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Article Overview & Navigation New regulations from the Campaign for Responsible Rodenticide Use (CRRU) take effect in January 2026, requiring certified pest controllers to follow stricter standards, including mandatory CPD and Integrated Pest Management. This article explains what the changes mean for property owners and highlights how PGM & Son Pest Control are leading the way in responsible, compliant pest management. What is the CRRU? Understanding the 2026 CRRU Amendments Why the CRRU Code Matters for Pest Controllers Choosing a Trusted and Compliant Local Pest Control Company How to Identify a Responsible Pest Controller Eco-Friendly and Integrated Pest Management (IPM) Approaches Why PGM Pest Control are Leading the Way in Responsible Pest Management 🎧 Prefer to listen? Here’s the audio version of this article What is the CRRU? The CRRU stands for the Campaign for Responsible Rodenticide Use . A UK stewardship group formed to oversee the responsible purchase, supply, and use of professional rodenticides by farmers, gamekeepers, and pest controllers. Everyone envolved in Rodent Pest Management, as a part of their duties, need to be certified. With the new 2026 amendments to the Campaign for Responsible Rodenticide Use (CRRU) fast approaching, it’s vital to understand these changes—not just for pest controllers, but for property owners who want peace of mind that their pest control providers meet the highest standards. PGM and Son Pest Control Services are proud to be among the first pest control companies in the UK to share insights on these important updates and guide the public on choosing a trusted and compliant pest control company. Our Public Statement on the 2026 CRRU Amendments "We are delighted to endorse these changes , and are proud to continue redefining the pest control industry through our guiding principle: ‘ Inspect, Detect, Protect. ’" Understanding the 2026 CRRU Amendments The CRRU is a UK initiative focused on responsible and safe rodenticide use to protect public health and the environment .  Demands of consumers for high quality and safe food mean that there is a need for ever higher standards in all stages of food production. This has led to strict quality assurance requirements from buyers, such as supermarkets and food processing companies. Countdown to Compliance: Pest Control and the New CRRU Rules From January 1, 2026, there are significant changes: Only those with a valid, current CRRU-approved certification will be permitted to purchase and use professional rodenticides. Certification must be less than five years old or supported by ongoing membership in a CRRU-approved Continuing Professional Development (CPD) scheme. Pest controllers must earn 20 CPD points annually , with at least 3 points from CRRU-approved courses. Integrated Pest Management (IPM) is mandatory , focusing on monitoring, proofing, and habitat management to minimise rodenticide use, which must be a last resort. These amendments enforce stringent controls to ensure rodenticides are used safely and responsibly while protecting wildlife and the environment. No More Shortcuts : Membership Schemes Alone Won’t Qualify After 2026  At their heart is a simple aim: to protect people, property, and the environment through responsible, professional pest management. Learn more about CRUU Think Wildlife Campaign . Why the CRRU Code Matters for Pest Controllers Early Awareness and Compliance Matter Being proactive about the 2026 CRRU amendments means your pest controller is not only compliant with laws but also demonstrates professionalism and environmental stewardship. Non-compliance risks include: Legal repercussions and inability to purchase or use rodenticides. Reduced treatment effectiveness due to unqualified operators. Potential harm to non-target species and environmental contamination. Loss of trust and reputation among customers. As regulations grow tougher, only companies serious about best practices will succeed, making early compliance a key differentiator and assurance of quality service. Choosing a Trusted and Compliant Local Pest Control Company Property owners must stay alert to credentials, compliance, and proven reliability. Selecting the right pest controller has never been more important. Here’s how to ensure a company is trustworthy and compliant: Accreditations and Memberships : Look for NPTA (National Pest Technicians Association) or BPCA (British Pest Control Association) membership. These bodies require strict adherence to codes of practice and professional standards. Certifications : Check that technicians hold up-to-date CRRU-approved certification or belong to a recognised CPD scheme compliant with the 2026 regulations. Transparency : Responsible companies openly share details about the chemicals they use, their compliance with IPM principles, and treatment guarantees. Professionalism : Strong customer service, fully insured operations, and clear communication indicate a reputable business. How to Identify a Responsible Pest Controller Professional pest controllers are in a position to be standard bearers for stewardship best practice. To further ensure selecting a genuine pest expert: Verify membership in recognised trade bodies like NPTA or BPCA, which have standards for training and ethical operation. Confirm that technicians hold certifications such as RSPH Level 2 in pest control and CRRU-approved rodenticide training within the last five years. Check the company’s commitment to ongoing staff training and professional development—essential for staying ahead of regulatory changes. Ensure the provider has appropriate public liability insurance and complies with all health and safety requirements. Eco-Friendly and Integrated Pest Management (IPM) Approaches The 2026 amendments mandate IPM, emphasising: Non-chemical methods such as monitoring, habitat management, and structural proofing. Using rodenticides only as a last resort where absolutely necessary. Thorough documentation of all IPM measures and treatment outcomes. Our company prioritises sustainable pest control solutions that protect your property without harming the environment, aligning with modern regulatory and ethical standards. Educating the Public About Pest Control Changes We believe in transparency and empowering our customers with knowledge. We provide accessible resources and training updates to ensure our clients benefit from the highest standards in pest control safety and effectiveness. Understanding the new rules helps property owners: Ask informed questions about certification and treatment methods. Recognise the importance of choosing certified and responsible pest control professionals. Stay updated with evolving regulations and best practices. Farmers and landowners are primary custodians of the UK landscape and its wildlife . This is a huge responsibility for which they receive insufficient recognition. Controlling rodents without putting wildlife at risk is part of that responsibility. thinkwildlife.org   Why PGM Pest Control are Leading the Way in Responsible Pest Management  We are proud to be ahead of the curve. Our team is: Actively engaged in CPD to meet and exceed CRRU requirements. Embedding IPM strategies into every service we deliver. Staying up-to-date with CRRU, BPCA and NPTA training and guidance. Committed to responsible rodenticide use that protects your property and the environment. Our award-winning track record demonstrates not only our effectiveness but also our dedication to doing things the right way —for our clients, for public health, and for the future of pest control. We have always followed the CRRU Best Code of Practice, because pests are our passion! You can read more about how we adhere to Responsible Pest Control in Herefordshire & Worcestershire: Our Commitment to the CRRU Code Conclusion With the 2026 CRRU amendments on the horizon, choosing a trusted pest control company that is certified, compliant, and committed to sustainability is more crucial than ever . Our award-winning service stands ready to meet these challenges head-on, offering peace of mind through expert knowledge, professional integrity, and environmentally responsible practices. If you want to work with a environmentally friendly pest control company that is already embracing these changes, committed to excellence, and trusted by industry standards, get in touch with us today. Together, we can keep pests under control—responsibly, professionally, and with confidence in the future. Looking for a trusted, certified pest controller who’s already prepared for the 2026 CRRU amendments? Learn about our Green Pest Control soluctions, on How to Be Pest Aware . Contact our award-winning team today for professional, responsible pest control across Herefordshire and Worcestershire .

PGM & Son Pest Control is a small family business serving the local Herefordshire community. We often get asked about the “& Son” and so here’s an update on how the younger family members support the business and wider community! Still learning the ropes our son (Joe) and daughter (Ellie) are taking on the ultimate obstacle course at Hereford Racecourse on 24th June in support of ssafa – The Armed Forces Charity. They will be joined by our niece (Jess) and nephew (Alex) who you can see sporting a respirator on our website whilst on a rodent job! Herefordshire has close, historic links to the Armed Forces community. Ssafa do a fantastic job in supporting members of the Armed Forces, veterans and their families. Read about how a donation to ssafa can help those who really need your support: https://www.ssafa.org.uk/about-us/our-stories Please help us to support them by either donating or liking and sharing our posts. Those who want to donate but prefer to do so offline can email us at contact@pgmpestcontrol.co.uk or call us on 01981 540088 / 07964 370480 or use our contact us page on the website for more information. To donate please click here https://mydonate.bt.com/fundraisers/pgmpestcontrol PGM & Son is a local pest control company serving the local Hereford community. We're a family business with family values and we're delighted that our younger family members have decided to take part in this year's Furlong Fury event to raise funds for Hereford ssafa. 2018 marks the centenary of the Armistice. We believe it's important for our young people to remember those who gave, and continue to give, their lives for our freedoms. PGM Pest Control has sponsored team shirts for the event and will be making a donation to ssafa - please join us in supporting our Armed Forces, veterans and their families.  If you'd prefer to donate offline please contact us via our website at www.pgmpestcontrol.co.uk Event details Furlong Fury - the ultimate obstacle challenge This is more than just a race. The challenge will take runners around two laps of the racecourse with a 24 furlong route (5k) and over (or under) 20+ major obstacles – from cargo net crawls to mud baths, flying monkey bars to high walls, and YES LOTS and LOTS of mud!  The PGM team will be testing their camaraderie to the limit. Go Alex, Jess, Ellie & Joe! Event date 24-June-2018 11:00  -  14:00 Event type Furlong Fury We are proud to support and raise much needed funds for ssafa.

In support of the Armed Forces, PGM & SON Pest Control Herefordshire offers a 10% military discount on all pest control treatments. W hat pest control issues does PGM & SON Pest Control deal with? Why members of the Armed Forces in Herefordshire should choose PGM & SON for their pest control. We can help with all your pest control needs: · Rats · Mice · Cluster flies · Ants · Wasps · Hornets · Birds · Squirrels · Moles · Fleas · Bed bugs · Ladybirds · Carpet moth · Woodworm And more! We can’t list them all here but if you have a pest control problem give us a call and we can help! Why do Armed Forces need pest control? Well, like the rest of the British public, we’re in awe of our Armed Forces. We know they’re heroes but even heroes need a hand once in a while – pests don’t discriminate, they’re just as happy living in a soldier’s house as anyone else’s! We know that our Armed Forces travel to far flung places and often stay in shared accommodation; this makes them more prone to picking up pests and bringing them back home with them. So, the Armed Forces may find they need pest control more than the rest of the population. And, members of the Armed Forces who are away a lot for long periods of time may not notice a pest problem developing at home. By the time they return to their home they may find that they have a far bigger problem as a result. A pest infestation can take hold pretty quickly and that means that damage to property can also happen quite quickly. And that can be time consuming and costly to fix. What can PGM & SON Pest Control Hereford offer members of Armed Forces? We can offer advice and solutions for any pest problem We offer reliable, trustworthy, value for money services Local, family run business British Pest Management Awards – 2019 Sole Trader of the Year NPTA approved Fully qualified, carries comprehensive public liability insurance We can supply references from other members of the Armed Forces We offer a 10% discount on all pest control treatments to serving and retired members of the Armed Forces. So, if you have a pest problem and don’t know who to turn to…call in the Pest Forces at PGM & SON. -

We're proud to be able to support members of the UK Armed Forces community by offering a 10 % military discount to help with your Pest Control needs. Pest control discount for armed forces throughout Herefordshire & Worcestershire What pest control issues does PGM & SON Pest Control deal with? · Rats · Mice · Cluster flies · Ants · Wasps · Hornets · Birds · Squirrels · Moles · Fleas · Bed bugs · Ladybirds · Carpet moth · Woodworm And more! We can’t list them all here but if you have a pest control problem give us a call and we can help! Why do Armed Forces need pest control? Well, like the rest of the British public, we’re in awe of our Armed Forces. We know they’re heroes but even heroes need a hand once in a while – pests don’t discriminate, they’re just as happy living in a soldier’s house as anyone else’s! We know that our Armed Forces travel to far flung places and often stay in shared accommodation; this makes them more prone to picking up pests and bringing them back home with them. So, the Armed Forces may find they need pest control more than the rest of the population. And, members of the Armed Forces who are away a lot for long periods of time may not notice a pest problem developing at home. By the time they return to their home they may find that they have a far bigger problem as a result. A pest infestation can take hold pretty quickly and that means that damage to property can also happen quite quickly. And that can be time consuming and costly to fix. If you are in the Armed Forces then we are giving a 10% military discount for current and former serving armed forces personnel, our way of saying thank you for your service. Call PGM & SON Pest Control Herefordshire and Worcestershire to book an appointment and claim your discount on 01981 540088 or email us contact@pgmpestcontrol.co.uk

Page Navigation Why 24/7 Pest Help Matters What is AI Pest Assist? How our AI Pest Assist Works Example Pest Control Queries Why 24/7 Pest Help Matters It’s midnight in Leominster. The house is quiet, but then you hear scratching in the loft. You’re suddenly wide awake, wondering if it’s rats, mice, or something else. Or maybe it’s a summer afternoon in Ross-on-Wye, and you discover wasps swarming around your shed roof. Pest problems never happen at convenient times — and they don’t stop for weekends or bank holidays. For many households and businesses across Herefordshire and Worcestershire , the first question is: “ What do I do right now? ” At PGM & Son Pest Control, we’ve listened to our customers and found a way to provide instant support at any time of day . Alongside our award-winning local technicians, we’re proud to launch a brand-new service: AI Pest Assist – 24-hour free help, support, and guidance for pest problems. Meet Your New AI Pest Control Assistant Need pest help fast? Don’t wait for office hours. AI Assist gives you instant 24/7 pest control guidance in Herefordshire & Worcestershire. Local experts ready to help. Common Pest Problems in Herefordshire & Worcestershire Living in the countryside brings incredible benefits — but it also means pests are a common part of life. Here are the most frequent issues our team deals with across Leominster , Hereford , Worcester , Ledbury , Ross-on-Wye , and Bromyard : 🐝 Wasp Nests Common in gardens, lofts, and sheds during spring and summer. Can cause painful stings and pose risks for children, pets, and anyone allergic. Wasp nest removal service > 🐭 Rats Often found in lofts, kitchens, barns, and outbuildings. Known to chew wires, insulation, and food packaging, causing fire hazards and contamination. Rat and rodents control > 🐀 Mice Small but destructive — can spread disease and damage property. Particularly problematic for cafés, pubs, restaurants, and other local businesses. Mice Control > 🪳 Other Nuisances Fleas from pets, ants in kitchens, bedbugs in bedrooms, and more. Each pest brings unique risks to health and property. Flea control > Ant control > Bed Bug eradication > No matter the pest, the key is quick action and the right advice . That’s where AI Assist comes in . What is AI Assist? AI Assist is our new, free 24/7 digital support service . Think of it as your virtual pest control guide , always ready to answer your questions. Why we launched it: We know pests don’t wait for office hours, and sometimes you just need instant reassurance before one of our technicians arrives. AI Assist bridges that gap, giving you: Immediate advice tailored to your situation Free access anytime, day or night Peace of mind while waiting for professional treatment Guidance to prevent further damage until help arrives 💡 Importantly, AI Assist does not replace our experts — it complements them . You’ll still get a fully qualified, local technician for treatment. But now, you don’t have to wait for office hours to get support. How Our AI Pest Control Assist Works Using AI Assist is simple for all your pest control queries: Tap the AI assistant chat bubble at the bottom right of your screen to connect instantly—no waiting, just answers. Type your question and hit send for instant pest control queries. Visit our website Locate our AI Site Chat in the right hand corner of your screen Type your question (e.g. “What should I do if I find a wasp nest in my loft in Leominster?”) Receive instant advice within seconds The service is free, available 24/7, and designed to give you practical steps that help you feel in control of your pest related problems. Example queries AI Pest Assist can answer: “Are rats in my loft dangerous?” “How do I stop ants from coming into my kitchen in Worcester?” “Is it safe to remove a wasp nest myself?” “Do you offer pest control for businesses in Hereford?” "Are your pest treatments safe for kids and pets?" Pests may be a fact of life, but they don’t have to disrupt yours. With PGM & Son Pest Control, you get the best of both worlds: Local, award-winning technicians who know Herefordshire and Worcestershire inside out AI Pest Assist – free 24-hour pest guidance and support whenever you need it Don’t let pests take over your home or business. Get expert help today — your local solution is just a click or call away. PGM Office Hours, Contact & Emergency Callouts At PGM & Son Pest Control, we make it easy for you to reach us whenever you need help. Office Hours Monday – Friday: 8:00am – 8:00pm Saturday: 8:00am – 8:00pm Sunday & Bank Holidays: 8:00am – 8:00pm Emergency Call-out 24/7 AI Pest Assist available 24/7 Contact Details Office: 01981 540088 Email: contact@pgmpestcontrolco.uk More ways to contact us Emergency Call-Outs Pests don’t keep office hours, and neither do we. For urgent pest problems outside our standard office times: Call our Emergency 24 hour Line: 07964 370480 A RSPH qualified technician will assess the situation and arrange your priority visit. We aim for the fastest possible response in Leominster, Hereford, Worcester, Ross-on-Wye, Ledbury & Bromyard. Check out our locations . Got Pests? We've Got it Covered! If you need to speak to a human call our pest experts on 01981 540088   or use our 24/7 AI Assist live chat facility on the right hand side of your screen for help, support and guidance.

What advice can we provide residents of Herefordshire and Worcestershire to maintain a pest-free environment? Ensuring a pest-free environment is crucial for maintaining the comfort and safety of your home or business. Rats and rodents are a common problem in many homes and businesses. Not only do they cause damage to property and spread disease, but they can also be difficult to get rid of. If you’re looking for ways to keep your home rodent-free this year, then you’ve come to the right place! In this article, we’ll provide you with tips and advice on how to get rid of rats and keep your home rodent-free. Here are some practical tips to help you keep pests at bay Rodent Control Tips for a Rat-Free Home Seal off entry points to prevent rodents from entering. Eliminate any food sources that may attract rodents. Use humane traps and repellents to catch and remove rats. Regularly clean and maintain your home to discourage rodents. Contact a pest control professional if the infestation is severe. By following these tips, you can ensure your home is rodent-free. Regular maintenance and prevention are key to keeping pests away for good. Make Sure You Pest Proof Your Home! If you think you may have a rat or mouse problem then make sure you deal with it straight away. Don’t ignore the problem as it will only get worse. How to Identify a Rat or Mouse Infestation Droppings – look out for rat or mice droppings. Urine – mice and rats urinate which can spread disease. Rats’ urine in particular has a very strong pungent smell. Burrows or nests . Unexpected crumbs , shredded paper or cardboard or chewed pipes and skirting boards are also signs of rats or mice. You can see them ! If you see a rat or mouse it’s likely you have a pest issue already. PGM & Son Pest Control can help with your pest prevention  needs. Learn more about THE RAT 101   Learn more about THE MOUSE 101   If you have a rat or mouse problem get in touch with PGM & Son Pest Control for all your rodent extermination needs, click on the below location for more information. Call PGM & Son Rodent Control on 01981 540088 or use our emergency number 07964 370 480. You can also email us at contact@pgmpestcontrol.co.uk or use the live chat facility on our website www.pgmpestcontrol.co.uk

From city flats to rural farmhouses, our end-of-tenancy fumigation service is designed to be fast, thorough, and stress-free. Covering all areas across Herefordshire and Worcestershire , we make sure your property is ready for its next chapter — clean, pest-free , and safe. When a tenancy ends, whether in Hereford, Worcester, Ledbury, Malvern, Ross-on-Wye, Bromyard, Leominster, or any surrounding town or village, PGM & Son is here to help. We provide fast, professional end-of-tenancy fumigation to ensure properties are safe , hygienic , and ready for their next occupants. We work with letting agents , landlords , and tenants across the two counties to deliver effective pest treatments and post-treatment cleaning, giving everyone peace of mind. Why Choose PGM & Son for End of Tenancy Fumigation? Local expertise : We know the pest control challenges unique to both Herefordshire and Worcestershire. Rapid response : Same-day or next-day service available. Fully qualified & insured : Public liability cover up to £5 million. Trusted & accredited : Members of the National Pest Technicians Association (NPTA), BPCA British Pest Control Association , and licensed waste carriers. Award winning pest control services. We use real-time reporting for our commercial pest control services . Eco-friendly & discreet : Safe for people, pets, and the environment. Areas We Cover We provide end-of-tenancy fumigation in every town, village, and rural location across: Herefordshire Hereford , Ross-on-Wye , Leominster , Ledbury , Bromyard , Kington , and all surrounding areas. Worcestershire Worcester , Malvern , Evesham , Pershore , Droitwich Spa , Kidderminster , Bewdley , Redditch, and all surrounding areas. Not seeing your area listed? No worries! Just hop on the live chat on the right side of your screen or give us a quick call. What Our Fumigation Service Includes Thorough property inspection to identify pest activity. Targeted fumigation to eliminate pests such as fleas, bed bugs, moths, and more. Removal of pest debris including faeces, corpses, and nesting materials. Deep cleaning and sanitisation to make the property safe for re-occupation. Advice on proofing and prevention to protect against future infestations. Ideal for Letting Agents, Landlords, and Tenants Whether you’re: A tenant needing a fumigation certificate to secure your deposit A landlord preparing a property for new tenants, or A letting agent managing multiple properties …we’ll ensure your property is pest-free, clean, and compliant. We also provide a specialist Bed Bug Swab Service for hotels and holiday lets . Our discreet testing service ensures your guests enjoy a comfortable, pest-free stay while helping you maintain high standards of cleanliness and customer satisfaction. Book Your End of Tenancy Fumigation in Minutes Ready to make your property clean, pest-free , and move-in ready? You can arrange your fumigation quickly and easily via our contact page, where you’ll find: Email : contact@pgmpestcontrol.co.uk Quick contact form — send us your details and we’ll call you back. WhatsApp messaging — get instant answers and arrange appointments in real time. AI Assist live chat — ask questions 24/7 and get personalised recommendations. Direct phone numbers for urgent or emergency bookings: Head Office : 01981 540088 24hr Emergency Mobile : 07964 370480 Whether you prefer a quick message, a call, or instant online help, we make booking your fumigation as simple as possible. End of Tenancy Fumigation - Frequently Asked Questions Q: Do I need fumigation at the end of my tenancy in Herefordshire or Worcestershire? If your tenancy agreement specifies fumigation — often for properties where pets have lived — then yes, it’s required. Even if it’s not stated, fumigation is highly recommended if there are signs of pests such as fleas, bed bugs, moths, or cockroaches. Many landlords and letting agents expect a pest-free property before they return your deposit. Q: How long after fumigation can tenants move in? In most cases, properties are safe to re-enter once the treatment has fully dried, which is usually within a few hours. We’ll give you clear guidance after your fumigation service, so you know exactly when it’s safe to enter the property. Q: What pests can be treated during end-of-tenancy fumigation? Our treatments can target a wide range of pests, including fleas , bed bugs , carpet moths , ants , silverfish , cockroaches , and insects . We’ll tailor the fumigation to target the specific pests present. Q: Do you cover rural areas as well as towns and cities? Yes — we serve every location across Herefordshire and Worcestershire. Q: Can you provide a certificate of fumigation? Yes — if your landlord, letting agent, or council requires proof, we can issue an official fumigation certificate after treatment. Q: How far in advance should I book? We recommend booking as soon as you know your moving date to guarantee availability, especially during peak rental changeover periods.

The big news in the pest control industry is the restrictions imposed on the use of Ficam D – the core product used by pest controllers to treat wasps’ nests. So, what’s the change? In January, Bayer the chemical manufacturer announced that Ficam D, whilst re-approved for use, can now only be used indoors. And, product with the old label is no longer available to purchase; any stock held must be used up by 25 July 2019. A wide range of insects falling into the definition of crawling insect (with the exception of ants) have been removed from the label and, for wasps’ nests, there are a number of restrictions on how the product can be used. The key change everyone is talking about is the restriction on the use of the product outdoors. According to the label, ‘For control of wasps and hornets (nests) including Asian hornets’ nests, as an indoor treatment.’ This means that pest controllers will need to think carefully about how and when to use the product. For example, whilst it’s clear that loft spaces are indoors, it is not always clear whether outside structures will qualify. And what about application of the product to the inside from the outside? According to Bayer, the indoor definition includes nests inside the eaves of a house even where the treatment is applied from the outside. Sheds and garages are okay as well but more temporary structures like greenhouses and open-fronted structures are less likely to sufficiently meet the Health and Safety Executive’s (HSE) expectation of ‘indoors’. So pest controllers are going to have to exercise more judgment than ever when treating pest problems with Ficam D. And, although Asian hornets’ nests are covered by the product label their nests are usually outside. There are also changes to the label which suggest that the current approach of carrying out one treatment may also have to change. When treating wasp nests, Pest controllers can usually carry out one treatment, leaving the site in the knowledge that the problem has been resolved. And, this practice is generally factored into the price of wasps’ nests treatments. Pest controllers can keep the cost of wasps’ nests treatment down because a follow up visit isn’t normally necessary. However, the new product label states “After treatment the nests should be removed, if possible, and disposed of in a controlled manner…’. It also says that ‘an impervious surface covering’ should be applied to surfaces that could be contaminated during the treatment. The purpose being to prevent contamination outside the nest. However, immediate removal of sheeting might not be appropriate as the dust may not have settled sufficiently. And, pest controllers will be reluctant to remove sheeting immediately following treatment as there is an increased risk of being stung. With the news that former soldier turned pest controller, Lee Darker, 48, died after suffering anaphylaxis following a wasp sting having treated a wasp nest, pest controllers are acutely aware of the dangers of pest control. These two new requirements suggest that follow up visits may now be necessary to remove the covering / sheeting and the nest itself. And, that may start to push up the price for treating wasps’ nests. Pest controllers will also need to think about how best to treat wasps’ nests outdoors. Many wasps’ nests are spotted in hedges and bushes and are spotted quite quickly. Pest controllers will need to look for other solutions to the problem, including biocide-free and other insecticides. Ultimately, a good pest controller will always consider whether there is any need to treat the nest in the first place ; if the nest poses no risk then there should be no reason to treat / remove it. All pest controllers should think carefully before using any chemicals – make sure your chosen pest controller thinks before s/he acts! If you’ve a problem with wasps, hornets, ants or any other pest control issues across Herefordshire and Worcestershire , give PGM Pest Control a call. We’re here to help with all your pest problems. Give your local pest control business a call today for a free no-obligation quote. Call us today on 01981 540088 / 07964 370480 for a free no-obligation quote. Or email us at contact@pgmpestcontrol.co.uk

Bed bugs can be carried unknowingly into your home or business and, once inside, a bed bug problem can spread rapidly. For example, bed bugs can be transported in clothes, luggage and furniture. You can easily attract a bed bug problem if you’ve stayed in an hotel with an infestation or perhaps you purchased some second-hand furniture from eBay which arrived with a family of bed bugs! So, you can see that bed bugs are much more common than you think and there’s nothing to be embarrassed about. At PGM & Son Pest Control, it’s all in a day’s work for us so don’t delay and call us today to get rid of your bed bugs before they spread. What do we know about bed bugs? Their hosts are humans They lay their eggs near to their human hosts in cracks or crevices such as crevices in beds, behind skirting boards, in plug sockets and behind picture frames and loose wallpaper The nymphs (which are the early stages of bed bugs) are so tiny it is hard for the human eye to detect them They feed on human blood, mostly at night They can’t fly but they do crawl and tropical bed bugs can climb They can go for many months without feeding which increases their chance of survival They are more prevalent in multiple occupancy buildings especially where there is a high and quick turn over of residents, such as hotels, hostels and blocks of flats Although bed bugs don’t usually transmit diseases, they do bite and their bites can cause irritation which may be worse for people with allergies. How to tell if you have a bed bug infestation? You’ve got red itchy marks / lumps on your skin Laundry such as bedding has an unpleasant smell Dark spots on bed frames and mattresses that look like ink spots Signs of blood smears on bedding and headboards You can see bed bugs on your bedding or on your furniture if you have an active infestation. How can I prevent bed bugs? Well, it’s pretty hard to prevent bed bugs because normally they are spread through bad luck. But nevertheless you can take some steps to reduce the chances of you getting a bed bug infestation in the future: Check for bed bugs if you are staying in temporary accommodation or moving into a new property. If you buy second hand property check it for bed bugs before you take it into your home or business If you are unlucky enough to stay somewhere which has a bed bug infestation then make sure you take precautionary steps before returning home, which include washing your clothing, luggage and bedding in a 60 degree wash cycle; tumble drying on a hot setting for at least half an hour or you can freeze everything in the deep freeze for at least 3 days. If you run a high residency turn-over business, such as a B&B, hotel or hostel then consider engaging a pest control company to carry out ongoing monitoring for early detection. Train your staff to know what to look for so that bed bugs can be detected early and an infestation avoided. DIY treatments for bed bugs are rarely successful. Pest Controllers have access to treatments that are not available to the general public. Also, it’s really tricky to treat bed bugs because all crevices and cracks including plug sockets and skirting boards need to be treated so it’s best to engage the services of a fully qualified pest controller. What can you expect from a PGM & Son Pest Control Bed Bug Treatment? Call us and we’ll give you advice Book a treatment and we’ll give you some pre-treatment advice. You’ll need to follow this to ensure that the treatment is as thorough as possible We’ll carry out a comprehensive treatment in your property or business Advice on what to do after we’ve carried out the treatment to ensure that you remain bed bug-fee! We can also offer businesses our ongoing bed bug detection program and staff training Ask about our bed bug detection and training services. PGM Hereford Pest Control’s bed bug service is fast, friendly and effective. If you’re experiencing a problem with bed bugs for any other pest control problems call PGM & Son Pest Control Serves, we cover all locations across Herefordshire and Worcestershire on 01981 540088 or email us at contact@pgmpestcontrol.co.uk

Overview & Navigation Oriental cockroaches (Blatta orientalis), commonly known as black cockroaches, are moisture-loving pests found in UK homes, businesses, and communal buildings. This guide covers how to identify them, signs of infestation, where they live, health risks, and how to get rid of them. If you spot one, act fast — they don’t travel alone! What Is an Oriental Cockroach? How to Identify an Oriental Cockroach Signs of an Oriental Cockroach Infestation Where Oriental Cockroaches are Found Habitat and Behaviour Life Cycle and Development Why Oriental Cockroaches are a Problem in UK Buildings Health Risks from Oriental Cockroaches How to Control Oriental Cockroaches Frequently Asked Questions 🎧 Prefer to listen? Here’s the audio version of this article The Oriental Cockroach, Black Beetle (Blatta orientalis) Cockroaches are a serious concern in homes, restaurants, commercial kitchens, and rental properties across the UK — and one of the most common species we deal with is the Oriental cockroach (Blatta orientalis), often referred to as the " black cockroach ". Recognising this pest early is key to preventing a widespread infestation. As award-winning UK pest control experts, we’ve seen firsthand how quickly Oriental cockroaches can spread through properties, especially those with poor drainage or excess moisture . In this guide, we’ll help you accurately identify the Oriental cockroach, understand where they thrive, the risks they pose to health, and how to deal with them effectively. Whether you’re a homeowner, landlord, business owner or property manager, this page is your go-to resource for accurate identification and next steps for cockroach control. What Is an Oriental Cockroach? The Oriental cockroach (Blatta orientalis) is one of the most common cockroach species found in the UK, particularly in built-up urban environments . Often referred to as the “black cockroach” due to its dark colouring, this species is a slow-moving, moisture-loving insect that thrives in damp, poorly ventilated areas. Unlike the more agile German cockroach, Oriental cockroaches are less likely to be seen crawling on walls or ceilings and are generally slower . They are ground-dwellers and are often found near drains, in basements, under kitchen appliances, and in service ducting — especially in older properties or large commercial buildings. Key characteristics include: Scientific name : Blatta orientalis. Common name : Oriental cockroach or "black cockroach". Habitat preference : Cool, damp environments such as cellars, waste storage areas, leaking pipework, and under floorboards. Activity : Nocturnal (more active at night), often hiding during the day. Oriental cockroaches are a strong indicator of underlying damp or drainage issues . If you’ve seen one, it’s very likely there are others nearby — they tend to live in large colonies and are rarely seen in isolation . Knowing how to identify an Oriental cockroach is the first step in protecting your home or business from a potentially serious pest infestation. How to Identify an Oriental Cockroach Anatomical diagram of the Oriental Cockroach Black Beetle (Blatta orientalis) Diagram of the Oriental Cockroach with labeled body parts (refer to image for diagram): • Dark brown to black, shiny, and very flattened. • Long flexible antennae. • Head tucked beneath pronotum. • Male with wings nearly to end of abdomen. • Leathery front wings (tegmina). • Male with 3 abdominal segments visible—characteristic styles on male. • Well-developed spiny legs. Note : Female adult has only very reduced “wing buds”. (Actual size [maximum] of adult shown as a line, 17–30 mm). Signs of an Oriental Cockroach Infestation Spotting Oriental cockroaches early can make all the difference in preventing a serious infestation — but because they’re nocturnal and shy, these pests often go unnoticed until the problem is well-established. Here are the key warning signs to look out for: 1. Live Cockroaches Typically seen late at night crawling across floors, especially in kitchens, bathrooms, or basements. Adults are dark brown to black, about 20–30mm long, and tend to stay low to the ground . Nymphs (juveniles) are smaller, wingless, and usually seen near harbourages . 2. Cockroach Droppings Droppings resemble black pepper or small coffee grounds. Often found along wall edges, in corners, under appliances, and around sinks or drains. May be mistaken for general dirt or debris in dark, damp environments. 3. Egg Cases (Oothecae) Brown, purse-shaped capsules approx. 8–10mm long . Found in cracks, crevices, behind cupboards, or near skirting boards. Each egg case can contain up to 16 eggs, so early removal is critical . 4. Unpleasant, Musty Smell Large infestations may produce a distinctive, stale odour . Caused by cockroach pheromones and bodily secretions . Often strongest in warm, enclosed areas such as boiler rooms or under sinks. 5. Smear Marks In very damp areas, cockroaches may leave brown smear trails along floors and walls. Common in basements, behind leaking appliances , or around bin stores. 6. Sightings Near Drains or External Doors Oriental cockroaches often enter from drainage systems or through gaps around pipes and doors . Finding one near a bathroom, utility room, or basement entry point is a red flag . Even One Cockroach Is a Warning Sign - Unlike some pests, cockroaches don’t travel alone. If you’ve seen even a single Oriental cockroach, there’s a strong chance there’s an active colony nearby — often hidden behind walls, under floorboards, or in inaccessible service voids. Where Oriental Cockroaches Are Found in the UK Common Locations and High-Risk Areas Oriental cockroaches are widely distributed across the UK, with infestations most commonly reported in densely populated urban areas such as London , Birmingham , Manchester , Leeds , and Glasgow . Their presence is often linked to older buildings with outdated plumbing or drainage systems, high humidity, or poor sanitation. Typical Environments Where Oriental Cockroaches Thrive: Basements and cellars. Service ducts, boiler rooms, and plant rooms. Commercial kitchens and food preparation areas. Communal bin stores in flats and housing blocks. Leaking pipework or broken drainage systems. Bathroom floor voids and under sinks. Sewers and subfloor voids. In residential settings , they’re often first spotted crawling across floors in kitchens or bathrooms — especially at night. In commercial premises , infestations often go unnoticed until cockroaches are seen during operational hours, which is a major concern for food safety and hygiene regulations. Their ability to enter through drainpipes, cracks in walls, or shared ducting between flats and businesses makes them particularly troublesome in multi-occupancy buildings. Even if a property is kept clean, Oriental cockroaches can still gain access from neighbouring units or external drainage systems. If you’re seeing cockroaches in or around your property — especially near damp, dark, or low-traffic areas — it’s time to investigate further and call in a professional pest control expert. Habitat and Behaviour of Oriental Cockroaches Oriental cockroaches (Blatta orientalis) are primarily nocturnal pests , often active after dark when buildings are quiet . While they prefer warm , damp environments , they are surprisingly tolerant of cooler conditions and can even survive outdoors in sheltered locations during the winter. Nymphs and adults tend to cluster together in hidden harbourages when inactive, drawn to each other by an aggregation pheromone. You’ll often find them hiding under kitchen units, inside ducting, beneath floorboards, or in service voids — especially in properties with excess moisture or poor ventilation . Although they feed on a wide variety of organic matter, Oriental cockroaches require access to free water to survive . This is why infestations are most common in: Heated buildings such as apartment blocks, hotels, hospitals, and laundries. Underground heating ducts and service shafts. Drains, bin stores, and waste areas. Refuse sites or outdoor areas close to buildings. Unlike some other cockroach species, Oriental cockroaches do not tolerate hot, dry conditions , and they’re not good climbers on smooth surfaces — though they can ascend rough walls and vertical ducts, allowing them to spread across multiple floors in a building. Life Cycle and Development of the Oriental Cockroach: From Egg to Adult Oriental cockroaches follow a gradual incomplete metamorphosis , developing through three main stages: egg, nymph, and adult. The breeding cycles of cockroaches. Eggs The female lays her eggs in a protective case known as an ootheca , usually depositing around five oothecae in her lifetime , each containing approximately 16 eggs . These are placed in secluded harbourages and hatch in 6 to 12 weeks , depending on temperature . Nymphs Nymphs resemble smaller , wingless versions of the adults. They go through 7 to 10 moults, taking 6 to 18 months to reach full maturity . During this time, they stay close to adults, sharing harbourages and food sources. Adults Mature Oriental cockroaches are dark brown to black , with a robust, glossy body . Males may have short , non-functional wings , while females usually have wing buds only . Neither sex is capable of flight . Adults typically live for up to 6 months under favourable conditions. This long development cycle and resistance to environmental changes make Oriental cockroach infestations difficult to detect early — and even harder to eliminate without a comprehensive treatment plan. Why Oriental Cockroaches are a Problem in UK Buildings Oriental cockroaches are a major pest concern in the UK, particularly in multi-occupancy buildings and urban environments . They're frequently encountered in: Hotels. Care homes and healthcare settings. Commercial kitchens and restaurants. Flats and shared housing blocks. Their ability to spread through pipework, shared ducts, and lift shafts makes them especially problematic in large buildings . Because they are primarily active at night and hide during the day, infestations can become well-established before they are noticed. Most importantly , Oriental cockroaches are known to carry bacteria and pathogens , including E. coli and Salmonella , contaminating surfaces and food as they move through properties. They are also associated with asthma and allergic reactions, particularly in sensitive individuals. Health Risks from Oriental Cockroaches Oriental cockroaches aren’t just unpleasant — they pose a real health risk to homes, businesses, and public spaces across the UK. As they move through properties, particularly through drains, sewers, refuse areas, and kitchens , they pick up and spread harmful bacteria and allergens. 1. Spread of Disease-Causing Bacteria Oriental cockroaches are known carriers of a range of pathogenic microorganisms , including: Salmonella Escherichia coli (E. coli) Staphylococcus Pseudomonas aeruginosa These bacteria can be transferred to food, food preparation surfaces, and utensils , creating a serious risk of foodborne illness in homes and commercial kitchens. 2. Contamination of Surfaces As they crawl across floors, walls, counters, and storage areas, cockroaches leave behind: Fecal matter Saliva Cast-off skin and body parts Smear marks from secretions This contamination isn’t always visible, but it can result in cross-contamination in both residential and commercial environments — especially dangerous where hygiene standards are legally enforced, such as in hospitality or healthcare. 3. Triggering Allergies and Asthma Oriental cockroach allergens have been linked to: Respiratory irritation Allergic reactions Asthma attacks, particularly in children, the elderly, or those with pre-existing respiratory conditions Cockroach allergens are found in their droppings, saliva, and body parts — all of which can become airborne in indoor environments, especially in poorly ventilated spaces . 4. Risks in Multi-Occupancy and Vulnerable Environments Infestations in buildings such as flats, care homes, hospitals , and schools can present a heightened risk. In these settings, Oriental cockroaches can quickly move through service voids and ducting, spreading contamination across multiple units or floors. If you suspect an Oriental cockroach problem, acting quickly isn’t just about comfort — it’s about protecting the health of your family, staff, customers, or tenants . For safe, expert help, speak to our team of licensed professionals or visit our Cockroach Control Services page. How to Control Oriental Cockroaches: Professional Pest Management Tips Controlling Oriental cockroach infestations can be challenging due to their long egg incubation period, ability to hide in inaccessible harbourages, and resistance to many DIY treatments. Here’s what effective control looks like: Thorough inspection to locate all harbourages and entry points. Use of residual insecticides, dusts, and gel baits suitable for damp or hidden environments. Choosing products with long-lasting persistence to account for the extended nymph development time. Treating all affected areas, including service voids, ducts, drains, and nearby units. Monitoring and repeat visits to break the breeding cycle and ensure full eradication. Because Oriental cockroach eggs are resilient and well-hidden, a single treatment is rarely enough. Professional pest control approach involves planned follow-up treatments and proactive monitoring, ensuring elimination of the infestation fully and stop it from returning. When to Call a Professional DIY traps and sprays rarely eliminate the root of the problem — especially when eggs are hidden in walls , drains , or service voids . If you’ve seen one Oriental cockroach or noticed signs like droppings or an unusual smell, it’s time to call in professionals . We use targeted , long-lasting treatments to safely eliminate infestations and prevent recurrence. Frequently Asked Questions About Oriental Cockroaches What attracts Oriental cockroaches to homes and businesses? Oriental cockroaches are drawn to cool, damp environments with easy access to food and water. Common attractants include leaking pipes, unsealed bin areas, food waste, and warm service ducts. Can Oriental cockroaches live outdoors in the UK? Yes — Oriental cockroaches can survive outdoors in protected areas such as drains, bin stores , and service ducts . While they prefer warmth, they are tolerant of cooler conditions and can overwinter outside, though they don’t breed below 10°C . Are Oriental cockroach eggs hard to get rid of? Yes . The oothecae (egg cases) are well-protected and often hidden in cracks and voids. They can take 6–12 weeks to hatch , making infestations difficult to eliminate without professional, repeat treatments. What’s the difference between Oriental and German cockroaches? Oriental cockroaches are larger (20–30mm), darker (black or dark brown), and slower-moving. German cockroaches are smaller (12–15mm), light brown with two dark stripes, and more agile. Oriental cockroaches are also more commonly found at ground level and in cooler areas, while German cockroaches prefer warmer, higher-up spaces like behind cookers and fridges. Do Oriental cockroaches cause bad smells? Yes. Large infestations can produce a distinctive , musty odour caused by pheromones and secretions. This smell may be noticeable in enclosed areas such as boiler rooms or under floorboards. How do I get rid of cockroaches? Learn more on how to get rid for cockroaches . Need Help With Cockroach Removal? Oriental cockroaches are not a pest you want to leave untreated. If you’ve seen one — or suspect there may be more — contact us today for a professional inspection and safe, effective treatment. If any of these signs sound familiar, it’s time to act quickly. The longer an infestation is left untreated, the more difficult and expensive it becomes to eradicate. For expert cockroach help and eradication across all towns and villages in Herefordshire and Worcestershire , visit our Cockroach Control page . Need a loft inspection? Learn more about our professional loft surveys . If you need to speak to a human call our pest experts on 01981 540088 or use our 24/7 AI Assist live chat facility on the right hand side of your screen.