marks indicate established pathways and significant activity. Unusual pet behaviour  often provides early warning. Cats and dogs may become fixated on certain areas, pawing at skirting boards or staring at walls. Don't dismiss this behaviour; investigate areas that attract pet attention. Sounds  including scratching, gnawing, or scurrying, particularly at night when rodents are most active. Tenants reporting unexplained noises in walls or ceilings should be taken seriously. Distinctive smell  develops as infestations establish. A persistent musty, stale odour in cupboards or enclosed spaces may indicate rodent presence, particularly mice. Regular Inspection Routines Incorporate rodent sign checking into routine property inspections. Check behind appliances, under sinks, in cupboards, and in storage areas. Look at the property from a rodent's perspective: where would you enter, where would you nest, what would you eat? External inspections should cover the entire building perimeter . Check all previously sealed entry points, looking for signs of renewed gnawing or displacement. Inspect bin stores, outdoor storage areas, and any outbuildings. Look for burrow entrances along building foundations, particularly in softer ground. Loft and basement inspections should occur annually at minimum. These areas often show the first signs of rodent colonisation. Look for disturbed insulation, nesting materials, droppings, or gnawed structural timbers. Tenant Reporting Systems Establish systems that make reporting easy and encourage early notification. Provide multiple contact methods: phone, email, and perhaps a maintenance portal if you use property management software. Respond promptly to all reports, even if just to acknowledge receipt and confirm when you'll investigate . Consider providing tenants with guidance about what to report. Simple checklists or photographs of rodent signs help tenants identify problems early. Make it clear that early reporting is appreciated and won't reflect negatively on them. Technology Options Modern rodent monitoring increasingly uses technology. Electronic monitoring devices can detect rodent activity and send alerts to property managers or pest controllers. These are particularly valuable in large multi-unit buildings or properties with recurring issues . Smart traps provide remote notification when triggered, allowing quick response without daily physical checks. Some systems integrate with property management software, creating automated maintenance requests when activity is detected. Security cameras in communal areas or problem locations can verify rodent activity without disturbing potential nesting sites. Night-vision capable cameras are particularly useful, as rodents are primarily nocturnal. Legal and Safety Considerations Whilst this guide provides general information about legal obligations and safety practices, it should not be considered legal advice, and landlords should consult with qualified legal professionals and, or local authorities for guidance specific to their individual circumstances. As a UK landlord, you have specific legal obligations regarding pest control and property conditions. Under the Landlord and Tenant Act 1985 and subsequent housing legislation, landlords must maintain the structure and exterior of residential properties in good repair. This includes taking reasonable steps to prevent pest infestations through proper maintenance. The Housing Health and Safety Rating System (HHSRS) considers pest infestation a Category 1 hazard in serious cases. Environmental health officers can serve improvement notices requiring landlords to address pest problems and the conditions allowing them. Failure to comply can result in fines or even prohibition orders preventing a property's occupation. Local authority environmental health departments have powers to require action if properties pose health risks through pest infestation. They can serve notices requiring pest control treatments and may carry out work themselves, charging costs back to the landlord if notices are ignored . For HMOs, additional licensing conditions often include specific requirements for pest control, regular inspections, and maintenance standards preventing pest problems. Ensure you understand the specific requirements for your property type and location . Safe Use of Rodenticides and Traps Rodenticides (rat and mouse poisons) are regulated in the UK, with professional-grade products restricted to trained users. If using amateur prod ucts available to consumers, follow instructions precisely. Place bait stations where rodents travel but children, pets, and non-target wildlife cannot access them. Never place loose poison where it might be eaten by pets or wildlife . Use proper bait stations that secure the poison and prevent removal. Position stations against walls where rodents travel, not in open areas. Check stations regularly to monitor consumption and remove dead rodents promptly. Snap traps and other mechanical devices should be positioned carefully to avoid accidental injury to tenants, children, or pets. Professional pest controllers have access to tamper-resistant stations and more effective traps than consumer products. Be aware that poisoned rodents may die in inaccessible locations within walls or under floors, causing odour problems. Trapping, whilst more labour-intensive, allows recovery of dead rodents and prevents this issue. We strongly oppose the use of amateur rodenticide products for rodent control in rental properties From 1st January 2026, new regulations under the Campaign for Responsible Rodenticide Use (CRRU) will require anyone purchasing professional-grade rodenticides to provide proof of competency through CRRU-approved certification completed within the past five years, or older certification combined with active membership in a CRRU-recognised Continuing Professional Development scheme. Preparing for the 2026 CRRU Amendments — what UK property owners need to know. Disclosure Requirements When marketing rental properties, you must not misrepresent their condition. If a property has ongoing pest issues, prospective tenants should be informed. Attempting to conceal active infestations could constitute misrepresentation and leave you liable for costs incurred by tenants discovering the problem. During tenancies, maintain transparency about pest control work. Inform tenants about treatments being applied, any access requirements, and precautions they should take. Provide copies of pest control reports and certificates when requested. Documenting Prevention Efforts Maintain comprehensive records of all pest prevention and control activities. This documentation demonstrates compliance with your legal obligations and provides evidence if disputes arise. Records should include : Dates and details of property inspections Photographs of entry points before and after sealing Invoices for pest control services Reports from pest control professionals Correspondence with tenants about pest issues Details of maintenance work addressing conditions attracting pests This documentation proves valuable during property sales, insurance claims, or legal proceedings. It demonstrates professional management and commitment to property maintenance standards . Creating Your Rodent Prevention Action Plan Effective rodent prevention requires systematic, ongoing effort rather than reactive responses to problems. Develop a comprehensive action plan tailored to your property portfolio's specific needs. Immediate Actions Start with a thorough inspection of all properties. Identify and seal entry points as a priority. This single action provides the greatest impact on preventing future problems. Create a priority list addressing the most serious gaps first, particularly those at ground level where rodent access is easiest. Ensure waste management systems are adequate. Upgrade bins if necessary and verify collection arrangements are working properly. In multi-unit properties, inspect bin stores and make necessary improvements to their structure and cleanliness. Quarterly Maintenance Schedule Establish a quarterly inspection routine covering external perimeters, communal areas, and high-risk internal spaces. Check previously sealed entry points for deterioration or new damage. Verify drainage systems function properly and vegetation hasn't overgrown against buildings. Review tenant compliance with lease terms regarding property maintenance and cleanliness. Address any issues diplomatically but firmly. Good tenant relations encourage reporting of problems and cooperation with prevention measures. Annual Comprehensive Reviews Conduct detailed annual inspections including loft spaces, basements, and all exterior building fabric. Consider professional pest control surveys for properties with recurring issues or high-risk features. Review and update tenant information packs to reflect any new prevention measures or changed procedures. Ensure all documentation remains current and clearly communicates responsibilities. Assess the effectiveness of your prevention programme . If problems persist despite your efforts, consider engaging pest control consultants to identify factors you might have overlooked. Long-Term Investment Plan for systematic improvements addressing underlying property issues attracting rodents. This might include drainage improvements, structural repairs, or upgrading waste facilities. Whilst these investments require capital outlay, they reduce ongoing pest control costs and improve tenant satisfaction . Consider how rodent prevention fits into broader property maintenance strategies. Good general maintenance automatically addresses many factors allowing pest problems. Well-maintained properties with satisfied long-term tenants experience fewer pest issues than properties with high turnover and deferred maintenance. The Value of Proactive Prevention Rodent infestations are among the most preventable problems affecting rental properties. The investment required for effective prevention is minimal compared to the costs of dealing with established infestations: Pest control fees Repair of structural damage Tenant compensation claims Void periods whilst properties are treated, and potential legal action. Beyond financial considerations, rodent prevention contributes to tenant wellbeing and satisfaction. Properties free from pest problems retain tenants longer, attract quality renters , and maintain better reputations. In competitive rental markets, this provides significant advantage . The key principles are straightforward : deny rodents access by maintaining building fabric, remove attractions through proper waste management and cleanliness, detect problems early through regular monitoring, and respond promptly when issues arise . Combined with clear tenant communication and professional support when needed, these measures keep properties rodent-free. R emember that rodent prevention is an ongoing process, not a one-time fix. Seasonal changes, building settlement, and normal wear and tear continuously create new potential entry points. Regular inspections and maintenance, combined with tenant education and professional expertise when needed, protect your property investment for the long term. By implementing the strategies outlined in this guide, you'll reduce rodent problems, lower maintenance costs, improve tenant satisfaction, and meet your legal obligations as a responsible UK landlord . The effort invested in prevention pays dividends in property value, tenant retention, and peace of mind . FAQs: Preventing Rodents in Rental Properties What are the most common rodents in UK rental properties? The three most common are house mice, brown rats (Norway rats), and occasionally grey squirrels in lofts. How can landlords prevent rodents entering properties? Seal gaps around pipes, air bricks, doors, and foundations with rodent-proof materials. Use mesh, brush strips, and ensure proper waste and vegetation management. Are landlords legally responsible for rodent infestations? Yes, under the Landlord and Tenant Act 1985 and HHSRS; landlords must keep properties in good repair and safe from pests. Local authorities can take enforcement action. What are the signs of a rodent problem? Droppings, gnaw marks, greasy rub marks, musty odours, unusual pet behaviour, and noises in walls or ceilings. Should landlords use professional pest control? Yes, for repeated infestations, serious structural damage, or multiple units affected. Professional services are recommended, especially with new CRRU regulations from Jan 2026 What records should landlords keep on pest control? Keep inspection dates, photos, reports, invoices, and correspondence with tenants to prove compliance and support potential legal or insurance cases. What are the landlord's primary responsibilities for rodent prevention? Landlords are responsible for ensuring the property is pest-free at the start of a tenancy and maintaining the building's structural integrity to prevent access. We support landlords in Herefordshire and Worcestershire with ongoing rodent management If you're a landlord in Herefordshire or Worcestershire and need professional help with rodent control services , prevention or active infestations, our local support team covers: Hereford , Worcester , Malvern , Leominster , Bromyard , Ledbury , Ross-on-Wye , Kidderminster , and surrounding areas for commercial pest control services . Rodent Risks in Herefordshire & Worcestershire: What Local Landlords Should Know Herefordshire-Specific Risks Large rural landscapes and farmland lead to higher rat activity , especially near outbuildings. Period properties around Hereford, Ledbury, Leominster, Ross-on-Wye  often have older brickwork and air bricks rodents exploit. Proximity to rivers (Wye, Lugg, Arrow) increases rodent pressure in winter months. Case Study – Rural Herefordshire: A barn conversion near Ledbury had seasonal mouse problems due to gaps in original timber and stonework. Installing mesh, sealing voids, and relocating bird feeders solved the issue. Worcestershire-Specific Risks Urban areas like Worcester, Malvern, Droitwich, Kidderminster  experience drainage-related rat problems. Victorian/Edwardian terraces in Worcester often have multiple hidden cavity connections between properties. Areas near the Severn Valley and canal network create seasonal spikes in rat activity. Case Study – Worcester: A landlord in an Edwardian terrace near St John’s experienced repeated rat ingress via shared drainage. After a CCTV drain inspection and sealing redundant pipework, the problem stopped permanently. Understanding these local patterns helps landlords in Herefordshire and Worcestershire take more targeted preventive measures throughout the year. Serving landlords across Herefordshire & Worcestershire We provide inspections, sealing work, treatment plans, and ongoing maintenance tailored to the region’s unique building types and environmental conditions. Need professional help keeping rodents out of your rental? Professional Pest Control Consultancy Services If you're managing multiple rental properties or facing complex rodent challenges that require expert intervention, our specialist pest control consultancy offers comprehensive support for landlords and property managers. We provide independent inspections, tailored pest management strategies, annual reviews, and professional training for property management teams. Our consultancy goes beyond basic pest control—we deliver strategic solutions that address root causes, ensure regulatory compliance, and create long-term prevention programmes specifically designed for the rental sector. With extensive experience working with housing associations, property portfolios, and commercial landlords, we understand the unique challenges you face and provide discreet, effective solutions that protect your investment whilst maintaining excellent tenant relations. Contact us today to discuss how our consultancy services can help you achieve and maintain pest-free properties across your entire portfolio. Call us on 01981 540088 , for free help, support or guidance use the pest assist on the right hand side of your screen.

  • Proof the Rats in the Roof!

    At PGM & Son we regularly blog about rodent control and we also blog about the importance of preventative pest control . You might also hear us refer to ‘proofing’ which is the word we use when we carry out works to assist with prevention of pests. This week we thought we’d give you an insight into why we champion education and preventative measures in rodent control. We’ve had one of the coldest winters for many years and this is one of reasons we’ve seen a rise in the rat population. They’ve been inviting themselves into people’s homes and businesses to keep warm, find food and harbourage. Rodents are building up a tolerance to pesticides and it isn’t ethical to regularly use poisons anyway. At PGM Pest Control we always use chemicals as a last resort. In many cases, we can offer advice and solutions that avoid the need for toxic chemicals to be used in homes and businesses but it’s important to identify and deal with the problem early on. And, if you need any convincing about why we strongly urge people to contact us as soon as they became aware of a problem, the photos below should help. By the time we arrived, rodents had firmly established themselves in the property and the whole loft had to be cleared – all insulation had to be removed and destroyed to ensure no contamination risk remained. As you might imagine, this can end up being a very costly exercise. Working at height and in confined spaces is a two man job due to health and safety regulations, disposal of insulation incurs an additional cost due to the sheer volume of material removed from loft spaces and there’s the cost of replacing the insulation too. Sometimes we get called out because a pest problem has persisted despite the diligence of the person in appointing other pest control services. Unfortunately, not all pest control firms share our views on use of chemicals and we often see cases where although the problem has been treated, it hasn’t been eradicated because the root causes haven’t been addressed. Ask your pest controller questions about their services and make sure you check they are fully qualified and members of an approved trade body. Our message of the day : There’s no shame in having pests in your property ; there’s many factors at play when a pest infestation strikes and it doesn’t necessarily mean you’ve done anything to attract or retain pests. PGM Pest Control offer a discreet and confidential service across Herefordshire and Worcestershire – we’ve seen it all so don’t be afraid to call! Email us at contact@pgmpestcontrol.co.uk or call us on 01981 540088 or use or contact us page on the website for a free no-obligation quote.

  • Rats are the Number One Worry for Householder’s Fear of Pests

    There are two species of rat in Britain, Rattus Norvegicus which is commonly known as the Brown Rat or Common Rat. The Rattus Rattus, referred to as the Black Rat or Ship Rat is now rarely found in the UK. Why Control Rats? Rats carry many nasty diseases which they can spread to humans, normally through their urine, including; Leptospirosis or Weil's disease, Salmonella, Listeria, Toxoplasma gondii and Hantavirus. Rats can inflict an enormous amount of structural damage. They can cause severe fires by gnawing away the insulation around electrical cables, floods by puncturing pipes and even death by chewing through gas pipes. The insurance sector has estimated that rodent damage to wiring is responsible for 25% of all electrical fires in buildings. Rats can ruin an organisation's reputation. If clients and customers spot evidence of rodent infestation in the premises you manage, they are unlikely to want to do business with you. Property owners have a legal obligation under the Prevention of Damage by Pests Act 1949 to keep premises rodent free, or, if rodents pose a threat to health or property, to report infestations to the local authority. Sign of Rats – Things to Watch Out For The presence of rats in or around your home can be determined by a number of signs: Rats live in close association with people. In urban or suburban areas they live in and around residences, in cellars, warehouses, stores and in sewers. On farms they may inhabit barns, granaries, livestock buildings, silos, and kennels. They may burrow to make nests under buildings and other structures, beneath concrete slabs, along stream banks, around ponds, in garbage dumps, and at other locations where suitable food, water, and shelter are present. Although they can climb, rats tend to inhabit the lower floors of buildings. How to Prevent Rats Invading Your Property Rats will eat nearly any type of food. When given a choice, they select a nutritionally balanced diet, choosing fresh, wholesome items over stale or contaminated foods. They prefer cereal grains, meats and fish, nuts, and some types of fruit. Food items in household garbage offer a fairly balanced diet and also satisfy their moisture needs. Eliminate any harbourage points such as sealing gaps around pipes and under sheds; rats only need a gap of 15mm to gain entry. Remove potential nesting sites by keeping yards and gardens clean and tidy, by cutting back overgrown areas and clearing any piles of wood/debris. Ensure that drain inspection covers are in a good state of repair. Cover any household waste where rats can get access to it, close dustbin lids and cover compost heaps. If you feed garden birds, do not do this to excess and use a bird table or feeder basket if possible. Does Your House Insurance Cover Rat Infestations or Rodent Damage? Let PGM & Son protect your Herefordshire home or business from Rodents If you think your home or business is being affected by a rat infestation, then we can help. The process typically consists of four stages: We inspect your facility and identify the rodent problem We diagnose the factors that are causing and contributing to the rodent problem We consult with you to determine the most effective approach to a rodent-free environment We treat the existing rodent problem and prevent future infestations using the right combination of rodent control methods for your business or home Our rat control services for residential and commercial rat control programs typically includes these key components: Sanitation – Eliminating potential rodent food and shelter sources to limit infestations Exclusion – Covering vents, securing gaps around loose pipes, treating wall voids, adding metal kick plates to doors Prevention or Elimination – Placing rodent devices, such as catch traps or bait stations Preventing rats from entering your premises is crucial for a healthy working and living environment. Because rats can be prolific disease carriers, control is essential to your Herefordshire business operations, as well as the health of your loved ones, customers and your employees.

  • Rats on Allotments

    We report regularly on the importance of preventative pest control. Recently, we brought you a story of rat misery in loft spaces and this week we want to highlight the increasing problems of rats on allotments together with the increasing issues arising from people keeping chickens. Check out the video of these rats enjoying the spoils at an allotment. Their brazenness in broad daylight will shock many of you but this isn’t new. And, with increasing numbers of people turning to self-sufficiency and keeping chickens, the problem is growing. Rats on an allotment that has chickens Top Tips for a Rat Free Environment If you're an allotment holder, grow your own fruit and veg at home or keep chickens, it’s worth having a read of this blog, check out the video above and read our top tips for a rat free environment below. Removal of Harbourage (places to live / shelter) Remove all debris, rubbish, old equipment from the plot. Minimise the amount of materials you keep on plot (e.g. timber). Ensure that any structure is housed on hard standing (e.g. concrete; paving slabs) to prevent rodents from burrowing in underneath. For example, shed/s, storage units, greenhouses etc. Removal of Food Sources We recognise that this is a tall order on an allotment particularly! However, there are some steps you can take, including: Not leaving household waste on site, including in compost bins. Harvesting fruit and vegetables promptly. Don’t leave discarded fruit and vegetables around. Turn the contents of your compost bin/s regularly. Keep any food / compost securely (e.g. use bins with solid sides and lids; add a wire mesh lining in the base etc.). Do not feed birds or other animals at your plot. If you have chickens, clear up any left-over food as soon as possible. Store seeds, bulbs, chicken feed etc. in rodent-proof containers. Ensure Good Housekeeping Keep your plot tidy – encourage neighbouring properties to do the same. Visit regularly, make your presence known (e.g. kicking compost bins). Inspect the plot regularly. Thoroughly wash (and peel, as appropriate) the fruit and vegetables you harvest and destroy all vegetables with signs of rodent damage. Note that rats carry risk of disease including Weil’s, Salmonella and Leptospirosis and they urinate everywhere). If you discover you have a rat infestation, make sure you wear disposable gloves when dealing with the problem and harvesting your vegetables. Keep your shed/s / chicken runs / storage unit/s / greenhouse/s etc. secure and in good order; check regularly for signs of rats living underneath. If you are an allotment-holder and find you have a problem, inform your local authority as soon as possible. In Herefordshire, you can find more information at: http://www.herefordcitycouncil.gov.uk/your-city/council-services/allotments/ Our message of the day to all allotment holders Killing rodents can only provide short term control of populations. Sustainable control can only be achieved by reducing the rodent carrying capacity of the environment. The best way to deal with rodent infestations is not to have them in the first place And remember, it’s a criminal offence to cause unnecessary harm to any animal. You could be fined or imprisoned if you kill non-target species when putting down poison or traps. You should always seek professional pest control advice .

  • Rodenticide Resistant Rats!

    The 3 R's! You may have been fooled into thinking we were going to blog about reading, writing and arithmetic this week (two of which don’t begin with an R; some may question the accuracy of the statement and point to the decline in these basic skills as a result!). No, we’re talking about the hot debate of the moment in pest control. Rodenticide Resistant Rats! A recent study carried out by the University of Reading has identified new hotspots of rats that are resistant to anticoagulant rodenticides. A statement from the Campaign for Responsible Rodenticide Use (CRRU), who commissioned the study said: "In East Anglia and West Yorkshire, it identifies for the first time the L120Q gene, responsible for the most severe form of resistance. This gene renders first generation anticoagulant rodenticides and two of the second-generation groups ineffective. It is widespread across the whole of central southern England and also found increasingly outside that area." They continue: "Another serious concern is that three different types of resistant rats are now found in West Yorkshire and on the Anglo-Welsh border. Also, a worry is the almost complete lack of data from central England." The British Pest Control Association (BPCA) commented that: "The study highlights the fact that resistance is growing in rat species across a swathe of the country. "It also reports that rats without the genetic mutation are being killed off by poison, so the resistant species are taking their place, leaving a growing population of resistant pure-breds. "With their numbers expanding there could be a significant risk to public health if their population is left unchecked, in both urban and rural environments." Many pest controllers consider that the most likely cause of the spread of these resistant rats has been accelerated by the application of rodenticides, by amateurs such as home and business owners doing it themselves or employing unqualified individuals to try to resolve the problem. It’s important that individuals and businesses do not attempt to solve problems by treating rodent infestations themselves. A qualified, professional exterminator will be able to purchase and apply the appropriate products to tackle resistance issues. Professional pest controllers, like PGM & SON Pest Control Herefordshire , also have a greater understanding of the behavioural traits and gestation periods of rodents so can advise better on preventative measures instead of focussing solely on extermination which is rarely a long-term solution. With Britain in for a lengthy cold snap and forecasters predicting more freezing conditions to come, the rat season is firmly upon us. Pest controllers report a significant increase in call-outs for rats and mice during January, February and March as rats look for warm buildings to set up home – signalling we’ve entered the peak season for rodent infestations. And, with icy blasts from Eastern Europe, Russia and the US coming in, the situation is expected to be even worse this winter. As temperatures plummet, house-holders must be vigilant in spotting the signs of rodents’ arrival and to take steps to try and stop rats and mice setting up home in their property. There are thought to be around 10 million rats in the UK, which is why people often say you’re never far away from one! What to look out for:- Greasy marks on skirting boards and walls Droppings and urine (which carries a very strong, distinctive smell) Gnaw marks, chewed surfaces Possible entry points, for example, gaps in brick work, pipes and cables which extend to outside your property Pieces of cardboard and soft materials which they may be using to build nests Scratching noises Rat holes and burrows Rat nests Footprints / tracks Common places for rodents to nest are: lofts and attics, kitchens, laundries, behind kitchen appliances particularly where pipes and cables extend outside the property. Health Risks from Rats Rodents pose a serious health risk to humans and so it’s vital that people are aware of the risks. Rats carry nasty diseases which can spread to humans such as Leptospirosis or Weil's disease, Salmonella, Listeria, Toxoplasma gondii and Hantavirus. The HSS report around 40 cases of Weil’s disease every year. Two types of rat tapeworm spread to humans though eggs found in rat faeces. If you think you have rats, or mice, don’t panic. Call PGM & SON Pest Control Herefordshire on 01981 540088 today for advice and solutions. We cover Herefordshire and Worcestershire for our rodent control services, so give us a call, or drop us an email to: contact@pgmpestcontrol.co.uk Don’t let a rodent problem get worse – rats and mice breed rapidly so what may start as a small problem can quickly escalate – call in the professionals today to sort out a rodent infestation.

  • HAVING A PROBLEM WITH RATS? WE’VE GOT IT COVERED!

    Summer is definitely over and we’re well into Autumn. The 27th October looms - the clocks go back plunging the mornings and evenings into darkness again. The weather is already turning, with the winds whipping up and the rain settling in. We’ve even seen a few chilly mornings and that can only mean the start of the curtain drawing and turning up the heating. It also means it’s time for our rodent friends to start looking for warm sheltered places, so Herefordshire residents and business owners are advised to be vigilant in spotting the signs of rodents and to take proactive steps to reduce access to their properties to rodents. Did you know there are thought to be around 10 million rats in the UK? That’s why people often say you’re never far away from one! Signs You Have a Rat Problem Noises – listen out for scratching, scrabbling and crawling often in attics, lofts, behind kitchen appliances, laundries, kitchens and cellars Droppings – watch out for spindle shaped, blunt droppings around 1½-2cm long for the brown rat and pointed and around 1½ cm long for the black rat Greasy marks – you may see these on skirting boards and walls Urine - rat urine carries a very strong, distinctive smell Gnaw marks – you may also see chewed surfaces. Rats can chew through even strong materials Possible entry points - for example, gaps in brick work, pipes and cables which extend to outside your property Pieces of cardboard and soft materials - they may be using these to build nests Rat holes and burrows Nests Footprints / tracks Common places for rodents to nest are lofts and attics, kitchens, laundries, behind kitchen appliances particularly where pipes and cables extend outside the property. Rodent Health Risks Rodents can pose a serious health risk to humans. Business owners, particularly those operating in the food and hospitality sector are strongly advised to consider a regular pest management program to ensure that they mitigate the risk of rodents spreading infection to customers / the general public. Rats carry diseases such as Leptospirosis or Weil's disease, Salmonella, Listeria, Toxoplasma gondii and Hantavirus which can be passed onto humans. The HSS report around 40 cases of Weil’s disease every year. Two types of rat tapeworm spread to humans though eggs found in rat faeces. Don’t let a rodent problem get worse – rats breed rapidly, becoming sexually mature in around 3 months. Females may produce 3 to 12 litters of between 6 and 8 young in a year so what may start as a small problem can quickly escalate – call in the professionals today to sort out a rodent infestation. If you suspect you have a problem with rats , don’t panic. Contact PGM & Son Pest Control on 01981 540088 today for help, support and solutions. Use our live chat facility. Drop us an email to: contact@pgmpestcontrol.co.uk

  • Do you need Rats or Mice Exterminated in Herefordshire?

    As the dark nights draw in and the temperature started to decline, we’re turning our attention to rodents. Yes, this week we’re looking at rats and mice. At this time of the year, we see a rapid increase in Rat and Mice call outs as Rodents like the warm just like us humans. Herefordshire residents should take the time now to pest proof their homes and businesses from Rats and Mice (and other pests for that matter) this Winter. Rats and Mice are adaptable, highly mobile and breed rapidly, this combination can make rodent control a difficult task for the untrained individual. For any Rodent infestation, we would always recommend contacting a professional pest control company. We are trained in Rodent control and will have access to a range of professional use rodenticides which are not available to the public. Why Pest Proofing is Essential Cost effective means of pest control Reduces the risk to non-target species & protects our wildlife Reduced impact on the Environment from use of chemicals keeping our planet clean Easier to identify and treat a pest problem before it becomes a significant infestation as pest infestations can quickly become established. RATS - What you should be looking out for NOISES – Scratching and crawling and gnawing MESS – Dropping which are spindle shaped and blunt around 1-2 cm long SMELLS - Rats have a strong, distinctive, musty and unpleasant urine odour EVIDENCE – Burrows, runways, scratch marks and nests are signs of rats as are rats themselves! MICE – What you should be looking out for NOISES – Scratching and gnawing MESS – Droppings which are thin and spindle shaped Around ½1-2 cm long EVIDENCE – Nests, gnaw marks, dark grey smears left by oily fur SIGHT - Mice breed rapidly so once you’ve seen one mouse you can be sure you’ll have a large family of them very soon if you don’t deal with the problem. If you’ve been hearing scratching or gnawing or other noises that go bump in the night in your kitchen, loft or attic, cellar or anywhere else don’t panic. Call in the professionals. At PGM & Son Pest Control Hereford we can identify your unwanted pests and offer solutions to your problem.

  • RATS - A CASE STUDY – Prevention or Cure?

    Pest control isn’t all about eradication. This week we look at why pest prevention is better than cure when you find you need to get rid of rats. RATS - A CASE STUDY The Problem A concerned neighbour contacted a local pest control company as they had seen a rat at the bottom of their garden. They suspected that it was coming from the neighbouring property. The pest controller advised the resident to speak to the neighbour to see whether access to their property could be gained to assess the problem. The neighbour agreed to the pest control company visiting and when they did, they assessed that the infestation was so significant that the only solution was to eradicate using toxic bait. The neighbour had a major rat problem. Rats could be seen running through the property and garden in plain daylight. The Cause The neighbour liked to feed the wild birds and had numerous bird feeders in their garden. The neighbour didn’t realise that this was attracting the rats as it was an easily available food source for them. The neighbour had a lovely, well-tended garden, but there was a strip at the foot of the garden that was completely overgrown. The neighbour had not appreciated that this provided an ideal harbourage for the rats. There was a broken drain cover outside the neighbour’s house and the fence toward the bottom of the garden was in a poor state of repair. The neighbour had meant to get around to fixing these problems and didn’t know that putting off these jobs would provide ideal access points for rats. The neighbour had also put off reporting the rat problem because they were embarrassed about it. This had given the rats time to breed rapidly. The Effect Rats can carry some nasty diseases such as Salmonella and Leptospirosis (more commonly known as Weil’s disease). Rats can spread these diseases to humans through their urine or when rats come into contact with food preparation areas. The rats being in the house was therefore a real and present public health issue. In addition to this, the rats had gnawed through some electrical wiring which was a fire risk. As the problem hadn’t been reported when first discovered there was now a significant infestation which required use of rodenticides. Earlier intervention may have avoided this which would have reduced the impact on the environment, non-target species and resistance to rodenticide. Apart from the fact that the neighbour was too embarrassed to report the problem initially, it was also keeping them awake at night as the rats were making a noise scuttling through the attic at night. This was having a real impact on the person’s wellbeing. Because the rats had, had a chance to thrive they were now significant in number. This wasn’t only causing a problem at this property, but they were also moving onto the neighbouring property. They were now also becoming a public nuisance. And, because the problem had been allowed to escalate the overall costs in resolving the problem had similarly escalated. Both residents would now have to foot a bill to treat the problem and there were associated costs such fixing the wiring that the rats had damaged. This meant there was now an increased cost implication. The Solution Fortunately, the neighbour had done their homework and called in a local, professional pest controller who was able to diagnose the problem and solution quickly due to their professional training and qualifications. The pest controller was also a BPCA Member meaning the customers could be confident in their ability to treat the rat infestation due to their BPCA seal of approval. As a fully qualified pest controller, the firm had access to solutions not available to the public which enabled them to treat the problem quickly and safely and in line with the Campaign for Responsible Rodenticide Use (CRRU) Code of Practice. Once the pest controller had the rat infestation under control, they made some recommendations that would help prevent a rat problem in the future, which included: Clearing the overgrown part of the garden to remove the harbourage at the bottom of the garden Fixing the drain cover and fence to prevent access in future Avoiding feeding the birds in future or to use feeder baskets and to clean up any cast-off seed so as to remove a readily available food source Carrying out essential maintenance works to the properties and gardens regularly which would have the benefit of pest proofing against rats and other pests The customers took the pest controllers advice and we are pleased to report that both properties remain rat free. The key message is that prevention is better than cure. If you're dealing with rats or rodents in Herefordshire or Worcestershire , get in touch with PGM & Son Pest Control. As experts in rat and rodent control , we’re here to help. Call us today at 01981 540088 or 07964 370480 for a free, no-obligation consultation. If you prefer, you can email us at contact@pgmpestcontrol.co.uk or use the live chat facility.

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