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Why businesses should consider engaging a regular pest control professional How Pest Infestations Can Impact Office Businesses Unhappy staff! Costs to repair damage caused by pests such as chewed pipes and cables Disruption to the business if you must close to carry out a pest treatment Complaints and claims from employees or the public Loss of income from un-rentable or unsaleable office space Damage to your reputation Disputes with your neighbouring businesses if pests transfer to their offices Termination of rental contracts if your landlord considers you have encouraged or not prevented or removed a pest problem Practical Tips for Office Pest Control Clean your kitchen areas properly and frequently. Instil in your employees the importance of good hygiene by making sure they clean up spills and crumbs and dispose of their rubbish and leftover food and drink Check your bins are emptied regularly and external bins taken away for disposal. Make sure bins have tight fitting lids and consider investing in external pest proof bins Clear desk policie s are easier to implement in our connected world so there’s no excuse for employees to create pest harbourage and food sources on their desks anymore! Pest proof your office . Make sure regular maintenance jobs are completed by blocking holes and sealing gaps. Pay attention to the high-risk areas such as window frames and doors, pipes and air vents. Fix leaks as soon as you spot them, pests need water as well as a food source Train your staff to spot a potential or actual pest problem. For example, make sure your maintenance staff are actively looking for access points and pest harbourage. Ask your cleaners and other office staff to look out for signs of pests such as droppings, strong smells and insects on plants Make sure your caretakers or building maintenance staff pay attention to the external permitter keeping shrubs and trees cut back and preferably away from the building, clearing piles of leaves and keeping window and door frames clean and clear All of these things will help you to minimise your risk of experiencing a pest problem in your office business. Top Five Pests Found in Offices Rats Mice Ants Flies Cockroaches How to Deal with an Office Pest Problem The first thing to do is not panic. Make sure your staff report any problems as soon as they are spotted and explain they should not try to handle a pest problem themselves for their own and others’ health and safety. Call a professional pest controller, they have access to solutions not available to the general public and they are trained to deal with pests in a safe and effective manner. If you have got a pest problem, it’s usually best to call in the professionals. For all your office pest problems in Herefordshire or Worcestershire give PGM & Son Pest Control Services a call on our local number 01981 540088 or 07964 370480 for a free no-obligation chat. If you prefer, you can email us at contact@pgmpestcontrol.co.uk or use the live chat facility on our website and if we’re not available on the live chat for any reason then there’s a handy message service for you to leave your details so we can call you back.

With bonfire night here once again PGM pest control are urging Herefordshire and Worcestershire residents to take care of one of nature’s most loved pest controllers, The Hedgehog. Hedgehogs are great natural pest control in the garden as they eat slugs, snails and insects saving your much-loved flowers and plants from destruction. Hedgehog's are natures pest controller Advice this 5th November is to check and re-check your bonfire stack before lighting it to make sure there are no hedgehogs hiding inside. As the leaves are falling from the trees in abundance, check piles of leaves for hedgehogs. How to Make a Cheap Hedgehog Temporary Home If you find a hedgehog in your bonfire, make a nice cozy hedgehog home from a cardboard box, some piles of leaves or straw leaving a good size entry gap for the hedgehog to get in. Put the box in a safe, quiet place such as a shed or garage well away from the festivities and offer the hedgehog some meaty cat or dog food and water. Once the embers are totally dampened down, release the hedgehog under a hedge, bush or behind a stack of logs near where it was found, with its original nesting materials. Read more about how to keep hedgehogs safe this bonfire night at The British Hedgehog Preservation Society (BHPS) If you come across rats whilst making your garden hedgehog safe Call PGM & Son Rodent Control Herefordshire and Worcestershire on 01981 540088 or drop us an email at contact@pgmpestcontrol.co.uk

Protect your business with effective commercial pest control Are you starting a food or drinks business in Herefordshire or Worcestershire? In this blog post, we'll explore the key reasons why you should prioritise commercial pest control , the types of pests commonly found in Herefordshire and Worcestershire , and the best strategies to keep them out of your commercial space. Legal Obligations for Employers Meet your requirements under the Health and Safety at Work Act 1974 to provide a safe working environment for your staff – this means FREE OF PESTS! Under The Food Safety Act 1990 and The Food Hygiene (England) Regulations 2013 you must ensure you have adequate procedures in place for pests. Why you need to comply with the law on managing pests in your hospitality business The penalties for failure to comply can be severe – complete and immediate closure of premises; fines of up to £20,000 or up to six months in prison! How to comply with the law The best way to comply with the law is to engage the services of a professional pest controller. This week we take a look at PGM & Son Pest Control’s Rodent Control Service for Hereford and Worcester hospitality businesses. PGM & SON Pest Control – Rodent Control Services for Businesses PGM adopts an integrated approach which considers non-chemical, biological and cultural methods as well as customer education, habitat modification and physical methods. We offer advice and support in this regard. It is not PGM policy to simply kill pests with a pesticide and we will do our utmost to prevent unnecessary suffering and to protect non-target species. We support the Campaign for Responsible Rodenticide Use (CRRU) We provide all our commercial customers with a pest control management manual which sets out: The history of PGM’s visits to your site; Copies of the reports we will provide you with at each visit; A copy of your site plan and the monitoring and control points; Reference material and other important information, which includes the availability of our: Professional qualifications. Membership of professional bodies. Our Terms of Business. Public Liability Insurance. Material hazards information. Risk Assessments. We will ask you to provide a plan of your site or we may arrange to visit your site to prepare a plan. We supply and install suitable bait boxes for your site, the number being dependent on the size and nature of your site and the existing pest activity. We carry out routine inspections of your site to identify rodent activity and / or issues and risks likely to attract or influence pests. Treatments are carried out where infestations are identified, in line with your contract for services. Routine visits will normally be scheduled at regular intervals, e.g. monthly and will consist of inspecting the site, checking bait stations and replacing bait, or re-setting traps as required. If you have any problems in between routine visits and your contract includes call outs, we’ll be straight out to check on any issues you may have. Otherwise, a call out service is also available. We provide guidance and advice to clients on staying pest free. As a business owner in the food or drinks industry, you know how important it is to maintain a clean and hygienic environment to keep your customers happy and your business running smoothly. However, even the best cleaning practices can fall short if pests find their way into your commercial space. Rodents, cockroaches, flies, and other pests can cause damage to your products, contaminate your work areas, and pose serious health risks to your customers and staff. That's why it's essential to have effective commercial pest control measures in place to protect your business from infestations. For information on our services, please go to our website: www.pgmpestcontrol.co.uk For further information, or if you would like us to quote for our rodent control service, please contact us on 01981 540088 or email us at contact@pgmpestcontrol.co.uk Frequently asked Questions about Commercial Pest Control Q: What is commercial pest control? A: Commercial pest control is the management and control of pests, such as insects, rodents, and birds, in commercial or business settings, such as office buildings, warehouses, food establishments, restaurants, and hotels. Q: Why is commercial pest control important? A: Commercial pest control is important for several reasons, including ensuring the health and safety of employees and customers, protecting the integrity of the business and its products, and complying with legal requirements. Q: What kind of pests can be found in commercial settings? A: Common pests found in commercial settings include mice, rats, cockroaches, bed bugs, wasps, and birds. Q: How do pests enter commercial buildings? A: Pests can enter commercial buildings through various means, such as open doors and windows, cracks and crevices in the building's structure, and through deliveries and shipments. Q: How can businesses prevent pest infestations? A: Businesses can prevent pest infestations by implementing good sanitation practices, maintaining a clean and clutter-free environment, sealing cracks and gaps in the building's structure, and using pest control products and professional services. Q: What should businesses look for when choosing a pest control service? A: When choosing a pest control service, businesses should look for a company that is licensed and insured, has experience in commercial pest control, uses environmentally friendly pest control products and practices, and offers ongoing pest control maintenance and support. Q: How often should businesses have pest control treatments done? A: The frequency of pest control treatments depends on the type and severity of the pest problem, as well as the type of business and industry. A pest control professional can recommend a treatment schedule based on these factors. Q: Is pest control safe for employees and customers? A: Yes, pest control is safe for employees and customers when it is carried out by a licensed and experienced pest control professional using safe and environmentally friendly products and practices. Q: What legal requirements are there for commercial pest control in the UK? A: The Health and Safety at Work etc. Act 1974 and the Control of Substances Hazardous to Health Regulations 2002 require businesses to ensure the health and safety of employees and others who may be affected by their work, including managing pests in the workplace.

This week we’re looking at squirrels. Here’s our pointers for checking whether you have a squirrel problem: Noise – scratching, rustling in attic and wall cavities Urine – a smelly loft could indicate a squirrel infestation has set in Doppings – pest controllers can tell the difference between rat, mice and squirrel droppings for you Damage to your property – holes in vents; torn insulation; problems with electrical wires Other squirrels in the vicinity – near roofs or high fences Evidence in the garden – bird feeders knocked over, damaged or disturbed or trees stripped of bark Gnaw marks on ceilings or woodwork. Contaminated cold water tanks and loft spaces. Stripped insulation on electrical wiring. What can you do to avoid a squirrel problem in your home or business? Block gaps and entrance holes Trim trees back especially over hanging branches Seal entry points Remove items stacked against the side of the property Trim dense ivy Squirrels are fairly strong for their size and also persistent. If the proofing is not secure, then the squirrels may be able to pull it out! For tree protection, close fitting metal sleeves can protect them from the strong rodent incisors. A bit about squirrels: Grey squirrels (Sciurus carolinensis) are invasive pests, not native to the UK. Because grey squirrels are an invasive pest species, it is against the law to re-release a grey squirrel if it’s been caught alive. This means that any person who catches a grey squirrel alive is legally obliged to humanely dispatch it. As their numbers have increased in the UK, so has the damage they cause. This is where professional pest control comes in. The grey squirrel is recognised as being in the top worst 100 invasive pest species in the world by the International Union for Conservation of Nature (IUCN). Here in Britain and Europe, is classed as an Invasive Alien Species (IAS) which is any animal that is not native to the UK. 3 Reasons to Control Grey Squirrels Potential to damage to your home, business and health The destruction of UK forests The impact on our native wildlife, in particular the red squirrel Did You Know? Squirrels are rodents, which means they need to gnaw to wear down their continuously growing incisors. They can, and do, cause significant damage to property including pipes, insulation and electrical cables. Do Squirrels Damage The Environment? Squirrels strip bark at the base of trees which causes them to weaken and eventually to die. They also damage orchards and gardens, destroying bulbs and other plant life. They wreak havoc on historic and ancient woodlands. The European Squirrel Initiative (ESI) point out that around 12% of England is covered by trees and this is set to rise. ESI are concerned, unless something is done, there will be no oak, beech, or sweet chestnut mature trees left in the years to come. Are Squirrels a Threat to Native Wildlife? Grey squirrels also raid birds’ nests to prey on eggs and fledglings (figures from the Game and Wildlife Conservation Trust suggest fledgling rates reduced by 15% due to predation by grey squirrels). They eat tree nuts and recently sown seeds depriving native wildlife of food sources. The grey squirrel was deliberately introduced to England, Wales, Scotland and Northern Ireland from North America in the Victorian era. Since then, it’s colonised 90% of England and Wales and is becoming a problem in Scotland. Grey squirrels are responsible for the decline in native red squirrel (Sciurus vulgaris) numbers. The Wildlife Trusts estimates there are only around 140,000 native red squirrels left in the UK, compared to 2.5 million grey squirrels. Grey squirrels can transmit the squirrelpox virus to red squirrels, to which they themselves are immune but red squirrels are not. Once a red squirrel has squirrelpox, it’ll usually die of dehydration within 2 weeks. Our Squirrel Control and Proofing Service  provides effective solutions for dealing with nuisance squirrels in lofts, roof spaces, and other areas of your property. We begin by inspecting your home to identify signs of squirrel activity, entry points, and potential risks. Using humane and professional control methods, we safely remove squirrels and minimise further disruption. To ensure long-term protection, we carry out proofing works such as sealing access points and reinforcing vulnerable areas. Our approach not only resolves current infestations but also prevents future squirrel problems, protecting your property from damage and disturbance. If you're worried about squirrels entering your property then call us on 01981 540088 for help, support and guidance. We cover all local areas across the counties of Herefordshire and Worcestershire .

It’s Cluster Fly season. With Autumn almost upon us, the cluster flies are gathering and we’re already seeing an increase in call outs across Herefordshire and Worcestershire for Cluster Fly problems . What Do Cluster Flies Look Like? Cluster flies are dark greyish flies about 8mm long with yellowish hairs on the back and with overlapping wings. In Autumn they congregate in large numbers in upper rooms or roof spaces of houses to hibernate. They will then re-emerge in Spring to seek out egg laying sites outside. A mass of cluster flies has a characteristic smell. They are sluggish in flight and are a nuisance in the house. The larvae of one species are parasitic upon certain earthworms, so this species is more common in rural areas. Had a Problem With Cluster Flies Previously? Unfortunately, it is a fact that cluster flies tend to return to the same locations each year so if you have experienced a cluster fly issue previously you will likely suffer the same fate in the future. Cluster fly prevention is unrealistic, but please don’t worry, there are steps you can take to sort out your cluster fly problems! Are Cluster Flies a Public Health Issue? Cluster flies can be a nuisance, particularly when they congregate in significant numbers. However, you should be reassured that cluster flies are not considered “filth” flies. That said, cluster flies in significant numbers not only cause a nuisance but they can create a mess and the smell cluster flies emit in numbers is very strong and off putting. How to Reduce Risk of Suffering from Cluster Flies Carry out essential maintenance to proof your home, caravan or holiday home to reduce the numbers of cluster flies entering your property Vacuum up your cluster flies Getting Rid of Cluster Flies If you have a heavy cluster fly infestation, it’s best to call on a qualified pest controller who can use solutions not available to the general public. Professional pest controllers are trained to handle cluster fly problems and may decide to use insecticides or smoke generators to resolve your cluster fly problems. Read more FAQ's about cluster flies . Always ensure that your pest technician is a member of the BPCA, British Pest Control Association, who will be professionally trained and who can control pests safely, legally and effectively, find your local BPCA pest control controller here . If you’ve need to get rid of Cluster Flies, give PGM & Son Pest Control Herefordshire and Worcestershire a call on 01981 540088 or 07964 370480 for a free no-obligation chat. If you prefer, you can email us at contact@pgmpestcontrol.co.uk or you can use the pest assist facility on the right side of your screen.

Article Overview Wasps remain active in October due to their life cycle , warmer autumns, and dwindling food sources, often becoming more aggressive. They may enter bedrooms seeking warmth, light, or hibernation spots, sometimes indicating hidden nests. While wasps pose health risks, they also benefit ecosystems by controlling pests. Prevention ( sealing gaps, managing waste ) and professional pest control are the safest ways to manage autumn wasp problems. Article Navigation Why Am I Seeing Wasps in October? The Life Cycle of a Wasp Why Are Wasps Still Active in October? Why Are Wasps in My Bedroom in October? Health Risks of Wasps in Autumn Top Wasp Control Tips The Ecological Role of Wasps Common Myths About Autumn Wasps Regional Factors in the UK How to Get Rid of Wasps Safely Why Choose Pest Prevention? Why Am I Seeing Wasps in October? While wasps are most noticeable in summer, they often remain a nuisance into autumn, including October, and sometimes even winter. But why do these pests persist in the cooler months, and why might you find them in your bedroom? Let’s explore the fascinating biology and behavior of wasps, why they linger, and how to manage them effectively. The Life Cycle of A Wasp The common wasp (Vespula Vulgaris) has a lifespan of around 12 months for a Queen wasp and 12-22 days for a Worker wasp. The lifecycle starts with the solitary Queen who builds her nest and rears the first worker wasps, which takes on average around 30-35 days . After this the Queen rapidly starts to produce eggs, around 200-300 per day whilst the workers take over foraging. The population starts to grow until it reaches its peak around 90-100 days later at which point the population growth stops and new Queen cells are built. The Queen wasp produces larvae, and the workers up their foraging. When the Queen dies or becomes sick the unity of the worker colony breaks down, cannibalism sets in and foraging becomes erratic. The succession of the Queen wasp occurs when the virgin Queens leave the nest to mate and hibernate. After this, a solitary Queen starts the cycle again around 6-7 months after the first solitary Queen started to build her nest. The Wasp Biology and Behaviour Is Absolutely Fascinating! Why Are Wasps Still Active in October? As temperatures drop in the UK (averaging 10–15°C in Herefordshire / Worcestershire ), wasps face declining food sources, like insects and nectar, leading to disorientation. Normally, most workers die off by October, but several factors can prolong their activity: Climate Change : Milder autumns, with temperatures 1–2°C warmer than decades ago (Met Office data), extend wasp activity by delaying die-off and hibernation. Dietary Shifts : With larvae dwindling, workers seek sugary foods like overripe fruit, jam, or beer, drawing them to orchards, bins, or picnics in rural areas like Herefordshire. Increased Aggression : Without a queen, workers become irritable and more likely to sting unprovoked, especially when competing for scarce food. Lethargy from Cold : Cooler nights slow wasps’ metabolism, making them “dozy” and prone to crawling rather than flying, increasing their presence in warm homes. Other wasp species, like the German wasp ( Vespula germanica ) or European hornet ( Vespa crabro ), may also remain active, nesting in ground burrows or tree cavities, respectively, unlike the aerial nests of V. vulgaris . Learn more about t he difference between Bees, Wasps and Hornets . Why Are Wasps in My Bedroom in October? As external food sources dwindle and temperatures drop, disoriented wasps may wander into unusual places, including homes. Here’s why they end up in your bedroom: Seeking Warmth and Light : Wasps may follow warm air currents or be drawn to bedroom lights, mistaking them for sunlight. They often enter via wall cavities, lofts, or unsealed gaps in older UK homes. Hidden Nests : Buzzing sounds, “ticking” from larvae, or wasps emerging through ceiling gaps/downlights may indicate a nest in your loft or walls, common in Herefordshire’s rural homes. Hibernation Sites : Fertilized queens seek warm indoor spots like attics or insulation to hibernate, potentially leading to spring infestations if not addressed. It’s also worth distinguishing wasps (slender, hairless, aggressive) from bees (fuzzy, pollinators), as confusion can lead to unnecessary panic or harm to beneficial insects. Health Risks of Wasps in Autumn Wasps in bedrooms pose more than just annoyance. Their stings can cause pain, swelling, and, in rare cases (1–2% of the UK population, per NHS data), severe allergic reactions like anaphylaxis. Multiple stings are riskier in autumn due to erratic, aggressive behavior, especially in confined spaces. Children and pets are particularly vulnerable, making prompt control essential. Top Wasp Control Tip : Check your wasp control is carried out by a reputable, qualified pest controller. Top Wasp Control Tips To manage wasps safely and effectively in October, consider these strategies: Let Them Die Off Naturally : If the problem is minor, allow wasps to die off as temperatures drop, saving money and reducing environmental impact. Hire a Professional : For persistent or hazardous infestations, choose a qualified pest controller, to treat nests safely. (Nest removal isn’t always necessary but may incur extra costs.) DIY Wasp Prevention Seal Entry Points : Inspect eaves, gutters, and windows for gaps, and fit screens to prevent wasps entering during autumn cleanups. Manage Food and Waste : Cover bins, clean up fruit spills, and avoid leaving sugary drinks exposed, especially in Worcestershire’s orchard-rich areas. Safe Traps : Use bottle traps baited with jam or soapy water sprays for small-scale control, avoiding toxic chemicals. Check for Nests Early : Listen for buzzing or look for wasps entering via ceilings to detect hidden nests before they become a bedroom issue. The Ecological Role of Wasps While wasps are often seen as pests, they play a valuable role in the UK ecosystem. They prey on garden pests like aphids, flies, and caterpillars, benefiting farmers and gardeners in agricultural regions. Understanding this can reduce unnecessary fear and treatments. Common Myths About Autumn Wasps Myth : “Wasps die off immediately in cold weather.” Fact : Mild October weather in the UK can keep wasps active longer, especially in southern regions like Worcestershire. Myth : “Wasps are useless pests.” Fact : Their pest control services support gardens and crops, balancing their nuisance factor. Regional Factors in the UK In Herefordshire and Worcestershire, milder October weather (compared to northern UK) and abundant food sources (e.g., orchards, rural bins) contribute to prolonged wasp activity. Older homes with unsealed cavities or lofts are particularly prone to invasions, making local prevention critical. How to Get Rid of Wasps Safely For minor issues, try DIY prevention and let wasps die off naturally. However, if wasps pose a public health risk—especially in bedrooms or for those with allergies—contact your local pest control professional. At PGM & Son Pest Control we cover all areas across Herefordshire and Worcestershire , we offer fast call-outs and competitive prices for wasp nest treatments and hornet nest treatments . Call us at 01981 540088  or call our 24/7 emergency number on 07964 370480 for a free, no-obligation chat, or email contact@pgmpestcontrol.co.uk Why Choose Pest Prevention? At PGM & Son, we emphasise pest prevention to reduce future problems. Sealing homes, managing waste, and early nest detection can save you time and money. Ask about our Pest Prevention Service to keep your home or business wasp-free year-round.

Halloween has crept in… and so have the creepy crawlies! 👀 We’re thrilled to launch our brand new Creepy Crawlies Activity Book — a free downloadable activity pack created by the best pest control company in Herefordshire and Worcestershire , designed to bring spooky smiles (and a little learning) to families this Halloween. Packed with puzzles, colouring pages, brain teasers and fun facts, this activity book is the perfect way to keep kids entertained over the October half term — while discovering the fascinating world of rats, bats, spiders and more! Get ready for some frightfully fun learning this Halloween! 🎃 We’re excited to launch our brand new Creepy Crawlies Activity Book — a free downloadable activity pack filled with puzzles, colouring pages, and spooky pest-inspired games for children aged 6–12+. Whether your little monsters love bugs, enjoy solving mysteries, or just want something fun to do over half term, this free Halloween activity book to download is packed with creepy-crawly challenges that will keep them entertained for hours! What’s Inside the Creepy Crawlies Activity Book? This Halloween edition is packed with family fun for every age — with three levels of difficulty so everyone can join in: 🐛 Easy mazes, colouring pages, and spot-the-difference games. 🦇 Word searches, puzzles, and the Pest Detective Quiz. 🕷️ Riddles, creative challenges, and trickier logic games. Each page is pest-themed and full of creepy-crawly characters — from sneaky mice to fluttering bats and spooky spiders — perfect for getting into the Halloween spirit. Learning Disguised as Fun As the UK’s leading pest management experts, we know pests can be a bit spooky… but they’re also fascinating! Our Creepy Crawlies Activity Book helps children (and adults too!) discover: Why certain pests visit our homes How to spot the signs of unwanted guests Simple ways to help keep spaces clean and pest-free It’s a light-hearted, educational way to introduce families to pest awareness — all while having some Halloween fun. Part of Our Pest Activity Book Series If your family enjoyed our original Bug Activity Book , you’ll love this new Halloween edition! It’s the next step in our free educational series designed to make pest awareness interactive, creative and fun for all the family! Spooky Section 1 - (6-8 years) Spooky Section 2 - (8-10 years) Spooky Section 3 - (10-12+ years) 👻 Download Your Free Copy Today! The Creepy Crawlies Activity Book is completely free to download — no tricks, just treats! Follow these simple steps: Click the Download Button  – Look for the big button below. Open, Print, and Play!  – Enjoy hours of spooky, buggy fun during half term and Halloween. Download your free Creepy Crawlies Activity Book here ⬇ Print it, share it, and enjoy some spooky family fun this October half term. Join the Half Term Halloween Fun! We’d love to see your creepy-crawly creations and pest-busting detectives! Share your artwork or completed pages on social media using #CreepyCrawliesChallenge — and you might see your masterpiece featured on our pages. Happy Halloween from all of us at PGM & Son Pest Control! Stay safe, stay spooky, and remember — even the creepiest crawlies have a story to tell! 🕷️

We’re proud to be known as an award-winning pest control company  serving Herefordshire and Worcestershire . For years, we’ve been trusted by homeowners, landlords, farms, restaurants, schools, and businesses across the two counties to deliver fast, affordable, effective, and discreet pest control solutions. Now, we’re taking another step toward being even closer to our local community: 👉 We’re Officially on Nextdoor! Recommend us on NextDoor! What Is Nextdoor and Why We’ve Joined Nextdoor  is the free neighbourhood app that connects local people and businesses. It’s where residents share recommendations , ask for advice , and discover trusted local services — from plumbers and gardeners to pest control experts! By joining Nextdoor, we’re making it easier for our customers in Hereford , Ledbury , Ross-on-Wye , Bromyard , Leominster , Worcester , Malvern , Pershore , Evesham , and Droitwich Spa  to: Find fast, reliable local pest control services Ask questions and get expert pest advice Leave recommendations to help their neighbours Stay updated with local pest alerts and prevention tips We’re proud to be part of the same communities we serve — and Nextdoor is the perfect place to stay connected with our neighbours. How to Find Us on Nextdoor It’s easy to connect, follow and recommend us: Open the Nextdoor app  or visit nextdoor.co.uk Search for PGM & Son Pest Control Services  under “Businesses” Click Follow  to stay updated with our local posts and advice Message us directly for pest control help or 24-hour call-outs 👉 Visit our Nextdoor pest control page for Herefordshire and Worcestershire Whether you’ve spotted rats in your garden, a wasp nest in the loft, or signs of mice in your garage, our friendly team is just a message away . Our Commitment to Local Customers We’re proud to be an award-winning pest control company , trusted throughout Herefordshire and Worcestershire  for our reliability, professionalism, and honest service. Our Experienced RSPH Level 2 Pest Technicians are: Fully qualified and insured Local to the area , with expert knowledge of rural and urban pest issues Available 24 hours a day  for emergencies Committed to safety, discretion, and customer satisfaction Because we live and work locally, we understand the pest challenges unique to this region — from rural rodent activity to wasp infestations in older properties. We treat every customer’s property as if it were our own. Our Most Popular Pest Control Services We provide a full range of pest control solutions across Herefordshire and Worcestershire , including: Rodent Control (Rats & Mice)  – Fast, humane removal and prevention for homes, farms, and commercial sites. Wasp Nest Removal  – Using advanced technology to remove wasp nests, particularly in hard-to-reach locations. Loft Clearance & Removal of Contaminated Material  – Safe removal of pest contamination and waste, restoring your loft to a clean, usable space. Mole Control  – Discreet and effective trapping for gardens, fields, and paddocks. Bed Bug & Flea Treatments  – Thorough treatments for homes, hotels, and rental properties. Bird Proofing & Guano Cleaning  – Protecting buildings from pigeon damage and nesting. Each treatment is carefully planned to suit your property, using safe and environmentally responsible methods. 💬 Join the Conversation on Nextdoor We’d love you to follow our business page on Nextdoor! It’s a great way to: Stay up to date with local pest alerts  across Herefordshire and Worcestershire Get free pest prevention tips  from our team Ask for advice before small pest problems become big ones Recommend us to your friends, neighbours, or local groups We’ll also be sharing community updates , success stories , and exclusive Nextdoor offers  — so it’s well worth following if you’re in our area. 📞 Stay Pest-Free and Connected We’re proud to serve our local community every day — and being on Nextdoor  helps us do that even better. If you’re dealing with a pest issue or just want some friendly local advice, we’re always here to help! Call us on (01981) 540088  for 24-hour pest control, or Message us directly on Nextdoor   to connect with our friendly team. Together, we’ll keep Herefordshire and Worcestershire homes and businesses pest-free — one neighbourhood at a time. ❓ Frequently Asked Questions Why have you joined Nextdoor? We’ve joined Nextdoor to make it easier for local homeowners and businesses across Herefordshire and Worcestershire to find us, message us, and read reviews from real neighbours . It’s a trusted local platform where people recommend reliable services — and we’re proud to be part of that community . Can I message you directly on Nextdoor for pest control help? Yes! You can send us a direct message on Nextdoor for quick advice, to book an inspection, or to request an emergency call-out. We respond promptly and are available 24 hours a day, seven days a week. Please Note : If your enquiry is urgent we recommend phoning 01981 540088 or text message / WhatsApp 07964 370480 for real-time pest queries. Do you only cover Herefordshire and Worcestershire? These are our main service areas. If you’re unsure whether we cover your location, just send us a quick message on Nextdoor or call 01981 540088. What pests do you deal with? We handle all common UK pests including cockroaches , rats , mice , wasps , cluster flies , bed bugs , fleas , moles , squirrels , woodworm , and pigeons . We also offer loft clearance and disinfection after pest activity , and drone surveys for aerial pest inspections , helping to restore your property safely. Are your treatments safe for pets and children? Yes! Absolutely . All our pest control methods are safe, targeted, and professionally applied. We always prioritise safety and will explain any necessary precautions before starting treatment. How do I recommend you to my neighbours on Nextdoor? Once you’re on our Nextdoor business page, click the “Recommend” button — your feedback helps others in your area find a reliable, local pest control company they can trust.

If you’re having an issue with cluster flies in Herefordshire or Worcestershire this year, you can try to reduce their numbers by carrying out some basic property maintenance. How to Reduce the Numbers of Cluster Flies Seal gaps around your windows Re-point your brickwork, especially around windows Make use of fly papers Vaccum them up! Unfortunately, though there is little you can do to stop flies getting in and if one fly can get in then so can many others. Why Am I Seeing Cluster Flies? Cluster flies start to enter buildings during the autumn to escape the colder weather and to survive winter As the weather starts to warm up in spring, they become active again and so more noticeable Cluster flies are usually found in rural or semi-rural areas and can be found in loft spaces or sometimes in unused rooms, or around sash windows Cluster flies are usually seen in large groups and will often be noticed around sunny windows Should I be Worried about Cluster Flies? The answer is that cluster flies aren’t a public health issue as they aren’t “filth” flies but they can still be a public nuisance. Cluster flies usually congregate in significant numbers and so create a mess and they can be very smelly. YUK! Commonly, when opening a window or a loft hatch, people report experiencing a shower of cluster flies which is not pleasant. Why do I Have Cluster Fly Problems Every Year? Cluster flies tend to return to the same locations each year so unfortunately, if you have experienced a cluster fly issue previously you may well have the same problem again in future. The good news is that cluster fly treatment is simple and effective. You need to be realistic and appreciate that long term cluster fly prevention is difficult to achieve. It is possible to install electric fly killer machines but, again, you need to be realistic about what can be achieved where cluster fly numbers are significant. What Does a Cluster Fly Look Like? They are dark greyish in colour and 8mm long with yellowish hairs on the back and overlapping wings. Image: Wikipedia Often you will find them congregating in large numbers in upper rooms or roof spaces of houses where they hibernate. Cluster flies can seem sluggish and in number, they can cause a very unpleasant smell. PONGEY! If you have a cluster fly problem, don’t worry, get in touch with your local pest control professional for help, support and guidance. As a professional, qualified pest control company we have access to solutions not available to the public and can treat your cluster fly problem for you. Learn more about our cluster fly control services . If you have got a pest problem, it’s usually best to call in the professionals. For all your pest problems give PGM & Son Pest Control a call on 01981 540088 or 07964 370480 for a free no-obligation chat or email contact@pgmpestcontrol.co.uk

Suffering with Cluster Flies? Is opening your windows becoming a problem? Cluster flies aren’t considered a public health issue in that they aren’t “filth” flies but they can still be a public nuisance. As they tend to congregate in great numbers, they create a mess and they can be very smelly. Often when someone opens a window, they may experience a shower of cluster flies which isn’t very pleasant. Reports of opening loft hatches only to be bombarded by thousands of cluster flies dropping down on your akin to something out of “I’m a Celebrity, Get me Out of Here” isn’t exactly a nice experience either! How to Tell if you Have Cluster Flies? More common in rural areas due to the fact they are parasitic upon certain earthworms, cluster flies are dark greyish in colour and 8mm long with yellowish hairs on the back and overlapping wings. Around Autumn time you can usually find them congregating in large numbers in upper rooms or roof spaces of houses where they hibernate. They can seem sluggish and vast numbers of them can cause a very unpleasant smell. If you have a cluster fly problem, don’t worry at PGM & Son Pest Control we have it covered! As a professional, qualified pest control company we have access to solutions not available to the general public and can treat your cluster fly problem for you. Read our FAQs about cluster flies or use our pest assist facility on the bottom right hand side of your screen. I paid for a pest controller to get rid of my cluster flies last year but they are back again! Unfortunately, it is a fact that cluster flies tend to return to the same locations each year so if you have experienced a cluster fly issue previously it’s not unusual for you to have a problem again. Long term cluster fly prevention is therefore unrealistic but please don’t worry because there are steps you can take to sort out your cluster fly problems! For example you can: Reduce the numbers of cluster flies entering your property by carrying out basic property maintenance Get your hoover out and vacuum them up! For all your cluster fly problems give PGM & Son Pest Control Herefordshire and Worcestershire a call on 01981 540088 or 07964 370480 for a free no-obligation quote . If you prefer, you can email us at contact@pgmpestcontrol.co.uk We’re always on the end of the ‘phone for pest advice so don’t worry about your cluster fly problems, give us a call now!

As October brings cooler days and crisp nights to Herefordshire and Worcestershire , pests start seeking warmth and shelter indoors. Our award-winning pest control team are here to help you stay vigilant and keep your home and business pest-free this autumn. Top Pests in October Ants Bed Bugs Cluster Flies Fleas Grey Squirrels Rodents (Rats & Mice) Silverfish Textile Moths Wasps Ants Why Ants Can Still Be a Problem in Autumn While activity is slowing, ants can still be a problem during mild autumn days. They continue to forage for food and water and may venture indoors if outdoor supplies run low.  Signs of Ants to Watch For Trails of worker ants indoors, especially in kitchens or near pet food; small mounds of soil near patios or paving stones.  Effective Preventative Measures For Ants Keep surfaces clean and free from crumbs or sticky residues. Seal cracks and crevices around doors, windows, and foundations. Store food in airtight containers. Trim back vegetation close to the house to reduce access routes. Ant Awareness, Essential Facts and Tips > Ant Fun Fact :  Some ant species in the UK can survive the winter by nesting in warm lofts and wall cavities, quietly preparing for spring. Bed Bugs Why are Bed Bugs a Concern in October?  Half-term travel may have spread bed bugs into homes. They hide in mattresses, luggage, and second-hand furniture. Cooler months often mean more time spent indoors, which can increase the risk of bed bug infestations. Bed bugs are excellent at hiding in mattresses , furniture, and cracks, feeding on human blood at night. They are small but highly persistent, making early detection crucial. Signs of Bed Bugs to Watch For Small reddish-brown stains on sheets or mattresses, tiny black droppings, shed skins, itchy bites on exposed skin, and a sweet, musty odour in heavily infested areas. Effective Preventative Measures For Bed Bugs Regularly inspect mattresses, bed frames, headboards, and upholstered furniture for signs of bed bugs. Wash and heat-dry bedding, curtains, and clothing regularly. Reduce clutter around sleeping areas to eliminate hiding spots. When travelling, check hotel beds and keep luggage off floors or beds. Consider protective mattress and pillow encasements to prevent infestations. Check out our Bed Bug Swab Test for Holiday Lets > Bed Bug Fun Fact :  Bed bugs can go several months without feeding, hiding in the tiniest cracks until they sense warmth and carbon dioxide from a host. Cluster Flies Why are Cluster Flies a Problem in October?  Cluster flies become more noticeable in autumn as they seek warm, sheltered places to overwinter, often clustering in lofts, window frames, or wall voids. Signs of Cluster Flies to Watch For Large numbers of sluggish flies gathering around upstairs windows or in loft spaces, especially on sunny days. Effective Preventative Measures For Cluster Flies Install fine mesh screens on windows and vents to prevent entry. Seal gaps around windows, eaves, and rooflines. Vacuum up flies promptly to reduce numbers, and dispose of the vacuum bag to prevent re-infestation. Consider professional residual insecticide treatments in lofts or other problem areas. Everything You Need To Know About Cluster Flies > Cluster Fly Fun Fact :  Did you know cluster flies can gather in groups of thousands in unused lofts, creating a noticeable buzz and mess? Fleas Why Do I Need To Check For Fleas in October?  As the weather cools, pets spend more time indoors, and fleas can move from outdoor areas into homes. Fleas thrive in carpets, pet bedding, and upholstery, and even a few can quickly multiply if left untreated. In Herefordshire, cats, dogs, and wildlife such as foxes and hedgehogs are common carriers. Signs of Fleas to Watch For Pets scratching or biting themselves more than usual, small black “flea dirt” specks in pet fur or bedding, red bite marks on humans, and restless or agitated pets. Effective Preventative Measures For Fleas Treat pets regularly with veterinarian-recommended flea treatments. Wash pet bedding, rugs, and soft furnishings in hot water frequently. Vacuum carpets, floors, and furniture thoroughly and dispose of vacuum bags promptly. Keep lawns, gardens, and outdoor areas tidy, removing long grass or leaf litter where fleas may hide. Check pets for fleas after walks in fields, hedgerows, or woodlands. Learn More About Our Flea Control Treatment > Flea Fun Fact:  A single flea can jump over 200 times its own body length, making them surprisingly fast travellers between pets and homes. Grey Squirrels Why are Grey Squirrels a Concern in October?  As autumn progresses, grey squirrels begin storing food for winter and may enter lofts, attics, and roof spaces. Squirrels are common in suburban and rural areas, seeking shelter and safety. Once inside, they can cause significant damage to insulation, wiring, timber, and stored belongings. Signs of Grey Squirrels to Watch For Scratching or scurrying noises in lofts or roof spaces, chewed insulation or wiring, droppings, and sightings of squirrels entering or exiting roof gaps. Effective Preventative Measures for Grey Squirrels Inspect lofts, eaves, and roof spaces for entry points such as gaps, broken tiles, or damaged soffits. Seal any access points with squirrel-proof materials like metal flashing or wire mesh. Trim overhanging tree branches that give squirrels easy access to roofs. Store firewood and other materials away from the house to reduce shelter opportunities. Consider professional removal or exclusion if squirrels are already inside to prevent further damage. The Grey Squirrel: Cute and Cuddly or Rats with Tails? > Grey Squirrel Fun Fact :  Grey squirrels often stash nuts in multiple locations, but they forget about up to 25% of their hoarded food—some of which can sprout into trees! Rodents (Rats and Mice) Why Rodents Are a Problem in Autumn As temperatures drop, rodents seek warmth and shelter, often entering homes, sheds, and businesses. Norway rats and house mice are common in Herefordshire, attracted to food sources and cozy indoor spaces. Signs of Rodents to Watch For Droppings, gnaw marks, scratching noises in walls or ceilings, and nests made from shredded materials. Effective Preventative Measures for Rodents Seal gaps and cracks around doors, windows, pipes, and vents with rodent-proof materials like steel wool or caulk. Store food in airtight containers and keep pet food secured. Clear garden debris, woodpiles, or clutter near buildings where rodents might nest. Use secure bins and avoid leaving food waste accessible. Regularly inspect lofts, basements, and outbuildings for signs of activity. How to Keep Rats out of your Home > Rodent Fun Fact :  Rats have excellent memories and can retrace paths through walls and lofts to return to food sources repeatedly. Silverfish Why Are Silverfish a Concern in October?   Silverfish thrive in damp, cool environments and may become more noticeable in homes as heating systems are turned on, driving them to warmer areas. Signs of Silverfish to Watch For Small, teardrop-shaped insects in bathrooms, kitchens, or basements; damage to wallpaper, books, or clothing. Effective Preventative Measures of Silverfish Reduce humidity by using dehumidifiers or improving ventilation in bathrooms and basements. Store books, papers, and fabrics in sealed containers. Seal cracks and crevices in walls or floors where silverfish may hide. Regularly clean and vacuum areas prone to dampness. Book a Silverfish Inspect ion and Extermination > Silverfish Fun Fact :  Silverfish have been around for over 400 million years—long before dinosaurs—and can survive in dark, damp corners of homes virtually unnoticed. Textile Moths Why Are Textile Moths a Concern in October?  As homes are heated for autumn, conditions become perfect for textile moths to breed. In Herefordshire, these moths target natural fibres like wool, silk, and fur, causing damage to clothing, upholstery, and carpets over the winter months. Signs of Cloths Moths to Look Out For Small holes in clothing or fabrics, fine silky webbing in cupboards or wardrobes, shed larval casings, and sightings of small, buff-coloured moths around storage areas. Effective Preventative Measures for Clothes Moths Store woollens, furs, and delicate fabrics in sealed, airtight containers or garment bags. Clean clothing and textiles thoroughly before storing, as moths are attracted to natural oils and food stains. Vacuum wardrobes, drawers, and floors regularly to remove eggs and larvae. Use natural repellents like cedar blocks or lavender sachets in storage areas. Inspect second-hand textiles carefully before bringing them into the home. Eco-Friendly Ways to Get Rid of Clothes Moths > Clothes Moth Fun Fact:  Female textile moths lay up to 100 eggs in dark, undisturbed fabrics, meaning a small infestation can quickly grow if unnoticed. Wasps Why Are Wasps A Concern in October?  Wasp colonies begin to decline in autumn, but surviving wasps become more aggressive as they search for sugary foods before dying off. Late-season nests may still be active in Herefordshire and Worcestershire. Signs Of Wasps to Look Out For Increased wasp activity around bins, gardens, or outdoor food sources; nests in sheds, lofts, or trees. Effective Preventative Measures for Wasps Keep outdoor bins tightly sealed and clean up fallen fruit or sugary spills in gardens. Avoid leaving food or drinks unattended outdoors. Check for nests in outbuildings or trees and avoid disturbing them; contact professionals for safe removal. Use wasp traps in gardens to reduce numbers, but place them away from living areas. Book A Wasp Nest Treatment in Your Area > Wasp Fun Fact :  Late in autumn, wasps lose their queen and workers die off, but they can still invade lofts or sheds searching for warmth. A Word on Spiders We don’t consider spiders a pest, but autumn is prime time for them to come inside as they seek warmth and food. In Herefordshire and Worcestershire, the most common species include house spiders , tropical house spiders , and money spiders . Most are harmless to humans and help control other insects around your home, acting as natural pest controllers. Only rare species, like the false widow spider , can cause mild reactions, but sightings are uncommon . A Month-by-Month Guide of the UK’s Most Active Pests! Free Download - Know the Season, Stop the Infestation. Want to stay one step ahead of pests this year? Download our FREE “Month-by-Month Guide to the UK’s Most Active Pests”  — a handy poster that shows which pests are most active each month , and when to take preventive action . Got Pests? Not on Our Watch! If you notice signs of pests in your home, loft, or business, don’t wait—contact our award-winning team for professional loft inspections , treatments, and expert advice. We provide fast, effective, and discreet pest control services across Herefordshire and Worcestershire, ensuring your property stays safe and pest-free. including popular areas such as Hereford , Leominster , Ross-on-Wye , Bromyard , Ledbury , Worcester , Malvern , Droitwich , and Kidderminster . Call us anytime on (01981) 540-088 or use our emergency call-out service, available 24/7. Protect your home this autumn and enjoy peace of mind with our trusted, local pest control experts . Staying one step ahead of seasonal pests makes all the difference as we head into autumn. If you spot any of the signs we’ve mentioned, don’t wait until the problem gets worse— our friently team is only a phone call away . From your award-winning pest control team, Phil, Joe and Mark.

As the cluster fly season advances across Herefordshire , Worcestershire , and the Wye Valley, we offer advice and solutions to your cluster fly problems. These insects are called cluster flies because of the way they form clusters when they hibernate. Frequently, they cluster in very large numbers Although they don't bite they are a nuisance because of the volumes in which they congregate in properties to hibernate over the winter period. Often found in upper rooms in houses and loft spaces, the cluster fly is mainly found in rural areas due to their life cycle. In the Summer they live and feed in the fields so do not normally cause a problem. They are parasitic on earthworms and their larvae live in the soil. Emerging as adults at the end of the Summer period, they hibernate in dry sheltered areas. You will often come across them congregating in large numbers on the outside of buildings especially on south-facing sunny walls. When the temperatures start to drop they tend to crawl into crevices for shelter sometimes through window frames but also often under the eaves or fascia boards into the roof space. Increased Sightings of Cluster Flies in the UK Over the last few years PGM pest control have seen a noticeable surge in sightings and reports of cluster flies across various regions of Herefordshire and Worcestershire. This uptick in cluster fly activity has caught the attention of homeowners, businesses, and pest control professionals, signaling a potential shift in the dynamics of fly populations in these affected areas. One of the most prominent indicators of this increase is the sheer frequency of sightings reported by individuals and organisations tasked with monitoring insect populations. From rural landscapes to urban environments, reports of clusters of flies congregating in homes, businesses, and outdoor spaces have become increasingly common. This rise in cluster fly sightings is particularly evident during the transitional seasons of spring and autumn, when these insects tend to become more active and seek shelter in buildings to hibernate or overwinter. However, what sets this recent surge apart is the scale and persistence of the phenomenon, suggesting underlying factors driving the proliferation of cluster flies beyond typical seasonal fluctuations. Several factors may be contributing to the heightened prevalence of cluster flies in affected areas. Climate Change and Cluster Flies Changes in weather patterns, including fluctuations in temperature and precipitation, could be creating more favorable conditions for fly breeding and survival. Additionally, alterations in land use, such as the expansion of agricultural practices or urban development, may be disrupting natural ecosystems and providing cluster flies with new sources of food, shelter, and breeding sites. Furthermore, human activities, such as the widespread use of pesticides or the accumulation of organic matter in and around residential and commercial properties, could be inadvertently promoting the proliferation of cluster fly populations. These factors, combined with the inherent adaptability and resilience of cluster flies, may be fueling their resurgence and contributing to the observed increase in sightings. The implications of this rise in cluster fly populations extend beyond mere nuisance, posing potential challenges for homeowners, businesses, and communities. Increased infestations can lead to heightened levels of annoyance, discomfort, and even health concerns for individuals exposed to large clusters of flies. Moreover, the economic impacts of cluster fly infestations, including damage to property and the costs associated with pest control measures, can impose significant burdens on affected individuals and businesses. As reports of cluster fly sightings throughout the UK continue to mount, it becomes increasingly important for pest controllers to monitor and address this issue proactively. By understanding the factors driving the increase in cluster fly populations and implementing targeted control and prevention measures, communities can mitigate the impacts of these pests and preserve the health, comfort, and well-being of residents and businesses alike. Read our FAQs about cluster flies to help your queries. If you don't want to share your property with swarms of flies or your business is putting off customers with a cluster fly problem, call PGM & Son on 01981 540088 or email us at cntact@pgmpestcontrol.co.uk Want help getting rid of your cluster flies? Looking for cluster flies pest control?