Our Pest Control Process: What to Expect
One of the most common questions we get asked is, "How does your pest control process work?" 🤔 Well, we've got you covered!
As a leading award-winning pest control company serving both Herefordshire and Worcestershire, we take great pride in providing exceptional pest control services for residential properties and commercial businesses.
Here's what to expect when you contact PGM.
Our Pest Control Process: Four Simple Steps
Below is our step-by-step guide to our process, ensuring complete transparency and peace of mind.
1. Tell Us What's Happening
Call our local team on 01981 540088 or contact us online and tell us about your pest problem. We'll ask a few questions about what you've seen, where the activity is occurring and how long it's been happening.
Not sure what pest you've found? You can send us a photograph here to help with initial identification. We'll offer honest advice, explain your options and arrange an appointment if needed, with same-day availability where possible.
2. Inspection & Assessment
Your dedicated PGM pest technician will assess the property, identify the pest and investigate the extent and likely cause of the problem.
Depending on the pest, this may include examining nesting areas, entry points, harbourages, damage, food sources and environmental conditions.
We'll explain our findings in a digital report, recommend appropriate treatment or control measures and a detailed quotation before any work begins.
3. Professional Pest Treatment
Our RSPH-qualified technicians carry out targeted treatments using professional equipment and approved methods appropriate to the pest and property.
PGM follow Integrated Pest Management (IPM) principles, prioritising effective control, responsible chemical product use and long-term pest prevention.
We'll explain any safety precautions, preparation requirements or temporary restrictions. Our discreet, unmarked vehicles also help protect your privacy.
4. Treatment Report & Prevention
Once treatment is completed, we'll explain the work undertaken, provide the relevant treatment documentation and advise you on what to expect next.
You'll receive practical recommendations to help prevent further pest activity, including proofing, hygiene, monitoring or property maintenance where appropriate.
Some infestations require additional treatments or follow-up visits. We'll explain these requirements clearly so you understand the next steps.
Will My Pest Problem Be Resolved in One Visit?
Some pest problems can be treated during a single appointment, while others need several visits to achieve effective control.
For example, active wasp nests may be treated in one visit, whereas rats, mice, bed bugs and certain insect infestations can require ongoing monitoring or repeat treatment.
The number of visits depends on the pest species, infestation severity, property conditions and treatment method. Your technician will explain what is realistically achievable.
Are Pest Control Treatments Safe for Children and Pets?
Your family's safety is priority to us throughout the treatment process. PGM uses professional, approved pest control methods, selecting treatments according to the pest, property and environmental conditions.
We favour targeted, environmentally responsible solutions wherever suitable.
Some treatments require temporary access restrictions or specific precautions for children, pets and other occupants. Your technician will explain these before treatment begins.
How Much Does Professional Pest Control Cost?
Pest control costs depend on the pest species, property size, infestation severity and treatment requirements.
We provide clear pricing before any work starts, so you know what you're paying for. Where an inspection is needed to determine the treatment, we'll explain that process beforehand.
No hidden fees. No unnecessary treatments. Just professional advice and appropriate pest control.
Why Choose PGM & Son Pest Control?
Choosing a professional pest controller means choosing someone who understands not only how to treat an infestation, but also why it occurred and how to reduce the risk of it returning.
PGM offers:
Award-winning, family-run service from a genuinely local team.
BPCA-accredited, NPTA-member expertise with RSPH-qualified pest technicians.
Fast local response throughout Herefordshire and Worcestershire.
Discreet pest control, including unmarked vehicles.
Environmentally responsible treatments based on Integrated Pest Management.
Clear pricing, professional reporting and prevention advice.
24/7 emergency assistance for urgent pest problems.
We work with homeowners, landlords, commercial businesses, treating everything from rats, mice and wasps to bed bugs, fleas, cockroaches, woodworm and all other pests.
Need Help with a Pest Problem?
Whether you've discovered signs of an infestation or simply need professional advice, our local team is here to help. We cover towns, villages and rural locations throughout Herefordshire and Worcestershire, including all HR and WR postcodes.
Speak to PGM for free guidance, clear advice and the right solution for your property. Call 01981 540088 or request a free quote.
Thoroughly deserved the 5* rating
Thoroughly deserved the 5* rating. Professional, knowledgeable and respectful of our property. Joe was great to deal with particularly.
What amazing service
What amazing service! Friendly, informative and entirely up front. No hidden costs or surprises. Could not recommend highly enough. Thanks Mark and the rest of rhe team!
Squirrels in the loft
Joe came and brought his expertise in eradicating squirrels from lofts. He identified entry points, laid traps, utilised a drone to look for further holes and followed up with a series of visits. Polite and helpful throughout the process.
