Table of Contents What Are Bed Bugs? Bed bugs (Cimex lectularius) are tiny, flat, oval-shaped insects, about the size of an apple seed. They feed exclusively on human blood, usually at night, and can quickly become a major problem in homes, hotels, and rental properties. Bed Bugs Key facts: Adult bed bugs are reddish-brown and swell after feeding. They do not fly but move quickly across floors, walls, and ceilings. Bed bugs can survive for months without feeding, making them hard to eradicate. Why Are Bed Bugs Still a Problem? With increased travel, property rentals, and second-hand furniture sales, bed bugs remain a persistent nuisance. Even clean homes and businesses are at risk—bed bugs hitchhike on luggage, clothing, and furniture. Did you know? Bed bugs can lie dormant for months, waiting for a human host. This means vacant properties, hotels, or Airbnbs can have hidden infestations ready to emerge when people return. How Do I Know If I Have Bed Bugs? Common Signs of Bed Bugs Bites: Red, itchy welts, often in clusters or zigzag patterns, usually on exposed skin. Blood stains: Small red marks on sheets or pillowcases. Dark spots: Bed bug excrement on bedding, mattresses, or walls. Shed skins: Tiny, pale-yellow shells in mattress seams or furniture crevices. Odour: A musty, sweet smell from bed bug scent glands. Where to Look for Bed Bugs Mattress seams and tags Bed frames and headboards Box springs Behind wallpaper or wall hangings Bedside tables and furniture joints Wardrobes, curtains, and carpets Luggage, clothing, and soft furnishings Sofas and armchairs What should I do If I find Bed Bugs? Step 1: Don’t Panic—But Act Fast Bed bugs multiply quickly. Early action is key to preventing a large infestation. Step 2: Contain the Problem Declutter: Remove unnecessary items from the affected room. Isolate bedding: Bag bedding, clothes, and soft items in sealed plastic bags until they can be washed. Vacuum thoroughly: Use a vacuum with a HEPA filter on mattresses, bed frames, furniture, and floors. Empty the vacuum outside immediately. Step 3: Clean and Treat Wash bedding and clothes at 60°C (140°F) or higher, then tumble dry on hot for 30+ minutes. Steam clean mattresses, bed frames, and carpets—bed bugs and eggs die at 60°C+. Encase mattresses and pillows in bed bug-proof covers. Step 4: Don’t Rely on DIY Sprays Most shop-bought sprays are ineffective against eggs and hidden bugs. Professional treatment is highly recommended for complete eradication. Why Professional Bed Bug treatment is best Bed bugs are notoriously difficult to eliminate without expert help. At PGM Pest Control, we use the latest, safest, and most effective methods, including: Targeted heat treatments that kill all life stages, including eggs Professional-grade insecticides applied by trained technicians Follow-up inspections to ensure the infestation is fully eradicated How to prevent Bed Bugs Inspect hotel beds and furniture when travelling Check second-hand furniture before bringing it home Vacuum regularly and keep bedrooms clutter-free Use protective mattress encasements Be vigilant after guests or travel Learn more about Bed Bugs or call PGM & Son Pest Control on 01981 540088 or email us at contact@pgmpestcontrol.co.uk PGM are trusted across Herefordshire & Worcestershire for fast, effective, and affordable bed bug control in both residential and commercial premises. Bed Bug FAQs↗

With the press reporting a potential bedbug invasion coming across the Channel from France, this week we’ve been inundated with calls from the public and media outlets about bedbugs. So, with the reports of a tsunami of bedbugs across Europe should you be worried about bedbugs? Here's what you need to know for peace of mind! Bedbugs are a nuisance pest Although they do bite, they are not known to carry disease. Bedbugs carry a bit of a stigma with them and because of this people can be reluctant to call in the pest control professionals which means that a bedbug issue can very quickly spiral out of control. However, bedbugs are not discriminate about their host and both clean and dirty properties can find they are infested with bedbugs. The main issue with bedbugs is that they are extremely transferable – in other words they are well travelled. Imagine the scenario – you’ve been on holiday and unbeknown to you, a bed bug crawls inside your luggage. When you get home, you pop your suitcase on the bed to unpack and the bedbugs crawl out onto your bed. Before you know it you’re infested with bedbugs! Should I be worried if I have bed bugs? Contrary to popular belief bedbug's don’t just live in your bed either. We often find bed bugs' hiding in plug sockets, behind picture frames and skirting boards and in bed frames. This is why bedbugs are so difficult to control. They are tiny and they get EVERYWHERE! Often people are either too embarrassed to call in a professional or they attempt DIY treatments themselves. In both cases, they are all too often just prolonging the problem and letting it become much worse. Phil Martin, award winning pest technician and Owner of PGM & Son Pest Control Hereford & Worcester has been speaking to BBC Hereford & Worcester, The Hereford Times and Greatest Hits Radio Herefordshire and Worcestershire this week about bedbugs. Bed Bug Top Tip If you think you have bed bugs, you should contact your local council or bed bug control service. It's very difficult to get rid of bed bugs yourself because they can be hard to find and may be resistant to some insecticides. If you are suffering from a bedbug infestation call in the professionals. If you have a problem with Bed Bugs get in touch for help, support and guidance. Call PGM Pest Control Servcies on 01981 540088 or email us at contact@pgmpestcontrol.co.uk or use the PGM AI Pest Assist for free help, support and guidance on our website.

Got itchy red spots or lumps on your body? Can you see dark ink like spots or blood smears on your bedding, bed frame or mattress? Does your laundry and bedding smell unpleasant? You may have a problem with bed bugs if... If you’ve seen bed bugs on your furniture or bedding then you almost certainly have an active bed bug infestation. Bed bugs look for a human host to feed from and they most usually do this during the night. They lay their eggs in cracks and crevices near their human hosts so often bed frames, skirting boards, plug sockets and behind loose wallpaper are ideal housing for bed bugs. Bed Bugs Did you know? Bed bugs can go without feeding for months and often lie dormant waiting for a human host. This is why people often experience problems with bed bugs when first moving into a new home or rental property. And, bed bugs are quite often found in multiple occupancy buildings like flats, hotels, hostels, B&Bs where there is a quick and high turnover of occupants. Bed bugs aren't considered disease transmitters. Bites from bed bugs can cause irritation particularly in people with allergies. DIY Treatment for Bedbugs Whilst you can treat bed bugs yourself, often we find that DIY treatments don’t resolve the problem. That’s because DIY treatments aren’t as effective as those used by qualified pest controllers who have access to solutions that aren’t available to the general public. Because bed bugs lay their eggs in cracks and crevices it can be difficult to carry out a bed bug treatment effectively yourself. Fully qualified, professional pest controllers like PGM & Son Pest Control have received the training to ensure that your bed bug infestation is treated effectively and efficiently. For all your bed bug control needs, give PGM & Son Pest Control a call on 01981 540088 or 07964 370480 for a free no-obligation chat. We serve all locations throughout Herefordshire and Worcestershire. If you prefer, email us at contact@pgmpestcontrol.co.uk or use the AI Pest Assist feature at the bottom of your screen.

Open 24/7/365 Who are we? PGM & Son provide pest control solutions to residential properties and commercial businesses across Herefordshire. We offer a variety of techniques, including pesticide free and organic solutions, preventative and proofing works and more traditional methods. We can eradicate your pest problems - rats, mice, flies, fleas, squirrels, moles, cockroaches, clothes & carpet moth, carpet beetles, bed bugs, wasps, bees, hornets, and bird spikes and proofing. We also carry out loft clearance after a pest infestation, which includes removal of all contaminated loft insulation. Contact us now for a personal, polite, smart and professional service by BPCA pest experts. What do we do? PGM & Son provide pest control solutions to residential and commercial businesses across Herefordshire. Our company is a respected and experienced pest control service. Your pest problems will be quickly eliminated with quality & guaranteed work by our professionally RSPH trained technicians who control pests safely, legally and effectively. Need Urgent Pest Control in Herefordshire? Call PGM & Son For Rapid Response Pest Solutions Residential and Commercial Pest Control Services throughout Herefordshire Ant Control Some ant species can pose risks to the structure of a building whilst others can give a very nasty bite! By taking practical steps to eliminate ants and then ensuring you prevent a re-infestation, you can soon take control of the problem. Call us today for advice. Bed Bug Control We offer bed bug control for Herefordshire commercial properties such as B&Bs and hotel chains as well as Hereford residential premises. We bring our experience and know-how on every job. But what really sets our services apart from others is our attention to the unique needs of each client. We are your local pest controller in Hereford. Bird Mite Control Bird Mites are very small and are closely related to ticks. Like ticks, certain types of mites are parasitic on humans and will occasionally infest Hereford homes, commercial property and Herefordshire office buildings. Carpet Beetle Control Finding holes in your carpet, clothes and general upholstery in and around your home is the number one sign of carpet beetles. Although the name suggests they live within your carpet, they will also feast upon all sorts of fabric, clothing, furs, and stuffed specimens. Give us a call today to help inspect your Herefordshire home for pests. Carpet Moth Control If you notice small balding patches in the corners and at the edges of your carpets, the chances are that you have an infestation of carpet moths. This is a problem that needs immediate attention because it will continue to get worse. Carpet moths are stubborn when it comes to leaving your Hereford home! Cluster Fly Control Services As flies can enter your home or business every time someone opens a door, controlling them can be challenging. We can help with cluster fly control. Cockroach Control Cockroaches reproduce at record speed and they are disease carries so it’s important to treat a cockroach infestation as soon as one presents. Call PGM Pest Control Hereford at the first signs of activity to avoid serious related health risks. Flea Control Ridding a home of fleas can be a frustrating and costly endeavour. Unlike some pests encountered around the home, fleas cause discomfort and irritation to both pets and people. Green Pest Control | Environmentally Friendly Pest Control in Herefordshire Our green pest control solutions emphasise quality service, food safety, public safety, collaboration and communication, respect for the environment and the protection of your facility and reputation. Hornet Nest Control Hornets are an asset to the environment as they are important pollinators and natural predators. Often known as nature’s pest controllers, they control other small pests, such as aphids, making them a gardener’s best friend. However, we know they can be a nuisance and potentially dangerous to some people and pets. Loft Clearance, Removal & Disposal of Contaminated Material Servicing Herefordshire - PGM & Son are specialists in the removal of contaminated loft insulation, pipe lagging, pest corpses and pest faeces such as rat and mouse droppings and bird guano, including disinfection, cleaning and the laying of new insulation and pipe lagging throughout Herefordshire. Mouse Control Mice are a public health pest and can cause serious harm. They are carriers of nasty diseases such as salmonella and listeria which they can spread to humans. Mice can also multiple quickly which can increase the problem exponentially. Taking control of a mice infestation quickly is important, so call us today for help and solutions in Hereford. Moth Control Pretty much all moth types love to live in dirty, dark and humid places where nobody disturbs them for long periods. This gives them the time and freedom to destroy clothes and food. Call us today for advice on how to get rid of, and prevent, moths in the Herefordshire home and business. Rat & Rodent Control Unfortunately rats and mice live wherever humans live. These rodents have a remarkable ability to adapt and survive. As they forage for food, they will inadvertently contaminate food storage areas, and damage buildings, and other property by their constant gnawing and burrowing. They also can spread diseases to people and pets. Silverfish Inspection and Extermination Have you seen silverfish in your Hereford business or property? Silverfish may be an indicator of a damp problem so it’s always best to get it checked out. Silverfish are small wingless insects around 12mm long and silver in colour with a distinctive cigar-shaped body. Check your Hereford property or contact us today. Wasp Nest Removal Hereford Wasps are an asset to the environment as they control other small pests. However, we know they can be a nuisance and potentially dangerous to some people and pets. Call our Herefordshire wasp control hotline on 01981 540088 if you have a wasp nest you need to get rid of. Woodworm Infestation Control Woodworm can cause very expensive damage to properties and woodworm itself can be difficult and costly to treat. DIY treatments are rarely effective so call in the professionals to treat your woodworm. We are redefining the industry #makepestcontrolgreenagain Commercial Pest Control Services in Hereford PGM & Son offers Herefordshire commercial businesses, offices, warehouses, pubs and restaurants, hotels and guesthouses, museums, council properties, schools and hospitals a full range of pest management options tailored to suit the needs of any business sector. Our aim is to resolve your pest control problem as quickly as possible whilst minimising disruption to your business operations. Our integrated pest management commercial pest treatment solutions will help you remove pests from your commercial space. What areas do we cover? We cover all locations throughout Herefordshire from HR1-HR9 postcodes, you can check our coverage by clicking here www.pgmpestcontrol.co.uk/locations Why choose us? We offer pest control advice and assistance throughout Herefordshire with preventative measures. We won't charge a fee until we've agreed a price with you - there's no hidden charges with PGM & SON. Can you afford not to have PGM Pest Control on speed dial? Our award winning team offers pest control services and solutions for domestic and commercial premises. PGM Pest Control offers professional award-winning pest control services throughout Herefordshire. Our pest technicians exterminate pests such as bed bugs, rats, mice, cockroaches, carpet beetles, squirrels, fleas, ants and wasps. PGM & Son is an established Pest Control Company serving Herefordshire and all local Herefordshire villages. Our Upper Tier Carrier Dealer registration permits us to carry, handle and dispose of customers controlled waste. Controlled wastes include commercial, industrial, household and hazardous waste. PGM Pest Control Hereford are experts in pest control and property care solutions for homes and businesses across Herefordshire. Get in touch today to solve your property's pest problems on 01981 540088. Ten reasons why are we different to other pest control companies in Hereford? We Are Local and Family Run And Owned Fast Response Local BPCA Certified Pest Control Experts Honest And Reliable, We Put Our Customers First Fully Insured And Qualified Award Winning We Care About The Environment! Your Satisfaction Is Our Priority We Provide An Education And Prevention Strategy Eco Friendly, Children And Pet Safe Pest Control Solutions Inspect. Detect. Protect. The Right People | The Right Solutions. Our family and pet friendly technologies have made PGM & Son a leader in environmentally friendly pest control. We are your recommended local Pest and Vermin Control Management Services in Herefordshire. Don’t let a pest problem get worse – often pests breed rapidly so what may start as a small problem can quickly escalate – Call in the professionals today to sort out your pest infestation. Contact PGM & Son Pest Control today on 01981 540088 or email us at contact@pgmpestcontrol.co.uk

Are you starting a food or drinks business in Herefordshire or Worcestershire? In this blog post, we'll explore the key reasons why you should prioritise commercial pest control, the types of pests commonly found in Herefordshire and Worcestershire, and the best strategies to keep them out of your commercial space. Legal Obligations for Employers Meet your requirements under the Health and Safety at Work Act 1974 to provide a safe working environment for your staff – this means FREE OF PESTS! Under The Food Safety Act 1990 and The Food Hygiene (England) Regulations 2013 you must ensure you have adequate procedures in place for pests. Why you need to comply with the law on managing pests in your hospitality business The penalties for failure to comply can be severe – complete and immediate closure of premises; fines of up to £20,000 or up to six months in prison! How to comply with the law The best way to comply with the law is to engage the services of a professional pest controller. This week we take a look at PGM & Son Pest Control’s Rodent Control Service for hospitality businesses. Rodent Control Services for Businesses PGM adopts an integrated pest management approach which considers non-chemical, biological and cultural methods as well as customer education, habitat modification and physical methods. We offer advice and support in this regard. It is not PGM policy to simply kill pests with a pesticide and we will do our utmost to prevent unnecessary suffering and to protect non-target species. PGM support the Campaign for Responsible Rodenticide Use (CRRU) We provide all our commercial customers with a pest control management manual which sets out: The history of PGM’s visits to your site; Copies of the reports we will provide you with at each visit; A copy of your site plan and the monitoring and control points; Reference material and other important information, which includes the availability of our: Professional qualifications. Membership of professional bodies. Our Terms of Business. Public Liability Insurance. Material hazards information. Risk Assessments. We will ask you to provide a plan of your site or we may arrange to visit your site to prepare a plan. CRRU campaign for responsible rodenticide use rules. We supply and install suitable bait boxes for your site, the number being dependent on the size and nature of your site and the existing pest activity. We carry out routine inspections of your site to identify rodent activity and / or issues and risks likely to attract or influence pests. Treatments are carried out where infestations are identified, in line with your contract for services. Routine visits will normally be scheduled at regular intervals, e.g. monthly and will consist of inspecting the site, checking bait stations and replacing bait, or re-setting traps as required. If you have any problems in between routine visits and your contract includes call outs, we’ll be straight out to check on any issues you may have. Otherwise, a call out service is also available. We provide guidance and advice to clients on staying pest free. As a business owner in the food or drinks industry, you know how important it is to maintain a clean and hygienic environment to keep your customers happy and your business running smoothly. However, even the best cleaning practices can fall short if pests find their way into your commercial space. Rodents, cockroaches, flies, and other pests can cause damage to your products, contaminate your work areas, and pose serious health risks to your customers and staff. That's why it's essential to have effective commercial pest control measures in place to protect your business from infestations. For information on our commercial pest control services, or if you would like us to quote for our rodent control service, please contact us on 01981 540088 or email us at contact@pgmpestcontrol.co.uk Frequently asked Questions about Commercial Pest Control Q: What is commercial pest control? A: Commercial pest control is the management and control of pests, such as insects, rodents, and birds, in commercial or business settings, such as office buildings, warehouses, food establishments, restaurants, and hotels. Q: Why is commercial pest control important? A: Commercial pest control is important for several reasons, including ensuring the health and safety of employees and customers, protecting the integrity of the business and its products, and complying with legal requirements. Q: What kind of pests can be found in commercial settings? A: Common pests found in commercial settings include mice, rats, cockroaches, bed bugs, wasps, and birds. Q: How do pests enter commercial buildings? A: Pests can enter commercial buildings through various means, such as open doors and windows, cracks and crevices in the building's structure, and through deliveries and shipments. Q: How can businesses prevent pest infestations? A: Businesses can prevent pest infestations by implementing good sanitation practices, maintaining a clean and clutter-free environment, sealing cracks and gaps in the building's structure, and using pest control products and professional services. Q: What should businesses look for when choosing a pest control service? A: When choosing a pest control service, businesses should look for a company that is licensed and insured, has experience in commercial pest control, uses environmentally friendly pest control products and practices, and offers ongoing pest control maintenance and support. Q: How often should businesses have pest control treatments done? A: The frequency of pest control treatments depends on the type and severity of the pest problem, as well as the type of business and industry. A pest control professional can recommend a treatment schedule based on these factors. Q: Is pest control safe for employees and customers? A: Yes, pest control is safe for employees and customers when it is carried out by a licensed and experienced pest control professional using safe and environmentally friendly products and practices. Q: What legal requirements are there for commercial pest control in the UK? A: The Health and Safety at Work etc. Act 1974 and the Control of Substances Hazardous to Health Regulations 2002 require businesses to ensure the health and safety of employees and others who may be affected by their work, including managing pests in the workplace. Protect your business with effective commercial pest control from PGM — fast, discreet and professional pest management designed to protect your premises, staff, customers and reputation. Contact us today for commercial support on 01981 540088.

With more and more restaurants and food outlets in Herefordshire grabbing the headlines in the Hereford Times in recent months due to poor hygiene and housekeeping practices resulting in pest infestations and health and safety concerns to staff and the public, this week we’re letting local restaurant owners know why they should have in place a pest management program. Pest Control v Pest Management When you’ve got a pest infestation in your food business there’s no getting away from that fact that you’ll need to get the pest controller in. An infestation puts your staff, customers and reputation at risk. If you’re lucky enough to call pest control in yourself, you can quickly resolve a pest problem with little or no disruption to your business operations and reputation. However, many businesses are dealing with a pest infestation because either their customers complain or, Hereford Council inspectors have been in and issued a food hygiene safety report. Either way, you could be in for a lot of disruption, cost and damage to your business and reputation. Pest control is all very good and well when you’ve got a problem but why let it get that far? It’s quite simple and what we bang on about all the time – prevention is better than cure!! That’s why pest management is something restaurant owners should consider an essential part of their business All too often we get a call to go into a food business to deal with a pest issue. We always give advice on how to prevent pests in the future – that’s a key part of the PGM Pest Control service – but unfortunately, whilst there are lots of responsible restaurant owners out there in Herefordshire, there are also a lot of restaurant owners who aren’t. There are also those restaurant owners who, understandably, have commercial pressures and might be concerned about the costs of implementing a pest management program. It’s important to understand that pest prevention and management, over the longer term, is more cost effective than simply dealing with the same problem that arises time and time again because the root causes are not being dealt with properly to begin with. Top 3 Concerns from Businesses about Taking on a Pest Control Contract 1. Pest management programs are expensive You might think a pest management program is expensive but over the longer term, a contract is actually more cost effective. Pest control contracts are also designed to ensure that the risk of your business suffering an infestation is minimised through the regular monitoring by your pest controller. In fact, most pest management programs ensure you remain infestation-free throughout the contract term. Rats, mice, cockroaches, and other pests can cause enormous damage to property and the cost of putting it right can be astronomical – paying for a pest management program is preferable to paying for costly repairs. And if you’re worrying about the one-off cost of a pest contract, at PGM & Son Pest Control we offer a number of payment plan options so that restaurant businesses can spread the cost of their pest control. Contact us today and we can talk you through the options. 2. Customers will be concerned if they see pest controllers in our business Actually, in our experience, most people are comforted by the fact that businesses are being proactive to keep out the pests. However, our pest management service is discrete; we’re flexible in visiting times so that your customers don’t even have to know we’ve been in. And, if we have to be on site when your business is open, that’s okay too – we have removable signs on our vehicle and our staff will cover up uniforms if asked to do so. 3. A pest control contract isn’t necessary, we can just call a pest controller if we get a problem Well, it’s true you can simply call a pest controller when you find yourself experiencing a problem. However, in our experience, there isn’t usually a one-off problem in a food business. Unless you find the root causes of your problem and deal with those too, you’ll be finding that your problem comes back time and again. And, that’s when you start paying the price – both in terms of the monetary cost of treating your pest problem and the reputational damage and operational disruption to your business. Get a quote for restaurant pest control, it's cheaper than you think!

Quick Navigation - To help you find what matters most, we’ve added links below that jump straight to each section. Discovering you have a cockroach problem is never pleasant, but catching it early can mean the difference between a simple treatment and a full-scale infestation that takes months to resolve. As the trusted, award-winning pest control pest experts across Herefordshire and Worcestershire, we’ve helped thousands of homeowners and local businesses tackle cockroach problems BEFORE they spiral out of control. Cockroaches aren’t just unpleasant—they’re a genuine health hazard These resilient pests carry bacteria including salmonella and E. coli, trigger asthma and allergies, and reproduce at alarming rates. A single German cockroach can produce up to 300 offspring in just one year. The good news? Cockroaches leave telltale signs long before you’re dealing with a major infestation. In this comprehensive guide, we’ll walk you through the five early warning signs that cockroaches have entered your property, and more importantly, exactly what you need to do about each one. Whether you’re a homeowner in Herefordshire, managing a restaurant in Worcester, or running a hotel in Hereford, early detection is your best defense. What are the first 5 signs of a Cockroach infestation? Sign 1: Unusual Musty Odour Sign 2: Dark Droppings or Specks Sign 3: Brown Smear Marks Sign 4: Shed Skins and Egg Cases Sign 5: Daytime Sightings Do Cockroaches Have a Smell? Recognising unusual odours One of the earliest—and often overlooked—signs of cockroaches is a distinctive musty, oily smell that seems to linger in certain areas of your property. This odour is particularly noticeable in confined spaces like cupboards, underneath sinks, and in storage areas. This smell occurs because cockroaches release pheromones to communicate with one another. When multiple cockroaches are present, these pheromones accumulate and create that characteristic unpleasant odour. The smell intensifies as the population grows, becoming more obvious in warm, humid areas where cockroaches prefer to congregate. Where to check for cockroach smells Kitchen cabinets, especially under the sink Bathroom spaces behind toilets and under vanity units Storage cupboards and pantries Behind large appliances like fridges and washing machines Basement and utility room corners What to do immediately If you notice this smell, conduct a thorough inspection of all dark, warm areas in your property. Use a torch to look into cracks and crevices. Deep clean the affected areas, eliminating any food debris or organic matter. Pay special attention to grease buildup, as cockroaches are particularly attracted to fatty residues. If the smell persists after cleaning, it’s time to call in professional help—the population may already be established. What Do Cockroach Droppings Look Like? Cockroach droppings are one of the most reliable indicators of an active infestation. The appearance of these droppings varies depending on the species, but they’re surprisingly easy to identify once you know what to look for. Small cockroach species like the German cockroach leave droppings that resemble dark specks or ground black pepper. These tiny droppings, typically less than 1mm wide, often appear in clusters near food, heat, or moisture. Larger species such as the Oriental cockroach produce cylindrical droppings about 2-3mm long, similar in appearance to small grains of rice or coffee grounds. Rule of Thumb If it looks like pepper or coffee grounds, it’s almost always German cockroach. If it looks like tiny mouse droppings, more pellet-like, it’s likely Oriental cockroach. Common locations for cockroach droppings Along skirting boards and in corners Behind and underneath appliances Inside cupboards and drawers, particularly in kitchen areas Near food preparation surfaces In bathroom cabinets and around plumbing Along the top edges of doors and picture frames What to do about cockroach droppings First, document where you’re finding droppings—this helps identify their harbouring areas and travel routes. Vacuum all droppings thoroughly using a HEPA filter vacuum if possible, then dispose of the bag immediately in an outdoor bin. Wipe surfaces with disinfectant to eliminate bacteria. Check for and seal any cracks or gaps where cockroaches might be entering. The presence of droppings indicates an active population, so contact a professional pest control service for a comprehensive inspection and treatment plan. What are Cockroach smear marks and where do they appear? If you notice brown, irregular streaks or smear marks near the junction where your walls meet the floor, particularly in damp areas, you may be looking at cockroach activity. These marks are less commonly recognised than droppings but are equally telling. Cockroaches prefer to travel along edges and in tight spaces where they feel secure. As they move through their environment, they leave behind secretions from their bodies that create these distinctive smear marks. These marks are most visible on light-colored surfaces and tend to appear in areas with high moisture levels. Where smear marks typically appear Along skirting boards in kitchens and bathrooms Around sinks and plumbing fixtures On walls near sources of water Behind refrigerators and other appliances In corners where walls meet floors What to do when you spot smear marks Clean the affected areas thoroughly with a strong disinfectant solution. However, cleaning alone won’t solve the problem—these marks indicate regular cockroach traffic. Identify and address any moisture sources in the area, as cockroaches need water to survive. Improve ventilation in damp spaces by using extractor fans or dehumidifiers. Check for leaking pipes or taps and repair them promptly. Since smear marks suggest established travel routes, professional treatment is advisable to eliminate the source population. How can I identify Cockroach shed skins and egg cases? Finding shed skins or egg cases is perhaps the most alarming discovery, as these indicate not just the presence of cockroaches, but active breeding on your property. The exoskeletons are brown lie on their backs, with legs curled upwards. Shed skins (exoskeletons) Cockroaches molt between five and eight times as they mature from nymphs to adults. Each time they molt, they leave behind a light brown, hollow casing that looks remarkably like a complete cockroach shell. These casings are translucent and fragile, often found in sheltered areas near where cockroaches hide during the day. The ootheca is dark brown with distinct segmentation and a somewhat elongated, rounded shape. Egg cases (oothecae) These are dark brown, oval-shaped capsules typically measuring 5-10mm in length, depending on the species. Each case can contain between 16 and 50 eggs. German cockroach egg cases are lighter in color and smaller, while Oriental cockroach cases are darker and more robust. The female may carry the egg case for a period before depositing it in a safe location. Where to find shed skins and egg cases Behind furniture that’s rarely moved In cracks and crevices in walls or flooring Near water pipes and heating systems Inside cardboard boxes or paper storage Under kitchen appliances In false ceilings and wall voids What to do if you find shed skins or egg cases This discovery requires immediate professional intervention. The presence of egg cases means cockroaches are actively reproducing, and each case represents dozens of potential new cockroaches. A single breeding population can quickly explode into thousands. Vacuum up any visible skins and egg cases, but understand that this is only addressing what you can see—many more will be hidden. Find a professional pest control service near you immediately for a comprehensive treatment plan. Professional-grade insecticides and multiple treatments are typically necessary to break the breeding cycle. Why am I seeing Cockroaches during the day? Cockroaches are nocturnal creatures that typically remain hidden during daylight hours. Seeing a cockroach scuttling across your floor or counter during the day is not just unpleasant—it’s a serious warning sign that suggests overcrowding and a well-established infestation. When cockroach populations grow too large, competition for hiding spaces and food becomes intense This forces some individuals out during daylight hours when they would normally remain concealed. If you’re spotting cockroaches during the day, the hidden population is likely far larger than you realise. Typical cockroach behaviour patterns Active primarily at night, emerging 2-4 hours after lights go out Flee immediately when exposed to light Prefer warm, dark, humid hiding places Travel along walls and edges rather than open spaces Gather in groups in favorable conditions What to do if you see cockroaches during the day Treat this as an urgent situation. A daytime sighting almost always indicates a severe infestation that won’t be resolved with shop-bought products. Schedule an immediate professional inspection—don’t delay. In the meantime, remove all accessible food sources by storing everything in sealed containers, clean thoroughly to eliminate crumbs and spills, empty bins nightly, and fix any water leaks. However, understand that these measures alone won’t eliminate an established population. Professional treatment using targeted insecticides, monitoring, and follow-up visits will be essential. What should I do if I think I have Cockroaches? Immediate DIY Steps You Can Take Today If you’ve identified one or more warning signs, there are several actions you can take immediately to help control the situation while you arrange professional help: Eliminate food sources completely Cockroaches can survive on surprisingly little, so thoroughness is key. Store all food items in airtight containers, including pet food. Clean up crumbs and spills immediately, particularly around toasters, microwaves, and hobs. Don’t leave washing up overnight—clean dishes immediately or soak them in soapy water. Empty kitchen bins every night and use bins with tight-fitting lids. Clean behind and underneath appliances where grease and food particles accumulate. Remove water access Cockroaches can survive for weeks without food, but only days without water. Fix all leaking taps and pipes immediately. Dry sinks, baths, and showers before going to bed. Don’t leave pet water bowls out overnight. Check for condensation problems and improve ventilation in humid areas. Repair any dampness issues in walls or under flooring. Reduce hiding spots through decluttering Cockroaches love cardboard, paper, and clutter. Remove unnecessary cardboard boxes and replace them with plastic storage containers. Clear away stacks of newspapers, magazines, or paperwork. Reduce clutter in cupboards, especially under sinks and in storage areas. Keep spaces as clean and open as possible to reduce potential harbouring areas. Seal entry points and cracks Use silicone sealant to fill cracks in walls, skirting boards, and around pipes. Install door sweeps on external doors to eliminate gaps. Check for gaps around utility pipes where they enter the building. Repair damaged window screens and ensure good seals around doors and windows. Pay attention to areas where services enter your property—these are common entry points. When should I call professional pest control for Cockroaches? While the DIY steps above can help manage the situation, professional intervention is necessary in most cases. Contact a pest control expert immediately if: You’ve identified multiple warning signs from the list above You’ve seen any cockroaches during daylight hours You’ve discovered egg cases anywhere on your property Previous DIY attempts with shop-bought products have failed The infestation is in food preparation or service areas You’re experiencing health issues that might be related (asthma, allergies) You’re responsible for a commercial property with health and safety obligations The reality is that cockroaches are incredibly resilient pests. They’ve survived for millions of years by being adaptable and difficult to eliminate. Shop-bought sprays and traps rarely address the root of the problem and can sometimes make matters worse by causing cockroaches to scatter to new areas of your property. What does professional cockroach treatment involve? When you contact pest control professionals like us, here’s what you can expect: Thorough inspection and species identification Our certified technicians will conduct a comprehensive survey of your property to identify the species present (German, Oriental, or American cockroaches each require slightly different approaches), locate harbouring areas and entry points, assess the extent of the infestation, and identify conducive conditions that attracted them. Targeted treatment plan using professional-grade products Based on the inspection findings, we’ll create a customised treatment strategy. This typically involves the application of professional insecticidal sprays in harbouring areas, gel baits placed strategically in high-activity zones, insecticidal dusts applied to voids and cavities, and monitoring stations to track activity levels. Our products are significantly more effective than anything available to the public and are used by trained, certified technicians who understand cockroach biology and behaviour Where required, follow-up visits to ensure complete elimination Cockroach treatment may require more than one treatment where eggs are resistant to insecticides, so follow-up treatments may be necessary to address newly hatched nymphs. Where follow up visits are required, we typically schedule visits at 2-3 week intervals until the infestation is completely eliminated. Our technicians monitor treatment effectiveness and adjust strategies as needed. Prevention advice tailored to your property We don’t just eliminate the current problem—we help you prevent future infestations. Our technicians will provide recommendations to help prevent re-entry, advise on sanitation and housekeeping practices, and suggest ongoing monitoring approaches. How can I prevent Cockroaches from coming back? Once you’ve eliminated a cockroach infestation, the last thing you want is for it to return. Prevention is far easier and less expensive than treatment, so these practices are well worth implementing: Establish rigorous cleaning routines Make cleaning a daily habit, not a weekly chore. Wipe down all kitchen surfaces after cooking and before bed. Sweep and vacuum floors regularly, paying attention to edges and under furniture. Clean behind and underneath appliances monthly. Degrease kitchen surfaces regularly, as cockroaches are particularly attracted to oils and fats. Don’t forget often-overlooked areas like the tops of cupboards and the backs of drawers. Implement proper food storage practices Never leave food out overnight, even fruit in a bowl. Transfer all dry goods from packaging into airtight containers—this includes cereals, flour, sugar, pet food, and even items like tea and coffee. Store rubbish in bins with tight-fitting lids and empty them frequently. In commercial settings, ensure all food is stored correctly at the end of each day and that staff are trained in proper food hygiene practices. Control moisture throughout your property Fix leaks promptly, no matter how minor they seem. Ensure bathrooms and kitchens have adequate ventilation—use extractor fans during and after cooking or showering. Address any rising damp or penetrating moisture issues. In commercial properties, regularly check plumbing in hidden areas and maintain air conditioning systems to control humidity. Maintain your property’s structure Conduct regular inspections of your property’s exterior and interior. Seal any new cracks or gaps as they appear. Ensure door seals and window screens remain in good condition. Keep vegetation trimmed back from building exteriors. Repair any damaged drainage systems that might create moisture problems. Schedule seasonal professional inspections Even with excellent prevention practices, professional monitoring provides peace of mind. We recommend quarterly inspections for commercial properties and annual inspections for residential properties. These preventive visits allow us to identify potential problems before they become infestations, check for early warning signs you might have missed, and maintain monitoring stations that provide early detection. Why Choose Award-Winning Pest Control Experts? Discovering cockroaches in your home or business is stressful, but with the right professional help, it’s a completely manageable problem. Early detection truly is your best defense—those five warning signs we’ve covered can save you months of trouble and considerable expense if you act on them quickly. As Herefordshire’s top-rated pest control services, we’ve built our reputation on effective treatments, transparent pricing, and outstanding customer service. Our certified RSPH Level 2 and 3 technicians have extensive experience with all cockroach species found in the UK and use the latest treatment methods backed by science. We understand the urgency of pest problems and offer rapid response times, because we know that when it comes to cockroaches, every day counts If you’re looking for the best pest control in Herefordshire or Worcestershire, you’ve found us! Our award-winning team makes pest problems disappear—fast, safe, and hassle-free Don’t let embarrassment or the hope that the problem will resolve itself delay your action. Cockroach infestations only worsen with time, never improve. Whether you’ve noticed an unusual smell, spotted suspicious droppings, or actually seen a cockroach during the day, we’re here to help with discreet, professional cockroach control service. Contact us today for a free, no-obligation inspection and consultation. Our friendly team will assess your situation, provide an honest evaluation, and create a treatment plan that works for your property and budget. With our award-winning service, you can rest assured that your cockroach problem will be handled efficiently, effectively, and with the utmost professionalism. Your health, safety, and peace of mind are worth protecting. Let us help you take back control of your property.​​​​​​​​​​​​​​​​ Contact us today to discuss how our consultancy commercial services can help you achieve and maintain pest-free properties across your entire property portfolio. Call us on 01981 540088, for free help, support or guidance use the pest assist on the right hand side of your screen.

Causes, Risks and Prevention Quick overview Rodenticide resistance is an increasingly important issue in the control of rats and mice in the UK. Some rodent populations carry inherited genetic changes that can reduce their susceptibility to anticoagulant rodenticides, making infestations more difficult to control. Since this article was originally published in 2019, understanding of rodenticide resistance has developed considerably. UK surveillance has identified different resistance-associated mutations in Norway rats, including evidence of multiple mutations occurring within the same populations. This updated guide explains what rodenticide resistance is, how inherited resistance can develop within rat populations, the difference between genetic resistance and behavioural bait avoidance, and what current UK surveillance tells us about the distribution of resistance. It also looks at the signs of rat activity, the potential health risks associated with rats, and practical measures that can help prevent infestations by reducing access to food, water, shelter and buildings. The available surveillance data should be interpreted carefully. Resistance testing is not based on a random sample of all rats in the UK, so reported figures should not be treated as an estimate of the percentage of the entire UK rat population that is resistant. Rodenticide Resistant Rats! A recent study carried out by the University of Reading has identified new hotspots of rats that are resistant to anticoagulant rodenticides. A statement from the Campaign for Responsible Rodenticide Use (CRRU), who commissioned the study said: "In East Anglia and West Yorkshire, it identifies for the first time the L120Q gene, responsible for the most severe form of resistance. This gene renders first generation anticoagulant rodenticides and two of the second-generation groups ineffective. It is widespread across the whole of central southern England and also found increasingly outside that area." They continue: "Another serious concern is that three different types of resistant rats are now found in West Yorkshire and on the Anglo-Welsh border. Also, a worry is the almost complete lack of data from central England." The British Pest Control Association (BPCA) commented that: "The study highlights the fact that resistance is growing in rat species across a swathe of the country." It also reports that rats without the genetic mutation are being killed off by poison, so the resistant species are taking their place, leaving a growing population of resistant pure-breds. "With their numbers expanding there could be a significant risk to public health if their population is left unchecked, in both urban and rural environments." Many pest controllers consider that the most likely cause of the spread of these resistant rats has been accelerated by the application of rodenticides, by amateurs such as home and business owners doing it themselves or employing unqualified individuals to try to resolve the problem. What Is Rodenticide Resistance? Rodenticide resistance is the ability of some rodents to survive exposure to a rodenticide that would normally be expected to control susceptible animals. In the UK, the main concern is resistance to anticoagulant rodenticides, which work by interfering with the vitamin K cycle needed for normal blood clotting. Genetic changes can reduce the effectiveness of these rodenticides in some rats and mice. Resistance is an inherited characteristic. An individual rat does not become genetically resistant simply because it has been exposed to rodenticide. Instead, where resistant rodents are present, the use of rodenticides can place selection pressure on the population: susceptible animals may be controlled while resistant animals survive and reproduce, potentially increasing the proportion of resistant rodents over time. It is also important to distinguish genetic resistance from other reasons why rodent control may appear to have failed. Poor bait placement, insufficient monitoring, competing food sources, bait avoidance and failure to follow product-label instructions can all contribute to ineffective control. For this reason, continued rat activity following a rodenticide treatment should not automatically be taken as proof of genetic resistance. The cause of treatment failure needs to be assessed as part of a wider rodent-control programme. How Do Rats Become Resistant to Anticoagulant Rodenticides? Anticoagulant resistance in rats is associated with inherited genetic changes that reduce the susceptibility of some individuals to anticoagulant rodenticides. Within a rat population, genetic variation can occur naturally. Where some rats carry a resistance-associated genetic variant, those animals may be better able to survive exposure to an anticoagulant than susceptible rats. When anticoagulant rodenticides are used, this can create selection pressure. Susceptible rats are more likely to be controlled, while rats carrying resistance-associated variants may be more likely to survive. The surviving rats can reproduce and pass these variants to their offspring. Over successive generations, this can increase the proportion of resistant rats within a local population. This process does not mean that an individual rat becomes genetically resistant during its lifetime because it has been exposed to rodenticide. Rather, resistance is an inherited characteristic that can become more common within a population when resistant animals survive and reproduce. The development and spread of resistance can be influenced by how rodenticides are used. Repeated or inappropriate use of anticoagulant rodenticides can increase selection pressure, particularly where the active ingredient being used is less effective against the resistance present in the local rat population. However, continued rat activity after treatment does not, by itself, demonstrate genetic resistance. Other factors, including inadequate bait uptake, competing food sources, bait avoidance, reinvasion or problems with the treatment programme, can also result in control failure. Understanding whether resistance is present, and which resistance mechanism may be involved, can therefore be important when investigating persistent infestations. Genetic Resistance vs Behavioural Resistance Rodenticide resistance can involve different mechanisms, and it is important to distinguish genetic resistance from behavioural responses that can make rodent control more difficult. Genetic resistance Genetic resistance is an inherited characteristic. In rats, resistance to anticoagulant rodenticides is associated with specific genetic changes that can reduce their susceptibility to some anticoagulant active substances. Where resistant rats survive treatment, they can reproduce and pass resistance-associated genetic variants to their offspring. Over generations, this can result in resistant animals becoming more common within a local population. The presence and type of genetic resistance can vary between rat populations. This is why resistance surveillance and an understanding of local resistance patterns are important when investigating persistent control problems. Behavioural resistance and bait avoidance Rats can also avoid rodenticide bait for reasons that are not related to genetic resistance. For example, rats may reject or avoid a bait because of its taste, smell, formulation or placement. They may also have access to other food sources that are more attractive. Previous experience can also influence feeding behaviour. This can make a rodenticide treatment appear unsuccessful even when the rats are susceptible to the active substance. Behavioural avoidance and genetic resistance are therefore different issues. A rat that does not consume enough bait cannot be assumed to be genetically resistant, and continued rodent activity following treatment is not, by itself, evidence of genetic resistance. When control is unsuccessful, the possible causes should be assessed systematically. This can include checking bait uptake and placement, the availability of alternative food sources, evidence of bait avoidance, reinvasion and the suitability of the treatment programme, as well as considering whether genetic resistance may be involved. Taking this broader approach can help ensure that rodenticide is used appropriately and that other effective control measures are not overlooked. VKORC1 and Rodenticide Resistance Mutations Many cases of anticoagulant resistance in Norway rats (Rattus norvegicus) are associated with changes in a gene called VKORC1. VKORC1 provides the instructions for making vitamin K epoxide reductase, an enzyme involved in the recycling of vitamin K. Vitamin K is needed for the normal production of several blood-clotting factors. Anticoagulant rodenticides interfere with this process, ultimately affecting the rodent's ability to clot blood normally. Some genetic changes, known as resistance-associated mutations, can alter the VKOR protein and reduce the susceptibility of rats to anticoagulant rodenticides. Several VKORC1 mutations with known practical consequences have been identified in UK Norway rats. The principal mutations are: L120Q (Leu120Gln) L128Q (Leu128Gln) Y139C (Tyr139Cys) Y139F (Tyr139Phe) Y139S (Tyr139Ser) These mutations are not interchangeable. They can have different effects on susceptibility to different anticoagulant active substances. For this reason, the presence of a resistance-associated mutation does not necessarily mean that a rat will be resistant to every anticoagulant rodenticide. VKORC1 rodenticide resistance mutations in UK Norway rats, showing vitamin K recycling, key genetic mutations and resistance surveillance. Resistance-associated mutations can occur in either one copy of the VKORC1 gene (heterozygous) or both copies (homozygous). The effect on susceptibility can depend on the particular mutation and genetic combination involved. Understanding which resistance-associated mutations are present in a rat population can therefore help inform resistance surveillance and the management of persistent rodent infestations. Resistance testing and surveillance are important because the distribution of these mutations is not uniform across the UK and can change over time. The absence of a recorded resistance mutation in an area should not necessarily be interpreted as evidence that resistance is absent, particularly where surveillance data are limited. What Is Hybrid Resistance? Hybrid resistance is a term used to describe a rat that carries more than one resistance-associated genetic mutation. In Norway rats, different resistance mutations have developed in separate geographical areas. As these resistance areas expand and overlap, rats carrying different mutations can come into contact and reproduce. Their offspring can inherit resistance-associated mutations from both parental lines. For example, UK resistance surveillance has identified rats carrying combinations including: L120Q and Y139C L128Q and Y139C L128Q and Y139S Hybrid resistance has been identified in different parts of the UK. The occurrence of these combinations provides evidence that previously separate resistance populations can overlap and interbreed. Why is hybrid resistance important? The practical consequences of hybrid resistance are still being investigated. There is not enough evidence to assume that every rat carrying two resistance mutations will be more resistant than a rat carrying a single mutation. However, the presence of multiple resistance-associated mutations is important because each mutation can affect susceptibility to anticoagulant rodenticides in different ways. As resistance populations spread and overlap, hybrid resistance could make resistance management more complex. For this reason, continued surveillance is important. Identifying the resistance mutations present in rat populations helps scientists and pest-management professionals understand how resistance is changing and where particular resistance profiles occur. Hybrid resistance should therefore be regarded as an important development in the evolution and spread of anticoagulant resistance, rather than as evidence that rats are immune to all rodenticides. Current UK Rodenticide-Resistance Statistics 2026 Rodenticide resistance has been detected in rat populations in several parts of the UK. However, available surveillance data should be interpreted with care. The samples submitted for testing are not a random sample of the UK's rat population and may be disproportionately collected from infestations where rodent control has been difficult. The results therefore cannot be used to estimate the proportion of all UK rats that are resistant. The latest CRRU Anticoagulant Resistance in Rats Report covers samples collected between August 2024 and July 2025. During this period, 140 rodent tissue samples were received for DNA sequencing, including 127 Norway rat (Rattus norvegicus) samples and 13 mouse samples. Five of the rat samples could not be successfully sequenced, leaving 122 Norway rat samples suitable for analysis. Among the 122 Norway rat samples that could be analysed: 93 carried the L128Q resistance mutation, including rats that also carried Y139C. 15 carried Y139C, including seven rats that also carried L128Q. Three carried L120Q. Two carried Y139F. Seven rats carried both L128Q and Y139C, demonstrating hybrid resistance. 16 rats had the susceptible, or wild-type, sequence for the five principal resistance mutations examined. The high number of L128Q results in this survey reflects the large number of samples obtained from Scotland, where this resistance mutation is well established. The geographical composition of samples is therefore important when comparing resistance results between different years. Earlier UK surveillance provides a longer-term picture. Between 2009 and July 2024, 631 Norway rat tissue samples were examined, of which 474 (75.2%) carried one or more resistance mutations known to have a significant effect on anticoagulant rodenticide efficacy. However, CRRU advises that these figures should not be interpreted as the prevalence of resistance across the entire UK Norway rat population because of the way samples are collected. Sources and further information The figures above are taken from the Campaign for Responsible Rodenticide Use (CRRU) UK Resistance Report 2025 Signs of Rat Activity Rats are mainly active at night, so they may not always be seen. However, there are several signs that can indicate the presence of rats in or around a property. Common signs include: Droppings – Rat droppings are usually dark, relatively large and spindle-shaped, although their appearance can vary depending on the species and age of the droppings. Gnaw marks – Rats have continuously growing incisors and may gnaw wood, plastic, packaging, electrical cables and other materials. Greasy marks and smears – Rats can leave dark or greasy marks along walls, skirting boards and other surfaces where they regularly travel. Burrows – Outside, rats may create burrows in soil, compost areas, vegetation, banks and around buildings. Nesting material – Shredded paper, insulation, fabric and other soft materials may be used to construct nests. Food damage or contamination – Gnaw marks on food packaging, missing food and contamination with droppings or urine can indicate rodent activity. Unusual smells – A persistent musky or ammonia-like odour may occur where rats are present in enclosed areas. Noises – Scratching, gnawing or movement sounds may sometimes be heard, particularly at night. Tracks and runways – Rats may repeatedly use the same routes between feeding and nesting areas, leaving visible tracks or disturbed surfaces. Finding one sign does not necessarily indicate a large infestation. The number, location and freshness of signs can help determine whether there is current rodent activity. It’s important that individuals and businesses do not attempt to solve problems by treating rodent infestations themselves. A qualified, professional exterminator will be able to purchase and apply the appropriate products to tackle resistance issues. Professional pest controllers, like PGM & Son Pest Control - who serve all postcodes across Herefordshire and Worcestershire - have a greater understanding of the behavioural traits and gestation periods of rodents so can advise better on preventative measures instead of focussing solely on extermination which is rarely a long-term solution. With Britain in for a lengthy cold snap and forecasters predicting more freezing conditions to come, the rat season is firmly upon us. Pest controllers report a significant increase in call-outs for rats and mice during January, February and March as rats look for warm buildings to set up home – signalling we’ve entered the peak season for rodent infestations. As temperatures plummet, house-holders must be vigilant in spotting the signs of rodents’ arrival and to take steps to try and stop rats and mice setting up home in their property. There are thought to be around 10 million rats in the UK, which is why people often say you’re never far away from one! What to look out for:- Greasy marks on skirting boards and walls Droppings and urine (which carries a very strong, distinctive smell) Gnaw marks, chewed surfaces Possible entry points, for example, gaps in brick work, pipes and cables which extend to outside your property Pieces of cardboard and soft materials which they may be using to build nests Scratching noises Rat holes and burrows Rat nests Footprints / tracks Common places for rodents to nest are: lofts and attics, kitchens, laundries, behind kitchen appliances particularly where pipes and cables extend outside the property. Health Risks from Rats Rodents pose a serious health risk to humans and so it’s vital that people are aware of the risks. Rats carry nasty diseases which can spread to humans such as Leptospirosis or Weil's disease, Salmonella, Listeria, Toxoplasma gondii and Hantavirus. The HSS report around 40 cases of Weil’s disease every year. Two types of rat tapeworm spread to humans though eggs found in rat faeces. If you think you have rats, or mice, don’t panic. Call PGM & Son Pest Control Herefordshire on 01981 540088 today for advice and solutions. We cover Herefordshire and Worcestershire for our rodent control services, so give us a call, or drop us an email to: contact@pgmpestcontrol.co.uk Don’t let a rodent problem get worse – rats and mice breed rapidly so what may start as a small problem can quickly escalate – call in the professionals today to sort out a rodent infestation.

Same Day Wasp Nest Removal to all WR postcodes Need to get rid of Wasps? Worried about Wasp stings? Got Wasps in Worcester? Call PGM & Son Pest Control for SAME DAY Wasp Control Service on 01981 540088. Wasp FAQs Wasp Nest Control and Removal Wasps are an asset to the environment as they control other small pests. However, we know they can be a nuisance and potentially dangerous to some people and pets. At PGM we always look at ways to resolve the problem both for the client, their family and in consideration of the wider environment. Get a quote Fast, safe wasp removal from start to finish—see how we do it. A Look at The Wasp The Common wasp (Vespula vulgaris) and German wasp (Vespula germanica) are the two most prevalent social wasp species found across Europe, the UK, and as highly invasive pests in Australasia and South America. Wasp Habitat You may find wasp nests in the following areas: Roof spaces Wall cavities Trees The difference between wasps, hornets and bees Wasp Nests are formed of paper (chewed wood) and the sizes vary In this video you'll see a queen wasp building her nest. Colonies will survive one season in the UK. Weather depending, a new nest starts around Spring by the overwintered Queen. Wasps may be aggressive if threatened. Some people are allergic to wasp stings and they can be fatal. The Breeding of Wasps The cycle is: egg, larvae, pupa, adult Eggs are laid (up to 1000) in hexagonal cells throughout the Spring and Summer The larvae are legless grubs and they develop in 4 weeks The pupae develop in 2 weeks Wasp Identification Adults are winged and around 10-20mm long They have a distinctive black and yellow colouration Queen wasps are the same but much larger Sluggish behaviour and a low bumbling buzz. You will hear them, see them and may even be stung by them Sometimes their nests are also seen and they can also be very large Wasp Control Measures They are relatively easy to control with sprays and dust applicators Safety clothing should be worn when treating a wasp nest, especially in an enclosed location At PGM and Son we see a lot of problems with wasps in Worcestershire and surrounding areas. Wasps can inflict a painful sting and in some rare cases a single sting can induce anaphylactic shock – an extreme reaction to the toxins in the wasps venom. Same Day Wasp Nest Removal in Worcestershire Call PGM for advice and solutions Have you got wasps? Need wasp control? Having a problem with Wasps? Looking for wasp nest removal service? Need a wasp nest specialist? Want the wasp guys? Wondering if wasps return to the same nest twice? We are here to answer all your questions, and provide help, support and guidance on all pest related problems. Transparent Pricing—No Surprises We believe in clear, upfront pricing. Our wasp nest removal services start from just £65 +vat or contact us for your quote, with no hidden fees. You’ll always know exactly what to expect before any work begins. Please note: Some councils across Worcestershire DO provide a free wasp nest removal service, check your status here Emergency & Out-of-Hours Service Wasps don’t keep office hours, and neither do we. Our team is available for emergency callouts, including evenings and weekends, to ensure you’re never left waiting with a wasp problem. We aim to be with you as quickly as possible—often the very same day you call. Joe Martin from PGM pest control using a Wasp Pole to treat a wasps nest in the eaves of a house Domestic & Commercial Wasp Nest Removal Whether you’re a homeowner, landlord, or business owner, we tailor our wasp control services to suit your needs. From private residences to restaurants, schools, and warehouses, we understand the unique challenges each setting presents. Our Guarantee & Aftercare We stand by our work. If the wasp nest isn’t fully eradicated after our visit, we offer a free follow-up treatment. Plus, we provide aftercare advice to help keep your property wasp-free. Wasp Species & Associated Risks Our technicians are trained to identify all common UK wasp species, including the aggressive common wasp and German wasp. Understanding the species helps us assess the risk and choose the safest, most effective treatment. Eco-Friendly & Non-Chemical Options We care about the environment as much as your safety. Where possible, we offer eco-friendly and non-chemical wasp control solutions. Ask us about our green options when you book your service. Prevention Tips Prevention is better than cure. We’ll advise you on simple steps—like sealing entry points, keeping bins closed, and removing food sources—to reduce the risk of future nests. Fully Qualified & Insured You’re in safe hands with PGM & Son. Our technicians are fully qualified, insured, and proud members of leading industry bodies. We invest in ongoing training to ensure the highest standards of safety and professionalism. Safety for Allergy Sufferers, Children & Pets Wasps can pose a serious risk to those with allergies, as well as to children and pets. We take extra precautions to ensure everyone’s safety during and after treatment. Let us know about any specific concerns when you call. Why Choose Professional Removal Over DIY? DIY wasp nest removal is risky and often ineffective. Our experts have the knowledge, equipment, and protective gear to remove nests safely and thoroughly—saving you time, stress, and potential injury. Seasonal Wasp Advice Wasp activity peaks in late spring and summer, but nests can appear any time from April to October. Early intervention is key—contact us as soon as you spot increased wasp activity. If you’re facing a wasp problem in Worcestershire, call PGM & Son Pest Control today on 01981 540088 or Whatsapp 07964 370480 for a free, no-obligation consultation. We’re here to help—fast, friendly, and local. FAQS about Wasps How can I get a wasp nest safely removed in Worcestershire? The safest way to have a wasp nest removed is to use a qualified BPCA professional pest controller. Local provider PGM Pest Control operate across Worcester, Droitwich, Malvern, and surrounding areas. How much does professional wasp nest removal cost in Worcestershire? Professional wasp nest removal in Worcestershire typically costs between £65 and £120 + VAT for a standard residential property. Who provides fast emergency wasp nest removal in Worcestershire? PGM Pest Control provides fast, professional wasp nest removal across all locations in Worcestershire, including assistance for nests presenting an immediate risk to people, pets, customers or employees. If a nest is close to an entrance, frequently used area or workplace, our team can assess the situation and recommend an appropriate treatment to help minimise the risk and disruption. What should I do if I find a wasp nest at my home or business in Worcestershire? Avoid disturbing the nest and keep children, customers, staff and pets away from the immediate area where possible. Do not block the entrance to the nest, as this may cause wasps to find alternative routes into the building. Contact PGM Pest Control for professional wasp nest removal in Worcestershire. Our experienced pest control technicians can assess the nest and recommend an effective treatment based on its location and the level of risk. Is it safe to remove a wasp nest myself, or should I use a professional pest controller? It is safer to have an established wasp nest treated by a professional pest controller rather than attempting to remove it yourself. Disturbing a nest can cause wasps to become defensive and increase the risk of multiple stings. PGM Pest Control's trained technicians have the knowledge, equipment and professional experience to assess and treat wasp nests safely and appropriately. What areas in Worcestershire do you cover for wasp nest removal? PGM Pest Control provides professional wasp nest removal across Worcestershire, covering towns, villages and surrounding areas throughout the county with WR postcodes. We can help with wasp nests at homes, businesses, commercial premises and other properties. Our Worcestershire coverage includes areas such as Worcester, Malvern, Kidderminster, Bromsgrove, Redditch, Evesham, Droitwich Spa, Pershore, Stourport-on-Severn and Bewdley, as well as surrounding villages and rural areas. If you're searching for wasp nest removal near you in Worcestershire, contact PGM Pest Control and we'll confirm whether we cover your location and arrange professional assistance.

1. Are They a Professional Pest Control Company? 2. Are They a BPCA Member? 3. Are the Technicians Trained and Qualified? 4. Do They Have the Right Insurance? 5. Do They Identify the Pest Problem Before Treating It? 6. Do They Use an Integrated Pest Management Approach? 7. Do They Explain the Treatment and Any Risks? 8. Is the Pricing Clear and Transparent? 9. Do They Provide Clear Records and Follow-Up? 10. Do They Have Good Reviews and a Professional Reputation? FAQs Finding pests in your home or business can be stressful. Whether you've discovered rats in the garden, mice inside your property, a wasp nest near your front door or signs of insects in your workplace, choosing the right pest control company is an important decision. Free Pest Control Company Checklist Want a quick way to compare pest control companies before you book? Download our free Pest Control Company Checklist and use it to check the key things to look for, from BPCA membership and technician qualifications to treatment methods, safety, pricing and professional reputation. Not all pest control companies are equal and operate in the same way. Effective pest control is not just about eliminating pests today. The best pest control companies look at why the problem happened and how to prevent it happening again. It requires expert knowledge of pest behaviour, biology, safe treatment methods, prevention strategies and a responsible approach to protecting people, pets and the environment. Before choosing a pest control company, here are 10 important things to check. 1. Are They a Professional Pest Control Company? What to check: Is pest control their actual profession/business activity? Do they have a professional website and clear business information? Can you easily find their contact details? Do they clearly explain the pest control services they provide? Are they established and traceable as a legitimate business? Why it matters: Avoid choosing solely on price or whoever can arrive fastest. A professional pest control service should be transparent about who they are and what they provide. 2. Are They a BPCA Member? What to check: Are they a current member of the British Pest Control Association (BPCA)? Can you find the company on the BPCA website? Does the company’s membership status match the business you are considering? Are they displaying the BPCA logo appropriately and accurately? Does their membership cover the pest control services they are offering? Why it matters: BPCA membership demonstrates that a pest control company has chosen to work within recognised professional standards. BPCA members are required to meet recognised professional standards and are independently audited to ensure they continue to meet the Association's requirements. This includes areas such as training, competence, insurance, health and safety, and professional working practices. Stay protected. Always look for the BPCA members logo However, don't simply rely on a company displaying a BPCA logo on its website or marketing materials. Check the company directly through BPCA's Find a Pest Controller Near Me Service to confirm that their membership is current. Some pest control companies may also hold additional recognised accreditations, such as NPTA's Membership or TrustMark Government Approved Registration, providing further reassurance that they have been assessed against recognised standards and providing further reassurance of their commitment to professional standards. Always check the relevant organisation's register rather than relying solely on logos displayed on a company's website. Membership is just one part of choosing a pest control company, but it can provide an important indication that you are dealing with a business committed to professional standards. 3. Are the Technicians Trained and Qualified? What to check: Do the technicians have appropriate pest control training and qualifications? Are their qualifications relevant to the type of pest control work they carry out? Does the company provide ongoing training and professional development? Can the company explain the experience and competence of the technicians who will carry out the work? Are technicians trained in the safe use of pest control products and equipment? Why it matters: Pest control requires specialist knowledge. Technicians need to understand pest identification, behaviour, biology, treatment methods, chemical product use, health and safety and prevention techniques to carry out work safely and effectively. Qualifications such as RSPH Award in Pest Management can demonstrate that a pest technician has undertaken recognised training, while ongoing professional development helps ensure their knowledge and skills remain up to date. Don't be afraid to ask who will be carrying out the work and what training or qualifications they have. A professional pest control company should be proud to provide clear information about the competence of its technicians. 4. Do They Have the Right Insurance? What to check: Does the company have appropriate public liability insurance? Do they have employers' liability insurance where required? Is their insurance suitable for the type of pest control work they carry out? Are they willing to provide evidence of their insurance if requested? Does their cover remain current? Why it matters: Pest control work can involve working in homes, businesses, public spaces and other environments where accidents or damage could potentially occur. Appropriate insurance helps protect both the pest control company and its customers if something goes wrong. A professional pest control company should have suitable insurance for the work it undertakes and should be able to provide evidence of its cover when requested. 5. Do They Identify the Pest Problem Before Treating It? A professionl trusted pest controller shouldn't automatically reach for a chemical treatment without understanding what is happening. A common mistake is choosing a company that immediately recommends treatment without understanding the problem. What to check: Have they correctly identified the pest involved? Do they ask questions about where and when you have seen pest activity? Do they assess the circumstances before recommending treatment? Do they consider the type of property and the environment in which the pest problem is occurring? Do they have experience dealing with your type of property? Can they explain what may be causing or contributing to the problem? Do they recommend the most appropriate treatment for the situation? Where rodenticides are being considered, do they work in accordance with the CRRU UK Code of Best Practice? Do They Focus on Prevention as Well as Treatment? This may include: Pest proofing Identifying entry points Improving waste management Reducing food sources Addressing environmental factors Why it matters: Different pests require different approaches, and treating the wrong pest or addressing only the visible signs of an infestation may not solve the underlying problem. A professional pest controller should gather enough information to understand the situation and, where appropriate, inspect the affected area before recommending treatment. This should include looking for signs of pest activity, identifying potential entry points and considering factors such as food, water, shelter and environmental conditions. The type of property can also influence the pest risks and the most appropriate approach. A family home, farm, restaurant, school, warehouse or office can each present very different challenges. A professional pest controller should understand these differences and tailor their approach to the property rather than relying on a one-size-fits-all treatment. Not every pest problem requires a detailed survey before treatment, particularly where the pest and appropriate treatment are straightforward to identify. What matters is that the technician has enough information to make a professional assessment and recommend an appropriate course of action. Where rodent control involves the use of rodenticides, the CRRU UK Code of Best Practice provides guidance on their responsible use, including considering non-chemical methods and using rodenticides appropriately and responsibly. A professional pest controller should also be willing to explain what they have found, why treatment is recommended and what you can do to help prevent the problem from returning. A company that only treats the symptoms may leave you facing the same problem again. 6. Do They Use an Integrated Pest Management Approach? What to check: Do they consider prevention as well as treatment? Do they look for ways to reduce access to food, water and shelter? Do they consider proofing and exclusion where appropriate? Do they use monitoring to understand pest activity? Do they only recommend chemical treatments where they are necessary and appropriate? Do they provide advice to help prevent the problem from returning? Why it matters: Integrated Pest Management (IPM) takes a broader approach to pest control. Rather than relying solely on pesticides, professional pest management involves: Identification and monitoring Hygiene improvements Removing food and water sources Proofing and exclusion Habitat management Targeted treatment where necessary Follow-up and prevention The approach taken will depend on the pest, the property and the circumstances. A professional pest controller should consider the most appropriate and proportionate combination of methods rather than automatically relying on chemical treatment. The objective should not simply be to “kill the pest”, but to understand why the problem exists and reduce the likelihood of it returning. 7. Do They Explain the Treatment and Any Risks? What to check: Do they clearly explain the treatment they are recommending? Can they explain why that treatment is appropriate for your pest problem? Do they explain any precautions you need to take before, during or after treatment? Will they tell you if people or pets need to stay away from treated areas? Do they explain any restrictions or follow-up requirements? Where products are used, can they provide appropriate information about their safe use? Do they consider the potential impact on people, pets, livestock, wildlife and other non-target animals? Why it matters: Pest control treatments can involve a range of methods and products, and customers should understand what is being proposed before work begins. A professional pest controller should be able to explain the treatment in clear, straightforward language and answer any questions you may have. This is particularly important where pesticides or other products are being used. The pest technician should explain any precautions that need to be followed and make sure appropriate measures are taken to protect people, pets, livestock, wildlife and other non-target animals. Responsible pest control should always consider the wider impact of treatment. This is particularly important when using products such as rodenticides and insecticides, where incorrect use can create unnecessary harm to people, animals, wildlife and aquatic life. For commercial customers, there may also be additional site-specific requirements, such as risk assessments, method statements and COSHH information, depending on the work being undertaken. You should never feel pressured into agreeing to a treatment that has not been properly explained. A professional pest controller should be willing to discuss the proposed approach and the precautions involved before work begins. 8. Is the Pricing Clear and Transparent? What to check: Is the price clearly explained before treatment begins? What is included in the quoted price? Does the price cover one treatment or multiple visits? Are follow-up visits included or charged separately? Are there any additional or potential charges? Does the company explain what happens if the problem persists? If proofing or other preventative work is recommended, is this included or priced separately? Why it matters: Pest control prices can vary considerably depending on the pest, the extent of the problem, the property, the treatment required and the number of visits involved. The cheapest quote is not necessarily the cheapest or most appropriate solution. A professional pest control company should be clear about what you are paying for and explain any conditions that may affect the final cost. If several visits are required, for example, you should always ask whether these are included in the initial price or charged separately. Be cautious of prices that appear unusually low without any explanation of what is included. A low headline price may only cover an initial visit or assessment, with further treatments or other work charged separately. Pest control prices explained Before agreeing to treatment, make sure you understand what the price covers, what may cost extra and what happens if further treatment is required. 9. Do They Provide Clear Records and Follow-Up? What to check: Will you receive a clear record of the work carried out? Does the report explain what pest was identified and what treatment was provided? Are treatment products or methods recorded where appropriate? Can you request the relevant Safety Data Sheets (SDS) for chemical products being used? Has an appropriate risk assessment been completed for the work? Are recommendations for proofing, hygiene or prevention included? Does the company explain whether follow-up visits or monitoring are required? Can you easily access your service records if you need them later? Why it matters: Good pest control should not necessarily end when the technician leaves. Depending on the type of pest problem and the treatment provided, follow-up visits, monitoring or preventative measures may be needed to confirm that the problem has been resolved. Where chemical products are used, customers should be able to request the relevant Safety Data Sheets (SDS), which provide important information about the product, its hazards, handling, storage and emergency measures. A professional pest control company should also carry out an appropriate risk assessment for the work being undertaken, considering the risks to people, pets, property and the environment and the control measures required to manage those risks. Clear records also provide a useful record of what was found, what action was taken and any recommendations made. This is particularly important for commercial customers, who may need to demonstrate that appropriate pest management measures are in place as part of their own health, safety, food safety or audit requirements. A professional pest control company should provide appropriate documentation and explain any follow-up that is recommended, giving you a clear understanding of what has been done and what happens next. 10. Do They Have Good Reviews and a Professional Reputation? What to check: Do they have genuine reviews from previous customers? Are the reviews recent and consistent? Do customers mention professionalism, communication and reliability? Do they have experience dealing with the type of pest problem you have? Do they respond professionally to questions or concerns? Do they have a clear complaints procedure if something goes wrong? Look for feedback about: Professionalism Communication Reliability Quality of advice Long-term results A strong reputation is built through consistently providing honest advice and effective solutions. Why it matters: Reviews can be a useful way of understanding what other customers have experienced, but they should not be the only factor when choosing a pest control company. Look beyond the overall star rating and consider what customers are actually saying about the service they received. Look for consistent feedback about professionalism, communication, reliability, treatment effectiveness and aftercare. Recent reviews can also give you a better indication of the company's current level of service. Also check whether the company has experience dealing with the particular pest or circumstances you are facing. A company that regularly handles the type of problem you have may be better placed to provide appropriate advice and treatment. Finally, consider how the company communicates with you before you book. Are they willing to answer your questions, explain the proposed treatment and provide clear information about costs and what to expect? A professional pest control company should be willing to stand behind the service it provides and have a clear process for dealing with any concerns or complaints. Choosing a pest control company is about more than finding someone who can make the problem disappear quickly. A professional pest controller should be able to identify the pest, assess the situation, explain the options, work safely and professionally, and provide appropriate advice to reduce the risk of the problem returning. For consumers and businesses, checking professional membership, technician competence, insurance, treatment methods, pricing and documentation before booking can help them make a more informed decision. Frequently Asked Questions How do I choose a good pest control company? Look for a professional, established pest control company - like PGM Pest Control - with appropriately trained technicians, suitable insurance and a clear approach to identifying and treating pest problems. Check whether they are a member of a recognised professional organisation such as BPCA, and consider their reviews, experience and the information they provide about treatments and pricing. Should I choose a BPCA member for pest control? Choosing a BPCA member can provide additional reassurance when selecting a pest control company. BPCA members are required to meet the Association's professional standards and are audited to ensure they continue to meet its requirements. You can use BPCA's Find a Pest Controller service to check whether a company is a current member. What qualifications should a pest control technician have? Pest control technicians should have appropriate training and qualifications relevant to the work they carry out. Recognised qualifications, such as RSPH pest management awards, can demonstrate formal training and knowledge. It is also important that technicians receive ongoing training and keep their knowledge and skills up to date. Should a pest control company provide a risk assessment? A professional pest control company should assess the risks associated with the work it undertakes and put appropriate control measures in place. Depending on the type and circumstances of the work, customers may also require supporting documentation such as risk assessments, method statements and COSHH information, particularly in commercial environments. Should pest control include prevention as well as treatment? Ideally, yes. Professional pest management should consider why the pest problem has occurred and how the risk of it returning can be reduced. Depending on the situation, this may involve monitoring, hygiene improvements, removing food or water sources, proofing and exclusion, habitat management and targeted treatment where necessary. How much does professional pest control cost? The cost of pest control varies depending on the pest involved, the extent of the problem, the type of property, the treatment required and whether follow-up visits or preventative work are needed. Before agreeing to treatment, ask the company to explain exactly what is included in the price and whether any additional charges may apply. The cheapest quote is not necessarily the most appropriate or cost-effective solution. Learn more about pest control costs Pest Problem? Don't Panic. Don't Google. Think PGM! #ThinkPGM Choose PGM Pest Control At PGM & Son, we believe professional pest control is about doing the job properly. As a BPCA member, award-winning, local family-run pest control company, we combine technical knowledge, responsible treatment methods and preventative advice to help homeowners and businesses across Herefordshire and Worcestershire. We do not believe in unnecessary chemical treatments or quick fixes. We focus on understanding the cause of pest problems and finding the safest, most effective solution. Whether you need help with rats, mice, wasps, bed bugs, woodworm, cockroaches, fleas, birds, carpet beetles or other pests, our experienced and highly trained team is here to provide professional advice and reliable support. Need Professional Pest Control Advice? If you are unsure which pest control company to choose, speak to a trained professional who can provide honest advice and recommend the right solution for your situation. Contact PGM & Son today for professional pest control throughout Herefordshire and Worcestershire.