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  • Writer's picturePGM & SON

Happ-y & Pest-Free Herefordshire!

HAPP-Y & PEST-FREE - That’s the PGM mission for its customers.

At PGM & SON Pest Control Hereford we really do want our customers to be HAPPY and PEST-FREE. And to make sure we deliver on our mission, we don’t stop at eradicating pests. In fact, a large proportion of our time is spent offering advice, solutions, education and guidance.

We know that when someone experiences a pest problem, they need help and advice quickly. We offer lots of ways to contact us – for example, did you know you can use our instant chat service on our website?

Although we offer lots of modern ways to contact us, we find many customers prefer a good old fashioned chat! Either face to face or over the ‘phone, our pest control technician offers friendly, confidential advice. So don’t be afraid to give us a call – we’ve seen and heard it all!

Something many customers ask is for a discrete service. We won’t turn up to your property announcing our presence. Unlike many pest controllers whose vehicles have prominent signs announcing pest control is in town, we have discrete signs on our vehicle which we can remove at request. There’s no need for anyone to feel ashamed of having a pest problem of course but for those who prefer others not to know they’ve got a pest controller on site (for example, businesses), we can carry out pest control services confidentially and discretely.

What else do customers want? Well, they want a quick response. If you’ve got a pest control problem the last thing you want to do is hang around for days or even weeks on end to get the problem sorted out. We’re a local Herefordshire based pest control company. That means we can offer Herefordshire residents and businesses a super-fast response time. Often, we can offer same day service so just ask us for availability.

Another thing that’s important to customers is value for money. At PGM & SON Hereford we have a fair and transparent pricing policy. We always tell you what you have to pay up front. Never agree to a pest controller treating a pest problem for you without asking how much you’ll have to pay. And, if you want to check whether your pest controller is offering value for money, get at least one other quote. We’d also strongly advise getting a local pest controller to give you a quote if you’ve been quoted by one of the national pest control firms. Quite often, a local firm can offer a lower price as they don’t have the overheads or mileage costs the nationals do.

Customers also want to know the trades-person they are dealing with is genuine, qualified and offers great customer service. Always ask for details of qualifications and insurances because we’re happy to share them and if your pest controller won’t share them with you that’s cause for concern. Also, check out reviews. You can find ours on google or trustpilot:

On a final note, at PGM & Son we offer a more personalised service. That’s because we live and work in Herefordshire ourselves. We rely on word of mouth referrals. We have a vested interest in our county and neighbours. We genuinely want our customers to be: HAPP-Y AND PEST-FREE!

If you have a rat problem, need mice eradicating, have a cluster fly issue, bed bugs or any other pest problem call us now at PGM & Son Pest Control Hereford. 01981 241334 or 07964 370480 or email us at or use the instant chat on our website: or use the contact form on our website:


PGM & SON provide local pest control solutions to individuals and businesses across Herefordshire. PGM was founded by Phil Martin who has extensive experience in his field, having trained under James Ostler former Vice President of the British Pest Control Association (BPCA) and owner of Positive Environmental Hereford, Herefordshire. 

Fast, friendly, reliable, our professional Pest Control Service is well renowned throughout Hereford. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. We always stand behind our work, with customer satisfaction being our #1 priority.

If you need a Pest Control Company urgently call Phil on 07964 370480

PGM & SON  - Your Local Pest Controller

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