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Pest-Related Diseases Report Spurs PGM & SON Pest Control to Advocate for Enhanced Collaboration Between Pest Professionals and Public Health Bodies. In response to the recent update from the BPCA, we at PGM & SON Pest Control, an award-winning company in Herefordshire, find ourselves echoing the call for closer links between pest professionals and public health bodies. The urgency of this collaboration has been underscored by the UK Health Security Agency's report on animal-associated infections. Having meticulously assessed the impact of pest management on Lyme disease and leptospirosis in England during Q3 2023, we stress the critical importance of public health agencies recognising and valuing the indispensable role played by pest professionals. Our commitment to excellence in pest control aligns with the broader goal of safeguarding public health, and we believe that a harmonious partnership between our industry and public health authorities is essential for addressing the challenges highlighted in the report. As an award-winning pest control company in Herefordshire, PGM & SON remains dedicated to staying at the forefront of pest management practices. We welcome the opportunity to contribute our expertise and collaborate seamlessly with public health agencies to enhance preventive measures, promote awareness, and protect our communities from the risks associated with pest-related diseases. In the face of these findings, we stand ready to work hand in hand with public health bodies, emphasising the shared responsibility we carry in ensuring the well-being of our local population. Together, let us build a resilient and initiative-taking defence against the threats posed by pest-related diseases, forging a path towards a healthier and safer future for all. The British Pest Control Association (BPCA) has issued a compelling call for strengthened collaboration between pest professionals and public health bodies, prompted by the UK Health Security Agency's report on animal-associated infections in England (December 2023). PGM & SON Pest Control Advocates Collaborative Action for Public Health in the Wake of BPCA's Zoonotic Diseases Report BPCA's thorough assessment of the impact of pest management on Lyme disease and leptospirosis during Q3 2023 highlights a pressing need for public health agencies to acknowledge and appreciate the indispensable work carried out by pest professionals. The urgency of this collaboration is underscored by the potentially life-threatening nature of zoonotic diseases, which are transmitted from animals to humans, often through direct contact. BPCA urges public health agencies to value and incorporate the expertise of pest management professionals in their initiatives. Pests such as rats, mice, birds, and ticks have been identified as carriers of these zoonotic diseases in the UK. The BPCA's findings shed light on the critical role that pest management plays in mitigating the risks associated with these diseases, emphasising the need for a united front in addressing these challenges. As an award-winning company in Herefordshire, PGM & SON Pest Control recognises the gravity of the situation and shares the BPCA's commitment to fostering a closer alliance between our industry and public health bodies. We understand the significant impact that pests can have on public health, and we are dedicated to contributing our expertise to the collaborative efforts aimed at prevention and control. In the face of these findings, it is imperative that public health agencies recognise the essential work carried out by pest professionals in safeguarding communities from the threats posed by zoonotic diseases. PGM & SON Pest Control stands ready to actively participate in this collaborative endeavour, reinforcing our shared responsibility for the well-being of the local population. Together, let us forge a robust alliance, combining our strengths to create a comprehensive strategy that not only addresses the immediate concerns highlighted by the BPCA but also lays the groundwork for a resilient and proactive approach to pest-related public health challenges in the future. Inspect. Detect. Protect. The Right People, The Right Solutions. A family run business, proud to say that we put our customers first. © PGM & SON LTD. 2024 | All rights reserved T: 01981 540088 | M: 07964 370480 contact@pgmpestcontrol.co.uk

Key Takeaways: January: Pests to Look Out for This Month Rodents Silverfish Moths Spiders Cluster Flies Woodlice Bird Mites A Guide to Common Intruders in the UK As winter blankets the United Kingdom, the chilly temperatures may give us a temporary break from many pests. However, January brings its own set of challenges as certain creatures adapt to the cold and seek refuge indoors. Let's explore the pests you're likely to encounter in the UK during this month. Rodents: Winter prompts rodents like mice and rats to find warmth indoors. They can squeeze through small openings, so it's crucial to seal any gaps in walls or around windows. Maintaining cleanliness in your home can help prevent these unwelcome guests. < Rodent information > Silverfish: Often found in damp and dark areas, silverfish become more active in the winter. Ensure proper ventilation in your home, fix leaks promptly, and use dehumidifiers to reduce moisture levels, making your space less appealing to these pests. < Silverfish Information > Moths: Winter woolens stored away in lofts or closets can become a breeding ground for clothes moths. Regularly inspect and clean storage areas, and consider using moth repellents or cedar blocks to protect your clothing. < Moth Information > Spiders: While most spiders are harmless, they can become more noticeable in the winter as they seek warmth indoors. Keep your home dust and clutter-free, seal entry points to discourage these eight-legged visitors. Cluster Flies: Cluster flies are known for seeking shelter in homes during colder months. They often gather in large groups, especially in lofts and wall voids. To prevent infestations, seal entry points and consider professional pest control if the situation escalates. < Cluster Fly Information > Woodlice: These tiny, crustacean-like pests thrive in damp environments. Ensure proper ventilation, fix any leaks, and keep the humidity in check to make your home less appealing to woodlice. < Woodlice Information > Bird Mites: For those with bird nests nearby, bird mites can become an issue as they search for a new host. If you notice an infestation, it's crucial to address the bird nest problem and seek professional pest control assistance for mite removal. < Bird Mite Information > Remember, prevention is key when it comes to managing pests. Regular maintenance, cleanliness, and addressing potential entry points will go a long way in keeping your home pest-free during the winter months in the UK. If a pest issue persists, consulting with a professional pest control service can provide effective solutions tailored to your specific situation. Stay vigilant, and enjoy a pest-free start to the new year! We'll be writing a UK Pest Control Calendar soon so it will be easy for you to see what pests to spot month on month. Looking for a reliable solution to tackle pest challenges in Hereford and Worcester? Our award-winning pest control services are designed to keep your home or business pest-free throughout the year. With a team of experienced professionals, cutting-edge technology, and a commitment to customer satisfaction, we take pride in delivering effective and environmentally friendly pest management solutions. Don't just take our word for it, read what our customers are saying about us in our reviews. Don't let pests disrupt your peace of mind – contact us today for a personalised assessment and experience the difference with our friendly pest control services. Trust the experts to safeguard your space, so you can enjoy a pest-free environment in every season. Your satisfaction is our priority, and our award-winning team is ready to assist you. Reach out now for a pest-free future!

As the year draws to a close, we want to express our heartfelt gratitude for choosing PGM & SON as your trusted pest control partner in maintaining a pest-free environment throughout 2023. Your continued confidence in our services has been the driving force behind our dedication to excellence. Your satisfaction is our priority, and we are committed to providing you with continued award winning pest control solutions in the coming year. Your feedback and loyalty are the cornerstones of our success, and we are excited about the opportunity to continue serving you in 2024. With the holiday season upon us, we want to extend warm wishes to you and your loved ones. May your Christmas be filled with joy, laughter, and the company of those dear to you. PGM & SON Christmas Office Opening Times 24th December - Open as usual 25th December- Closed 26th December- Closed 27th - 31st December - Open as usual 1st January - Closed 2nd January - Open as usual Rest assured, our dedicated team will be available during these hours to address any pest control needs you may have during the festive season. If you have an urgent pest control situation outside of these hours then call our emergency services number on 07964 370480 which is open 24 hours a day throughout the festive season. Once again, thank you for choosing PGM & SON Pest Control. Your trust is highly valued, and we look forward to serving you with our commitment in the coming year. Wishing you a Merry Christmas and a pest-free New Year!

Key takeaways Choose a licensed and experienced loft clearance service provider who specialises in pest infestation clean-up and removal. It is important to contact a professional pest control service provider to assess and treat the infestation. Loft clearance services alone will not prevent future infestations. If you have had a rodent infestation, it is important to seal up all entry points to prevent further infestations. Loft clearance services may require the use of protective gear such as gloves, masks, and goggles to protect against exposure to hazardous materials and waste products. It is important to follow the advice of the loft clearance service provider and take necessary precautions to ensure your safety. Loft Clearance Services Following a Pest Infestation Loft clearance services following a pest infestation refer to the process of removing any debris, waste, and contaminated materials from the loft or attic area of a building after a pest infestation. Pest infestations, such as rodents or insects, can cause significant damage to the insulation, wiring, and other materials in the loft. The waste products produced by the pests, such as urine, faeces, and shed skin, can also contaminate the area and create unpleasant odors. Loft clearance services involve removing all contaminated materials, including insulation, wiring, and any other items that may have been damaged by the pests or contaminated by their waste products. The space is then thoroughly cleaned and disinfected to eliminate any remaining traces of pests and their waste products. It is important to have a professional loft clearance service carried out after a pest infestation to ensure that all contaminated materials are removed safely and effectively, and to prevent any further damage to the building. This can also help to prevent the re-infestation of pests in the future. The importance of loft clearance services following a pest infestation PGM & SON are specialists in the removal of contaminated loft insulation, pipe lagging, pest corpses and pest faeces such as rat and mouse droppings and bird guano, including disinfection, cleaning and the laying of new insulation and pipe lagging. Our trained technicians are experienced professionals in dealing with rat infestations, eliminating the cause and cleaning and decontaminating loft spaces, council properties, cellars, outbuildings and commercial sites. Many of the lofts we visit have poor insulation and most are not worth trying to save, so we believe taking everything out, cleaning up the mess, spraying to remove dangerous germs and diseases, then re-insulating to government recommendations is the best policy. When pests such as rats, mice, squirrels and birds take up residence in a loft widespread damage is caused to pipe lagging and loft insulation. Diseases such as Psittacosis, Salmonella, from bird pests - such as pigeons - are passed to humans from contact or inhalation and leptospirosis from contact with rat urine. Contaminated Loft Insulation Removal, Disposal and Disinfection and laying of new Insulation If you have items that have been infested by rats, mice, cockroaches or bed bugs, then we are able to safely remove these items and dispose of them in the correct manner. We are also able to remove items that have become contaminated with pigeon mess known as pigeon guano.  We can then provide a full clean of the area if required. We carry out a disinfection with biocide to eradicate all harmful pathogens, bacteria that cause disease. Clean and clear loft of all contaminated loft insulation, damaged pipe lagging and pest faeces and droppings. Lay new loft insulation and renew pipe lagging. Finally, consider investing in preventative measures such as regular pest control inspections and maintaining a clean and clutter-free living environment to prevent future pest infestations. Don't delay, check your loft today! For more information on our loft clearance services, as well as frequently asked questions click here. a family run business Your Satisfaction Is Our Priority Contact PGM & SON Pest Control Solutions today for your free non-obligation quotation on loft clearance, we serve Herefordshire and Worcestershire. Call us now for a personal, discreet and professional award winning service on 01981 540088 or email us contact@pgmpestcontrol.co.uk Need help and advice about a pest problem? Get in touch today! We’re here for you anytime! #MakePestControlGreenAgain

Key Takeaways Spotting Rodent Red Flags Sealing Entry Points Early Intervention Strategies Our Proven Pest Control Solutions Spotting Rodent Red Flags As the temperature drops rodents seek warmth and shelter, making our homes attractive targets. Stay vigilant for these rodent red flags: 1. Unusual Noises: If you hear scratching or scurrying sounds within walls or ceilings, it could be a sign of unwelcome furry guests. 2. Droppings: Keep an eye out for small, pellet-like droppings in hidden corners or near food sources. Different pests leave distinct droppings, so identifying them is crucial. 3. Gnaw Marks: Rodents have a constant need to gnaw to keep their teeth in check. Check for gnaw marks on wires, wood, or other materials around your home. 4. Nests or Nesting Materials: Discovering shredded paper, fabric, or other nesting materials in secluded areas indicates rodent activity. Being proactive in identifying these signs can help you address rodent issues early, preventing a full-blown infestation. If you notice any of these red flags, it’s time to take action to rodent-proof your home. Sealing Entry Points Rodents are adept at squeezing through tiny openings, so sealing entry points is key to keeping them out. Focus on these areas: 1. Gaps Around Doors and Windows: Check for any openings where doors and windows meet frames. Weatherstripping and door sweeps can help eliminate these entry points. 2. Vents and Chimneys: Install mesh screens over vents and chimney openings to prevent rodents from gaining access. 3. Gaps in Walls: Inspect the exterior of your home for cracks or gaps. Seal them with caulk or another appropriate material to deny rodents easy entry. 4. Utility Openings: Secure openings around utility lines and pipes. Use steel wool or caulk to fill gaps, ensuring rodents can’t slip through. By diligently sealing these potential entry points, you create a formidable barrier against rodents seeking shelter from the winter chill. This proactive measure significantly reduces the risk of infestations in your home. Early Intervention Strategies Swift action is crucial when dealing with rodents. Employ these early intervention strategies to nip potential infestations in the bud: 1. Regular Inspections: Conduct routine inspections, especially in vulnerable areas like the kitchen, loft, and basement. Early detection allows for prompt intervention. 2. Maintain Cleanliness: Rodents are attracted to food sources. Keep kitchen surfaces clean, store food in sealed containers, and promptly clean up spills to minimise attractions. 3. Outdoor Debris Removal: Trim vegetation and remove debris near your home, as these can provide hiding spots and pathways for rodents. Implementing these early intervention strategies ensures that you stay one step ahead, maintaining a pest-free home during the winter months. Our Proven Pest Control Solutions When it comes to safeguarding your home from rodents, our expert pest prevention solutions deliver reliable results. Here’s what sets us apart: 1. Tailored Treatment Plans: We understand that each home is unique. Our pest control experts assess your property to create a customised treatment plan, addressing specific vulnerabilities and potential risk areas. 2. Humane and Effective Methods: Our approach emphasises humane methods that prioritise both the well-being of your family and the environment. We combine these ethical practices with highly effective pest control measures to ensure a thorough solution. 3. Ongoing Prevention: Beyond addressing immediate concerns, we focus on long-term prevention. Our experts provide guidance on maintaining a pest-resistant environment and offer regular check-ups to catch any potential issues before they escalate. 4. Transparent Communication: We believe in open communication. Throughout the process, our team keeps you informed, explaining every step of the pest control solution to ensure you’re comfortable and confident in the measures taken. Choose our proven pest control solutions for peace of mind and a home free from unwanted guests. We’re committed to providing effective, ethical, and personalised services to keep your living space secure. Pest-Free Space with Our Loft Clearance Service Elevate your living environment with our dedicated loft clearance service, focusing on effective pest control: 1. Pest Inspection: Our specialists conduct a meticulous inspection to identify and address any existing or potential pest issues in your loft. 2. Targeted Pest Removal: Using pest control strategies tailored to loft spaces, we efficiently eliminate pests and their nesting sites, ensuring a thorough clearance. 3. Discreet and Efficient Service: Our loft clearance service is designed to be discreet and efficient, minimizing disruption to your daily routine while delivering exceptional results. 5. Post-Clearance Prevention: To maintain a pest-free loft, we provide recommendations and strategies for ongoing prevention, giving you lasting peace of mind. Choose our loft clearance service for a pest-free and clean loft space. Our dedicated team combines expertise in pest control with efficient clearance methods, ensuring your loft becomes a secure and welcoming part of your home. Pest infestations can be a real nuisance and can cause serious health problems and property damage. Fortunately, our reliable pest control services available in Herefordshire and Worcestershire that can help you get rid of all kinds of pests, such as rodents, insects, and birds. Don't let pests take over your home or business - call your local pest control experts today!

Key Takeaway: As the leaves change and autumn arrives in the UK, remember that pests can pose a unique challenge during this season. While our expert pest control services are here to safeguard your property from unwanted pests, we also offer a comprehensive loft clearing service to help you maximise your living space and prevent potential pest hideouts. By taking proactive steps, including sealing entry points and maintaining a clean home, you can enjoy a pest-free and organised autumn. Whether you need immediate pest control assistance or loft clearing solutions, our team is dedicated to ensuring your comfort and peace of mind. Contact us today to take the first step in securing a pest-free and clutter-free home this season. Autumn Pest Problems? We Have the Solutions! Our expert pest control team understands the unique challenges that autumn pest infestations bring, and we are fully equipped to address them. We offer comprehensive pest inspections to identify potential issues, tailor-made solutions to suit your property's specific needs, and eco-friendly, humane pest control methods to protect both your home and the environment. With our services, you'll benefit from a pest-free environment that ensures the well-being of your family, the longevity of your property, and the peace of mind that comes with knowing you're in the hands of pest control professionals dedicated to your satisfaction. This autumn, let us handle the pests, so you can fully embrace the beauty and comfort of the season. We hope you enjoy our latest blog post! Autumn Pest Control Checklist Inspect and Seal Thoroughly inspect your home for cracks, gaps, and holes, and seal them with caulk or weatherstripping. Pay special attention to doors, windows, and foundation areas. Clean Up Outdoors Remove fallen leaves, overgrown vegetation, and other debris from your garden, as these can provide hiding spots for pests. Keep your outdoor areas well-maintained. Secure Rubbish Bins Make sure your rubbish bins have tight-fitting lids to prevent scavenging pests like squirrels and rodents. Firewood Care If you use firewood, store it away from your home and off the ground. Inspect it for pests before bringing it indoors. Professional Pest Inspection Consider scheduling a professional pest inspection to identify any potential problem areas in and around your home. Educate Your Family Ensure that everyone in your household knows the importance of keeping doors closed and not leaving food or crumbs out, as these can attract pests. Be Cautious with DIY Pest Control If you encounter stinging insects or potentially dangerous pests, it's best to call a pest control professional to handle the situation safely. Common Autumn Pests Rodents As the weather cools down, mice and rats start seeking shelter indoors to escape the cold. They can squeeze through tiny cracks and gaps in your home's foundation, making it crucial to seal any potential entry points. Stinging Insects In autumn, wasps, hornets, and yellow jackets become more aggressive as they prepare for the winter. Their nests can be found in eaves, shrubs, or even underground. Be cautious when dealing with these pests, as their stings can be painful and even life-threatening to those with allergies. Spiders With fewer insects available outdoors, spiders may venture inside in search of food. While most spiders are harmless, some, can pose health risks. Regular cleaning and sealing cracks can help keep them out. Ants Cool autumn temperatures can drive ants indoors in search of food and water. Keep your kitchen clean and store food in airtight containers to deter these pesky invaders. Stink Bugs These shield-shaped insects can emit a foul odor when threatened. They often enter homes seeking warmth. Seal cracks and crevices in your home's exterior to prevent them from getting inside. Preparing for Autumn's Unwanted Houseguests Autumn in our beautiful county of Herefordshire is a season of cozy fires, crisp air, and golden landscapes. It's also a time when certain pests, especially rodents like mice and rats, become more determined to find shelter and food inside our homes. To help you prepare for potential rodent infestations this autumn, we'll explore the behaviour and provide valuable tips to keep them away. Why Do Rodents Seek Shelter in Autumn? As the temperatures drop, rodents start searching for warm and sheltered places to escape the chill. In the UK, this often leads them straight into our homes. The Behaviour of Mice and Rats in Autumn Nesting Instinct: Female mice and rats, particularly, are on a mission to find a secure nesting site to give birth and raise their young. They're attracted to the warmth and safety offered by our homes. Food Scarcity As autumn progresses, the availability of food outdoors diminishes. Rodents venture indoors in search of easy meals, often raiding pantries and trash cans. Breeding Season For rodents, autumn marks the breeding season. An infestation can quickly spiral out of control, as a single pair can produce several litters in a year, with each litter containing multiple offspring. Preventing Rodent Infestations in Autumn Seal Entry Points: Thoroughly inspect your home for any openings or cracks that rodents can use to gain access. Pay close attention to areas around pipes, vents, doors, and windows. Seal gaps with caulk or weatherstripping. Maintain Your Garden: Keep your garden tidy by trimming overgrown vegetation, raking leaves, and eliminating clutter. Remove food sources like fallen fruits and secure compost bins. Store Food Securely: Invest in airtight containers for pantry items to prevent rodents from reaching your food supplies. Regular Cleaning: Maintain a clean and clutter-free home. Regularly clean up crumbs and food spills, and ensure that pet food is stored in sealed containers. Professional Inspection: Consider enlisting the services of a professional pest control expert for a comprehensive inspection and advice tailored to your property. Pet Precautions: If you have pets, be cautious about leaving their food out for extended periods, as this can attract rodents. By taking these proactive steps, you can significantly reduce the risk of a rodent infestation in your home this autumn. It's not just about keeping your property pest-free; it's about ensuring your family's health and well-being during the colder months. If you suspect a rodent issue, don't hesitate to contact our pest control experts for swift and effective solutions. We're here to help you enjoy a rodent-free autumn. Our Loft Clearing Service for a Pest-Free and Organised Autumn As we bid farewell to summer and welcome the beauty of autumn, it's crucial to prepare for potential pest invasions. While our expert pest control services are here to ensure a pest-free season for your home, we'd also like to introduce you to another valuable offering - our loft clearing service. Your loft can be a hidden haven for pests, clutter, and unused items. With our professional loft clearing service, you can transform this often-neglected space into a clean, organised area that adds to your home's efficiency and comfort. Whether you need to clear out a loft filled with stored items or are concerned about pests making their way into this space, we have you covered. Let us help you reclaim your loft and make the most of your living space. Contact us today to learn more about our comprehensive pest control services and the benefits of our loft clearing solutions. Discover the Benefits of Our Autumn Pest Control Services Autumn is a beautiful season, and with the right preparations, you can enjoy it pest-free. By following the above helpful tips, you can protect your home from unwanted pests and maintain a cozy, pest-free environment throughout the seasonal changes. If you have concerns about pests in your home or commercial property, don't hesitate to contact our expert pest control team for assistance. We're here to help you enjoy a pest-free autumn! ——————- Inspect. Detect. Protect. The Right People, The Right Solutions. A family run business, proud to say that we put our customers first. © PGM & SON LTD. 2023 | All rights reserved T: 01981 540088 | M: 07964 370480 contact@pgmpestcontrol.co.uk

ROYAL ASSENT HAS BEEN GIVEN TO BAN USE OF GLUE BOARDS IN WALES From 17th October 2023, use of rodent glue boards will be banned in Wales. The ban, under The Agriculture (Wales) Act 2023 was given Royal Assent on 17th August 2023. This means that use of rodent glue boards in Wales can carry a penalty of imprisonment for up to six months or an unlimited fine, in line with most of the Part 1 offences within the Wildlife and Countryside Act 1981. Although industry organisations lobbied to retain use of rodent glue boards by professionals, they were unable to influence the outcome. Wales therefore becomes the first nation in the UK to introduce a ban on the use of rodent glue boards. Commenting on the ban, Phil Martin of PGM & Son Pest Control operating in Herefordshire on the border of Wales, said: "The ban and its possible extension to other nations across the UK won’t impact us. We operate an integrated rodent management approach; we encourage prevention over eradication, proofing, good housekeeping and hygiene is essential and where eradication is necessary it should be short-term putting less chemicals into the environment for shorter periods of time. This reduces the risk to non-target species as well as the environment. Removing food sources may be a necessity and other non-chemical options include use of traps and monitoring so glue boards aren’t necessary.” “We’ve never used rodent glue boards; I understand that many pest controllers do feel there is a place for them but I disagree. The ban means many pest controllers will have to change the way they manage rodent infestations. If you are suffering from a rodent infestation call in the professionals. PGM & SON Rodent Control Hereford and Worcester for all your rat and mice problems. Call 01981 540088 or email us at contact@pgmpestcontrol.co.uk or use the live chat on our website.

Wishing Joe Martin best of luck at the National Pest Awards in London on 7th September. Joe has made it to the finals in the Young Pest Controller of the Year category and we couldn’t be prouder! Congratulations for making it to the finals Joe! Making it to the finals is a massive achievement and reflects all your hard work and perseverance. Taking the rough with the smooth, learning from mistakes and not letting the knock backs get you down. Making the effort to improve your knowledge and skills and striving to be the best pest controller you can. Well done! Have an amazing night and good luck from all at PGM & Son Pest Control Limited. JOE MARTIN, PEST CONTROLLER – BEST IN THE WEST A few of Joe's reviews! When you're in need of a dependable local Pest Control Service in Herefordshire or Worcestershire, don’t hesitate, contact PGM & SON today, we are a family run business that is near you and open 7 days a week. Because we’re a local, family run business we genuinely care about our community. Residents of Hereford and Worcester who deal with PGM & SON recognise this in their support of our business by coming back to us and referring us to others. What kind of pests do we treat? Our Award winning services help remove pests from rats, to wasps, silverfish, pigeons, bed bugs, and cockroaches, PGM & SON Pest Control is expert in treating every pest in your household or business premises. Give us a call or use the online booking system and let our pest exterminators get rid of your pest problems without delay. Wasp Removal Rat & Rodent Removal Ants Bed Bugs Carpet Beetles Cluster Flies Cockroaches Fleas Pest Waste Removal Woodworm Control Commercial Pest Control Inspect. Detect. Protect. The Right People, The Right Solutions. ​ A family run business, proud to say that we put our customers first. Pest Control Services Hereford & Worcester T: 01981 540088 | M: 07964 370480 E: contact@pgmpestcontrol.co.uk © PGM & SON LTD. 2023 | All rights reserved

Key Takeaway Hundreds of rodents on site 3.2kg of Selontra used Complete control in six site visits The Challenge A local arable farm contacted PGM & Son Pest Control regarding an infestation of hundreds of rats across the site, causing extensive damage to farm buildings. Upon Joe’s assessment, he discovered significant evidence of high levels of rodent activity including smear marks, runs and tracks, damage to buildings and droppings both inside and outside. “During my first walkthrough of the site, it was apparent there was a high level of rodent activity. The client reported regular sightings of rats across the farm and had tried controlling the infestation themselves before calling us.” The site which was primarily used for crop growth, was also home to a range of animals including chickens, cats and dogs and a large population of birds of prey, so food sources were readily available, as was plenty of harbourage, making it a breeding ground for rats. The Result After a thorough survey of the site, Joe devised a plan to tackle the infestation using a combination of tamper-resistant bait boxes across the site, and man-made bait stations using natural resources found across the farm for familiarity, placing blocks of Selontra at all bait sites. Initially, uptake of the bait appeared slow due to other food sources such as animal feed located at the farm. Working with the client, Joe advised the removal of access to competitor food sources from the site in order to encourage the rats to feed on Selontra. Within the first two weeks of placing the bait, once access to other food sources had been reduced, Joe noted 100 per cent uptake of bait from all stations. “Following the initial two-week period, I visited the site a further three more times at seven day intervals, to replenish the bait. At my sixth visit no more bait was being taken at this point, so I removed all bait and equipment from the site, and initiated measures to clean up and proof the site to decrease the likelihood of a new infestation. “Selontra is a fantastic product to use. Working alongside the client to reduce access to any other food sources, we were able to fully control the infestation using the one product in as little as 6 site visits, resulting in a happy client and reduced call outs for the business. “Every day is a different challenge. I thoroughly enjoy helping people and it feels great being able to solve their problems and rid them of unwanted pests.” Check out August’s edition of Professional Pest Controller Magazine where our very own Joe Martin of PGM & Son Pest Control Hereford & Worcester features in an article. Multinational company BASF invited Joe to carry out a case study of its award winning cholecalciferol rodenticide Selontra a high performance non-anticoagulant rodenticide bait for faster control of rodent infestations, even in the most challenging situations. As one of the first small pest control companies to use Selontra bait, PGM & Son Pest Control were well placed to share their experiences with other pest controllers, farmers and businesses. To read the case study <> The benefits of Selontra include: Rodent-free is possible in as few as 7 days Saves treatment times and improves productivity Stops the waste of resources Balancing performance and environmental impact Breaks the cycle of resistance To read more about Selontra <> Pest infestations can be a real nuisance and can cause serious health problems and property damage. Fortunately, our reliable pest control services available in Herefordshire and Worcestershire that can help you get rid of all kinds of pests, from rats, to wasps, silverfish, pigeons, bed bugs, and cockroaches Whether you're dealing with a rat problem in your loft or a wasp nest in your garden, our award winning PGM & SON professional pest control technicians can identify and eliminate the source of the problem and provide you with long-term solutions to prevent future infestations. PGM & SON Pest Control Services Inspect. Detect. Protect. The Right People, The Right Solutions. A family run business, proud to say that we put our customers first. We are redefining the pest industry, one pest at a time. © PGM & SON LTD. 2023 | All rights reserved T: 01981 540088 | M: 07964 370480 contact@pgmpestcontrol.co.uk Don't let pests take over your home or business - call us, your local pest control experts today! #MakePestControlGreenAgain

No two days are the same in the life of a pest controller. We often get asked, 'What is a day in the life of a pest control technician'?. What starts out as a quiet day of carrying out some routine servicing of customers can quickly change as the calls for help come in, particularly during the busiest times of the year which are usually wasp season and rat season. Although as the climate continues to change so do the “normal” pest cycles and seasons that we see meaning that, for example, rats become more of an all-year round pest and wasp seasons start earlier and continue for longer than before. What do pest controllers do? A pest controller’s day can be a matter of a hour or run well into the evening and weekends depending on the season and number of pest problems that arise. Most people think a pest controllers' job is to eradicate pests, but this isn’t true at all! A pest technician’s main job is to control pests, that’s true, but to do so in a way that balances the needs of the public, the pest, the environment and the business. That’s not an easy balancing act! What are the pros and cons of being a pest control technician? Pest technicians will always look for the least harmful method to control pests. That’s not always simple to do with lots of competing interests. For example, members of the public won’t always want to pay for multiple visits to trap rodents particularly with a cost-of-living crisis. Understandably they want their rat problem to be solved in the quickest and cheapest way possible and they might not be willing to pay for a pest controller to visit lots of times to set traps; something they think they can probably do themselves! What is an eco friendly pest management system? Pest controllers play an important role in educating people about pests and the environment. For example, helping the public to understand how critical bees are for our ecosystem and how important it is to #leavethembee where at all possible. Read more about our Integrated Pest Management services. Pest controllers are also often a sounding board for people’s distress and anger. They need to have good listening skills as people are commonly in distress when they call for assistance with a pest issue. The pest controller needs to be able to put the pest problem into context and to be able to offer advice and reassurance. Often the pest controller will be visiting elderly or people living on their own or in difficult circumstances and so pest controllers might be the only person that customer has seen for some time. Taking time out of their day to spend having a cup of tea and a chat with that person can make a real difference to that person’s life. So, as you’ve seen, a pest controllers’ job is varied and challenging but always rewarding. And we’ll leave this by saying that pest controllers don’t always come across the pest they are looking for – this week one of our pest technicians came across this lovely grass snake on his travels. At PGM & SON, we see some wonderful wildlife when we’re about and about..which is another great part of our job! If you are looking for a reliable, trustworthy pest control services near you in Herefordshire or Worcestershire then give us a call - 01981 540088 or if you have an emergency pest problem call our mobile on 07964 370480, you can also email us contact@pgmpestcontrol.co.uk for advice and support. Inspect. Detect. Protect. The Right People, The Right Solutions. A family run business, proud to say that we put our customers first. © PGM & SON LTD. 2023 | All rights reserved T: 01981 540088 | M: 07964 370480 contact@pgmpestcontrol.co.uk

At PGM & SON we take great pride in the positive feedback we receive from our valued customers. Your satisfaction is a testament to our commitment to delivering outstanding service and effective pest management strategies. In this blog post, we want to share some of the glowing reviews we've received, giving you a glimpse into the experiences of our delighted customers which earned us awards in the pest control industry. Key Takeaway This week we want to share some of our reviews and why we think we are the best pest control service in Herefordshire and Worcestershire. Not only have we won awards for our pest control services but we are a leader in environmentally friendly pest control and well on our way to redefining the industry. From prevention and protection to removal and elimination - We are the buzz in Pest Control. We hope you come along on our journey! Pest Control Reinvented PGM & SON are your trusted partner in pest control services serving homes and businesses throughout Herefordshire and Worcestershire. We understand the importance of maintaining a pest-free environment and the challenges that pests can pose to your property and peace of mind. That's why we provide exceptional pest control solutions that ensure your home and business premises remains a safe and comfortable haven for you, your family, and customers. But before we delve into the testimonials, let's take a moment to recognise the significance of professional pest control services. Homeowners and businesses in Herefordshire and Worcestershire face various pest-related challenges, from persistent ants and cockroaches to elusive rodents and woodworm. These pests not only cause structural damage but can also pose health risks. With our expertise and advanced techniques, we are here to alleviate your worries and provide tailored solutions for your specific pest control needs. So, without further ado, let's explore the remarkable feedback we've received from our satisfied customers and discover why PGM & SON is the go-to choice for local pest control services. Don't Just Take Our Word for It: Discover Why Customers Are Raving About Our Services! We know that the most important factor in our success is you. It’s a simple concept but there is no getting around the fact that happy clients lead to return visits as well as friend & family referrals. Feedback is of utmost importance to us and we love to hear back from you to ensure that we have not only fulfilled, but exceeded your expectations. Read a selection of our positive testimonials from satisfied customers, with over 93 reviews you may want to Case Studies Pigeon Guano Cleaning Service See how effective our pigeon guano cleaning service is from the photos below of a pigeon guano cleaning job we carried out at a public house in Herefordshire. We’ve worked with expert buildings restoration partners to ensure historic buildings are clear of pest waste prior to restoration works being carried out so we’ve got the experience and contacts to help you to restore your historic building to its former glory. And, we don’t just handle pigeon guano. We carry out cleaning and waste removal for all sorts of pest waste problems including bird mess and rodent droppings and urine. PGM & SON Pest Control Hereford also works with landlords to ensure that property lettings are free from pest activity and pest waste prior to and after tenancy. We provide a clean bill of health service for landlords which can help with release of deposits from Tenancy Deposit Protection Schemes. WHY CLEAN PIGEON GUANO? Pigeon guano is acidic and can corrode stonework, metal and brickwork so it’s important to ensure early intervention to ensure that problem does not become worse. If you’re a business, having a building covered in foul smelling bird droppings isn’t a great image! Customers may not want to do business with you or visit your premises if you have a serious pigeon guano problem. Pest Prevention Services - Pest control isn’t all about eradication At PGM & SON we educate our customers on the importance of pest prevention for your home or business to help you experience fewer pest problems. Here are 3 great reasons why pest prevention is so beneficial as part of your pest control strategy: Prevention eliminates the need for pest control treatments, thus reducing your costs and protecting your bottom line. Prevention can have alternative benefits you may not have expected. For example, using weather stripping around doors and windows can help prevent insects from entering your home, as well as making your home more energy efficient. Prevention eliminates the contact you have with bothersome and sometimes damaging pests. Our expert rodent proofing BPCA technicians have a range of knowledge when it comes to dealing with rodents and have experience of dealing with multiple different customer types such as businesses, residential properties, offices, restaurants and more. We can provide you with a professional rodent proofing service which is both safe and legally compliant, which is why are the number one choice in pest control throughout Herefordshire and Worcestershire. Loft Clearance, Removal of Contaminated Pest Waste When pests such as rats, mice, squirrels and birds take up residence in a loft widespread damage is caused to pipe lagging and loft insulation. Diseases such as Psittacosis, Salmonella, from bird pests - such as pigeons - are passed to humans from contact or inhalation and leptospirosis from contact with rat urine. Many of the lofts we visit have poor insulation and most are not worth trying to save, so we believe taking everything out, cleaning up the mess, spraying to remove dangerous germs and diseases, then re-insulating to government recommendations is the best policy. Don't delay, check your loft today! Our Pest 101 Trump Series We launched many of our pest trump information cards about pests so our customers can understand more about our work and how pests have a place in our world. We provided a download to each file for free to use at workplaces to help identify pests for the safety of staff and visitors. The collection of the PGM 'Pest Control Trump' information cards are produced to help with pest-related problems within UK. OUR FAMILY AND PET FRIENDLY TECHNOLOGIES HAVE MADE PGM & SON A LEADER IN ENVIRONMENTALLY FRIENDLY PEST CONTROL - WE ARE REDEFINING THE INDUSTRY. Why our customers choose us Putting our customers first is the key to our exceptional service at every visit Local & family owned We bring family values to our business Our local presence enables quick communication and response We put our customers at the heart of our business Animal welfare is high on our agenda Operating a fair pricing policy Abide by strict health & safety guidelines ​Fully qualified, professional and trustworthy Fully insured, £5 million+ Liability Insurance 100% Qualified Staff Because we’re a local, family run business we genuinely care about our community. Residents and commercial businesses of Herefordshire and Worcestershire who deal with PGM & SON recognise this in their support of our business by coming back to us in future and referring us to others. Let our BPCA and NPTA certified and award winning pest controllers help you with your pest control today, contact us on 01981 540088 or email us at contact@pgmpestcontrol.co.uk Our Commitment to Pest Control PGM & SON is a member of the British Pest Control Association (BPCA) – the trade body for the pest management industry in the UK. Our member's logo is earned and we’re proud to display it because membership is a sign of professionalism and a mark of quality. BPCA promotes best practice and being part of the organisation provides independent proof that we’re committed to excellence in every part of our business. "Pests are our passion, we follow the CRRU Code of Best Practice" Award Winning Pest Control Services As a responsible pest control company our focus is on sustainable, proactive management of pest issues, so a significant amount of the time technicians spend at our customer’s sites, is utilised on inspections, proofing and integrated pest management, gaining us recognition in our field. Our Expertise and Experience At PGM & SON Pest Control, we pride ourselves on our team's extensive expertise and experience in the pest control industry. We understand that each pest infestation is unique and requires a tailored approach for effective eradication. That's why we have assembled a team of highly skilled BPCA trained technicians who are dedicated to staying at the forefront of pest control practices. Our technicians undergo rigorous training and possess in-depth knowledge of various pest species, their behavior, and the most effective methods to eliminate them. Our technicians are equipped with the latest tools and techniques to provide you with the most comprehensive pest control solutions available throughout Herefordshire and Worcestershire. We believe that continuous learning is vital in an ever-evolving industry. As such, our team regularly participates in pest control training programs and industry seminars to stay updated on the latest advancements in pest control technology, treatment methods, and best practices. This commitment to ongoing education ensures that we deliver efficient and innovative solutions to our customers, no matter the scale or complexity of the pest problem. Furthermore, we hold certifications from reputable organisations and maintain memberships in industry associations, such as BPCA, NPTA, Environment Agency, Prompt Verified. These affiliations not only demonstrate our commitment to professionalism but also provide us with access to valuable resources, research, and industry insights. Rest assured that when you choose PGM & SON, you are entrusting your pest control needs to a team of experts with a deep understanding of the industry. Our experience extends beyond residential pest control. Over the years, we have successfully served a diverse range of clients, including commercial establishments, industrial facilities, and educational institutions. This breadth of experience has equipped us with the knowledge and expertise to handle pest control challenges in various environments. When you hire PGM & SON, you can have confidence in our ability to accurately identify the source of the infestation, assess the extent of the problem, and implement targeted solutions that eradicate pests efficiently. Our goal is not just to eliminate the immediate issue but also to provide long-term prevention strategies to ensure that your home remains pest-free. We take great pride in our reputation as a trusted provider of pest control solutions. Our satisfied customers are a testament to our dedication to excellence, and we look forward to bringing our expertise to your doorstep and providing you with the peace of mind you deserve. Choose PGM & SON for all your pest control needs, and let our experience and expertise make a difference in your home or business. Conclusion The overwhelming positive reviews and feedback we've received from our valued customers speak volumes about the quality of our pest control services here in Hereford. At PGM & SON Pest Control, we are committed to delivering exceptional results and ensuring the satisfaction of every homeowner and business we serve. Our dedicated team of experienced technicians goes above and beyond to tackle pest infestations with precision and care. From our initial pest assessment to the implementation of effective treatment plans, we strive to provide an unparalleled level of service that exceeds our customers' expectations. The numerous testimonials we've shared, along with our dedication to our industry highlight the transformative impact our pest control solutions have had on homes throughout Herefordshire and Worcestershire. Our commitment to ongoing training and staying up-to-date with the latest technologies in pest control allows us to provide you with the most efficient and effective solutions available. Customer satisfaction is at the core of our business philosophy. We value your trust and prioritise open communication, prompt responses, and complete transparency throughout the entire pest control process. Our dedication to exceptional service doesn't stop at the completion of a job; we're always available to address any concerns or questions you may have. If you're dealing with a pest problem in Hereford, don't hesitate to reach out, let us bring our expertise and proven solutions to your doorstep, helping you reclaim your home from unwanted invaders. We invite you to experience firsthand the exceptional pest control services that have earned us our outstanding reputation. Join the growing list of satisfied customers who have benefited from our expertise and professionalism. Contact us today to schedule a consultation and take the first step towards a pest-free home and business. Remember, when it comes to pest control, choose PGM & SON – where customer satisfaction and pest eradication go hand in hand. Our Pest Control Services throughout Herefordshire and Worcestershire include; Wasp Removal Rat & Rodent Removal Ants Bed Bugs Carpet Beetles Cluster Flies Cockroaches Fleas Pest Waste Removal Woodworm Control Commercial Pest Control Inspect. Detect. Protect. The Right People, The Right Solutions. ​ A family run business, proud to say that we put our customers first. Award Winning Pest Control Services, serving Hereford & Worcester T: 01981 540088 | M: 07964 370480 contact@pgmpestcontrol.co.uk

What effect does stockpiling have on pest activity? With the British Pest Control Association (BPCA) this week reporting a surge in pest activity in the Covid-19 lockdown, this week we’re looking at the effects of stockpiling. Over half of all pest controllers polled reported an increase in rat activity and 41% increase in mice activity. The BPCA reported that “We’ve had reports of rats and mice infesting empty buildings and it seems their lifestyle patterns are changing”. This surge in rodent activity is consistent with the calls and enquiries we’ve been receiving at PGM & Son Pest Control. So what’s causing this increase in rodent activity? There are a number of factors which can be attributed to this rise in pest activity but this week we’re looking at the issue of stockpiling. The continued restrictions imposed on the general public by the Government due to the Covid-19 pandemic are having a knock-on effect on many other areas of life and pest control is no different. One of the effects of the Covid-19 restrictions is the ability to continue normal household shopping routines. Although the Government and Supermarket chains have confirmed there is no issue with food supplies, the fact is there is a continued distribution issue which may explain why some people are stockpiling food stuffs. People self-isolating may not be able to easily access food supplies, and this could be one reason for purchasing more than is needed. For those who are well enough to venture to their local supermarket, they may feel anxious about the restrictive measures in place or find the additional time needed to carry out a weekly shop can be stressful and so they too may buy more than is required to avoid the need to go out as regularly as they would normally. Delivery and click and collect services continue to be in short supply. Although more slots are become available priority, rightly, is given to vulnerable individuals. Where people can get a slot, they may buy more than they usually would as there is no certainty about when they might next get a delivery or collection. For some people, it continues to be a concern about the ongoing availability of essential items such as flour, eggs, pasta and even toilet roll! This is why we have seen shelves in these aisles emptier than usual. It is clear that people’s shopping behaviours and patterns are adjusting to the changes in normal lifestyles and although there has been much talk about easing restrictions of late, the Government has indicated there will be no immediate lift to the lock down. If restrictions do ease at some point, the Government has also made clear that life will be unlikely to return to normal for many, many months to come. What does all this have to do with pests? As restrictions continue and people purchase more than is necessary for one or more of the reasons explained above, this “stockpiling” can lead to issues with pests. We’ve had some lovely weather recently which has been great for sitting in the garden or enjoying a daily exercise activity but the hot weather can create additional problems for those stockpiling foods, particularly perishable goods. The National Pest Technicians Association (NPTA) has warned households about the public health and pest control dangers posed by stockpiling and hoarding during the ongoing Covid-19 pandemic. Good housekeeping is more vital than ever They key issues to bear in mind are: Stockpiling means that there is more food to attracts rats and mice Hot weather can make food go off more quickly, particularly perishable goods, meaning more waste. Rodents aren’t fussy about the freshness of their food! More food waste means more refuse to store at home. Bins are often overflowing before the refuse collectors are able to take it away Overflowing bins provide a great opportunity for rodents to access food sources. Other animals such as cats and foxes can also scavenge for food and they often leave food stuffs and wrappers strewn across floor surfaces which will attract rodents When the bins are full, people pile bags next to them. This provides great cover to attract rodents which often won’t be spotted at the bottom of the pile Householders are storing foods in different areas because of restricted space in normal storage spaces. For example, they may use conservatories, outbuildings and garages to store food items which increase their attractiveness to rodents Rodents are becoming bolder and braver and more innovative in finding food and shelter during lockdown. Rodents usually try to avoid humans but with less of us out on the streets, they are becoming braver in roaming freely where they wouldn’t normally be seen. What can you do to reduce your risk of a rodent infestation? There are some simple steps you can take to reduce your risk of inviting rodents into your property, such as: Try not to stockpile if you can. There are enough supplies for everyone so think about how you can best ensure you can access shopping services so that you can avoid having to buy more than you need Put rubbish in an outside bin as soon as possible Make sure bins have tight sealing lids Be vigilant – check that your food items for signs of pest or pest activity such as droppings or gnaw marks Consider carefully where to store your food items – remember that outbuildings and garages are at increased risk from pests as they tend to be less secure than our homes Regularly check your property for possible entry points – seal holes and cracks and pay particularly attention to pipes and drains Keep bushes and shrubs away from your buildings if you can – this can screen rodent activity otherwise Clean your work surfaces, tables and floors regularly to avoid a build up of food which may also attract pests Pest control is a critical service supporting public health, however, the risks of spreading the virus need to be weighed against the risk of inadequate control and management of pest species. Please contact us if you have any questions or concerns either by emailing us at contact@pgmpestcontrol.co.uk or telephoning us on 01981 241334 / 07964 370480 so that we can help you to find a solution to your rodent problems. Please note we will not carry out any non-essential visits during this period, however, we will treat pest problems that present a risk to public health and we are always on the end of the ‘phone to discuss a pest problem so please give us a call or email us! If you are worried about your safety during the Covid-19 pandemic ask us about our control measures so that we can set your mind at rest. We carry a letter from the Rt Hon Kwasi Kwarteng MP, Minister of State for Business, Energy and Clean Growth which sets out the circumstances in which pest control can continue to be carried out safely for the public. Ask us if you would like to see a copy as we are happy to share this with you. PGM PEST CONTROL - PROTECTING YOUR WORLD 🌍