What should hotel housekeeping teams, care workers and housing staff do if they suspect bed bugs? Knowing what to look for, who to tell and what not to do can help prevent a small problem from becoming a much bigger one. Navigation A Guide for Frontline Staff Bed bugs are not just a problem for private households. Hotels, guesthouses, care homes, supported housing, residential accommodation and other shared living environments can all experience infestations. For staff working in these unique settings, spotting the early warning signs of bedbugs is particularly important. A suspected infestation may first come to light while changing bedding, cleaning a bedroom, carrying out a property inspection or responding to a resident's concerns. The good news is that frontline staff do not need to be pest control experts to make a difference. Recognising the signs, reporting concerns promptly and avoiding actions that could spread bed bugs are three of the most useful steps anyone can take. Why Bed Bug Awareness Matters for Frontline Staff On 23 October 2026, the British Pest Control Association (BPCA) reported the launch of a dedicated bed bug awareness course for frontline housing and hospitality staff. Developed by BPCA member ThermoPest, the course is aimed at housing officers, caretakers, support workers, care staff and hotel housekeeping teams. Its purpose is straightforward: help the people who work closest to residents and guests recognise potential bed bug activity and understand when to raise the alarm. This is particularly relevant in buildings with multiple bedrooms, flats or shared facilities, where delayed reporting or the movement of infested belongings can make an infestation more difficult to manage. For hotels and accommodation providers, early detection can help reduce room disruption. In care settings, it also supports the wellbeing, dignity and comfort of residents who may need additional assistance. What Are the Early Signs of Bed Bugs? Bed bugs are small, flat, reddish-brown insects that feed on human blood. Adults are usually around 4–7 mm long, although younger bed bugs can be much smaller and harder to spot. Adult Bed Bug Bed bugs tend to hide close to where people sleep or rest, particularly in narrow cracks, seams and gaps. Five Warning Signs Staff Should Look For Small dark spots: Black or dark brown marks around mattress seams, bed frames, headboards or nearby furniture. These may be bed bug droppings. Blood marks on bedding: Small reddish or rusty-coloured stains on sheets, pillowcases or mattresses. Shed skins: Pale, translucent insect skins left behind as young bed bugs develop. Live insects or eggs: Bed bugs may be found around mattress seams, bed frames, furniture joints and other sheltered areas. Their eggs are tiny and pale. Reports of unexplained bites: Guests or residents may report itchy marks, particularly after sleeping. However, bites alone cannot confirm an infestation. Not every mark on a mattress is caused by bed bugs, and not everyone reacts to their bites. How bed bugs spread. If staff notice something suspicious, the next step should be to report it, not attempt to diagnose or treat the infestation themselves. Where Should Housekeeping and Care Staff Check? Routine cleaning and room inspections provide opportunities to notice early signs of bed bug activity. Staff should pay particular attention to: Mattress seams, piping and labels. Headboards and accessible bed-frame joints. The edges of bedding and pillows. Bedside tables and nearby upholstered furniture. Skirting boards and accessible cracks near beds. Chairs, sofas and other furniture used regularly for resting. In care homes and supported housing, staff should also be mindful of adjustable beds, wheelchairs, recliner chairs and personal belongings kept close to sleeping areas. These checks should be visual and limited to accessible areas. Staff should not dismantle furniture, remove fixed headboards or disturb electrical fittings. Routine housekeeping is not a substitute for a professional bed bug inspection, but a watchful member of staff can be the first person to recognise that something is wrong. What Should Staff Do If They Find Suspected Bed Bugs? Finding a possible bed bug during a routine shift can be unsettling, especially when working with vulnerable residents or hotel guests. The most important thing is to respond calmly. 1. Stop and Avoid Disturbing the Area If a live insect or other suspicious evidence is found, avoid unnecessary handling, shaking bedding or moving furniture. Do not strip the room in a hurry or carry potentially affected items through communal areas. Unnecessary disturbance can make locating and containing an infestation more difficult. 2. Notify the Appropriate Person Follow your workplace reporting procedure. Depending on the setting, this may mean informing: A housekeeping supervisor or hotel duty manager. A care home manager or senior care worker. A supported housing manager or housing officer. A facilities, maintenance or property management team. Staff should not assume that another colleague has already reported the problem. 3. Record What You Have Found A clear record can help managers and pest control technicians decide what needs to happen next. Record the date and time, room or property reference, location of the suspected evidence and whether live insects were seen. Photographs can be useful if they can be taken safely without disturbing the area. Keep any resident or guest information confidential and follow your organisation's data protection procedures. 4. Follow the Manager's Instructions The manager should arrange an appropriate assessment, consider whether the room can remain in use and coordinate any precautions needed to reduce the risk of spread. Where care or support is being provided, changes to accommodation or daily routines should take account of individual health, mobility, accessibility and safeguarding needs. Why Staff Should Not Move Furniture or Belongings Between Rooms One of the biggest concerns in shared accommodation is the accidental movement of bed bugs. Bed bugs cannot fly or jump, but they can crawl and travel unnoticed in clothing, bedding, luggage, furniture and personal belongings. For example, moving a bedside chair from a suspected infested room into an empty bedroom could introduce bed bugs into another area. The same applies to bedding or laundry transported without appropriate precautions. If bed bugs are suspected, avoid moving potentially affected items between rooms until a suitable handling procedure has been agreed. Where items must be moved, such as laundry or essential personal belongings, staff should follow a controlled handling process agreed with management and the pest control professional. This may involve carefully bagging and containing items, keeping affected laundry separate and arranging appropriate laundering or treatment. Residents should not be asked to discard possessions unnecessarily. Decisions about furniture disposal should be made following assessment, with the resident's needs and belongings respected. Can Bed Bugs Spread Between Hotel Rooms or Flats? Yes. Bed bugs may move between neighbouring rooms or flats through gaps, cracks and service openings. They can also be carried between areas in belongings, laundry and furniture. Finding bed bugs in one bedroom does not automatically mean the entire building is infested. However, it does mean that the surrounding environment may need further assessment. Depending on the building layout, infestation history and findings, a professional pest technician may recommend inspecting: Rooms immediately next door. Bedrooms directly above or below. Adjoining living spaces. Shared sleeping or rest areas. Other rooms connected by recent movement of belongings or furniture. This is particularly important in hotels, care homes and multi-occupancy housing, where people, staff and equipment regularly move between different areas. The extent of any inspection should be guided by evidence rather than assuming that every room requires treatment. What Staff Should NOT Do When Bed Bugs Are Suspected Good intentions can sometimes make an infestation harder to control. Until the area has been assessed and suitable instructions provided, staff should avoid the following actions. Do Not Use Household Insect Sprays or Foggers Do not reach for supermarket insecticides, smoke bombs or aerosol sprays. Unplanned insecticide use may be ineffective, can expose occupants to unnecessary chemicals and may interfere with professional trea tment. This is especially important in care environments where residents may have respiratory conditions, sensitivities or complex medical needs. Do Not Spray Mattresses or Bedding Never apply pest control products to mattresses, bedding, clothing or care equipment unless the particular product is authorised for that use and the work is being carried out by a competent person following its instructions. Do Not Move Suspected Infested Furniture Avoid transferring mattresses, chairs, bed frames or personal belongings to another room or communal storage area without an agreed containment procedure. Do Not Attempt DIY Heat Treatment Domestic heaters, steam cleaners and improvised heating methods are not substitutes for properly assessed professional bed bug treatments. Incorrect use can cause burns, fire risks, moisture damage or ineffective treatment. Do Not Blame Residents or Guests Bed bugs can be introduced through luggage, clothing, visitors and furniture. Their presence is not proof of poor hygiene or inadequate housekeeping. Residents and guests should be treated sensitively, without embarrassment or blame. Bed Bugs in Care Homes and Supported Housing: Additional Considerations Bed bug incidents in care and supported accommodation need particularly careful handling. Some residents may be unable to identify insects, report bites, move belongings independently or understand changes to their living arrangements. Others may experience anxiety, embarrassment or significant distress when an infestation is suspected. Staff should consider the following. Resident welfare: Check whether the person is experiencing itching, discomfort, disturbed sleep or skin irritation. Seek appropriate healthcare advice when symptoms require it. Privacy and dignity: Discuss the situation discreetly and avoid unnecessarily sharing personal information. Assisted movement: If a resident needs to move rooms, consider how essential belongings, clothing, equipment and mobility aids will be assessed and handled safely. Personal care: Continue essential care using suitable precautions agreed with management, rather than leaving a resident without necessary support. Communication: Keep residents, families or representatives appropriately informed in line with consent, capacity, safeguarding and organisational procedures. The aim is to manage the pest problem while protecting the person affected. A Simple Bed Bug Escalation Checklist for Managers Managers should have a clear process that staff can follow when bed bugs are suspected. Record the report: Note the date, room or unit, observations and any photographs. Assess immediate welfare needs: Consider any affected guest or resident, including healthcare and safeguarding concerns. Prevent unnecessary movement: Give staff clear instructions about bedding, furniture, laundry and personal belongings. Review room use: Decide whether affected accommodation should be temporarily withdrawn from use, based on the evidence and risk assessment. Arrange a professional inspection: Seek identification and assessment from a competent pest control provider. Consider adjoining areas: Ask whether neighbouring rooms or units should also be inspected. Agree a treatment and preparation plan: Make sure staff understand what must happen before, during and after treatment. Document the outcome: Retain inspection findings, treatment records, follow-up arrangements and communication with relevant parties. Review staff awareness: Use the incident to identify any gaps in training, reporting or housekeeping procedures. Having an agreed process means staff know what to do without needing to make pest management decisions outside their responsibilities. What Happens During a Professional Bed Bug Inspection? A professional bed bug inspection from the BPCA experts at PGM & Son Pest Control will establish whether bed bugs are present, identify the areas affected and assess the likely extent of the problem. The technician will inspect beds, surrounding furniture, cracks, crevices and other potential harbourages. They will also review previous reports, recent room movements and the layout of adjoining accommodation. If bed bugs are confirmed, an appropriate treatment programme will be developed. Depending on the circumstances, professional bed bug management may involve carefully selected heat or steam treatments, authorised insecticides, monitoring and follow-up inspections. An integrated pest management (IPM) approach considers the level of activity, building conditions, occupants and the most suitable combination of measures. For care homes and supported housing, treatment planning should also take account of residents' needs and the safe continuation of essential services. Successful bed bug management is not simply about treating a mattress. It involves identifying the problem, managing the affected areas and checking that control measures have worked. Bed Bug Awareness Should Be Part of Routine Staff Training The people most likely to notice the early signs of bed bugs are not always pest control technicians.They may be housekeepers changing bed linen, carers helping someone prepare for bed, or housing officers carrying out routine visits. Staff awareness training should therefore cover more than identifying the insect itself. Employees should understand how to recognise suspicious evidence, record concerns, report them promptly and avoid actions that could spread an infestation. Managers should make these reporting procedures easily accessible, particularly for agency staff, night teams and new starters. Professional Bed Bug Advice in Herefordshire and Worcestershire If you manage a hotel, care home, supported housing property or other residential accommodation in Herefordshire or Worcestershire, early professional advice can help you make informed decisions when bed bugs are suspected. PGM & Son Pest Control provides professional bed bug inspections and treatment services, with BPCA membership and RSPH-qualified technicians. Our government approved pest control team can assess suspected activity, advise on suitable treatment options and explain practical steps to help reduce the risk of further spread. Concerned about bed bugs in your premises? Contact PGM & Son Pest Control on 01981 540088 for advice or to arrange an assessment or email us contact@pgmpestcontrol.co.uk. Read more about our professional bed bug control services for properties across Herefordshire and Worcestershire.

Rats around your commercial bins? The problem might not be the bins themselves. Overflowing waste, damaged lids, food residue, blocked drains and neglected areas around a building can all encourage rats to visit and, in some cases, settle nearby. Navigation What Businesses Should Fix Before Winter For businesses across Herefordshire and Worcestershire, autumn is a sensible time to inspect outdoor waste areas before colder, wetter weather makes existing problems more difficult to manage. At PGM & Son Pest Control, we believe preventing rat activity starts with understanding what is attracting them in the first place. Whether you manage a restaurant in Worcester, a pub in Hereford, a school in Malvern, a farm or a residential development in Evesham, here's what to look for and what your business can do to reduce the risk. Why Are Rats Gathering Around Commercial Bins? Rats are attracted to commercial waste areas because they may provide food, water, shelter and somewhere to travel without being disturbed. A commercial bin store can offer several of these things in one relatively small space. Food waste, greasy packaging, overflowing containers, spillages and poorly fitted bin lids all give rats an opportunity to feed. Meanwhile, nearby vegetation, stored equipment, damaged paving and gaps beneath buildings can provide cover. Rats are adaptable. They may travel through a site to find food without necessarily nesting beside the bins. This is why finding rats around a commercial waste area should prompt a wider inspection rather than an assumption that the bin store is the only problem. Seven Things Businesses Should Check Before Winter The current government guidance recommends weekly or fortnightly food waste collections, but the appropriate frequency depends on waste volumes and site conditions. England's workplace recycling rules also apply to food waste, with the smaller-workplace transitional exemption ending on 31 March 2027. 1. Is Your Waste Being Collected Often Enough? One of the first things to review is whether your waste collection schedule matches the amount of rubbish your business produces. A bin that is adequate on Monday might be overflowing by Friday, particularly in busy restaurants, pubs, hotels and workplaces. Check whether: Bins regularly reach capacity before collection day. Food waste remains on site longer than necessary. Extra rubbish accumulates after weekends or busy trading periods. Waste collection arrangements account for Christmas and bank holidays. Staff leave additional bags beside full containers. Missed collections are being recorded and followed up. If bins are consistently overflowing, arranging more frequent collections or additional capacity may be more effective than repeatedly cleaning up spilled rubbish. Don't just ask how often the bins are emptied. Ask whether the current collection schedule is actually working. 2. Are Damaged Bins Giving Rats Access to Food? Commercial bins experience plenty of wear and tear. Heavy lids, damaged hinges, cracked bases and poorly fitting covers can make it easier for rats to reach waste. Inspect every container for: Broken or missing lids. Cracks or holes near the base. Loose hinges or damaged wheels. Waste trapped around the lid or rim. Leaking liquids and food residue. Faulty locking mechanisms. A bin with a damaged lid should be repaired or replaced. Simply weighing the lid down is not a reliable long-term solution and may create other safety problems. A properly maintained commercial bin should be strong, secure, easy to clean and capable of containing the waste placed inside it. 3. Is Food Being Left Outside the Bins? Even when commercial bins are secure, rats may still find food around them. This is particularly relevant to hospitality premises, school kitchens, workplace canteens and businesses handling food products. Common problems include discarded takeaway food, food-soiled packaging, split rubbish bags, scraps from deliveries and residue beneath waste containers. Grease and food deposits can also build up around drainage channels and loading areas. Introduce a regular cleaning routine that includes the ground beneath and behind bins, not just the visible area in front. Where cleaning involves suspected rat contamination, it should be risk-assessed and carried out safely. Staff should not dry-sweep or vacuum suspected rodent droppings. 4. Could Damaged Drains Be Contributing to Rat Activity? Not every rat seen near commercial bins has come from the drainage system. However, damaged underground pipes, defective inspection chambers, broken drain covers and unused drainage connections can sometimes provide routes for rats. Warning signs worth investigating include: Rat activity repeatedly appearing near a drain or inspection chamber. Burrows around drainage structures. Broken or poorly fitting chamber covers. Subsidence or damaged ground near underground services. Evidence of rats moving towards or away from pipework. Surface cleaning alone will not resolve a problem if rats are gaining access through defective drainage. A professional assessment may recommend further drainage investigation, including CCTV inspection where appropriate. Rat drain blockers may be suitable for certain drainage arrangements, but they are not a universal solution. Pipe condition, flow direction, accessibility and the cause of the problem must be assessed first. The important point is to establish where rats are coming from before deciding what work is needed. 5. Is Vegetation Providing Somewhere for Rats to Hide? The area immediately surrounding a bin store deserves just as much attention as the bins. Overgrown hedges, dense ground cover, weeds, stacked pallets, disused equipment and rubbish behind fencing can provide sheltered spaces. Pay particular attention to: Vegetation growing against external walls. Gaps beneath sheds and storage structures. Unused materials stored behind bins. Burrows in soil or beneath paving. Clutter around fences and boundary walls. Hidden areas behind commercial outbuildings. Cut back vegetation where appropriate, remove unnecessary clutter and keep external areas accessible for inspection. Avoid disturbing suspected active burrows without a suitable pest management plan. 6. Are Delivery Areas Creating Another Food Source? Delivery yards are often overlooked during rat inspections. Businesses may concentrate on their main bin store while ignoring other places where food, packaging and waste accumulate. Loading bays, delivery doors, outside storage areas and pallet stacks can all deserve attention. Check whether: Food products are left unattended outside. Packaging is damaged during deliveries. Loading areas are cleaned after deliveries. External doors are being left open unnecessarily. Pallets and packaging are stored against buildings. Returned or rejected goods are securely contained. Even businesses without commercial kitchens may generate food waste from staff facilities, vending machines or deliveries. A rat prevention plan should follow the movement of food and waste throughout the site, not just the journey to the bin store. 7. Are There Gaps Allowing Rats Into the Building? Keeping the bin store tidy is important, but it does not automatically prevent rats entering nearby buildings. If a commercial waste area is close to a kitchen, storeroom, warehouse or plant room, potential access points should be inspected. These may include: Gaps beneath external doors. Damaged thresholds and roller shutters. Openings around pipes and cables. Broken airbricks or unsuitable ventilation covers. Damaged brickwork. Unprotected service penetrations. Appropriate rodent-proof materials and correctly fitted door protection can reduce opportunities for entry. However, proofing has limits. Sealing visible gaps will not remove an active rat population, repair damaged drainage or prevent rats feeding elsewhere on the property. Proofing should form part of a wider integrated pest management approach, alongside inspection, sanitation, habitat management and appropriate control measures. What Should a Commercial Rat Inspection Actually Record? A useful pest inspection should do more than state that rats have been seen. For businesses managing several buildings, shared waste areas or commercial contracts, clear records help establish what is happening and whether corrective work has been completed. The following information can help build an accurate picture. What to record Why it matters Date, time and exact location Helps identify recurring activity and affected areas Droppings, gnaw marks, tracks or burrows Provides evidence of possible rodent activity Rat sightings and staff reports Helps establish when and where activity occurs Bin condition and waste levels Identifies access to food and storage problems Collection dates and missed collections Shows whether waste arrangements need changing Drainage defects or suspected access routes Helps direct further investigation Photographs of evidence and defects Provides a record before remedial work Recommended actions and responsible person Makes accountability clearer Follow-up inspection results Helps assess whether measures are working Where suitable and lawful, monitoring equipment and securely positioned cameras may also provide information about rodent movement. A professional pest inspection should distinguish confirmed findings from suspected activity. Not every hole, mark or damaged item is evidence of rats. For managed properties, keeping a record of actions, contractors, completion dates and follow-up findings can be especially useful when responsibilities are shared. Rat Prevention Responsibilities in Different Commercial Settings Not every business has the same waste risks. Pubs and restaurants Pay particular attention to kitchen waste, food preparation areas, outdoor eating spaces, grease deposits and collections after busy trading periods. Schools and nurseries Inspect kitchen waste areas, playground boundaries, external storage and locations where food waste may be left after lunch periods. Pest management must account for children and restricted-access areas. Farms and agricultural premises Check feed storage, spilled grain, livestock feed, outdoor waste, building perimeters and vegetation. Bin hygiene is only one part of managing rodent activity on agricultural sites. Offices and warehouses Review staff food waste, external loading areas, damaged shutters, waste compactors and packaging storage. Flats and managed developments Shared bin stores may require coordinated action between managing agents, residents, cleaning contractors and waste collection providers. A practical prevention plan should reflect how a property is used, where waste is generated and who is responsible for maintaining each area. Why Winter Needs Extra Attention Winter does not create rats, but it can bring existing rat activity closer to people and buildings. As temperatures fall and conditions become wetter, sheltered structures, established food sources and protected spaces may become particularly useful to rodents. Commercial bin stores can continue to provide food throughout the year, especially when waste is left accessible. Autumn is therefore a good opportunity to inspect waste arrangements, repair defects and resolve known problems before the busiest winter trading periods. There is another practical consideration: shorter daylight hours can make it easier for problems behind buildings, in service yards or around poorly lit waste areas to go unnoticed. Make sure external inspections remain part of your normal site routine. A Practical Commercial Bin Store Checklist Before winter, ask the person responsible for your site's waste management to work through these checks. All waste containers have properly fitting lids. Damaged bins have been repaired or replaced. Collection frequency matches actual waste volumes. Food waste is stored in suitable sealed containers. Missed collections and overflowing bins are followed up. Food spillages and greasy residue are cleaned promptly. Bin stores and nearby drainage channels are maintained. Vegetation and unnecessary clutter have been reduced. Delivery areas and external storage have been inspected. Potential rodent entry points have been assessed. Staff know how to report sightings and suspected activity. Inspection findings and corrective actions are documented. The aim is not simply to have a tidy bin store. It is to remove the conditions that allow rats to feed, shelter and move around your premises. When Should a Business Call a Professional Pest Controller? Finding one rat near a commercial bin does not necessarily mean the building itself is infested. However, rat sightings should be taken seriously, particularly where food is prepared or stored, where vulnerable people may be present, or where activity is recurring. Professional assessment is advisable when: Rats are regularly seen around commercial waste areas. Fresh droppings, gnaw marks or burrows are found. Activity continues despite improvements to waste storage. Rats may be entering kitchens, storerooms or occupied buildings. Drainage defects or concealed entry routes are suspected. Several tenants or neighbouring premises appear to be affected. The next step should be an inspection to identify activity, likely contributing factors and appropriate control measures. Rat control treatment may be required, but successful long-term management also depends on dealing with the conditions that supported the activity. Commercial Rat Control Across Herefordshire and Worcestershire PGM & Son Pest Control provides commercial rat control, pest inspections and ongoing pest management for businesses throughout Herefordshire and Worcestershire. Our BPCA-accredited team includes RSPH Level 2 and Level 3 qualified technicians who assess rodent activity accross all business sectors, identify contributing conditions and recommend practical, site-specific measures. Whether you're responsible for a restaurant in Worcester, a commercial property in Hereford, a school in Malvern or agricultural premises in the surrounding villages, we can help you investigate rat activity and plan the next steps. Our vehicles are unmarked for discreet visits. Rats around your commercial bins? PGM can help. Call 01981 540088 (8am–8pm, seven days a week), or contact our emergency team on 07964 370480, available 24/7. Get Fast Pest Help Frequently Asked Questions About Rats Around Commercial Bins Why do rats keep returning to our commercial bins? Rats may continue visiting when food, water or shelter remains available. Overflowing containers, poorly fitted lids, food residue, nearby vegetation and established travel routes can all contribute. A wider site inspection can help determine why activity is continuing. How often should commercial food waste bins be emptied? Collection frequency should reflect how much waste your business produces and how safely it can be stored. Government guidance recommends weekly or fortnightly food waste collections and advises against storing food waste for more than two weeks. Businesses generating large quantities of food waste may need more frequent collections to prevent overflow, odours and pest problems. Can rats get into commercial wheelie bins? Yes. Broken lids, cracked containers, gaps and overflowing waste can provide opportunities for rats to reach food. Bins should be strong, in good repair and capable of closing properly. Can rats come from drains near commercial bin stores? Yes, damaged or defective drainage can sometimes provide access routes for rats. However, rats found near drains do not necessarily originate from them. A professional survey can help establish whether drainage investigation is appropriate. Install a rat drain blocker Is keeping the bin store clean enough to prevent rats? Not always. Cleaning removes potential food sources, but rats may also use surrounding vegetation, damaged structures, drainage defects and building entry points. Effective prevention involves inspecting and managing the whole environment. Who is responsible for rats in a shared commercial bin store? Responsibility depends on the property's ownership, lease agreements, management arrangements and the circumstances of the problem. Managing agents, landlords, tenants and waste contractors may have different responsibilities. Recording findings and agreeing who will carry out corrective work is an important first step. Should our business install rat bait boxes around its bins? Not automatically. Rodenticide use should follow an appropriate risk assessment and inspection, with prevention and non-chemical measures considered as part of integrated pest management. Any baiting must be suitable for the site, legally compliant and designed to minimise risks to people, wildlife and non-target animals. What should staff do if they see a rat near the bins? Record the date, time and precise location, and report the sighting to the responsible manager. Avoid approaching the animal or disturbing possible contaminated material. Check for immediate food contamination risks and arrange further assessment where necessary.

Article Overview Wasps remain active in October due to their life cycle, warmer autumns, and dwindling food sources, often becoming more aggressive. They may enter bedrooms seeking warmth, light, or hibernation spots, sometimes indicating hidden nests. While wasps pose health risks, they also benefit ecosystems by controlling pests. Prevention (sealing gaps, managing waste) and professional pest control are the safest ways to manage autumn wasp problems. Navigation Why Am I Seeing Wasps in October? While wasps are most noticeable in summer, they often remain a nuisance into autumn, including October, and sometimes even winter. But why do these pests persist in the cooler months, and why might you find them in your bedroom? Let’s explore the fascinating biology and behavior of wasps, why they linger, and how to manage them effectively. The Life Cycle of A Wasp The common wasp (Vespula Vulgaris) has a lifespan of around 12 months for a Queen wasp and 12-22 days for a Worker wasp. The lifecycle starts with the solitary Queen who builds her nest and rears the first worker wasps, which takes on average around 30-35 days. The four-stage lifecycle of the common wasp (Vespula vulgaris) After this the Queen rapidly starts to produce eggs, around 200-300 per day whilst the workers take over foraging. The population starts to grow until it reaches its peak around 90-100 days later at which point the population growth stops and new Queen cells are built. The Queen wasp produces larvae, and the workers up their foraging When the Queen dies or becomes sick the unity of the worker colony breaks down, cannibalism sets in and foraging becomes erratic. The succession of the Queen wasp occurs when the virgin Queens leave the nest to mate and hibernate. After this, a solitary Queen starts the cycle again around 6-7 months after the first solitary Queen started to build her nest. Wasp Biology and Behaviour is Absolutely Fascinating! Why Are Wasps Still Active in October? As temperatures drop in the UK (averaging 10–15°C), wasps face declining food sources, like insects and nectar, leading to disorientation. Normally, most workers die off by October, but several factors can prolong their activity: Climate Change: Milder autumns, with temperatures 1–2°C warmer than decades ago (Met Office data), extend wasp activity by delaying die-off and hibernation. Dietary Shifts: With larvae dwindling, workers seek sugary foods like overripe fruit, jam, or beer, drawing them to orchards, bins, or picnics in rural areas like Herefordshire. Increased Aggression: Without a queen, workers become irritable and more likely to sting unprovoked, especially when competing for scarce food. Lethargy from Cold: Cooler nights slow wasps’ metabolism, making them “dozy” and prone to crawling rather than flying, increasing their presence in warm homes. Other wasp species, like the German wasp (Vespula germanica) or European hornet (Vespa crabro), may also remain active, nesting in ground burrows or tree cavities, respectively, unlike the aerial nests of Vespula vulgaris. Learn about the difference between Bees, Wasps and Hornets Why Are Wasps in My Bedroom in October? As external food sources dwindle and temperatures drop, disoriented wasps may wander into unusual places, including homes. Here’s why they end up in your bedroom: Seeking Warmth and Light: Wasps may follow warm air currents or be drawn to bedroom lights, mistaking them for sunlight. They often enter via wall cavities, lofts, or unsealed gaps in older UK homes. Hidden Nests: Buzzing sounds, “ticking” from larvae, or wasps emerging through ceiling gaps/downlights may indicate a nest in your loft or walls, common in Herefordshire’s rural homes. Hibernation Sites: Fertilized queens seek warm indoor spots like attics or insulation to hibernate, potentially leading to spring infestations if not addressed. It’s also worth distinguishing wasps (slender, hairless, aggressive) from bees (fuzzy, pollinators), as confusion can lead to unnecessary panic or harm to beneficial insects. Health Risks of Wasps in Autumn Wasps in bedrooms pose more than just annoyance. Their stings can cause pain, swelling, and, in rare cases (1–2% of the UK population, per NHS data), severe allergic reactions like anaphylaxis. Multiple stings are riskier in autumn due to erratic, aggressive behavior, especially in confined spaces. Children and pets are particularly vulnerable, making prompt control essential, so it is important to check your wasp nest removal is carried out by a reputable, qualified pest controller accredited with the British Pest Control Association (BPCA). Find a local pest controller Top Wasp Control Tips To manage wasps safely and effectively in October, consider these strategies: Let Them Die Off Naturally: If the problem is minor, allow wasps to die off as temperatures drop, saving money and reducing environmental impact. Hire a Professional: For persistent or hazardous infestations, choose a qualified pest controller, to treat nests safely. (Nest removal isn’t always necessary but may incur extra costs.) DIY Wasp Prevention Seal Entry Points: Inspect eaves, gutters, and windows for gaps, and fit screens to prevent wasps entering during autumn cleanups. Manage Food and Waste: Cover bins, clean up fruit spills, and avoid leaving sugary drinks exposed, especially in Worcestershire’s orchard-rich areas. Safe Traps: Use bottle traps baited with jam or soapy water sprays for small-scale control, avoiding toxic chemicals. Check for Nests Early: Listen for buzzing or look for wasps entering via ceilings to detect hidden nests before they become a bedroom issue. The Ecological Role of Wasps While wasps are often seen as pests, they play a valuable role in the UK ecosystem. They prey on garden pests like aphids, flies, and caterpillars, benefiting farmers and gardeners in agricultural regions. Understanding this can reduce unnecessary fear and treatments. Common Myths About Autumn Wasps Myth: “Wasps die off immediately in cold weather.” Fact: Mild October weather in the UK can keep wasps active longer, especially in southern regions like Worcestershire. Myth: “Wasps are useless pests.” Fact: Their pest control services support gardens and crops, balancing their nuisance factor. Regional Factors in the UK In the UK, milder October weather (compared to northern UK) and abundant food sources (e.g., orchards, rural bins) contribute to prolonged wasp activity. Older homes with unsealed cavities or lofts are particularly prone to invasions, making local prevention critical. How to Get Rid of Wasps Safely For minor issues, try DIY prevention and let wasps die off naturally. However, if wasps pose a public health risk—especially in bedrooms or for those with allergies—contact your local pest control professional. Non chemical removal of a wasp nest video Chemical removal of a wasp nest video At PGM & Son Pest Control we cover all areas across Herefordshire and Worcestershire, we offer fast call-outs and competitive prices for wasp nest treatments and hornet nest treatments. Call us at 01981 540088 to book a wasp nest removal or email contact@pgmpestcontrol.co.uk Why Choose Pest Prevention? At PGM & Son, we emphasise pest prevention to reduce future problems. Sealing homes, managing waste, and early nest detection can save you time and money. Ask about our Pest Prevention Service to keep your home or business wasp-free year-round.

Table of Contents What Is Integrated Pest Management (IPM)? Integrated Pest Management, commonly known as IPM, is a structured approach to preventing, monitoring and controlling pests using the most appropriate combination of methods. Rather than relying automatically on pesticides, IPM considers the pest species, level of activity, building or environment, access points, food and water sources, harbourage and potential risks before deciding what action is required. The principle is straightforward: Prevent → Monitor → Identify → Assess → Control → Review An effective Integrated Pest Management programme aims to achieve reliable pest control while reducing unnecessary pesticide use and minimising risks to people, animals, non-target species and the wider environment. What does Integrated Pest Management mean? Integrated Pest Management brings together different methods of pest prevention and control rather than relying on one treatment alone. In professional pest management, this can include: Inspection and monitoring Pest identification Proofing and exclusion Hygiene and housekeeping Waste management Habitat and harbourage reduction Trapping and physical controls Biological controls where appropriate Targeted insecticide or rodenticide treatments Ongoing monitoring and review At PGM Pest Control we describe IPM as combining biological, cultural, physical and chemical tools in a way that minimises economic, health and environmental risks. The important word is integrated. No single control method is suitable for every infestation. Professional pest management requires an understanding of the pest, why it is present and what needs to change to achieve effective long-term control. Does Integrated Pest Management mean pesticide-free pest control? No. Integrated Pest Management is sometimes incorrectly described as chemical-free pest control. That is not what IPM means. Pesticides remain an important pest management tool and may be necessary where pest activity presents a risk to public health, food safety, property or the environment. The purpose of IPM is to ensure their use is justified, appropriate and targeted, while also addressing the conditions that allowed the pest problem to develop. This may mean combining an insecticide, rodenticide or other authorised treatment with proofing, hygiene improvements, trapping, environmental management and continued monitoring. The UK Government describes IPM as a holistic approach that keeps conventional pesticide use to levels that are ecologically and economically justified while minimising risks to human health and the environment. What are the main principles of Integrated Pest Management? 1. Prevention Where possible, pest problems should be prevented before an infestation becomes established. In homes and buildings, preventative measures may include: Sealing gaps and pest entry point Installing suitable pest-proofing Protecting drains and service penetrations Managing waste correctly Improving food storage Removing standing water and moisture Reducing clutter and potential harbourage Maintaining buildings and external areas Improving cleaning and hygiene practices Prevention addresses the environmental conditions pests require to enter, feed, breed and survive. A treatment may remove an existing infestation, but if the underlying cause remains, pest activity can return. 2. Inspection and monitoring Effective pest management begins with evidence. Monitoring helps establish: Whether a pest is present Which species is involved Where activity is concentrated How pests are entering Where they are feeding or harbouring Whether activity is increasing or decreasing Whether control measures are working Depending on the pest and environment, technicians may use visual inspections, monitoring traps, non-toxic monitoring blocks, insect monitors, pheromone traps, cameras or electronic monitoring systems. PGM Pest Control identifies monitoring as one of the most important elements of an IPM strategy because it provides the evidence needed to make informed pest management decisions. Monitoring should not necessarily stop when treatment begins. Continued monitoring helps determine whether control has been successful and provides early warning if pest activity returns. 3. Accurate pest identification Correct identification is fundamental to professional pest management. Different pest species have different: Life cycles Feeding habits Breeding behaviour Harbourage preferences Movement patterns Environmental requirements Treatment requirements A professional assessment therefore looks beyond simply establishing that there is “an insect” or “a rodent”. For example, German cockroaches and Oriental cockroaches may require different investigation and control strategies. Similarly, identifying whether moth activity relates to clothing moths or stored-product moths can completely change where the source of an infestation should be investigated. Accurate identification allows control measures to be directed at the correct pest and the conditions supporting it. 4. Assessing pest activity and risk Finding evidence of a pest is only one part of the assessment. A technician must also consider: How extensive is the activity? Is there an established breeding population? Where is the source? Does the pest present a public-health risk? Is food or stock at risk of contamination? Could the pest damage the building or equipment? Are vulnerable people present? Could neighbouring properties be affected? Is immediate intervention required? The appropriate response will depend on both the pest and the environment. A single pest sighting in one situation may justify monitoring. In another environment — particularly where rodents, cockroaches or other public-health pests are present — evidence of activity may require immediate action. IPM is therefore risk-based as well as evidence-based. What pest control methods are used in IPM? A professional IPM programme can combine several different forms of control. Physical and mechanical controls Physical methods prevent pests from entering an environment or remove them without relying solely on pesticides. These can include: Building proofing Drain protection Trapping Insect screens Bird netting and exclusion systems Electronic fly killers Heat treatment Vacuum removal Removal of contaminated materials Physical cleaning and decontamination Proofing is particularly important because preventing access can remove the route through which an infestation repeatedly develops. Environmental controls Many pest problems are directly influenced by the surrounding environment. Environmental management can include: Removing accessible food Improving waste management Correcting poor food storage Removing standing water Reducing excessive moisture Clearing harbourage Improving cleaning Managing vegetation Repairing damaged structures Improving stock rotation PGM Pest Control describes measures such as removing attractants, blocking access and improving hygiene as central components of an IPM strategy. Biological controls Biological pest control uses living organisms or naturally occurring biological mechanisms to suppress pest populations. These techniques are particularly established within agriculture and horticulture but may have applications within other specialist pest management environments. As with every IPM technique, suitability depends on the pest, environment and required level of control. Chemical controls Chemical controls can form an important part of Integrated Pest Management. These may include appropriately authorised: Insecticides Rodenticides Insecticidal gels Baits Dust formulations Residual treatments Other professional pest-control products Their selection should be based on the target pest, treatment environment, level of risk and the product's authorised conditions of use. Professional pesticide use should never simply replace investigation. Where chemical control is required, it should form part of a wider pest management strategy wherever appropriate. For professional rodent control, HSE specifically identifies Integrated Pest Management and a hierarchy of risk controls as principles underpinning UK rodenticide stewardship. Why is monitoring important in Integrated Pest Management? Monitoring turns pest control from assumption into evidence-led pest management. It helps answer five important questions: What is present? Where is it active? How much activity is there? Why is it occurring? Has the control programme worked? Monitoring can identify pest entry points, harbourage, feeding areas, movement routes and environmental attractants. It can also make treatment more targeted. For example, understanding where rodents are moving through a building allows traps or other control measures to be positioned strategically rather than distributed without evidence of activity. Following treatment, continued monitoring can confirm whether pest activity has stopped or whether further investigation is required. What does Integrated Pest Management look like in practice? Consider a property experiencing rat activity. A complete IPM programme would not simply involve placing rodenticide. A professional assessment may involve: Inspecting the property and surrounding environment Confirming evidence of rat activity Identifying access points, harbourage and possible nesting areas Investigating drains and structural defects where appropriate Assessing food, water and waste sources Monitoring movement and activity Introducing traps or targeted rodenticide where justified Recommending proofing and environmental improvements Monitoring the results Reviewing the site and adapting the control programme The immediate infestation is important, but so is understanding why rats gained access in the first place. Simply applying rodenticide without investigating access, food sources, harbourage or other contributing factors would not represent a complete Integrated Pest Management strategy. Integrated Pest Management is an ongoing process IPM should not be viewed as a single treatment. It is a continuing process: Inspect → Identify → Assess → Prevent → Control → Monitor → Review → Adapt The programme may change as pest activity changes. A treatment that is appropriate during an established infestation may no longer be necessary once control has been achieved. Monitoring may then become the priority, supported by proofing and preventative measures. Equally, new pest activity may require the strategy to be reassessed. This is sometimes referred to as dynamic Integrated Pest Management — adapting pest management decisions according to changing evidence rather than following the same treatment programme indefinitely. What are the benefits of Integrated Pest Management? Reduces unnecessary pesticide use Monitoring and investigation allow treatments to be used where they are required rather than automatically or routinely. Addresses the cause of pest problems Proofing, hygiene and environmental improvements can reduce the factors that allow pests to survive and reproduce. Reduces risks to non-target species More targeted pest-control measures can help limit unnecessary exposure of wildlife and other non-target organisms. Supports responsible pesticide use Over-reliance on individual pesticide products can contribute to pesticide resistance. The UK Pesticides National Action Plan identifies increased uptake of IPM as an important part of reducing pesticide risks and managing resistance effectively. Provides earlier warning of pest activity Routine monitoring can identify developing activity before it becomes a significant infestation. Provides evidence and documentation For commercial environments, monitoring records and pest-management reports can provide an important record of activity, corrective actions and preventative recommendations. Why is Integrated Pest Management important for businesses? Pest management is particularly important in environments where an infestation could affect: Public health Food safety Employees and customers Stored products Manufacturing processes Buildings and equipment Regulatory compliance Business continuity Reputation Examples include: Food manufacturing Hospitality Restaurants and catering Healthcare Schools Warehousing and logistics Retail Manufacturing Property management For these environments, professional pest management should not begin only when an infestation becomes obvious. Routine inspection, monitoring, proofing and hygiene recommendations can identify potential problems earlier and reduce the risk of pests becoming established. PGM Pest Control describes preventative pest management to their customers as including routine inspections, monitoring, proofing, hygiene advice and ongoing services designed to identify risks before infestations develop. What is the difference between reactive pest control and Integrated Pest Management? Reactive pest control focuses primarily on dealing with an existing pest problem. Integrated Pest Management looks at the wider picture. It considers: The pest — what species is present and how does it behave? The building — how is it gaining access? The environment — what is allowing it to survive? The risk — what level of intervention is required? The control options — which methods are most appropriate? The outcome — has the programme worked? The future risk — what can be changed to reduce recurrence? Modern professional pest management increasingly combines reactive treatment with these preventative and monitoring principles. Is Integrated Pest Management environmentally responsible? IPM is designed to achieve effective pest management while reducing unnecessary risks to human health and the environment. This is achieved through measures such as prevention, monitoring, targeted treatments, environmental management and consideration of non-target species. However, terms such as “chemical-free” and “pesticide-free” should not automatically be associated with IPM. Effective pest management must still protect people, property, food and public health. The correct approach is to select the most appropriate intervention according to the evidence and level of risk. Who should carry out Integrated Pest Management? Effective IPM requires considerably more than applying a pest-control product. Professional pest management requires an understanding of: Pest identification Pest biology and behaviour Inspection techniques Monitoring Building proofing Environmental management Treatment methods Pesticide safety Risk assessment Non-target species Record keeping Relevant legislation and industry standards Professional users of biocidal products are expected to have received appropriate information, instruction and training for their use. Choosing a competent professional pest controller helps ensure that pest management decisions are based on evidence, appropriate training and recognised industry standards. Integrated Pest Management at PGM Pest Control At PGM & Son Pest Control Services, Integrated Pest Management is based around the five core principles: Identify Correctly identify the pest, signs of activity and extent of the infestation. Investigate Determine how pests are entering, where they are harbouring and what environmental conditions may be supporting the problem. Prevent Reduce access, food, water and harbourage wherever reasonably practicable. Control Select appropriate, targeted control measures according to the pest, environment and level of risk. Monitor Assess the results, identify continuing activity and adapt the pest management programme where required. Our BPCA-accredited, RSPH-qualified level 2 and 3 technicians provide professional pest management for homes and businesses throughout Herefordshire and Worcestershire, combining technical knowledge, monitoring, prevention and targeted treatment to provide effective, responsible pest control. We actively encourage our customers to learn about pest prevention, contact us today for help, support and guidance, we provide on-site pest training for staff at our commercial contracts, or speak to a human by calling us on 01981 540088. Frequently Asked Questions What does IPM stand for in pest control? IPM stands for Integrated Pest Management. It is a structured approach that combines pest prevention, monitoring, identification and appropriate control methods rather than relying on one treatment method alone. Does Integrated Pest Management use pesticides? Yes, it can. IPM does not mean pesticide-free pest control. Insecticides, rodenticides and other authorised products may be used where appropriate, but their use should be justified, targeted and integrated with other pest-management measures. What are the main principles of Integrated Pest Management? The main principles are prevention, monitoring, accurate pest identification, risk assessment, appropriate control and continued review. The objective is to achieve effective pest management while reducing unnecessary intervention and risk. What is an example of Integrated Pest Management? For a mouse infestation, an IPM approach could combine inspection, monitoring, identifying entry points, improving food storage, sealing structural gaps, trapping or other appropriate control measures and follow-up monitoring to confirm that activity has stopped. Why is monitoring important in IPM? Monitoring provides evidence about the species present, location and extent of pest activity and whether control measures are working. It allows treatment decisions to be based on evidence rather than assumption. Is Integrated Pest Management suitable for homes and businesses? Yes. The principles of IPM can be applied to domestic and commercial pest problems. The scale and complexity of the programme will depend on the pest, property, level of activity and risks associated with the infestation.

Yes. Rats can travel through drains and sewer systems and, where drainage is damaged, open or poorly sealed, they may be able to find a route into a property. Navigation This can be particularly frustrating for homeowners who have already sealed visible gaps around doors, walls, air bricks and pipework but are still hearing or seeing signs of rats indoors. As temperatures fall through autumn and winter, rats increasingly look for reliable food, water and sheltered places to live. For some homes, the route inside may not be an obvious hole in an external wall. It can be hidden below ground. If you are already seeing signs of rats inside your property, visit our Rat Control Services page for professional rat treatment, inspection and proofing across Herefordshire and Worcestershire. Can rats come up through drains or toilets? Yes, rats can travel through drainage systems. Brown rats are strongly associated with sewers and underground drainage, where they can move considerable distances without being seen. Open, damaged or defective drainage can then provide opportunities for rats to move from below ground into or around a building. Rats can also come up through a toilet, although this is relatively uncommon. In most cases, the more important question is not simply “Can a rat come up through my toilet?” but: Is there a defect, unused connection or other opening within the drainage system that is allowing rats access to the property? How can rats get from the drains into a house? A normal drainage system should not provide rats with unrestricted access into your home. Problems can arise where there are faults or alterations that create an escape route from the drainage system into the structure of the building. Possible routes include: Broken or damaged drain pipes Redundant drainage connections that have not been properly sealed Damaged inspection chambers or drain covers Poorly sealed soil pipes and service penetrations Old drains left behind following building alterations Gaps or voids around underground pipework Defective drainage beneath floors or extensions Damaged drains and redundant drainage connections can provide rodents with access to properties. Once a rat leaves the drainage system, it may be able to move through wall cavities, beneath floors, behind kitchen units or through other concealed parts of the building. What are the signs rats may be entering through the drains? It is not always obvious where rats are coming from. Signs that could suggest a below-ground or drainage-related entry route include: Scratching or movement beneath floors Droppings appearing in ground-floor rooms Activity around kitchens, utility rooms or downstairs toilets Gnawing around pipes or service penetrations Rat holes or burrows close to drains or inspection chambers Rats returning despite obvious external gaps being sealed Activity continuing after previous treatment Sounds coming from wall cavities or beneath flooring Strong or unexplained odours around affected areas Burrows close to defective drains can be an indication of underground rat activity, although signs such as smells or noises alone are not enough to prove that the drains are responsible. Rat burrows close to defective drains The important part is identifying how the rats are getting into the building, rather than assuming every infestation has the same cause. Why can normal rat proofing fail if rats are entering below ground? Rat proofing is an essential part of long-term rodent control. Typical proofing may include sealing: Holes around pipes Damaged air bricks Gaps beneath doors Openings in external walls Roofline entry points Utility penetrations But these measures deal primarily with above-ground entry routes. Rodent proofing using stainless steel mesh If rats are travelling through the drainage system and escaping into a void beneath the property, sealing holes around the outside of the house may not address the actual access point. That is why repeatedly filling visible gaps without identifying the route can sometimes lead to frustration. Effective rat proofing starts with understanding where the rats are coming from. PGM Pest Control advises householders to keep drainage in good repair because rats can access properties through broken pipework. We help advise our customers on the importance of repairing drainage faults where rats are associated with sewer systems. What is a rat drain blocker? A rat drain blocker, sometimes called a non-return rat valve, is a device installed within suitable drainage pipework to help prevent rats travelling back through the pipe towards a property. The blocker allows normal waste and water flow in the correct direction while creating a physical barrier against rats attempting to travel upstream. When correctly specified and installed, a drain blocker can be a useful part of a wider rat-prevention strategy. PGM provides specialist rat drain blocker installation for suitable properties where drainage is considered a potential rat access route. How does a non-return rat blocker work? The principle is relatively simple. Wastewater is allowed to travel out through the drainage system, while a one-way mechanism restricts rats from travelling back towards the property. However, drain blockers should not simply be fitted indiscriminately. Working Rat Blocker to drains, operating to stop rodents entering property The drainage arrangement, location and suitability of the installation need to be considered carefully. The British Pest Control Association's guidance specifically highlights the importance of appropriate training and correct installation when fitting rat blockers or one-way valves. A blocker should therefore form part of an informed pest-management approach rather than being treated as a universal solution for every rat problem. Before fitting a rat blocker, it's important to assess the drainage system and check that the device is suitable. We explain these checks in our Rat Drain Blocker Installation Process guide. Will a rat drain blocker stop a rat infestation? Not necessarily on its own. If rats are already inside a building, fitting a blocker does not automatically remove those animals or address any other access routes. A complete rat-control programme may involve: identifying evidence of rat activity locating likely entry points controlling rats already within the property sealing suitable access points addressing drainage-related routes where identified fitting a rat drain blocker where appropriate reducing access to food and water monitoring for further activity The aim should be to deal with both the current infestation and the reason it developed in the first place. Can defective drains cause recurring rat problems? Yes. Defective or redundant drainage is an important potential cause of persistent rat activity. Rats commonly use sewer systems, and damaged underground pipework can allow them to leave those systems and gain access to areas around or beneath buildings. Current PGM guidance continues to advise repairing broken drains, inspection chambers and unused drainage connections as part of rat prevention. This can help explain why some infestations appear to return even after rats have previously been controlled. If the underlying route remains accessible, another rat may eventually use it. Why are rat problems more noticeable in autumn and winter? Rats need food, water and shelter throughout the year, but colder weather can make buildings increasingly attractive. During autumn and winter, homes, sheds, garages, lofts, wall cavities and sub-floor spaces can provide warmer and more protected environments than exposed outdoor areas. Rats can become more active around properties during winter while seeking shelter and that faulty or open drains can give them access to buildings. October is therefore an excellent time to look for vulnerabilities before colder weather becomes established. 10 ways to help stop rats entering your home this autumn Autumn rat prevention should look at the whole property, rather than simply placing bait when rats appear. Check the following: Seal obvious gaps Look around external walls, doors, pipework, air bricks and utility entry points. Check drains and inspection covers Broken covers, damaged drainage or unused connections should not be ignored. Secure household waste Keep rubbish inside secure bins with properly fitting lids. Remove easy food sources Avoid leaving pet food outside overnight and clear fallen fruit, spilled bird food and other accessible food. Check sheds and outbuildings Look beneath sheds, decking and stored materials for burrows or signs of activity. Reduce harbourage Cut back excessive vegetation and remove unnecessary clutter close to buildings. Investigate recurring activity If rats repeatedly return despite treatment or proofing, there may be an entry route that has not yet been addressed. Consider a rat drain blocker where appropriate Where the drainage system provides a potential route towards the property, a professionally fitted non-return blocker may form part of the solution. Why shouldn't you just keep treating the rats? Successful rat control should not simply revolve around repeatedly removing individual rats. If there is a structural or drainage-related access route, new rats may continue to exploit it. A better approach considers: Where are the rats living? How are they entering? What is attracting them? What needs to change to prevent the problem recurring? This is the basis of professional integrated pest management: control the immediate infestation while addressing the conditions that allowed it to develop. When should you call a professional pest controller? Professional help is particularly important if: You have seen a rat inside your home Rats keep returning after previous treatment You hear movement beneath floors or within walls Activity appears to be coming from beneath the property External holes have already been sealed but the problem continues You have found burrows close to drains You suspect damaged or redundant drainage You are unsure where the rats are getting in Rats can cause contamination and property damage, so unexplained indoor activity should not be ignored. PGM & Son Pest Control provides professional rat control, inspection, treatment and proofing for homes and businesses throughout Herefordshire and Worcestershire. The fastest way to get a rat survey for your property is to call us on 01981 540088, or navigate to our contact page for ways to contact us. Our BPCA-accredited, RSPH-qualified pest control technicians look beyond the rat you can see and investigate the conditions and potential entry routes contributing to the infestation. Our rat-control services include: Rat identification and inspection Professional rat treatment and control Entry-point investigation Rat proofing Drain-related rat prevention Non-return rat blockers Long-term prevention advice If you are already dealing with rat activity, visit our Rat Control Services page. If you suspect rats may be using your drainage system, learn more about Rat Drain Blockers and How They Work. Frequently Asked Questions Can rats really come up through a toilet? Yes, it is possible for rats to travel through drainage systems and emerge through a toilet, but this is relatively uncommon. A defective or open drainage route elsewhere around the property may be more likely and should also be investigated. Can rats climb up drain pipes? Rats are capable climbers and can move through sewer and drainage networks. Problems generally arise when they are able to exploit an open connection, damaged pipework or another route from the drainage system into the building. How do I know if rats are coming through my drains? Possible clues include recurring rat activity, movement beneath ground floors, burrows near drainage areas and continued activity after obvious external gaps have been sealed. These signs do not prove that drains are responsible, so the wider property and potential entry routes should be assessed. Can damaged drains cause a rat infestation? Yes. Damaged drains, unused connections and other drainage defects can provide rats with routes out of the drainage system and towards a property. Will a rat drain blocker stop rats entering my home? A correctly fitted drain blocker can help stop rats travelling upstream through a suitable drainage pipe. However, other entry points and rats already present inside the property still need to be dealt with. Why do rats keep coming back after treatment? Recurring rat activity often means there is still access to food, shelter or an entry route. Treatment removes the current infestation, but proofing and correcting the conditions that allowed rats to enter are important for long-term control. Can rats get into a house after all the outside holes have been sealed? Yes. If the entry route is below ground or associated with drainage, sealing visible openings above ground may not solve the problem. Are rats more likely to enter homes during autumn and winter? Rat activity can become more noticeable around buildings during colder months as rodents seek reliable food and protected shelter. Checking vulnerable entry points during autumn can help reduce the risk of problems developing through winter.

With rat infestations on the rise in domestic properties and some pest professionals reporting that over 60% of their work is rat related, defective drains have been coming under scrutiny in the pest control industry. If you’ve got a rat problem in your home or business, your pest controller should be looking for the source of the problem as well as treating it. If the source of the problem isn’t identified and resolved, then rest assured you rat problem is likely to recur. Responsible pest controllers will always look for entry points which includes lifting manhole covers and checking for drain defects. And, sometimes, it may be necessary for pest controllers to recommend a camera survey. If rats are accessing properties via the drains, some unscrupulous pest controllers may see this as a lucrative long-term contract and keep laying bait. This is not something we advocate for a number of reasons, including: Long term baiting isn’t a solution to a rodent problem; Frequent baiting carries risk to non-target species and increases rodenticide resistance; and, Ongoing baiting Is unnecessary and expensive – hardly a customer centric approach! For those who say that baiting in sewers and drains is not generally going to be accessible to non-target species we say check the latest UK Rodenticide Stewardship regime annual report which points out that questions are being asked about the level of rodenticide found in the aquatic environment. Other countries have already introduced control measures to address concerns. For example, in Germany, from 2020 rodenticides are only permitted if they are protected from coming into contact with water. Defects in drains can cause access for rats allowing them to enter cavity walls and roof space. Rats will also happily chew their way through plastic drain pipes. But there’s no need to panic because there are some simple steps homeowners and landlords can take to protect their properties, for example, carrying out regular checks of their properties including drainage systems, sewers and septic tanks. Carrying out regular maintenance work, for example, fixing blocked drains And, if you have got a problem with your drains then don’t despair because there are things that can be done. A simple solution might be for your pest controller to fit a rat blocker within an external manhole allowing the rats to travel away from the property but not return. These often resolve the problem. Before fitting a rat blocker, it's important to assess the drainage system and check that the device is suitable. We explain these checks in our Rat Drain Blocker Installation Process guide. As with anything pest related, you should always consult a fully qualified, professional pest controller. Pests carry diseases and it is important that you protect yourself, particularly if you are dealing with a drain problem. If you’re having a problem with rats, mice or any other pests call PGM & Son for advice and solutions You can reach us on 01981 540088 and talk to our BPCA pest control technicians directly or email us at contact@pgmpestcontrol.co.uk We’re a local run family pest control business serving Herefordshire and Worcestershire. We cover both counties, all HR and WR postcodes, find your location in the areas we cover. Contact us today for all your rat and rodent problems, we eradicate all pests, from ants to woodworm, we have it covered by our expert award-winning BPCA-accredited pest technicians who live in both counties to provide fast, affordable pest control services.

Rat blockers are stainless steel, one-way valves fitted into drains to stop rats entering properties, allowing waste flow but blocking vermin with hinged flaps, and are installed by pest control or drainage services as a humane, non-toxic, long-term solution for both domestic and commercial properties. They fit various pipe sizes (110/150mm) and materials (clay, PVC, cast iron) and are a superior preventative method to traps or poison as they block the entry point permanently, saving on future pest control costs. Navigation How Rat Drain Blockers Work and Key Features One-Way Flaps: Hinged stainless steel flaps (sometimes with serrated edges) open for waste to pass out but remain closed against rats coming in. Durable & Safe: Made from corrosion-resistant stainless steel, they are gnaw-proof, acid-resistant, and don't use poisons. Universal Fit: Designed to fit most drain sizes (4-inch/110mm, 6-inch/150mm) and pipe types (clay, plastic, cast iron). Easy Installation: Often installed in the final inspection chamber using basic tools or an extension pole for deeper drains. Eco-Friendly: A humane method that prevents infestation without killing pests. Benefits of Installing Rodent Drain Blockers Stops Infestations at Source: Prevents rats from ever entering your property via the sewer system. Cost-Effective: Saves money on costly repairs and ongoing pest control services. Peace of Mind: Offers a permanent, low-maintenance solution to recurring rat problems. "A single rat can cause serious damage through your drains. Installing a professional drain blocker is the simplest, most effective way to protect your home or business and give you peace of mind." Before fitting a rat blocker, it's important to assess the drainage system and check that the device is suitable. We explain these checks in our Rat Drain Blocker Installation Process guide. Signs Rats Are Using Your Drain System Rats are expert at finding hidden routes into your property, and drains are one of their most common entry points. Recognising the early warning signs can save you from serious damage and infestations. Look out for: 1. Strange Noises from Drains Scratching, scuttling, or squeaking sounds coming from drains or pipes, especially at night, are a strong indication that rats are moving through your drainage system. 2. Droppings Near Drain Openings Rat droppings near drain grates, manholes, or sink outlets are a clear sign that rodents are active nearby. These droppings can carry disease, making prompt action essential. 3. Unpleasant Odours A strong, musky smell coming from drains or drains that are normally odourless may indicate rats nesting or urinating in your pipes. 4. Blocked or Slow Drains Rats can push debris, leaves, or even small objects into drains, leading to blockages. Frequent or unexplained slow drainage can signal rodent activity. 5. Bite Marks or Damage Gnaw marks on pipe edges, fittings, or nearby wiring can reveal rats attempting to access your property through the drain system. 6. Evidence of Nesting You may notice shredded paper, insulation, or other materials near drain entry points — signs that rats are building nests close to your home or business. Professional pest control companies use these signs to spot potential infestations before installing rat drain blockers. Acting early with expert installation prevents rats from causing costly damage and protects your property safely and humanely. Services & Providers in Worcestershire Pest Control Companies: Many pest control services offer supply and fitting, using blockers as part of their rodent prevention strategies. Drainage Specialists: Companies focusing on drain unblocking and maintenance also provide rat blocker installation. Products: Brands like Ratwall, Ratflap, and Metex offer high-quality options, often with twin flaps for better protection. Frequently Asked Questions About Rat & Rodent Drain Blockers What is a rat or rodent drain blocker, and how does it work? A rat drain blocker is a specially designed device that prevents rats and other rodents from entering your drains while allowing water to flow freely. Installed in pipes or drain openings, it acts as a barrier, stopping infestations before they start. At PGM & Son Pest Control Services, we ensure each blocker is fitted correctly for maximum effectiveness across Worcestershire, including Worcester, Pershore, Evesham, and Bewdley. Can I install a drain blocker myself, or do I need a professional? While some DIY solutions exist, professional installation ensures the device is positioned correctly and safely. PGM & Son Pest Control Services provides expert installation for homes and businesses across Worcestershire, guaranteeing your drains are fully protected and compliant with local plumbing standards. Will a drain blocker stop all types of rodents? Yes — properly installed drain blockers are effective against rats, mice, and other common rodents that enter through drains. They prevent access without harming the animals, making them a safe and humane solution for property protection in Worcestershire. How long does a rat drain blocker last? Drain blockers are built from durable, weather-resistant materials designed for long-term use. With minimal maintenance, a quality drain blocker can last several years, keeping your property safe from infestations. PGM & Son also offers regular checks to ensure ongoing performance across local properties. Are drain blockers safe for my plumbing and the environment? Absolutely! Drain blockers are designed to allow water to flow freely and won’t damage your pipes. They are also non-toxic, environmentally friendly, and safe for pets and children. By choosing PGM & Son Pest Control Services, you get expert installation with a focus on safety, effectiveness, and sustainability in Worcestershire. Worcestershire’s Leading Rat Drain Blockers for Complete Rat Control Protect your home or business from persistent rat problems with Worcestershire’s leading rat drain blockers, brought to you by PGM & Son Pest Control Services. Our professional rat drain blocker installations stop rats at their source, preventing them from entering your drains and causing costly damage, part of our rat / rodent control services. Trusted by homeowners and commercial businesses across all towns and villages in Worcestershire, including Worcester, Kidderminster, Redditch, Bromsgrove, and Malvern. PGM & Son combines expert advice with proven, long-lasting techniques to keep your property safe. Safe for your property, easy to install, and tailored to your needs, our drain blockers provide the reliable protection your drains deserve. Don’t wait for a minor problem to turn into a full-blown infestation. Take control of your drains today with PGM & Son Pest Control Services — Worcestershire’s trusted choice for rat control.

Navigation Rat blockers are stainless steel, one-way valves fitted into drains to stop rats entering properties, allowing waste flow but blocking vermin with hinged flaps, and are installed by pest control or drainage services as a humane, non-toxic, long-term solution for both domestic and commercial properties. They fit various pipe sizes (110/150mm) and materials (clay, PVC, cast iron) and are a superior preventative method to traps or poison as they block the entry point permanently, saving on future pest control costs. How Rat Drain Blockers Work and Key Features One-Way Flaps: Hinged stainless steel flaps (sometimes with serrated edges) open for waste to pass out but remain closed against rats coming in. Durable & Safe: Made from corrosion-resistant stainless steel, they are gnaw-proof, acid-resistant, and don't use poisons. Universal Fit: Designed to fit most drain sizes (4-inch/110mm, 6-inch/150mm) and pipe types (clay, plastic, cast iron). Easy Installation: Often installed in the final inspection chamber using basic tools or an extension pole for deeper drains. Eco-Friendly: A humane method that prevents infestation without killing pests. Benefits of Installing Rodent Drain Blockers Stops Infestations at Source: Prevents rats from ever entering your property via the sewer system. Cost-Effective: Saves money on costly repairs and ongoing pest control services. Peace of Mind: Offers a permanent, low-maintenance solution to recurring rat problems. "A single rat can cause serious damage through your drains. Installing a professional drain blocker is the simplest, most effective way to protect your home or business and give you peace of mind." Before fitting a rat blocker, it's important to assess the drainage system and check that the device is suitable. We explain these checks in our Rat Drain Blocker Installation Process guide. Signs Rats Are Using Your Drain System Rats are expert at finding hidden routes into your property, and drains are one of their most common entry points. Recognising the early warning signs can save you from serious damage and infestations. Look out for: 1. Strange Noises from Drains Scratching, scuttling, or squeaking sounds coming from drains or pipes, especially at night, are a strong indication that rats are moving through your drainage system. 2. Droppings Near Drain Openings Rat droppings near drain grates, manholes, or sink outlets are a clear sign that rodents are active nearby. These droppings can carry disease, making prompt action essential. 3. Unpleasant Odours A strong, musky smell coming from drains or drains that are normally odourless may indicate rats nesting or urinating in your pipes. 4. Blocked or Slow Drains Rats can push debris, leaves, or even small objects into drains, leading to blockages. Frequent or unexplained slow drainage can signal rodent activity. 5. Bite Marks or Damage Gnaw marks on pipe edges, fittings, or nearby wiring can reveal rats attempting to access your property through the drain system. 6. Evidence of Nesting You may notice shredded paper, insulation, or other materials near drain entry points — signs that rats are building nests close to your home or business. Professional pest control companies use these signs to spot potential infestations before installing rat drain blockers. Acting early with expert installation prevents rats from causing costly damage and protects your property safely and humanely. Services & Providers Pest Control Companies: Many pest control services offer supply and fitting, using blockers as part of their rodent prevention strategies. Drainage Specialists: Companies focusing on drain unblocking and maintenance also provide rat blocker installation. Products: Brands like Ratwall, Ratflap, and Metex offer high-quality options, often with twin flaps for better protection. Frequently Asked Questions About Rat & Rodent Drain Blockers What is a rat or rodent drain blocker, and how does it work? A rat drain blocker is a specially designed device that prevents rats and other rodents from entering your drains while allowing water to flow freely. Installed in pipes or drain openings, it acts as a barrier, stopping infestations before they start. At PGM & Son Pest Control Services, we ensure each blocker is fitted correctly for maximum effectiveness across Herefordshire, including Hereford, Leominster, and Ross-on-Wye. Can I install a drain blocker myself, or do I need a professional? While some DIY solutions exist, professional installation ensures the device is positioned correctly and safely. PGM & Son Pest Control Services provides expert installation for homes and businesses across Herefordshire, guaranteeing your drains are fully protected and compliant with local plumbing standards. Will a drain blocker stop all types of rodents? Yes — properly installed drain blockers are effective against rats, mice, and other common rodents that enter through drains. They prevent access without harming the animals, making them a safe and humane solution for property protection in Herefordshire. How long does a rat drain blocker last? Drain blockers are built from durable, weather-resistant materials designed for long-term use. With minimal maintenance, a quality drain blocker can last several years, keeping your property safe from infestations. PGM & Son also offers regular checks to ensure ongoing performance across local properties. Are drain blockers safe for my plumbing and the environment? Absolutely! Drain blockers are designed to allow water to flow freely and won’t damage your pipes. They are also non-toxic, environmentally friendly, and safe for pets and children. By choosing PGM & Son Pest Control Services, you get expert installation with a focus on safety, effectiveness, and sustainability in Herefordshire. Herefordshire’s Leading Rat Drain Blockers for Complete Rat Control Protect your home or business from persistent rat problems with Herefordshire’s leading rat drain blockers, brought to you by PGM & Son Pest Control Services. Our professional rat drain blocker installations stop rats at their source, preventing them from entering your drains and causing costly damage, part of our rat / rodent control services. Trusted by homeowners and commercial businesses across Herefordshire, including Hereford, Leominster, Ross-on-Wye, Ledbury, and Kington, PGM & Son combines expert advice with proven, long-lasting techniques to keep your property safe. Safe for your property, easy to install, and tailored to your needs, our drain blockers provide the reliable protection your drains deserve. Don’t wait for a minor problem to turn into a full-blown infestation. Take control of your drains today with PGM & Son Pest Control Services — Herefordshire’s trusted choice for rat control in Hereford, Leominster, Ross-on-Wye, Ledbury, Kington, and beyond.

Our rat drain blocker installation process involves fitting a specialist one-way rat valve (non-return valve) within a suitable drainage pipe to help prevent rats entering a property through the sewer system. Rat drain blockers provide a poison-free method of rat prevention, allowing wastewater to flow towards the sewer while restricting rats from travelling back through protected drainage connections. Installation is typically carried out through an existing inspection chamber (manhole). Navigation Thinking about having a rat drain blocker installed? A rat drain blocker can help stop rats using your drainage system to get into your property, but correct installation matters. We explain how our technicians assess your drains, install the blocker and check it's working safely, along with what you need to know about ongoing maintenance. Drainage inspections for rat activity Inspecting drainage systems for defects that allow rats to enter buildings is specialist work requiring skill, experience and care. Anyone carrying out these inspections must understand how sewer networks function, alongside the biology and behaviour of the brown rat or Norway rat (Rattus norvegicus). As a British Pest Control Association (BPCA) member, PGM & Son Pest Control recognises the importance of safe, responsible and professionally assessed drainage protection. We follow BPCA's Code of Best Practice for Drainage Inspections for Rat Activity on rat blockers and one-way valves, including drainage ownership, installation permissions, device suitability, wastewater flow checks and ongoing maintenance. Our approach considers the condition and suitability of the drainage system, correct installation of the selected rat blocker and functional testing to help prevent drainage obstructions while reducing the risk of rats entering through protected drainage connections. Where further investigation is required, we explain the findings and recommend appropriate next steps. Our rat drain blocker installation process - four key stages Every drainage system is different. Our four-stage installation process covers assessing the drainage system, preparing the pipework, fitting the appropriate rat blocker and testing its operation to help protect your property against rat ingress. 1. Survey & Inspection Before installing a rat blocker, our RSPH-qualified pest control technician assesses the accessible drainage system to establish whether installation is appropriate, identify a suitable position and ensure the selected device is compatible with the pipework. We will: Assess Drain Condition: Check accessible pipework for visible cracks, damage, obstructions or signs of structural defects. Identify Flow Direction: Open the manhole cover and flush a toilet to observe the direction of water flow. We must identify whether we are installing the unit into an outlet pipe (waste flowing away from the chamber) or an inlet pipe (waste flowing into the chamber). Measure Pipe Size: Domestic drainage pipes commonly have nominal diameters of 100mm (4 inches) or 150mm (6 inches). We check the pipe's internal dimensions and configuration to select a suitably sized rat blocker. We also establish whether the proposed installation is within a private drainage system and whether any additional permissions are required. Where damaged pipework, defective joints or suspected structural entry points are identified, further investigation, including a CCTV drain survey where appropriate, may be recommended before installation. Important: A rat drain blocker helps prevent rats travelling through a protected drainage connection, but it does not repair cracked pipes, defective joints or other structural drainage faults. Where damage is suspected, further investigation or repairs may be necessary to address the underlying cause of rat ingress. 2. Preparation & Cleaning Drainage systems can accumulate sediment, gravel, mud and other debris that may interfere with the operation of a rat blocker. Damaged pipework can also allow soil or rubble to enter the drainage system. Drain Cleaning: Before installation, we check that the selected pipe is free-flowing and that debris, sediment or other obstructions will not interfere with the rat blocker's operation. Where necessary, suitable drain-cleaning methods may be used, including high-pressure water jetting when appropriate to the drainage system. 3. Installing the Rat Blocker The rat blocker is fitted within a suitable inlet or outlet pipe, depending on the drainage layout and the connection requiring protection. We position and configure the device in accordance with the manufacturer's instructions, ensuring the one-way flap opens in the direction of wastewater flow while restricting rats travelling in the opposite direction. Manual installation: Where the installation point is safely accessible, we compress the rat blocker by hand and tighten the integrated tensioning nut slightly with a spanner. Pole installation: For deep manholes, we screw an interchangeable installation pole onto the blocker's thread to compress the unit safely from ground level. Safety Cable: We may attach a stainless steel security cable from the blocker to the top of the inspection chamber wall using a self-tapping screw. This prevents the unit from being lost down the sewer line if it ever loosens. The attachment method depends on the manufacturer's installation requirements. 4. Functional Testing Once installed, we thoroughly test the rat drain blocker to ensure it is correctly fitted and operating as intended before safely replacing the inspection chamber cover. We will: Flap Check: We visually confirm that the valve is correctly seated, opens freely in the direction of wastewater flow and closes as intended to prevent rats passing through the protected pipe. Flush Test: We flush water and toilet paper through the drainage system in accordance with the manufacturer's instructions, checking that the valve opens correctly and wastewater passes without obstruction or backing up. After Installation: We explain the importance of ongoing rat blocker maintenance to all customers and record this advice in the installation report. Periodic inspections and flow checks may be required to ensure the valve remains secure, free from obstruction and operating as intended. For our commercial customers, maintenance records can also support pest management documentation and audit requirements. Why pay a professional? Homeowners and businesses choose professional installation instead of DIY because fitting involves working inside an active sewer inspection chamber. Incorrect positioning or fitting the blocker in the wrong direction can cause serious drainage blockages, potentially forcing sewage back into the property. PGM & Son use specialised extendable installation poles and cameras to ensure it is perfectly seated without dropping the unit down the main sewer line. Find out more about our pest control prices or request a tailored quote for your home or business. The fastest way to get a drain survey is to call us on 01981 540088, or navigate to our contact page for ways to contact us. We serve a wide range of commercial sectors across Herefordshire and Worcestershire, including restaurants and pubs, hotels, retail premises, offices, warehouses, food production facilities, schools and care homes. Frequently asked questions Common questions about rat drain blockers, including installation suitability, maintenance requirements and their role in protecting your property from rats. Can Rat Drain Blockers Be Installed in Every Drain? No. Installation depends on the pipe diameter, drainage condition, accessibility, layout and ownership. Damaged or unsuitable drainage systems may require further investigation or repairs before a rat blocker can be safely installed. Do Rat Drain Blockers Require Maintenance? Yes. Rat drain blockers require periodic inspection and maintenance to ensure the one-way valve operates correctly and wastewater continues flowing freely. Maintenance requirements depend on the manufacturer's instructions, drainage conditions and level of use. Can a Rat Drain Blocker Cause a Drain Blockage? Yes. A rat drain blocker can contribute to a drainage blockage if it is incorrectly installed, unsuitable for the pipework or not properly maintained. Common causes include: Trapped Debris: Wet wipes, sanitary products and other non-flushable materials can become caught around the valve mechanism. Fat, Oil and Grease (FOG): Build-up around the flap or hinge can restrict movement and trap additional waste. Existing Drainage Defects: Damaged pipes, displaced joints, tree roots or slow-flowing drains can increase the risk of obstruction. Incorrect Installation: A poorly positioned, incorrectly sized or reversed valve can interfere with wastewater flow. Professional assessment, correct installation, functional testing and ongoing maintenance help reduce these risks. Will Installing a Rat Drain Blocker Remove Rats Already Inside? Not necessarily. Rat drain blockers help prevent rats entering through protected drainage connections, but they do not remove rats already inside a property. Existing infestations may require professional rat control, additional inspections and proofing of alternative entry points. Why Choose Professional Rat Drain Blocker Installation? Professional installation from PGM & Son Pest Control helps ensure the correct device is selected, the drainage system is suitable and the rat blocker is properly positioned, fitted and tested. Incorrect installation can cause drainage obstructions or leave entry routes unprotected. Visual demonstration of a working rat drain blocker

This week, we’re highlighting three important pest stories which have been in the news very recently. We’ve started with the most serious and urge people to read them as they emphasise the importance of pest control. Investigation into death of child from pigeon infection at Glasgow hospital Prosecutors are investigating the cause of a 10 year old boy’s death at Queen Elizabeth University Hospital in Glasgow after he contracted an infection linked to pigeon droppings. Investigators believe that a fungal infection, which contributed to the boy’s death, was caused by pigeon guano (droppings) found in a plant room on the roof of the hospital. The hospital now faces a review, ordered by the Scottish Health Secretary. An architect alleged that the design of the hospital was flawed as mechanical ventilation ducts can be gateways for disease and it is alleged that pigeons got in through the vents. The review will look at the building’s design, commissioning and construction, handover and ongoing maintenance. This is a very sad case and our thoughts and prayers are with the family at this very difficult time. Whilst we can’t speculate on the outcome of the review, the alleged link to pigeon guano highlights again the serious health risks pests can pose to humans. Food Hygiene Inspection finds rodent droppings and mouse sighting at Hereford Restaurant. Hereford Council awarded Thai on the Wye in West Street a food hygiene rating of zero following its inspection which found rodent droppings behind the counter in the food preparation kitchen, on the stairs and in the basement food storage area. A mouse was seen running behind the drinks’ chiller under the serving counter and rotting and gnawed food had gone unnoticed. Fridges, storage containers and other areas were dirty. The report said “the live rodent infestation posed an imminent risk of injury to health with significant risk of contamination to food products intended for human consumption”. All too often we come across businesses who either have a blatant disregard for the health and safety of their staff and customers or who say they can’t afford pest control. Well, to the latter we say that you can’t put a price on the health and safety of your customers and staff or your business’ reputation. And to those who blatantly flout the rules, we say the council should shut them down immediately. And, if the council doesn’t, customers should vote with their feet! Press reports England fast-bowler Stuart Broad was attacked by bed bugs at hotel. The press carried reports that England bowler Stuart Broad was bitten by bed bugs in the team hotel and was forced to move rooms ahead of the first test in Barbados. It was claimed that several England players resorted to sleeping on mattresses in the hotel’s corridors after the outbreak. It seems like this hotel could benefit from reading our bed bugs and hotels blog which we published at the end of September last year! Whilst the last story might bring a smile to some lips, these pest reports are all very serious. They highlight the importance of public services and businesses being vigilant in pest identification and taking proactive and preventative measures to ensure the health and safety of their staff, customers and patients is not compromised. Public services and businesses have a legal and moral duty to do the right thing, regardless of the cost. In all three cases, the potential ramifications are almost certain to outstrip the cost of the putting in place appropriate pest management programs in the first place. We urge all businesses and public services to take note! Find out why your business needs pest control and how we can help commercial pest control or call PGM & Son Herefordshire and Worcestershire on 01981 540088 for free telephone advice and guidance. Email us if you prefer at contact@pgmpestcontrol.co.uk PGM & Son provide pest control solutions to individuals and businesses across Herefordshire and Worcestershire. We also offer a variety of techniques, including pesticide free and organic solutions, preventative and proofing works and more traditional methods. We are available 24 hours a day to eradicate your pest problems. Wasp Nest Removal | Rat Infestations | Mice | Moles | Carpet Moths | Carpet Beetles | Cluster Flies | Cockroaches | Birds | Ants | Fleas | Hornets | Bedbugs | Termite Control | Waste Removal and more!