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It is important for us all to remember those who gave their lives for our freedom, and to those who continue to serve our country today and everday. As Remembrance Sunday approaches, we look at the horrors of WWI through a pest lens. Rats were often referred to as corpse rats. In their millions they swarmed through No-Mans Land and gnawed on the corpses of the fallen soldiers. Rat’s Presence in the Trenches As so many of the soldiers who were killed in the trenches were buried where they fell - as new trenches were needed to be dug or existing ones subsided significant numbers of decomposing bodies were exposed just below the surface - this would attract rats in their millions. Food disposal methods were absent and this gave the rats an attractive food source with discarded cans thrown just outside of the trenches. How Rats Impacted Soldiers’ Lives Rats would creep over the soldiers in the night and rat hunting became a sport when boredom set in. The soldiers weren’t allowed to shoot rats as ammunition was precious and had to be preserved but instead, they used their bayonets to pierce them. How the Rats Contributed to the Spread of Diseases Rats loved the trenches as conditions were ideal for them. There was shelter, food and water source for them, and this enabled them to breed rapidly and in their millions. As the rats become bigger and bolder over time, they would even eat food from soldiers’ hands and some soldiers captured and kept them as pets to give them a brief respite from the horrors all around. Disease was rife in the trenches and soldiers could as easily be defeated by disease as by bullets. Diseases such as Weil’s Disease and Trench Foot. The Historical Significance of Rats During World War I Some extracts from those in the trenches give us an insight into the appalling conditions these men suffered and how this enabled rats to thrive: Robert Graves remarked in his book, Goodbye to All That : "Rats came up from the canal, fed on the plentiful corpses, and multiplied exceedingly. While I stayed here with the Welch a new officer joined the company and, in token of welcome, was given a dug-out containing a spring-bed. When he turned in that night he heard a scuffling, shone his torch on the bed, and found two rats on his blanket tussling for the possession of a severed hand." George Coppard gave another reason why the rats were so large: "There was no proper system of waste disposal in trench life. Empty tins of all kinds were flung away over the top on both sides of the trench. Millions of tins were thus available for all the rats in France and Belgium in hundreds of miles of trenches. During brief moments of quiet at night, one could hear a continuous rattle of tins moving against each other. The rats were turning them over." The Psychological Effects of Seeing and Living with Rats Some of these rats grew extremely large. Harry Patch claimed that "there were rats as big as cats". Another soldier wrote: "The rats were huge. They were so big they would eat a wounded man if he couldn't defend himself." These rats became very bold and would attempt to take food from the pockets of sleeping men. Two or three rats would always be found on a dead body. They usually went for the eyes first and then they burrowed their way right into the corpse. One soldier described finding a group of dead bodies while on patrol: "I saw some rats running from under the dead men's greatcoats, enormous rats, fat with human flesh. My heart pounded as we edged towards one of the bodies. His helmet had rolled off. The man displayed a grimacing face, stripped of flesh; the skull bare, the eyes devoured and from the yawning mouth leapt a rat." These are unimaginable horrors to us today.

Have you got unwanted visitors on your allotment? Are rodents ruining your fruit and vegetable plot? Have recent floods flushed out a vermin problem? Don’t despair, if you’ve a rat problem we can help! Rats are a particular problem on allotments due to the damage they can cause to fruits and vegetables and more importantly the potentially serious diseases they can spread. Unlike many other pests, rodent problems are not cyclical. We see rodent problems all year round and infestations are on the rise. Allotments can offer a fantastic environment for the rodent for many reasons, typically there are lots of harbourage for rodents on an allotment. For example, in compost heaps; in wood piles, under and inside buildings such as sheds and greenhouses and drains and pipes. As rodents feed on a variety of foods, allotments provide a great source of nourishment such as fruit and vegetables growing and stored and typically allotments house poultry which provides a food source through uneaten poultry feed. Signs you have a rat problem on your allotment Droppings – watch out for spindle shaped, blunt droppings around 1½-2cm long for the brown rat and pointed and around 1½ cm long for the black rat Urine in sheds and greenhouses - rat urine carries a very strong, distinctive smell Burrows and tunnels in your allotment or underneath structures Nests Footprints / tracks Rodent Health Risks Rodents can pose a serious health risk to humans. Rats carry diseases such as Leptospirosis or Weil's disease, Salmonella, Listeria, toxoplasma gondii and Hantavirus which can be passed onto humans. The HSS report around 40 cases of Weil’s disease every year. Two types of rat tapeworm spread to humans though eggs found in rat faeces. On allotments this is a particular concern as rodents urinate on or chew growing and stored fruits and vegetables. Also, compost used from a rat-infested bin can transfer disease to fruits and vegetables which is a particular risk for those who eat raw vegetables, for example, Vegans. 5 Tips to reducing your Rodent Risk There are some steps you can take to reduce the risks of inviting rodents onto your allotment, such as:- Removing accessible food sources : keep feed such as poultry feed in sealed containers; do not let excess food build up; keep wildlife feeding to a minimum. Remove harbourage : make sure you clear rubbish and clutter; use rodent proof containers for composting and general waste. Secure and proof structures : build structure such as sheds on concrete bases, maintain structures and seal holes and repair broken access points. Check your agreement to make sure you know who is responsible for rodent control on your allotment. IF you are responsible , make sure you take this responsibility seriously and that you do not cause a problem for neighbouring allotment holders. Don’t let a rodent problem get worse – rats breed rapidly, becoming sexually mature in around 3 months. Females may produce 3 to 12 litters of between 6 and 8 young in a year so what may start as a small problem can quickly escalate – call in the professionals today to sort out a rodent infestation. Rodents breed rapidly, if you have an infestation it’s best to call in a professional pest controller who will have access to the knowledge, training and solutions to deal with the problem quickly and with consideration to non-target species. Video of Rats posing a problem on an allotment. If you suspect you have a problem with rats, don’t panic. Find your local BPCA registered pest control company here. 01981 540088 or 07964 370480 for advice and solutions. Use the live chat facility on our website for help, support and guidance if you live in Herefordshire and Worcestershire , or drop us an email to: contact@pgmpestcontrol.co.uk

🔍 Quick Navigation To help you find what matters most, we’ve added links below that jump straight to each section. Dealing with Pests in Your Loft: Mice, Rats, and Noises in the Attic What animal is in my loft? Identifying rodents in the loft Signs of squirrels in the loft Understanding scratching sounds in the loft What to do about noises in the loft, but no droppings Understanding seasonal pest activity in lofts: changes and prevention Tips for preventing loft infestations: effective ways to keep pests out FAQ: Common questions about loft pests and pest control Dealing with Pests in Your Loft: Mice, Rats, and Noises in the Attic Have you been hearing noises in your loft space? Scratching and gnawing are common noises from pests in loft spaces. Common signs of pests in attics can also include droppings, nests, signs of habitation and strong urine smells. More serious tell-tale signs damage from pest gnawing such as damage to water tanks and electrical cables and pipe work. What Animal is in My Loft? Your loft could become a home for various animals seeking shelter and warmth. Common culprits include mice, rats, squirrels, and birds. Mice and rats often leave droppings and gnawed materials, while squirrels may create larger nests from shredded insulation or plant matter and make loud scurrying noises during the day. Birds, particularly pigeons or starlings, may gain access through gaps and leave feathers, droppings, or nesting debris. In rarer cases, bats may inhabit lofts, but these are a protected species in the UK, and their presence must be handled carefully. Identifying the animal is key to taking the right steps for removal or control. Identifying Rodents in the Loft Signs of rodents in your loft include scratching noises at night, droppings, a strong ammonia-like smell, and gnawed materials like insulation or wires. Look for nests made of shredded paper or fabric in hidden spots. Spotting one rodent likely means more, so quick action is essential to avoid damage and health risks. Signs of Squirrels in the Loft Signs of squirrels in your loft include loud scurrying, scratching, or gnawing sounds, especially during the daytime when they are most active. You might notice droppings, larger than those of mice, or chewed materials like wood, insulation, or wires. Look for nests made of shredded insulation, twigs, or leaves, often in corners or secluded spots. Entry points can sometimes be seen as gnawed holes or gaps in eaves or roof spaces. Additionally, you may find tufts of fur or spot squirrel tracks in dusty areas. Identifying these signs early is important to prevent structural damage and potential fire hazards caused by their activity. Understanding Scratching Sounds in the Loft Scratching sounds in the loft can be a sign of unwanted animal activity. Mice and rats are common culprits, often heard during the night as they scurry or gnaw on materials. Squirrels, on the other hand, are more active during the day and may create louder, more sporadic noises. Birds or bats might also be responsible, with fluttering or scraping sounds as they move or roost. These noises could indicate nesting, foraging, or attempts to enter through gaps in the roof or walls. Identifying the cause of these sounds is essential to determine the appropriate action to protect your loft from potential damage or infestations. What to Do About Noises in the Loft but No Droppings Hearing noises in the loft but not finding droppings can still point to animal activity. Noises during the day might indicate squirrels, as they are diurnal, while nighttime sounds could suggest mice, rats, or even birds settling. Begin by inspecting for signs other than droppings, such as gnawed materials, nests, or entry points like holes in the roof or walls. Check for tracks in dusty areas or evidence of chewing on wires or wood. It’s possible the noises are caused by animals that rarely leave droppings, like bats, or even structural issues such as loose tiles or pipes. If you're uncertain, consulting a pest control professional can help identify the cause and provide the right solution. Understanding Seasonal Pest Activity in Lofts: Changes and Prevention Pest activity in lofts varies with the seasons as animals and insects seek shelter, warmth, or nesting sites. During winter, rodents like mice and rats are common visitors to lofts, as they escape the cold and search for food and safety. Signs may include scratching noises and gnawed materials. In spring and summer, lofts become appealing to wasps, which may build nests under eaves or in secluded loft corners. Birds might also use lofts as nesting spots. By autumn, pests like spiders or cluster flies might take refuge in loft spaces to hibernate through the colder months. Tips for Preventing Loft Infestations: Effective Ways to Keep Pests Out Seal Gaps and Cracks : Inspect your roof and loft for potential entry points, such as holes or gaps, and seal them securely. Store Items Properly : Avoid clutter in your loft and use sealed containers to prevent pests from nesting in stored materials. Monitor for Nests : Regularly check for wasp nests in spring and early summer and remove them safely if spotted early. Maintain Hygiene : Keep food crumbs, debris, and rubbish out of the loft, as these can attract rodents. Inspect Insulation : Ensure loft insulation is intact and free of damage that could provide nesting material for pests. Secure Access Points : Install fine-mesh screens over vents and chimneys to prevent birds and insects from entering the loft. Tailoring your pest prevention efforts to the seasons ensures that your loft stays pest-free year-round, protecting it from potential damage or infestations. FAQ: Common Questions About Loft Pests and Pest Control Q: How long does it take to get rid of a rat infestation? A: The time required to eliminate a rat infestation depends on its size and the chosen control method. Using traps or bait can take several days to weeks, while professional pest control services typically resolve infestations more quickly. Regular monitoring and follow-up treatments may be needed to ensure success. Q: Is it safe to handle pest droppings myself? A: It's not safe to handle pest droppings without proper precautions. Droppings can carry harmful bacteria and diseases like hantavirus. Always wear gloves, a mask, and disinfect the area thoroughly if you must handle droppings. For larger infestations, professional cleaning is recommended. Q: How do I know what pest is in my loft? A: Identifying pests involves looking for clues such as droppings, nesting materials, gnawed surfaces, or entry points. For example, rodents leave small droppings and chewed wires, while squirrels often cause daytime noises and shredded insulation. A pest control professional can help confirm the exact type of pest. Q: Can pests in the loft cause health risks? A: Yes, pests like rodents and birds can carry diseases and leave behind droppings that contaminate surfaces. They may also bring parasites like fleas or ticks into your home. Addressing infestations promptly helps reduce these risks. Q: Are DIY pest control methods effective for loft infestations? A: DIY methods, such as traps and natural repellents, can work for small infestations if used correctly. However, larger or persistent problems often require professional pest control services to ensure effective and long-term solutions. Q: How can I prevent pests from entering my loft? A: To prevent pests, seal any gaps or holes in your roof, vents, or walls. Keep the loft clean and clutter-free, and avoid storing food or pet supplies in the area. Regular inspections can also help catch problems early. Q: Can I relocate a squirrel or bird from my loft myself? A: In the UK, certain wildlife, such as squirrels and birds, are protected under law, and relocating them without permission may be illegal. It’s best to contact a professional pest control service familiar with regulations to handle the situation appropriately. Don't delay, check your loft today! For more information on our loft clearance services, as well as Frequently asked Questions click on the link below. GOT PESTS IN YOUR LOFT SPACE? WE'VE GOT IT COVERED! a local family run business Your Satisfaction Is Our Priority Need help or advice about a pest problem? Get in touch today! We’re here for you anytime! #MakePestControlGreenAgai n PGM & Son cover Herefordshire and Worcestershire Get in touch today for pest help, support and guidance. 01981 540088

Pests – what’s in a number? Pests can breed rapidly, some more than others. It’s important to address a pest problem before it gets out of control. It doesn’t take long for pests to thrive in the right conditions and to cause a significant infestation and very large problem which can be much harder and take much longer to deal with. This week we look at the average breeding cycle of some common pests we encounter across Herefordshire and how a small pest problem can very soon spiral out of control. At PGM & Son Pest Control, we have seen a significant rise in rodent problems over the last few months almost certainly worsened by the fact businesses have been forced to close their doors for months on end. Let’s take a look at the breeding cycle of rats, mice, cockroaches and flies. Having the foresight to pest proof your home or business can have significant benefits. It is a preventative measure, designed to save on costs and reputational damage that could come in the future if steps aren’t taken. Commercial property owners, facilities managers and particularly anyone responsible for hygiene compliance in a hospitality business need to know how to pest-proof their properties, in order to reduce the likelihood of unwanted visitors making a new home. If you're concerned that unwanted pests have already entered your home or business, talk to a pest control professional. They can help you to identify the type of pest and locate its most likely point of entry. The professionals at PGM Pest Control are specifically trained to identify steps that you can take to keep pests out of your home, as well as implement treatment options that are right for you. For expert cockroach help and eradication across all towns and villages in Herefordshire  and Worchestershire , visit our Cockroach Control page . Need a loft inspection? Learn more about our professional loft surveys . If you need to speak to a human call our pest experts on 01981 540088 or use our live chat facility on the right hand side of your screen.

What you'll learn on this page about Bird Mites 🔍 Quick Navigation To help you find what matters most, we’ve added links below that jump straight to each section. What are Bird Mites Where do Bird Mites live? Can Bird Mites Live on Humans or Pets? How To Know If You Have a Bird Mite Problem Bird Mite Frequently Asked Questions Help, Support and Guidance What are Bird Mites Bird mites’ is a collective term for a number of different types of mites that are parasites of different bird species such as pigeons, sparrows, and poultry. Identifying a Bird Mite They are tiny little arachnids relative to ticks and spiders. These avian mites can be found in low numbers, close to birds, their nests, and poultry houses, but, if the conditions are favourable, their colony can grow to thousands. Bird mites feed on the blood, skin, and keratin of birds. If these hosts are not present, mites can ingress into properties in search for food where they can bite humans and pets such as dogs and cats. Where do Bird Mites live? The conditions for bird mites are warm and moist conditions. They usually live in close proximity to pigeon or other bird nesting areas. This is why they are often found in upstairs in properties where nests are present in attic spaces or roof spaces. They will travel distances to find food if a nest doesn’t provide them with the food they need. Inside properties, pigeon mites usually gravitate towards the windows and ceilings and loft spaces. Once inside, mites will burrow into fabric material, cracks, and crevices to lay their eggs. Can Bird Mites Live on Humans or Pets? Bird mites are adaptable and can infest a variety of mammals such as dogs, cats, mice, rats, and other domestic animals. Regularly check your pets for parasites Even if there are no nests nearby mites can travel on other animals into homes and businesses. If there are no animal hosts available the bird mite will bite humans although usually, the insect can’t survive on human blood alone. Bird mites require a host to survive, so they will usually die within three weeks if they do not find one. Because of their tiny size, mites are extremely difficult to identify and very difficult to eradicate / control. How To Know If You Have a Bird Mite Problem? If you suspect a bird mite infestation, it is crucial to identify and eliminate the source, such as removing bird nests and thoroughly cleaning affected areas. Consulting a pest control professional may also be necessary to effectively manage the infestation. Bites The best way is to rule out other potential sources of bites. For example fleas and bed bugs. If you’ve ruled those out along with mosquitos then you may have pigeon mites. Crawling sensation If you sense a crawling sensation at night this could be a sign as bird mites tend to feed at night. Rule out similar causes As mentioned above, try and rule out other potential more common sources such as fleas or bed bugs. Environment clues Check the humidity levels in your home as high humidity is an ideal condition for bird mites. Bird activity nearby The most obvious clue are nests. If you have found nests and you’ve got bites, the chances of you having a mite issue are increased. The best wa y to get rid of bird mites is a professional removal and insecticide treatment of the bird nest and a clean-up of the area with a biocide, which can be done by a qualified pest controller. Bird Mite Frequently Asked Questions What are bird mites, and how do they affect humans in the UK? Bird mites are tiny parasitic arthropods that primarily infest birds but can also bite humans. In the UK, bird mites can be problematic when they enter homes from bird nests or infested buildings, causing itchy bites and skin irritations in humans. How can I identify bird mite infestations in the UK? Identifying bird mite infestations typically involves observing the presence of mites, which are barely visible to the naked eye, but may appear as tiny moving dots on surfaces or skin. Additionally, if you've recently had bird nests near your home or notice increased biting sensations, it could indicate a possible bird mite infestation. How can I prevent bird mite infestations in the UK? To prevent bird mite infestations, it's essential to take measures such as securing and blocking access to bird nests, sealing any cracks or openings that birds can use to enter your home, and regularly cleaning and maintaining your property to deter bird activity. How can I eliminate bird mites from my home in the UK? Eliminating bird mites from yo ur home in the UK may require professional pest control assistance. They can employ methods such as insecticide treatments, vacuuming, steam cleaning, and targeted bird nest removal to eradicate the mites and prevent future infestations. It is crucial to address both the mites and their source, such as bird nests or infested areas, to ensure effective elimination. Can bird mites transmit diseases to humans in the UK? Bird mites in the UK are primarily considered a nuisance pest rather than disease vectors. While their bites can cause irritation and discomfort, they are generally not known to transmit diseases to humans. Are bird mites only active during certain seasons in the UK? Bird mites can be active throughout the year in the UK, but their activity levels may vary depending on the availability of bird nests or suitable hosts. However, it's worth noting that bird mite infestations may become more apparent in the spring and summer when bird breeding and nesting activity increase. Can bird mites infest indoor pet birds in the UK? Yes, bird mites can infest indoor pet birds in the UK. If your pet bird has been in contact with wild birds, or if there is an infestation in your home, there is a risk of bird mites transferring to your pet bird. It's important to regularly inspect and clean the bird's living area, including cages, perches, and toys, and seek veterinary assistance if you suspect a bird mite infestation in your pet bird. If you think you may have a bird mite infestation by looking for signs such as unexplained bites, a crawling sensation on your skin (especially at night), high humidity in your home, and the presence of bird nests nearby. Another helpful tip is to discuss pest prevention with your local pest controller. You can read about our systems process here: Advanced Bird Management - Bird Control Solutions are effective safe and humane. Remember to Consult with Local Pest Control Professionals For specific information and guidance related to bird mite issues in your region of the UK, as local conditions and regulations may vary. Please note that bird mite-related information may vary over time, so it's always a good idea to consult local pest control experts for the most up-to-date guidance in the UK. Do you have problems with Pigeons, Sparrows, Seagulls, Starlings, Crows or Geese? Call our bird control professionals for effective products designed to solve the toughest pest bird problems. Call us today on 01981 540088 or email contact@pgmpestcontrol.co.uk  for help, support and guidance or learn more about our Bird Mite Control Treatment process.

Are you worried about rats or mice? It is true that rodent numbers increase over the Winter as the cold weather sets in and rats and mice look for shelter, food, and water. Do not let a rodent problem add to your worries this winter. Take steps to rodent proof your property and keep the rats and mice at bay. Top 5 Tips to Rodent Proof Your Home Secure your property – fill in any holes and remove access points such as gaps around pipes Keep on top of essential maintenance jobs – clean out those gutters and drains, check your air bricks for damage. Don’t cover your airbricks (unless you use specially designed airbrick covers) as you will reduce your ventilation which is essential to reducing Covid particles Remove harbourage – clear any clutter and debris, cut back ivy and branches near to your property Remove accessible food sources – keep wildlife feeding to a minimum; make sure your bin lids are properly sealed Remove water sources – 70% of a rodent’s diet is water so check for dripping outside taps and hoses and make sure water butts are rodent proof Once you are on top of this STAY VIGILANT ! It is important to identify a rodent problem early on as rats and mice breed rapidly and can cause a significant infestation in a very short period of time. If you do find you have a rodent infestation give PGM & SON Rodent Control Hereford a call for advice and guidance. If you are having a problem with rats, if mice are causing you a concern, don’t delay call PGM & Son Pest Control today. For all your pest control needs, give PGM & Son Pest Control Herefordshire and Worcestershire a call on 01981 540088 or 07964 370480 for a free no-obligation chat. Email us at contact@pgmpestcontrol.co.uk Use the live chat facility on our website Message us via social media @pgmpestcontrol

Page Navigation The One Thing That Can Close Your Restaurant Overnight The Restaurants that Thrive are those that understand a Fundamental Truth The Legal Reality: You Have No Choice Don’t Let One Pest Infestation Undo Years of Hard Work How Pest Contracts Safeguard Your FSA Rating The One Thing That Can Close Your Restaurant Overnight Picture this : It’s a busy Friday evening in your Herefordshire restaurant. Tables are full, the kitchen is firing on all cylinders, and then it happens. A diner spots a mouse scurrying along the skirting board. Within minutes, the photo is on social media.  By morning, your five-star rating has plummeted, Environmental Health has been notified, and bookings are being cancelled. This nightmare scenario is entirely preventable , yet I still encounter restaurant owners who view pest control as an optional expense rather than essential business protection. As an award-winning pest control expert with the RSPH Level 3 qualification , I’ve worked with countless food establishments across Herefordshire.  The restaurants that thrive are those that understand a fundamental truth A comprehensive pest control contract isn’t just about catching rats or setting traps. It’s about legal compliance , reputation management, and ultimately, business survival in one of the UK’s most competitive industries. Herefordshire presents unique challenges for restaurant operators. Our beautiful county, with its agricultural heartland and thriving food scene, sits at a rural-urban interface that creates the perfect storm for pest activity. Understanding these challenges and implementing professional, proactive pest management isn’t optional anymore— it’s absolutely essential . The Legal Reality: You Have No Choice Let’s start with the uncomfortable truth that many restaurant owners prefer to ignore: pest control isn’t optional under UK law .  The Food Safety Act 1990 and the Food Hygiene Regulations 2013 place explicit legal duties on food business operators to ensure premises are kept clean and maintained in good repair to avoid pest contamination.  This isn’t guidance or best practice—it’s the law. When Environmental Health Officers conduct inspections, they’re looking for evidence of effective pest management systems . They want to see documented proof of regular inspections, monitoring records, and treatment logs. A pest control contract provides this crucial paper trail .  Without it, you’re not just risking your reputation; you’re exposing yourself to prosecution, unlimited fines, and potentially closure orders. The Food Standards Agency hygiene rating scheme has transformed how customers choose where to eat. That sticker in your window isn’t just decorative—it’s often the deciding factor for diners choosing between your establishment and your competitor’s. A zero or one-star rating due to pest activity can be catastrophic for business and closure imminent. I’ve witnessed restaurants lose 60-70% of their trade within weeks of receiving a poor rating linked to pest issues! The legal concept of “due diligence” is particularly important. If pest issues arise despite your best efforts, you can mount a due diligence defense—but only if you can demonstrate you took all reasonable precautions. A professional pest control contract , with regular inspections and comprehensive documentation, provides exactly this defense. Without it, you’re legally exposed, and ignorance is never accepted as an excuse . Don’t Let One Pest Infestation Undo Years of Hard Work A pest control contract is genuine business insurance, not an optional expense. It protects your legal position, safeguards your reputation, maintains your Food Standards Agency rating, prevents catastrophic financial losses, and demonstrates professional commitment to your customers and staff. In an industry where margins are tight and competition is fierce, these protections aren’t luxuries— they’re business survival necessities . How Pest Contracts Safeguard Your FSA Rating The question isn’t whether you can afford a pest control contract. The question is whether you can afford to operate without one.  Every day without professional pest management is a day of unnecessary risk, gambling your business, your reputation, and your livelihood on hope rather than professional expertise. Don’t wait for a problem to become a crisis. The best time to implement professional pest control was when you opened your doors. The second-best time is right now.   Pest issues always get worse, never better, without intervention . The restaurant owner who says “ we’ve never had a problem ” is usually the one who calls me in a panic when their luck runs out, facing closure orders and destroyed reputations. Your restaurant represents years of hard work, significant investment, and passionate commitment to hospitality. Protect it with the same professionalism you bring to your food, your service, and your customer experience. Because in the restaurant business, what customers don’t see matters just as much as what they do—and making sure they never see pests is worth every penny . As an RSPH Level 3 qualified pest control expert serving Herefordshire’s food industry, I’ve seen firsthand how professional pest management protects businesses and builds customer confidence. Don’t leave your restaurant’s future to chance—invest in professional protection today, contact us on (01981) 540088 or email contact@pgmpestcontrol.co.uk

One of the most popular creatures associated with Halloween is the Spider! A lot of people fear spiders but why? In the UK spiders are not normally dangerous so why are so many people scared of the tiny spider? To some it seems like an irrational fear after all a spider is a fraction of the size of a human. But spiders aren’t exactly lookers, and these creepy eight-legged insects are known for lurking in the dark, in corners or attics and cellars. They spin their webs in dark and abandoned places which relate to ghosts and ghouls. Spiders are also usually black or grey and these colours are associated with darkness and death. Spiders were historically believed to be a witches’ companion resulting in superstition about them. One superstition said that if a black spider found its way into your home, you were bound to have bad luck. Spiders have also long been associated with the supernatural due to their web-spinning abilities. In folklore, arachnids are described as using designs in their webs to tell stories or predict a person’s fate, future wealth and sometimes death. Why don’t Pest Controllers Eradicate Spiders? Most pest controllers won’t deal with a call out for spiders and for good reason; most spiders in the UK are not a public health issue and spiders are great for the environment. Spiders keep fly populations down for a start, so they are natural pest controllers! And spiders can mostly be dealt with by a home owner by moving them outside or hoovering them up and emptying the bag outside! Saving you cost and the need to unnecessarily eradicate the spider. Sometimes spiders can cause issues such as an infestation of false widow spiders. If you are experiencing a spider infestation and want some advice, get in contact with your local pest controller. PGM & Son Pest Control Herefordshire & Worcestershire www.pgmpestcontrol.co.uk 01981 540088 OR contact@pgmpestcontrol.co.uk OUR FAMILY AND PET FRIENDLY TECHNOLOGIES HAVE MADE PGM & SON A LEADER IN ENVIRONMENTALLY FRIENDLY PEST CONTROL. 'WE ARE REDEFINING THE INDUSTRY'

One of the largest pest control companies in the UK featured on this week’s episode of Rip Off Britain, hosted by Angela Rippon, Gloria Hunniford and Jennie Bond. It comes not long after the news that city traders were predicting growth in Rentokil after reports that the firm was reshaping to focus on the higher-margin pest control business at a much faster rate than anticipated. It certainly seems that Rentokil is making a killing from its customers if the BBC report is anything to go by. Members of the public alleged that Rentokil was charging astronomical rates to carry out pest control treatments with one viewer reporting that Rentokil charged him well over £500 for a 3 visit mouse control job. With local pest controllers around the country quoting a fraction of the price (up to £190 in different regions across the UK) for the same job it does seem a little over-priced! To watch Rip Off Britain: https://www.bbc.co.uk/programmes/b0b7rsc5 At PGM & SON Pest Control Hereford we have a fair and transparent charging policy. A three visit rodent control job is normally priced at around £150 (subject to site survey), meaning Herefordshire residents requiring pest control services pay a fraction of the cost the big guys in the industry charge. PGM & Son is able to offer Hereford residents low rates because we are a local, family run business with low over heads. We’ll always give you a price up front, telling you if that price may change (for example, because there are access issues in your property) and, if we can’t give you a price up front, we’ll explain why. Rip Off Britain also made the point that members of the public should check a pest controller’s qualifications, experience and insurance. We regularly give advice to Herefordshire residents on the importance of checking who their local trader is and that they’re qualified to do the job. Check out our past blogs on this subject. Our website www.pgmpestcontrol.co.uk clearly explains what qualifications, experience, insurance and other certification we hold. However, if you’re not sure please ask us as we’ll be happy to provide copies and answer any questions or concerns you may have.

10 Reasons to Get Rid of your Rat Problem Now! Rats can be very destructive. Apart from the fact they can eat up to 15% of their body weight every day, they can cause harm to your property, pets and health. Top Ten Reasons to Get Rid of a Rat Problem without Delay Gnawing through electrical wires, causing a fire hazard. Gnawing through pipes, causing floods. Chewing through insulation, paper, books and other useful items with which to make their nests, causing expensive or irreversible damage. Infecting food supplies. Endangering your beloved pets: rats attack predators many times their size and your cat, when faced by a pack of rats, will almost certainly face death. They are also disease carriers and spread parasites to cats and dogs. Rats carry leptospirosis which can be fatal for humans. They can ruin your garden by eating seeds and bulbs. Norway rats can even damage the foundations of your property. Nesting in ducts (e.g. heating and cooling ducts) lowering the efficiency of your heating/cooling systems and exposing your family or business to harmful germs and bacteria. Many insurers won’t cover homeowners for damage caused by rodents. The photo below shows the damage that rats can, and will, do! Pest infestations can be a real nuisance and can cause serious health problems and property damage.  Whether you're dealing with a rat problem in your loft or a wasp nest in your garden, our award winning PGM and Son professional pest control technicians can identify and eliminate the source of the problem and provide you with long-term solutions to prevent future infestations.

Are you and your customers properly protected from pests? Pests can spread disease, damage products, foodstuffs and property. They can ruin your reputation, leading to potential loss of business or even prosecution. Failure to comply with legal requirements to provide a safe working environment can be costly. Food operators can face closure, fines and even prison for failing to put adequate pest prevention procedures in place. At PGM and Son we will help meet your ‘due diligence’ requirement. As fully insured members of BPCA (British Pest Control Association) we operate a safe system of work using Risk and COSHH assessments. Managing pest control is part of good business practice Is your business fully protected from the threats posed by public health pests? Pest control management involves identifying and dealing with potential risks from food pests before they turn into a major problem and contaminate food stuff. Good pest control should concentrate on preventing the pests gaining access to food stocks and food rooms in the first place. Even if you discover a pest problem before a customer's health is put at risk, having to throw stock away because of damage caused by pests can prove to be very expensive to any business. Our membership of BPCA is an assurance that we can keep it safe! Could your business have a pest problem? PGM & SON are professionals and trusted by BPCA to identify pests, provide treatment advice and eradicate issues in a safe and effective way. You may need to contract an outside company to help you deal with pests. Using a professional pest control company to help keep your premises pest-free or to get rid of a pest problem does not mean that you can pass all responsibility on to them. However, a contract with an outside company can be a vital part of your pest-control management system. This will not only help to keep your workplace healthy and prevent food from becoming contaminated, but it will also help prove a 'due diligence' (legal defence) if your business needs to show the authorities that you did all you could to prevent an infestation. A good pest controller is not just someone who turns up to put traps and poison down. They should inspect and monitor conditions, highlight problems advise you on how to prevent pests and suggest improvements where necessary. You should consider your pest control contractor to be part of the team whose role it is to keep food pests away from your premises. We believe in putting customers first Our membership of BPCA shows our commitment to delivering the highest standards of service. As members of BPCA, we follow industry Codes of Practice and are regularly audited against BS EN 16636 – the benchmark of quality for pest management operators across Europe. Inadequate pest control can have catastrophic effects on public health. As fully-qualified experts, we’ll do the job properly – and our membership of BPCA proves we’re up to the task! We're always on the 'phone for advice, so don't worry about your pest problems, give us a call now on 01981 540088 . If you run a business in Herefordshire or Worcestershire you can count on us for proactive commercial pest control services .

With more and more restaurants and food outlets in Herefordshire grabbing the headlines in the Hereford Times in recent months due to poor hygiene and housekeeping practices resulting in pest infestations and health and safety concerns to staff and the public, this week we’re letting local restaurant owners know why they should have in place a pest management program. Pest Control v Pest Management When you’ve got a pest infestation in your food business there’s no getting away from that fact that you’ll need to get the pest controller in. An infestation puts your staff, customers and reputation at risk. If you’re lucky enough to call pest control in yourself, you can quickly resolve a pest problem with little or no disruption to your business operations and reputation. However, many businesses are dealing with a pest infestation because either their customers complain or, Hereford Council inspectors have been in and issued a food hygiene safety report. Either way, you could be in for a lot of disruption, cost and damage to your business and reputation. Pest control is all very good and well when you’ve got a problem but why let it get that far? It’s quite simple and what we bang on about all the time – prevention is better than cure!! That’s why pest management is something restaurant owners should consider an essential part of their business All too often we get a call to go into a food business to deal with a pest issue. We always give advice on how to prevent pests in the future – that’s a key part of the PGM Pest Control service – but unfortunately, whilst there are lots of responsible restaurant owners out there in Herefordshire, there are also a lot of restaurant owners who aren’t. There are also those restaurant owners who, understandably, have commercial pressures and might be concerned about the costs of implementing a pest management program. It’s important to understand that pest prevention and management, over the longer term, is more cost effective than simply dealing with the same problem that arises time and time again because the root causes are not being dealt with properly to begin with. Top 3 Concerns from Businesses about Taking on a Pest Control Contract 1. Pest management programs are expensive You might think a pest management program is expensive but over the longer term, a contract is actually more cost effective. Pest control contracts are also designed to ensure that the risk of your business suffering an infestation is minimised through the regular monitoring by your pest controller. In fact, most pest management programs ensure you remain infestation-free throughout the contract term. Rats, mice and other pests can cause enormous damage to property and the cost of putting it right can be astronomical – paying for a pest management program is preferable to paying for costly repairs. And if you’re worrying about the one-off cost of a pest contract, at PGM & Son Pest Control Hereford we offer a number of payment plan options so that businesses can spread the cost of their pest control. Give us a call today and we can talk you through the options. 2. Customers will be concerned if they see pest controllers in our business Actually, in our experience, most people are comforted by the fact that businesses are being proactive to keep out the pests. However, our pest management service is discrete; we’re flexible in visiting times so that your customers don’t even have to know we’ve been in. And, if we have to be on site when your business is open, that’s okay too – we have removable signs on our vehicle and our staff will cover up uniforms if asked to do so. 3. A pest control contract isn’t necessary, we can just call a pest controller if we get a problem Well, it’s true you can simply call a pest controller when you find yourself experiencing a problem. However, in our experience, there isn’t usually a one-off problem in a food business. Unless you find the root causes of your problem and deal with those too, you’ll be finding that your problem comes back time and again. And, that’s when you start paying the price – both in terms of the monetary cost of treating your pest problem and the reputational damage and operational disruption to your business.